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ThinkBIG,StartSmallDemonstra+ngEarlyWinsandIncrementallyAdoptSOAusingWSO2
GinaKeuneTeamLead–Integra+on&Configura+onRoyalAutomobileAssocia+onofSouthAustralia
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Fine Wines
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Strikingly Blue Waters
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Picture Perfect Scenery
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Downtown Abbey (SA)
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Cuddly Locals
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I Heart You
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1990
2004
1903
1953
1965
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What do we do?
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Serve the Member Our members areat the centre of everything we do
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1903
850
|39%
|113 years
665,321 members
|1 That’s me!
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Useful Everyday
Provide reliable products and services our members can trust
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PRODUCT PILLARS
ENDORSE ADVOCATE AND INFORM SUPPORT
Car advice and ReviewsRisky RoadsRoad Safety AwarenessCar SafetyCheap Fuel FinderDriver EducationMobility
Approved RepairerApproved Vehicle DealerRecommended
SponsorshipCommunity eventsEnvironment
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there’s ‘more’ to RAA
Rewards, savings and member benefits
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PRODUCT PILLARS
ENDORSE ADVOCATE AND INFORM SUPPORT
Car advice and ReviewsRisky RoadsRoad Safety AwarenessCar SafetyCheap Fuel FinderDriver EducationMobility
Approved RepairerApproved Vehicle DealerRecommended
SponsorshipCommunity eventsEnvironment
MEMBER DISCOUNTS MEMBER BENEFITS
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Under the hood
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Point to Point
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…..we might need to change engine
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1 Define
requirements
2 Search the Market for products
3 Execute a Proof of Concept
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3.1 Identified and installed WSO2 Components
3.2 Linked the business application systems
3.3 Defined and built the services
3.4 Performedtesting and compiled results
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Pattern: Request/Reply
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So where are we now?
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QAT DEV
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Key Takeaways
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Service approach is not as common knowledge as you may think.
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Change is always challenging.
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If you feel uncomfortable, it means you ARE changing
something.
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ThankYou