OVERALL QUALITY
PRODUCT/SERVICE QUALITY
FIELD REPRESENTATIVES
FRANCHISEE COMMUNICATION
Q: How would you rate the quality of products and/or services received from your franchisor?
Q: How would you rate the helpfulness of your franchisor’s �eld representatives?
Q: How would you grade the helpfulness and communication between fellow franchisees?
The Franchise Research Institute is the original auditor of franchisee opinions and does not sell leads or advertising. This report is NOT an endorsement and should
not replace the typical due diligence used for investment decisions.
14
39
27
13
7
Ratings
16 33 35
23 58
13
6
42 23 25 5 5
© 2016 Franchise Research Institute. All Rights Reserved.
Michael Peterson844.547.8434
Q: In general, how would you rate the overall quality of your franchisor?
A - B - C - D - F
Excellent - Very Good - Good - Acceptable - Poor
Excellent - Very Good - Good - Acceptable - Poor
93%Positive
93%Positive
94%Positive
90%Positive
This research provides insider information on what it’s like to be a Liquid Capital franchisee. To be considered for certi�cation, Liquid Capital
provided unfettered access to every franchisee, allowed FRI to ask tough questions and to have all responses remain con�dential
(so there’s no risk for negative and no reward for positive feedback)FREE Report at www.WorldClassFranchise.com/LiquidCapitalReport
World-Class Franchise® Validation
2005-2016
12 Consecutive Years
13
79
A - B - C - D - F
COMMUNICATION WITH SENIOR MANAGEMENT
Q: I am able to communicate directly and e�ectively with senior management. 47 42 7 4
Strongly Agree - Agree - Disagree - Strongly Disagree
89%Positive
