02/04/06 e-Government conference 2006
Wim van ‘t HofDutch Ministry of Economic Affiars
Electronic Government: - coordination? coordination!- difficult? difficult!- necessary? necessary!
02/04/06 e-Government conference 2006
Contents
• The Netherlands??• eGovernment policy in The Netherlands: drivers,
issues• Coordination at central government: creating e-
government buildings blocks• The role of the Ministry of Economic Affairs• Coordination with other layers of government• Where are we today?• Issues for tomorrow
02/04/06 e-Government conference 2006
The Netherlands
• 16,3 million inhabitants• 41,500 km2
• Constitutional monarchy• Coalition government• 13 Ministries• 12 Provinces• 458 Municipalities• Highly autonomous
layers of government• Famous for windmills
(and soccer!)
02/04/06 e-Government conference 2006
Netherlands and ICT
• Ranked 12th in NRI 2005 (5th EU country)
• 78% of households connected (of which 70% by broadband)
• 90% of companies use the internet. 75% have a website and 70% are connected by broadband
• ICT expenditure (total): € 40 bln. (= >8% of GDP)
• eGovernment: 55% of services online
02/04/06 e-Government conference 2006
eGovernment policy
Drivers:- better usage of ICT- reduce the red tape- improve electronic services- stimulate e-business- increase economic growth
and competitive position
Issues (for e-government)- create building blocks and
stimulate usage- involve all layers of
government- keep an eye on needs of
customers
02/04/06 e-Government conference 2006
Coordination at national level
Players involved: Policy- Ministry of the Interior- Ministry of Economic AffairsDevelopment- ICTU (project organisation)- Tax authorityManagement / maintenance- Shared Service
Organisation (new!)
Overall coordination: aninformal (!) group ofcommitted DG’s
02/04/06 e-Government conference 2006
Coordination at national level
Focus on eGovernmentbuildings blocks:- business portal- citizens portal- electronic forms- e-identity / -authentication
(numbers / cards)- government gateway - streamlining key-data (set
of key registers)
Targets:- 2007: 65% services online- once-only data submission
02/04/06 e-Government conference 2006
Ministry of Economic Affairs
eGov responsibilities:- 2002-2005: develop
building blocks to reduce red tape and create a better climate for businesses
- 2006 - …: . promote usage of buildings blocks (by others). focus on standards (semantic, organisational). streamline information exchange between government and businesses
02/04/06 e-Government conference 2006
Other layers of government
• Citizens and businesses interact a lot with municipalities and provinces)
• Both are autonomous layers of government
• No one province or municipality
use a combination of carrots and sticks
and a lot of talking
02/04/06 e-Government conference 2006
Cross government coordination
Carrots:- e-municipalities programme- e-provinces programmeBoth created by central andlocal government together.
e-forms- business portal- e-ID tools
Sticks:- legislation (up till now only in
use for numbers and key data registers)
- financial pressureDifficult, politics(!)
02/04/06 e-Government conference 2006
Where are we today?Working on Manifesto to be agreed upon by all levels off government. Issues:- distribution of eGov
responsibilities- implementation of building
blocks (time-frame, costs)- creation of a high-level
committee (all layers)- better involvement of local
government in activities central government
Overall agreement on necessity of eGovernment
02/04/06 e-Government conference 2006
Issues for tomorrow
Making eGovernment areality for citizens andbusinesses:- implement Manifesto- roll-out existing building
blocks
New eGovernment issues:- personalisation- standardisation (semantic,
organisational (process))
02/04/06 e-Government conference 2006
Thank you!
I wish you all an inspiring and stimulating conference!
More information:Wim van ‘t Hof