Where Voice meets Email: Business happens
Stijn Nijhuis, CEO Voiceworks
Rafael Laguna, CEO Open-Xchange
November 19, 2014
2
"The promise of consumer
technology is human freedom."
JEREMY PAXMAN
@Microsoft's Future Decoded (Nov. 11, 2014)
3 | Where Voice meets Email: Business Happens
Monopolization of choice
Internet in reality
Hardware
Magazines/Newspapers
Mobile Devices
Apps
Browsers
Mobile Ads/OS
Video/Movies
Livingroom/TV
Navigation/Maps
Computer OS
Music Service
IP Telephony
HTML5
E-Books
www Ads
Cloud Apps
Search
Computer Software
Computer Peripherals
Media Players
Web Graphics
Gaming
4 | Where Voice meets Email: Business Happens
21st Business Model: WebRTC
P2P VoIP
WebRTC
PSTN
Entry barrier:
complexity
Time
VoIP
source: mm1 Consulting & Management
Why OX Messenger
| Where Voice meets Email: Business Happens5
6 | Where Voice meets Email: Business Happens
Why Voice needs Email
Hosted UC
Hosted
Workspace
Entry barrier:
complexity
Time
Hosted Voice
Sip Trunking
Providers and Channel threatened by Silos and Technology
Channel-unfriendly business models of the Over-The-Top
players combined with disruption of established business
models and products creates threat, and opportunity
Same players, same story: proprietary lock-in for all
Gartner divides UC into six broad product categories:
Telephony, Conferencing, Messaging, Presence and IM,
Clients, and Communications-enabled Applications
• Founded in 2005 with over 220+ partners
leading Hosted Voice provider; first full MVNO
FMC Provider in the Netherlands
• 120 employees; offices in Almere, Belgrade
and Malaga
• B2B, Wholesale only; several partner
collaboration models
• We believe in bringing advanced
communication and innovation to the SMB end-
user
• Founded in 2005 with over 110 million
subscribers worldwide; 80+ client-partners
across EMEA, Americas and APAC regions
• 125 employees; offices in Olpe, Hamburg and
Nuremberg, Germany; Palo Alto CA, USA
• B2B, indirect sales model based on trust,
openness and agile business partnership;,
German-engineering web-products to scale
• We believe that open source creates better,
valued software that securely keeps people
and their data connected
Strength through partnership
9 | Where Voice meets Email: Business Happens
Stay Open
10 | Where Voice meets Email: Business Happens
OX Portal
• Centralized Digital Hub
• Includes Social Integration
• Open API for Customized
Widgets
• Advertising Options
OX Unified PIM
• Contacts
• Calendar
• Tasks
OX Viewer
• Word
• Excel
• PowerPoint
OX Documents
• OX Text
• OX Spreadsheet
MS Outlook Connector
• For Outlook power-users
The base platform
OX App Suite
OX Drive
• Cloud Storage Solution
• Native Device Apps
OX Guard
• Single-click security
Email, files
OX Messenger
• Real-time communication
• Chat/IM, presence, video
OX Mobility
• Native Device Integration
• Sync of PIM Functionality
• WebRTC inc. fallback
• Highly scalable
• Peer-to-peer
• Loose-coupled resilience
• Integrated collaboration
• Device independence
OX Messenger
Real-time text, voice and
video app. Fully integrated
into OX App Suite, it is a
natural complement to real-
time online collaboration
using OX Documents.
For a world on the move
12 | Where Voice meets Email: Business Happens
OX Messenger
Unified communications
13 | Where Voice meets Email: Business Happens
Paths to Purchase
Calendar
ContactsIM/SMS Collaboration
Email Video StoragePhotostreamSocial
IM/SMS
Email Video
consumer
business
More than just integrating voice
14 | Where Voice meets Email: Business Happens
Unified Communications
15 | Where Voice meets Email: Business Happens
RecirculationDrive your customers to all
corners of your business;
maximize ARPU
RetentionKeep Customers
Reduce churn
Competitive edge
RevenueNew revenue streams
Integrate upsell paths
Extend portfolio selling
Future-proof your business
Customer Engagement
16 | Where Voice meets Email: Business Happens
Keep your customers, drive your business
& retain your margins
• We provide the product - OX App Suite
• You provide the business model
• We provide the capability – API's
• You provide the service
• We provide the market insight
• You provide the expertise
Your customers, your brand, your business
Maximize your Brand Value
Image: Voiceworks' Managed Office
"Je moet het ijzer smeden als het heet is,
kom naar de Voiceworks booth."