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EnhancingOnline Wayfinding
@ Simmons The GLSIS website index project
by Fran Keenan
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index vs. site map vs. A-Z vs. search????????
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web indexing issues1. Indexes have not become a web convention.
2. Web indexes have only one locator per term unlike book index
3. Users at times want to do something/perform a task not just find information.
4. Page titles are not index terms.
5. Navigation pages do not need indexing.
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GSLIS indexing issues
1. Site within a site
2. Site has multiple audiences
3. Primary site audience is not current students
4. Site is very text-heavy
5. Many non substantive pages
6. Webmaster has limited authority to update and make changes
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“maps” to nowhere
Mirrors site architecture.Not in alphabetical order.More like TOC than index.
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imposter index
Alphabetical order (A-Z).Browsing is disorienting.Uses page names as terms.No subject analysis.Few if any synonyms or xrefs.
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True index
Alphabetical order and browse-able.Index terms from subject analysis.Like topics grouped.Synonyms & xrefs & glosses.
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Discoveries• No GSLIS homepage except
GSLIS admissions homepage• Job blog vs. New England JobLine • Dead ends and duplicate info
Abiding questions…• Will people find and use the GSLIS index?• Will it get updated?
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Footprint image source: G. F. Warren, Elements of Agriculture (London, MacMillan and Co., Ltd., 1913)86Copyright: 2009, Florida Center for Instructional Technology.