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Why God Why? Why Employees Don’t Do What
They Are Supposed To?!
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Okay! That does happen a lot. In fact, it’s a
question persistently asked by employers and
managers.
Why don’t employees do what they are supposed to? Surprisingly, there’s also a New York bestseller on it!
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Authored by Ferdinand Fournies, the book, ‘Why Employees Don't Do What They're Supposed To and
What You Can Do About It’, offers guidelines on what
managers can do to fine-tune the performance at their
workplace.
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What this book found after reviewing real-world experiences of
25,000 managers is that there is more than one
answer to the question.
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Some reasons include:
1. They don’t know why they should do it.
2. They don’t know how to do it.3. They don’t know what they are
supposed to do.4. They think your way won’t work.5. They think their way is better.
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6. They think something else has more importance.
7. There is no positive consequence to them for doing it.
8. They think they are doing it.9. They are rewarded for not doing
it.10. They are punished for doing what
they are supposed to do.11. They anticipate a negative
consequence for doing it.
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12.There is no negative consequence to them for poor performance.
13.Obstacles are beyond their control.
14.Their personal limits prevent them from performing.
15.They have personal problems.16.No one can do it.
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O The first twelve reasons are clearly within the control of a human resource manager and it is his responsibility to get rid of these objections.
O If an employee isn’t doing what he is supposed to, it’s not just the employee’s but also the manager’s slip-up.
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In his book, Fournies contends that the root cause as well as the solution for these
problem points rests with the manager as well as the employee.
According to him, managers can eliminate these problems by:
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Getting an agreement with the employee that
the problem exists.
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Discussing alternative solutions.
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Agreeing on the action that is to be taken to solve the problem.
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Following-up with the employee to ensure
that the action agreed-upon has been taken.
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Reinforcing achievements.
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O If you want to redesign your employee management system so you won’t have to ask why your employees aren’t doing what they are supposed to, then you should first work on goal setting and employee engagement.
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You need to help employees succeed in their tasks. And to do that, you
need to establish the overall goals of your work unit and take ownership of
the goals set by your company and the goals that you have subjectively
set yourself.
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Communicate those goals to your employees and work unit and allow them to participate in setting up the
goals as well.
O This will ensure that the employees will take ownership of their goals.
O This will ensure that the employees will take ownership of their goals.
O Secondly, you can help employees make a work plan and fix the dates for key deliverables.
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Establish clear success criteria and follow-up with them to assess
their progress on the designated due dates.
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Create a performance development plan for each
employee and meet up at least once a week to discuss progress
and goal accomplishment. O If required,
arrange for appropriate training and development programs to help employees overcome their roadblocks.
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Recognise their accomplishments and take their feedback on
how well your team and their work is being
managed.Soon, your team will
ROCK and so will you!
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Centre for Innovation and Entrepreneurship
C-4, IIT-H Foundation, Gachibowli, Hyderabad
9618402751, 9000600247
Reach us at:[email protected] [email protected] [email protected]
For more details, please
visit: www.accuprosys.com