Download - Whole Community Planning Framework
“Whole Community” as a Framework to Identify and Address Gaps in Vulnerable Populations Planning
Carol Dunn, Bellevue OEMMike Ryan, SHS Region 6/Z1 CoordinatorRobin Pfohman, Public Health- Seattle & King County
Objective
• Biological basis for why we need to change and tips to make it happen• What “Whole Community” Isn’t• What are the benefits and Challenges of moving
to “Whole Community” Planning?• Successful approach in King County• Lessons we are learning
Planning for the “Greater Good”• Assumes most cost efficient to focus on
the ‘mainstream’ population.• How people communicate• How people navigate• How engaged they are with the world• How people eat, stay healthy• Annexes, paragraphs and pdfs for anyone
else.
Biology in a Zero Sum World
Benjamin Asmusen
Modern Examples
• Providing emergency information only as an emailed press release.• Providing a different quality of information
for people who communicate in different ways. (Dumbing down vs. making simpler)• Not ensuring that facilities & Equipment
used are ADA compliant• Not building in funding for overcoming
accessibility challenges.
Lessons from the world of International Aid
• Unicef study: Focus on the areas that go wrong:• An equity-focused approach improves returns on
investment, and saves more lives. • Using the equity approach, a US $1 million
investment in toward the areas with the greatest disparities would avert an estimated 60% more deaths than the current approach.
Things “Whole Community” isn’t
•The new word for “Vulnerable populations”•Unfunded Mandate•Buzz Word
Whole Community is a paradigm Shift
What you can do:Decision makers• Build broadness into• Policies• Hiring• Budget
• Emphasize that this is a priority• Set quantifiable goals• Don’t try things just once
What you can do: The rest of us•Make it a personal commitment to push
towards planning for the whole community• Become a pitch person• Build Alliances-but not clubs• Remember you have the law supporting
your efforts• Teach yourself to think broadly and
challenge your first impulse
Focusing on and fixing what causes harm in disaster
• Difficulty getting warning about a danger(communication, resources, memory, engagement, awareness, timing)
• Difficulty getting away from or reducing danger
(mobility, resources, awareness)• Difficulty accessing help
(communication, sense of comfort, cultural, mobility, timing)
Remind yourself
• It’s OK that it won’t feel easy• It’s OK if you don’t always feel ‘smooth’• It’s OK to make mistakes•Most ‘fixes’ will be easier than it seems• Over time things will become easier and
more affordable
• Build in adequate time and funding to all you do.
What are the benefits of moving to “Whole Community” Planning?
• The benefits: • Planning is done With the community
and not for the community• Better leverages the SME and
expertise/resources of stakeholders at all levels• Better leverages existing relationships
and networks
What are the benefits of moving to “Whole Community” Planning?
• A “Force Multiplier” - Broader Participation in EM (Planning, Preparedness, Response, Recovery, Mitigation)• Strengthens resilience of the entire
community• Helps break down silos • Integrates the “Diverse” & “Complex”
What are the benefits of moving to “Whole Community” Planning?
• An inter-connected plan of action• Informed intent / consent• Better understands and responds to
community needs• Legitimizes / Recognizes communities’
capabilities• Empowers people to act
What are the challenges of moving to “Whole Community” Planning?
• Community Complexity • Faith • Ethnicity• Language• Accessibility Challenged
•Who are the influencers?
What are the challenges of moving to “Whole Community” Planning?
• State – Civil Society Relationships
• Social Capital and leadership
• Social Trust and Opportunities for Supporting local action
• “Meaningful Exchanges”
King County Framework
Vulnerable Populations Steering Committee and Operations Workgroup (VPOW)
King County: Vulnerable Populations Steering Committee and Workgroup
Purpose: develop a coordinated approach to emergency preparedness, response, and recovery to alleviate barriers for vulnerable populations in King County
How we planned to achieve it
1.Assess and analyze capacity and gaps. 2.Identify region-wide preparedness
priorities 3.develop clear, strategic direction with
defined goals for annual work plans.4.Leverage alternate funding sources.5.Develop a coordinated approach to
response for vulnerable populations.
Selecting Membership
Geography Role
Emergency planning Human Services Organization Community Based Organizations
Our Steering Committee & Workgroup
Emergency Management• Public Health - Seattle and King
County• Bellevue Emergency
Management• City of Shoreline • King County Office of
Emergency Management• City of Seattle Office of
Emergency Management• City of Renton Emergency
Manager• Zone One Emergency Manager
Human Services• Crisis Clinic• Seattle Human Services
Department• American Red Cross - King &
Kitsap Counties• United Way of King County• Catholic Community Services• Dept. of Social and Human
Services• King County Dept. of
Community and Human Services
How has this collaboration helped us
• Jointly defined vulnerable populations groups that constitute the scope of responsibility for the Steering Committee and Workgroup.
Physical Disability Immigrant CommunitiesLow Vision or Blind Undocumented PersonsDeaf, Deaf-Blind, Hard of Hearing Mentally IllOlder Adults Developmentally DisabledLimited English or Non-English Proficient Medically Dependent, Medically CompromisedChildren Chemically DependentHomeless and Shelter Dependent Clients of Criminal Justice SystemImpoverished Emerging or Transient Special Needs
Support to Community Based Organizations• Developed Standards and
Indicators for Emergency Preparedness and Response and created an Agency Emergency Planning website to support community based organizations with their planning:
www.kingcounty.gov/healthservices/health/preparedness/VPAT/standards.aspx
Working Together: Learning from each other• Hosted quarterly
trainings throughout King County in the emergency management zones to facilitate connection and learning between emergency managers, human services providers and community based organizations.
Developed Collaborative Disaster Case Management
• Developed a collaborative community-based disaster case management model for King County with planning to address both the small and large scale disaster
2012 Goals
• Incorporate social media tools into the Community Communication Network and explore expansion to regional tool • Expand our partnerships• Continue to coordinate preparedness and
response activities with Emergency Planning and Human Services agencies using the Whole Community principles• Develop a plan and strategy to address current
gaps in notification and warning systems for limited-English Speaking residents
Lessons we are learning• Collaboration and Partnership really is the
key• Sometimes an idea is just waiting for
leadership: you can be that leader—reach out• Keep reaching out, keep inviting new
people to join you.• There is a good chance that participant's at
events know more than you do-use that
Call or email for questions or collaboration• Robin Pfohman• Community Based Preparedness Program Manager• Seattle King County Public Health• (206) 263-8759• [email protected]
• Mike Ryan• Zone One Emergency Management Coordinator• (425) 985-4619• [email protected]
• Carol Dunn• Emergency Preparedness Coordinator• City of Bellevue Office of Emergency Management• (425) 452 7923• [email protected]