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Page 1: WHAT’S SO SMART ABOUT SMART CARDS? · WHAT’S SO SMART ABOUT SMART CARDS? Your new ID card can be converted into a Smart Card A Smart Card • can be used as a Monthly Pass or

Smart CardFor Paratransit Customers

. . . and a new look for your ID card . . .

Now AvailableWHAT’S SO SMART ABOUT SMART CARDS?

Your new ID card can be converted into a Smart Card A Smart Card •canbeusedasaMonthlyPassoraStoredValue

(Pre-PaidDebit)Card.•ismoredurablethantraditionalmonthlypasses.It

won’tbendorbreakeasily.•isre-loadableandcanbere-usedindefinitely.•canbeusedtopayfaresonbothvansandbuses.•providesafastermethodofpaymentthancashand

youneverneedtohaveexactchange.

YOUR PARATRANSIT ID CARD HAS A NEW LOOK!

InJanuary2009SpokaneTransitParatransitwillbeginissuingnewADAeligibleIDcardstoourcustomers.AllnewcustomerswillrecievethiscardandexistingcustomerswillbegiventhenewIDcardwhentheyrenewtheireligibilitystatus.WeexpecteveryonetohavethenewIDcardsby2012.Inthemeantime,pleasecontinueusingyourcurrentParatransitIDcard.

Page 2: WHAT’S SO SMART ABOUT SMART CARDS? · WHAT’S SO SMART ABOUT SMART CARDS? Your new ID card can be converted into a Smart Card A Smart Card • can be used as a Monthly Pass or

TO EXCHANGE YOUR PARATRANSIT ID CARD FOR A PARATRANSIT ID/SMART CARD:

1) TakeyourParatransitIDCardtoTheBusShopatThePlaza.

2) TelltheCustomerServiceRepresentativeyouwanttoexchangeyourParatransitIDCardforaSmartCard.YouwillhaveyourpicturetakenandaddedtoyournewSmartCardatthistime.Thereisa$2.00feeforthisservice.

3) TelltheCustomerServiceRepresentativeyouwouldlikeyourSmartCardloadedwitheitheraMonthlyPassorStoredValue.(Youmayloadupto$50.00pervisit.)

4) PayfortheMonthlyPassorthedollaramount(pre-paidstoredvalue)loadedonyourSmartCard.

OTHER THINGS TO KNOW ABOUT PARATRANSIT ID/SMART CARDS:

On the van:HandyourID/SmartCardtothedriverwhowillscanitforyou.BesuretotellthedriverifitisaMonthlyPassoraStoredValue(pre-paiddebit)card.

On the bus: Tellthebusdriveryouarequalifiedforareducedfarebeforeyoupay.

If you lose your Smart Card: Thereisa$5.00replacementfeeforalllost,stolenordamagedSmartCards.ToreplacealostSmartCardgotoTheBusShopatThePlaza.

ConsiderstoringyourSmartCardinaclearplasticholder.Thiswillprotectyourcard,whichwillbeINVALIDifchipped,tornordamaged.DONOTPUNCHAHOLEINYOURSMARTCARD.

For more information on STA’s new Paratransit ID/Smart Cards, please call 325-RIDE (328-7433).

You now have the option to exchange your Paratransit ID card for a combined Paratransit ID/Smart Card.

WHAT IS A SMART CARD?

SmartCardsareanew,high-techwayforyoutouseSTApublictransportation.TheSmartCardischip-embeddedandcanbeusedasaMonthlyPassorStoredValue(Pre-PaidDebit)card.ASmartCardisreadwhentouchedtothetargetonaMobileDataComputer(MDC)orTicketVendingMachine(TVM)whenreloadingyourSmartCard.

ThefrontoftheSmartCardlookslikeyourParatransitIDcard.ThebackofthecardfeaturestheSmartCardgraphic(seeaboveright).

Note:SmartCardscanonlybeloadedwithaMonthlyPassatThePlaza.IfyoupreferorderingyourMonthlyPassonlineorbyphone,thenewSmartCardmaynotbeaconvenientchoiceforyou.

For extra security, your picture will be added to your Paratransit ID/Smart Card.


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