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What price reputation?
@TargetPR
Sarah Bryars, Target Public Relations
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What price reputation?
1. The business case for reputation
2. Where reputation comes from
3. How PR fits in
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1.The business case for reputation
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“At the start of 2013, corporate reputations accounted for nearly 35% of market capitalisation across the FTSE350.”
Reputation Dividend
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“Reputation valuation is based on the notion that a company’s corporate reputation creates economic value by building confidence among the investment community that it will deliver the financial returns promised or expected.”
Reputation Dividend
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The impact of a crisis on shareholder value?
“Winners gain 10% - Losers lose 15%”
Oxford Metrica
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YouGov and PRCA
Three core areas where a strong reputation has a perceived economic value to the business:
1.Performance – attracting business/customers
2.People – pride and motivation
3.Influence – credibility
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YouGov and PRCA
Survey of in-house communications directors:
72% say their board believes reputation has an extremely or reasonably strong link with financial performance.
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YouGov and PRCA
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Who takes responsibility for reputation
in your business?
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2. Where reputation comes from
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Action
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Leadership
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Values in action
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3. How PR fits in
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Public Relations
Not…
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Public Relations
Not…
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Public Relations
Not…
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Public Relations
Is…
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Public Relations
Is…
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Public Relations
Can…
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www.targetgroup.co.uk
Who is taking care of your organisation’s reputation?