Download - We're here... and our testers are there
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We’re here... and our testers are there.
Michele Cross
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The most efficient and effective method of
conveying information to and within a development
team is face-to-face conversation.
Agile Manifesto Principles
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You can’t always get what you want.
Rolling Stones
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Just.... Communicate!
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Collaboration through
Communication
withinCultural
context
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Cultural context
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“Scrum does not work here in Asia”
• Cultural expectation of predictability• Everything should have a hierarchy• Keep things in harmony• Education system drives school of thought• Lack of investment in training for offshore
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(https://hbr.org/2015/12/getting-to-si-ja-oui-hai-and-da)
Harmony
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(https://www.geert-hofstede.com/)
Hierarchy
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(https://www.geert-hofstede.com/)
Interdependence
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(https://hbr.org/2015/12/getting-to-si-ja-oui-hai-and-da)
How trust is formed
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Communication
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MostEffective
LeastEffective
Face-to-face around sharedsketching environment
Face-to-face conversation
Videoconferencing
Phone conversation
Online chat
Video Recording
Audio recording
Written documentation
Co-located
GeographicallyDistant
Persistence Required
(http://www.agilemodeling.com/essays/communication.htm)
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Scrum Master takes point
(http://www.agilebuddha.com/agile/agile-thinking-continuous-improvement-scrummaster-1-0-to-2-0/)
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Keep everyone in the loop
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Initiate actual conversation, not just work topics
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Arrange unstructured time – virtual lunch, virtual coffee
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Collaboration
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http://wakaleo.com/resources/presentations/it-s-testing-jim-but-not-as-we-know-it
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Example Mapping
https://cucumber.io/blog/2015/12/08/example-mapping-introduction
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Having conversations
is more important thancapturing conversations
is more important thanautomating conversations.
- Liz Keogh
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Remote Pairing/Mobbing
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