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Welcome Home | A guide to ser vices for tenants | 2009
[email protected]/HPCG
H.O.P.E. Garden, Parkdale647-438-0038220 Cowan Avenuehttp://hopecommunitygarden.wordpress.com
Huron Street CG180 Huron Street
Irene Parkette CG760 Shaw Street
Jackman Millenuim Garden416-778-946379 Jackman [email protected]
John Gibson House CG1053 Dundas Street West
Moss Park CG150 Sherbourne Street
Northumberland CG770 Ossington Avenue
Oakvale Green CG628 Greenwood Avenue
Preserving Our Health CG707 Dundas Street West
Perth Dupont CG416-762-8524360 Symington Avenuewww.perth-dupont.parkcommons.ca
Riverdale Farm CG416-392-6794201 Winchester Street
Riverdale Meadow CG416-469-4089 ext. 11 Danforth Avenuewww.riverdalemeadow.ca
Sackville Park CG420 King Street East
Symington Park CG360 Symington Avenue
Waterfront Childrens Garden416-392-1329479 Queens Quay West
Winchester CG416-876-1480Corner of Winchester Street-Rose Avenue
Community Kitchens Community kitchens are programs where people
pool resources to purchase and cook foodtogether.
If you are unable to find a community kitchenin the list below you can call the Foodlink Hotline at 416-392-6655 for a location near you.
Etobicoke/York
West Indian Volunteer CommunitySupport Services416-743-3658248 Jamestown CrescentMonday-Friday 9:30 a.m.-5:00 p.m.,Saturday 10:00 a.m.-1:00 p.m.Summer: Monday-Friday 9:00 a.m.-4:00 p.m.,Saturday 10:00 a.m.-1:00 p.m. (after hours byappointment)
North York
York Community Services416-653-54001651 Keele StreetMonday, Wednesday 9:00 a.m.-9:00 p.m., Tuesday,Thursday-Friday 9:00 a.m.-5:00 p.m.
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Scarborough
Agincourt Community Services AssociationCooking Healthy Together Series416-321-69122600 Birchmount Roadwww.agincourtacsa.info
Cliffcrest Community Centre416-267-62931 McCowan RoadMonday-Friday 7:00 a.m.-6:00 p.m.
Malvern Family Resource Centre416-293-4664Malvern Town Centre, 31 Tapscott Roadwww.mfrc.orgMonday-Tuesday, Friday 9:00 a.m.-7:00 p.m.,Wednesday-Thursday 9:00 am-5:00 p.m., Saturday9:00 a.m.-3:00 p.m.
Toronto/East York
Creating Together Parkdale416-537-10041497 Queen Street WestDrop-in: Monday-Thursday 10:00 a.m.-3:00 p.m.,Friday 10:00 a.m.-2:00 p.m., alternate Saturdays10:00 a.m.-2:00 p.m.
Fontbonne Ministries,Sisters of St. Joseph of Toronto416-465-6069791 Queen Street Eastwww.fontbonneministries.caMonday-Friday 9:00 a.m.-4:00 p.m.
Friends of Dufferin Grove Park416-392-0913875 Dufferin Streetwww.dufferinpark.ca
Good Food at Home FoodsharesCommunity Kitchen Program416-363-6441 ext. 22190 Croatia Streetwww.foodshare.net
Hart House Community Kitchen416-978-83937 Hart House Circle
Hincks-Dellcrest Centre416-921-8716260 Wellesley Street East, Suite 104www.hincksdellcrest.orgMonday-Friday 9:00 a.m.-5:00 p.m.
Lawrence Heights CommunityCentre & Kitchen416-395-6120
5 Replin Road East African women meet Fridays at lunchtime
Meals Made Easy Community KitchenThe Stop Community Food Centre1884 Davenport Road416-652-7867www.thestop.org/kitchens.phpTuesdays 10:00 a.m.-noon
Moss Park Community Kitchen & Garden416-392-6679150 Sherbourne Street
Mustard Seed Community Kitchen416-465-6069791 Queen Street East
Scadding Court Community Centreand Kitchen416-392-0335707 Dundas Street Westwww.scaddingcourt.orgMonday-Friday 8:30 a.m.-9:30 p.m.,Saturday 9:00 a.m.-6:00 p.m.
South Riverdale Community Health Centre416-461-1925955 Queen Street EastEnglish: 2nd and 4th Monday of every month9:30 a.m.-1:30 p.m.Cantonese/Mandarin: 1st or 3rd of every month10:00 a.m.-2:00 p.m.Urdu/Hindi: Hours Vary
Free/Registration required
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68St. Christopher House416-504-4275588 Queen Street Westwww.stchrishouse.orgMonday-Friday 11:30 a.m.-4:00 p.m.,November-April also open Saturday-Sunday 11:30a.m.-4:00 p.m.
Toronto Friendship Centre416-368-8179323 Dundas Street EastMonday-Wednesday 6:00 a.m.-4:30 p.m., Thursday6:00 a.m.-8:00 p.m., Friday 6:00 a.m.-4:30 p.m.
Women's Health in Women's HandsCommunity Health Centre416-593-7655; TTY: 416-593-58352 Carlton Street, Suite 500www.whiwh.comMonday-Thursday 9:00 a.m.-8:00 p.m.,Friday 9:00 a.m.-5:00 p.m., 3rd Saturday of month10:00 a.m.-4:00 p.m.
Call for an appointment
Yonge Street Mission416-929-9614270 Gerrard Street Eastwww.ysm.on.caMonday-Friday 9:00 a.m.-7:00 p.m.(program hours vary)
Farmers Marketshttp://tfmn.ca
Throughout the summer and early fall,Farmers Markets are a great option forbuying very fresh and sometimes organicfruits, vegetables, meats and cheeses directlyfrom the people who produce them.
Etobicoke/York
Etobicoke Farmers MarketEtobicoke Civic Centre, 399 The West MallSaturdays 8:00 a.m.-2:00 p.m.
Sherway Farmers MarketNorth Parking Lot, Corner of Highway 427-The QueenswayFridays 8:00 a.m.-2:00 p.m.
Sorauren Farmers Market40 Wabash Avenue (at Sorauren Avenue)www.westendfood.coopMondays 3:00 p.m.-7:00 p.m.
Stonegate Farmers MarketSt. James Humber Bay Anglican Church194 Park Lawn Road (at The Queensway)
Tuesdays 4:00 p.m.-7:00 p.m.
Weston Farmers MarketGO Train Parking lot, John Street(at Weston Road-Lawrence Avenue West)Saturdays 7:00 a.m.-2:00 p.m.
North York
North York Civic Centre Farmers MarketMel Lastman Square, 5100 Yonge StreetThursdays 8:00 a.m.-2:00 p.m.
The Village Organic Farmers Marketat the Toronto Waldorf School9100 Bathurst Streetwww.villagemarket.caSaturdays 8:30 a.m.-1:30 p.m., open all year
Scarborough
BirchCliff Village Farmers Market1512 Kingston Road (east of Warden)Fridays 3:00 p.m.-7:00 p.m.www.marketsbythebluffs.com
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Toronto/East York
Bloor-Borden Farmers MarketGreen Plot, Lippincott Street-Bloor Streetwww.farmersmarketsontario.comWednesdays 3:00 p.m.-7:00 p.m.
Brick Works Farmers Market550 Bayview Avenue (between Prince EdwardViaduct-Pottery Road)www.evergreen.ca/rethinkspace/?p=148Saturdays 8:00 a.m.-1:00 p.m.
Dufferin Grove Organic Farmers Market873 Dufferin Street (in Dufferin Grove Park)www.dufferinpark.ca/market/wiki/wiki.phpThursdays 3:00 p.m.-7:00 p.m., open all year
East Lynn Farmers Market1949 Danforth Avenue (near Woodbine Avenue inEast Lynn Park)www.farmersmarketsontario.comThursdays 3:00 p.m.-7:00 p.m.
East York Farmers MarketEast York Civic Centre, 850 Coxwell AvenueTuesdays 8:00 a.m.-2:00 p.m.
The Green Barn Farmers Market76 Wychwood AvenueSaturdays 9:00 a.m.-noon
Liberty Village Farmers MarketLiberty Street Atlantic Avenuewww.farmersmarketsontario.comSundays 9:00 a.m.-2:00 p.m.
Metro Hall Farmers Market55 John Street, near King StreetThursdays 8:00 a.m.-2:00 p.m.
Nathan Philips Square Farmers MarketNathan Phillips Square, 100 Queen Street WestWednesdays 8:00 a.m.-2:30 p.m.
Riverdale Farm Farmers Market201 Winchester Street (in Riverdale Park)www.friendsofriverdalefarm.com/market.htmTuesdays 3:00 p.m.-7:00 p.m.
St. Lawrence North Farmers Market92 Front Street East (at Jarvis Street)www.stlawrencemarket.comSaturdays 5:00 a.m.-5:00 p.m., open all year
Sick Kids Hospital Farmers Market555 University Avenuewww.farmersmarketsontario.com
Tuesdays 9:00 a.m.-2:00 p.m.
Trinity Bellwoods Farmers Market1053 Dundas Street West (Northwest corner of Trinity Bellwoods Park)Tuesdays 3:00 p.m.-7:00 p.m.
Withrow Farmers Market725 Logan Avenue (in Withrow Park)www.withrowpark.ca/wiki/wiki.phpSaturdays 9:00 a.m.-1:00 p.m.
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70Food BanksThere are dozens of food banks throughout Toronto, each with their own area of service. Call DailyBread at 416-203-0050 for a referral to a member food bank near you.
Visit www.211toronto.ca for more information on other food banks including those run by the SalvationArmy. Please note that most food banks require proof of address, identification and income verification. Rulesfor using food banks can vary. Ask about them when calling to make an appointment.
Daily Bread416-203-0050191 New Toronto Streetwww.dailybread.ca
If you are referred to a food bank by Daily Bread, expect to bring identifi cation, proof of income and expenditures such as rent and utilities, along with proof of address.
This information will be updated once or twice a year. Food banks usually provide a 2-3 day supply of food, based on the number of people in
the family.
Specialty Food Banks
Halal Food and Essential Items BankMuslim Welfare Centre of Toronto416-335-9994100 McLevin Avenue, Suite 4 & 4Awww.muslimwelfarecentre.com
Monday - Thursday 2 p.m.-4 p.m. Call for appointment. Identification and proof of income and rent required. Also has branches in Mississauga and Whitby.
Ontario Vegetarian Food Bank416-744-43572370 Midland Avenue, Main Floor, Suite B5 (Saturday 3 p.m.-6 p.m.)2400 Finch Avenue West, Suite 10 (Saturday 10 a.m.-noon)
www.vegfoodbank.ca Call for appointment. Identification and proof of income required.
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F r e e o r
L o w
C o s t
M e a
l s
N a m e
A d d r e s s
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t i o n
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)
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72
C o m m u n
i t y A c t i o n
R e s o u r c e
1 8 8 4 D a v e n p o r t
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n i t 1
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M e t r o p o
l i t a n
U n i t e d C h u r c
h
5 6 Q u e e n
S t E
4 1 6 - 3 6 3 - 0 3 3 1 M o n , W
e d , F r i
1 1 : 0
0 a m
F r e e
h o t b r u n c
h
( C h u r c
h S t
- Q u e e n
S t E )
M o n
6 : 3 0
- 7 : 3 0 p m
F r e e
d i n n e r
M i d
- T o r o n t o
C o m m u n
i t y
1 9 2 C a r l t o n
S t
4 1 6 - 9 6 2 - 9 4 4 9 F r i 1 0 a m - 1 p m
M e e t a n d e a t l u n c h
f o r
S e r v
i c e s
( S h e r b o u r n e
S t - C
a r l t o n
S t )
p e r s o n s l
i v i n g w
i t h
H I V / A I D S
Meals
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N a t
i v e C a n a
d i a n
C e n t r e
1 6 S p a d
i n a R
d
4 1 6 - 9 6 4 - 9 0 8 7 M o n - F
r i n o o n -
1 : 0 0 p m
$ 2 i f e m p l o y e d
o f T o r o n t o
( S p a
d i n a
R d - B
l o o r
S t W )
$ 1 i f u n e m p l o y e
d / s t u
d e n t
N e i g
h b o u r h o o
d L i n k
S e c o r d
C C
4 1 6 - 6 9 1 - 7 4 0 7 T h u r s 5 - 6
p m
F r e e
S u p p o r t S e r v i c e s
9 1 B a r r
i n g t o n
A v
( B a r r i n g t o n
A v e -
D o n c a s t e r
A v e )
P a r k
d a l e A c t i v
i t y
1 4 9 9 Q u e e n
S t W
4 1 6 - 5 3 7 - 2 2 6 2 M o n - F
r i 9 : 3 0 a m
F r e e
b r e a
k f a s t
R e c r e a t i o n
C e n t r e
( L a n s d o w n e
A v e -
Q u e e n
S t W
)
M o n - T
h u r s
1 1 : 3
0 a m
F r e e
l u n c
h
F r i - S u n n o o n
F r e e
l u n c
h
S a l v a t i o n A r m y
7 8 9 D o v e r c o u r t R
d
4 1 6 - 5 3 2 - 4 5 1 1 T h u r s 1
1 a m - 4 p m
F r e e
l u n c
h
B l o o r C e n t r a l
( D o v e r c o u r t R
d - B l o o r S t W
)
T h u r s 6 - 8
p m
F r e e
d i n n e r
S a l v a t i o n A r m y
1 3 5 S h e r
b o u r n e
S t
4 1 6 - 3 6 6 - 2 7 3 3 M o n , W
e d , T h u
r s , F
r i , S a t
F r e e . P
i c k u p t i c
k e t
M a x w e
l l M e i g
h e n
C e n t r e
( S h e r b o u r n e
S t - Q
u e e n
S t E )
1 2 : 3
0 p m
b y 1 1 : 3
0 a m
f o r f r e e
l u n c
h
S c o t t M
i s s i o n
5 0 2 S p a d
i n a A v e
4 1 6 - 9 2 3 - 8 8 7 2 M o n - S
u n 1 0 : 3 0
& 1 1 : 3
0 a m
F r e e
h o t m e a
l
( S p a
d i n a
A v e -
C o l l e g e
S t )
M o n - F
r i 4 & 7 p m
F r e e
b a g m e a
l s
S e v e n t
h D a y
A d v e n t
i s t C h u r c h
2 3 5 P o p l a r
R d
4 1 6 - 2 8 4 - 9 4 7 5 T h u r s 5 : 0
0 p m
N o t a s
i t d o w n m e a
l .
( G a l l o w a y
R d - K
i n g s t o n
R d )
B r i n g y o u r o w n
c o n t a i n e r
S t . B
a r t h o l o m e w
' s C h u r c
h
5 0 9 D u n
d a s S t E
4 1 6 - 3 6 8 - 0 9 0 8 T u e s , T
h u r s
6 - 8 : 0
0 a m
F r e e
b r e a
k f a s t , a l l a g e s
( P a r
l i a m e n t S t - D u n
d a s S t E )
S t . F
e l i x
C e n t r e
2 5 A u g u s t a A v e , R
e a r B u i l d i n g
4 1 6 - 2 0 3 - 1 6 2 4 M o n - F
r i 1 1 a m - 1
2 : 3 0 p m
F r e e
l u n c
h
( S p a
d i n a
A v e -
Q u e e n
S t W )
C l o s e
d l a s t 2 w e e k s i n
A u g u s t
S t . J a
m e s
' C a t
h e d r a l
6 5 C h u r c h
S t
4 1 6 - 3 6 4 - 7 8 6 5 T u e s
1 : 3 0
- 3 : 3 0 p m
F r e e
h o t m e a
l i n
P a r i s
h
( C h u r c
h S t
- K i n g S t E
)
H o u s e
( e n t e r g r e e n
d o o r
)
S t . S
i m o n
' s S h e l t e r
& S t . S
i m o n
5 2 5 B l o o r S t
4 1 6 - 9 2 5 - 7 4 7 5 W e d
6 : 3 0 p m
F r e e c o m m u n
i t y d i n n e r
t h e A p o s t
l e A n g l i c a n C
h u r c
h
( S h e r b o u r n e
S t - B
l o o r
S t )
S y m e -
W o o n e r N e i g
h b o u r
h o o d
2 4 6 8 E g l i n t o n A v e
W
4 1 6 - 7 6 6 - 4 6 3 4 M o n - F
r i 1 0 a m
F r e e
b r e a
k f a s t
& F a m
i l y C e n t r e
( C a l e
d o n i a R
d - E g l i n t o n A v e )
e x t .
2 3 2
M o n - F
r i n o o n
F r e e
l u n c
h
M o n - S
u n 5 p m
F r e e
d i n n e r
( t i l M a r c h
3 1 )
Meals
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T a i w a n e s e a n
d N e w t o n
b r o o
k
5 3 C u m m e r
A v e
4 1 6 - 2 2 9 - 5 4 5 4 W e d
1 1 a m
F r e e
l u n c
h
U n i t e
d C h u r c
h
( Y o n g e
S t - C
u m m e r
A v e )
T o r o n t o
C h r i s t i a n
R e s o u r c e
4 0 O a k
S t
4 1 6 - 3 6 3 - 4 2 3 4 M o n - F
r i 1 1 a m - 1
p m
F r e e
h o t l u n c h , d
a y l o n g s n a c k s
C e n t r e
( P a r
l i a m e n t S t - G e r r a r d
S t E )
S a t - S u n
7 a m -
9 a m
W e e
k e n d
b r e a
k f a s t
* e x t e n
d e d w i n t e r h o u r s
p l e a s e c a
l l a h e a d
f o r i n f o
T o r o n t o
C o u n c i l
F i r e N a t
i v e
4 3 9 D u n
d a s S t E
4 1 6 - 3 6 0 - 4 3 5 0 M o n - S
u n n o o n - 1
2 : 3 0 p m
F r e e
l u n c
h
C u l t u r a
l C e n t r e
( P a r
l i a m e n t S t - D u n
d a s S t E )
M o n - T
h u r s 3 :
4 5 - 4
: 1 5 p m
F r e e
d i n n e r
T o r o n t o
F r i e n d s h i p C e n t r e
3 2 3 D u n
d a s S t E
4 1 6 - 3 6 8 - 8 1 7 9 M o n - S
u n 6 - 1 1 a m
F r e e
b r e a
k f a s t / l u n c h
( S h e r b o u r n e
S t - D
u n d a s S t E
)
T r i n i t y D i v i n e
O u t r e a c
h
1 0 8 5 B e l l a m y R
d , S u i t e 2 1 1
4 1 6 - 4 3 0 - 0 8 0 0 3 r d T u e s o
f m o n t
h
F r e e
l u n c
h
M i n i s t r i e s
( M c C o w a n
R d - E
l l e s m e r e R
d )
1 - 2 p m
W a r
d e n W o o
d s C o m m u n
i t y
T e e s
d a l e C e n t r e
4 1 6 - 6 9 4 - 1 1 3 8 M o n , W
e d n o o n -
2 p m
F r e e
l u n c
h
C e n t r e
4 0 T e e s
d a l e P l a c e
T h u r s n o o n
B a g l u n c h
( P h a r m a c y A v e - V
i c t o r
i a P a r k A v e
)
W e s t S c a r b o r o u g h
3 1 3 P h a r m a c y A v e
4 1 6 - 7 5 5 - 9 2 1 5 T u e s n o o n - 2 p
m ( I t a l i a n
) $ 5 l u n c
h
N e i g
h b o u r h o o
d C o m m u n
i t y
( P h a r m a c y A v e - S
t C l a i r A v e
E )
F r i n o o n -
2 p m ( E n g
l i s h ) $ 8 l u n c
h & t r a n s p o r
t a t i o n
C e n t r e
W y c
h w o o
d O p e n
D o o r
S t M a t t h e w
' s U n i t e
d C h u r c
h
4 1 6 - 6 5 2 - 0 8 5 7 M o n , W
e d , F r i
7 2 9 S t C l a i r
A v e W , B
a s e m e n t
9 : 3 0 a m - 1
0 : 3 0 a m
F r e e
b r e a
k f a s t
( C h r i s t i e S t
- S t C
l a i r A v e
W )
1 2 : 3
0 - 1 p m
F r e e
h o t l u n c h
Y o n g e
S t r e e t
M i s s i o n
2 7 0 G e r r a r d
S t E
4 1 6 - 9 2 9 - 9 6 1 4 T u e s
1 2 : 3
0 - 3 p m
$ 2 S e n i o r s
C l u b & l u n c h
C h r i s t i a n C o m m u n
i t y C
e n t r e
( P a r
l i a m e n t S t - G e r r a r d
S t E )
T h u r s 1
2 : 1 5 - 1 : 3
0 p m
F r e e s e n i o r s l u n c h
Meals
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Meals on Wheelswww.mealsonwheels.ca Meal delivery service for seniors,
disabled persons and chronically/acutely illpersons.
Fee applies
Etobicoke/York
Etobicoke Red Cross MOW416-236-3180420 Dundas Street West
Downsview Services to Seniors416-398-5510497 Wilson Avenue
Humber Community Services416-249-79461167 Weston Road
West Toronto MOW416-782-211480 Ward Street
North York
Yorkminster MOW416-482-05491585 Yonge Street
MOW and More416-492-581180 Sheppard Avenue West
Taylor Place MOW416-447-744
875 Don Mills Road, Unit 7
True Davidson MOW416-752-96672723 St. Clair Avenue East
Scarborough
Warden Woods MOW416-694-113874 Fir Valley Court
St. Pauls LAmoreaux MOW416-493-33333333 Finch Avenue East
Scarborough Support Services416-750-98851045 McNicoll Avenue
West Hill MOW416-284-59314100 Lawrence Avenue East
Toronto/East York
Scott Mission MOW416-923-8872502 Spadina Avenue
St. Christopher House MOW416-532-4828298 Ossington Avenue
Sprint MOW416-481-0669140 Merton Street, 2nd Floor
Mid-Toronto MOW416-962-9449192 Carlton St, 2nd Floor
East York MOW
416-424-33222 Thorncliffe Park Drive, Unit 52
Woodgreen MOW416-469-32111080 Queen Street East
Meals Here and There Inc416-466-0587310 Danforth Avenue
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76ConnexOntario Health Services InformationMental Health Service OntarioToll Free: 1-866-531-2600 (access to interpretersfor over 160 languages)www.mhso.on.ca
Information and referral service providingdetailed information on mental healthservices and supports ranging fromhospital-based to community and self-helpgroups.
Confidential and anonymous.
Toronto/East York
Across Boundaries,an Ethnoracial Mental Health Centre416-787-300751 Clarkson Avenuewww.acrossboundaries.ca
Individual and community support (casemanagement).
Support groups for consumers/survivors andinitiatives to address economic and socialbarriers.
Alternative models of support and services,
art therapy, drop-in, life skills, and communitykitchen.
Alternatives: East York Mental HealthCounselling Services Agency416-285-79962034 Danforth Avenuewww.alternativestoronto.org
Case management/community support. Supportive counselling. Information and referral.
Centre for Addiction and Mental Health416-535-8501; Crisis line: 416-595-61111001 Queen Street Westwww.camh.net
Mental health and addiction assessment andtreatment.
R. Samuel McLaughlin Addiction and MentalHealth Information Centre416-595-6111219 Dufferin Street, Suite 3Bwww.camh.net/McLaughlin
Walk-ins welcome. Staff respond to questions about drugs,
alcohol or mental health.
Community Resource Connections of Toronto416-482-4103366 Adelaide Street East, Suite 230
www.crct.org Community-based mental health supportservices, information and mental healthpromotion.
Outreach and case management. Website has searchable database of mental
health services and supports.
Consumer/Survivor Information ResourceCentre of Toronto416-595-2882252 College Street, 3rd floorwww.camh.net
Information, assistance and referral formental health and addiction services.
Year round income tax clinic.
North York
Canadian Mental Health Association416-789-7957 ext. 282 Intake700 Lawrence Avenue West, Suite 480www.toronto.cmha.ca
Information, intake and referral. Case management. Employment services. Peer support drop-in.
Mental Health Services
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COTA Health
416-785-9230700 Lawrence Avenue West, Suite 362www.cotahealth.ca
Community-based mental health,rehabilitation and support services.
Case management.
Etobicoke
Reconnect Mental Health Services416-248-20502150 Islington Avenue, Suite 202www.reconnect.on.ca
Rehabilitation and support services. Case management/community support. Service provided in over 20 languages.
Scarborough
Canadian Mental Health Association416-289-6285 ext. 243 Intake1200 Markham Road, Suite 500www.toronto.cmha.ca
Information, intake and referral. Case management services. Newcomer womens wellness program. Employment services.
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Settlement and Newcomer Services
(For a more comprehensive listing of settlement services see www.211toronto.ca)
Settlement.orgwww.settlement.org
Information on finding a job, sponsorship, ESL, housing and health.
COSTI416-658-16001710 Dufferin Streetwww.costi.org
Settlement services, orientation, counselling, education and training.
Culturelink
416-588-6288160 Springhurst Avenue, Suite 300www.culturelink.net
Orientation, counselling, information and referral, assistance filling out forms. Newcomer Youth Centre.
WoodGreen Community Services416-645-6000 ext. 2100815 Danforth Avenue, Suite 300 and1491 Danforth Avenue, Main Floorwww.woodgreen.org
Orientation, counselling, employment workshops, and youth programs.
Tenant Services
(see also Tenant Rights and Obligations page 5)
Complaints about property standards
Municipal Licensing and Standardswww.toronto.ca/licensing
For complaints about the standards in your rental property call:Scarborough 416-396-7071Etobicoke/York 416-394-2535North York 416-395-7011Toronto/East York 416-397-9200
Emergency After Hours Service For emergency matters after regular business hours, weekends and on holidays call Access Toronto
at 416-338-0338.
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82 Tenant ServicesLegal AssistanceAdvocacy Centre for TenantsTenant Duty Counsel416-597-5855; Toll Free: 1-866-245-4182425 Adelaide Street West, 5th Floorwww.acto.ca/english/home.php
Lawyers and legal assistants are available to assist tenants on the day of theirhearing at the Landlord and Tenant Board.
Should tenants require in-depth legal services before their hearing date, they should contact a localcommunity legal clinic (see next page).
The Centre for Equality Rights in Accommodation
416-944-0087; Toll Free: 1-800-263-1139www.equalityrights.org/cera
Can help fight housing discrimination.
Community Legal Education Ontario416-408-4420119 Spadina Avenue, Suite 600www.cleo.on.ca
Plain language materials cover many areas of law, including tenants' rights, social assistance,immigration and refugee law, workers' rights, family law, elder abuse and youth justice.
Investigation and Enforcement Unit of the Ministry of Municipal Affairs416-585-7214; Toll Free: 1-888-772-9277www.mah.gov.on.ca/Page142.aspx
Responds to complaints about alleged offences under the new Residential Tenancies Act 2006.
The Federation of Metro Tenants AssociationTenant Hotline: 416-921-9494www.torontotenants.org
Tenant Hotline for information on tenants rights and obligations and advice on matters includingrent increases, maintenance and eviction.
Counselling services available in 150 languages through a telephone interpreting service. Printed information. Please note: the FMTA does not offer legal advice. Should your situation require legal attention,
contact a local community legal clinic (listed under Legal Advice.)
The Tenant Defence FundFMTA Outreach Team: 416-413-9442www.torontotenants.org
Tenant Support Grants, and organizing assistance to groups of tenants fighting high rentincreases or the loss of their rental housing.
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Community Legal Clinics:These community legal clinics offer legal representation under Legal Aid Ontario.Legal advice is available on topics ranging from rent increases to maintenance to eviction.
Etobicoke/YorkRexdale Community Legal Clinic 416-741-5201South Etobicoke Community Legal Services 416-252-7218
North YorkDownsview Community Legal Services 416-635-8388Flemingdon Community Legal Services 416-441-0969
Jane-Finch Community Legal Services 416-398-0677Willowdale Community Legal Services 416-492-2437
ScarboroughScarborough Community Legal Services 416-438-7182West Scarborough Community Legal Services 416-285-4460
Toronto/East YorkAboriginal Legal Services 416-408-3967Downtown Legal Services 416-978-6447East Toronto Community Legal Services 416-461-8102Kensington-Bellwoods Community Legal Services 416-924-4244Metro Toronto Chinese &Southeast Asian Legal Clinic 416-971-9674Neighbourhood Legal Services 416-861-0677Parkdale Community Legal Services 416-531-2411West Toronto Community Legal Services 416-531-7376
Rental ArrearsIf you are behind in your rent, consider contacting the nearest office of the Rent Bank. If you are on socialassistance, please contact your caseworker.
Rent Bank416-924-3862 Central Officewww.ontariorentbank.net
Provides interest-free loans to eligible tenants who are in rent arrears and facing eviction. Rent bank loans are not available to people on social assistance or those in subsidized housing.Access Centres:Albion (North Etobicoke) 416-741-1553Albion (South Etobicoke) 416-252-6471COSTI North York Housing 416-244-0480East York Housing Outreach 416-698-9306Neighbourhood Information Post 416-924-2543Scarborough Housing Help 416-285-8070WoodGreen Community Centre 416-469-5211York Community Services 416-653-5400
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84
Emergency Energy Fund416-338-3332
Administered by Toronto Social Services.
For low-income residents of Toronto who arenot in receipt of social assistance. Must have received a disconnection notice or
have already been disconnected and do not havesufficient income and/or assets to pay the arrears.
Share the Warmth416-736-4671P.O. Box 300371027 Finch Avenue WestToronto M3J 3L6www.sharethewarmth.org
Service available only through referral from ahousing help centre or participating agency.
Limited assistance to low-income households
unable to pay heating or energy bills. Available during winter months only.
Winter Warmth Fund416-924-5491 Neighbourhood Information Post;416-924-3862 Ontario Rent Bank
For low-income residents who are in arrearsfor their natural gas and electricity utility bills,and who have exhausted all other sources of financial support.
Administered by Rent Bank.
Tenant Services
Toronto Public Libraries
416-393-7131; TTY: 416-393-7030www.torontopubliclibrary.ca
Library materials and Internet access are available for free at ALL Toronto Public Library locations. They alsohave all sorts of interesting seminars, workshops and events. Check out their online calendar. If you want touse the internet, a library card provides unlimited access. A temporary ID number can be issued for single use.
Newly housed tenants who want a library card can present a current bill, invoice, government cheque orany current legal document with their name and address on it. If none of these options are available pleasespeak to your local library staff about additional options.
Etobicoke/York
Albion416-394-51701515 Albion RoadWheelchair Accessible/Wifi
Here to Stay Fund416-465-8688 ext. 204 Loans for co-op members in rent arrears for one month. Credit counselling.
Utility Arrears (gas, hydro):If you are in arrears paying gas or hydro bill, consider contacting one of the listed agencies. If you are onOW or ODSP, please contact your caseworker.
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Alderwood416-394-53102 Orianna DriveWheelchair Accessible
Brentwood416-394-524036 Brentwood Road NorthWifi
Centennial416-395-5490578 Finch Avenue West
Wheelchair Accessible
Downsview416-395-57202793 Keele StreetWheelchair Accessible
Eatonville416-394-5270430 Burnhamthorpe RoadWheelchair Accessible/Wifi
Elmbrook Park416-394-52902 Elmbrook CrescentWheelchair Accessible
Evelyn Gregory416-394-1006120 Trowell Avenue
Humber Bay416-394-5300200 Park Lawn RoadWheelchair Accessible
Humberwood416-394-5210850 Humberwood BoulevardWheelchair Accessible
Humber Summit416-395-58402990 Islington AvenueWheelchair Accessible
Jane/Dundas416-394-1014620 Jane StreetWheelchair Accessible/Wifi
Long Branch416-394-53203500 Lake Shore Boulevard WestWheelchair Accessible
Maria A. Shchuka416-394-10001745 Eglinton Avenue West
Wheelchair Accessible/Wifi
Mimico Centennial416-394-533047 Station RoadWifi
Mount Dennis416-394-10081123 Weston RoadWheelchair Accessible
New Toronto416-394-5350110 Eleventh StreetWheelchair Accessible
Northern Elms416-394-5230123B Rexdale Boulevard, Unit 5Wheelchair Accessible
Oakwood Village Library and Arts Centre416-394-1040341 Oakwood AvenueWheelchair Accessible
Rexdale416-394-52002243 Kipling AvenueWheelchair Accessible
Richview416-394-51201806 Islington Avenue
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86Wheelchair Accessible/WifiRunnymede416-393-76972178 Bloor Street WestWheelchair Accessible
Weston416-394-10162 King StreetWheelchair Accessible
North York
Amesbury Park416-395-54201565 Lawrence Avenue WestWheelchair Accessible
Armour Heights416-395-54302140 Avenue RoadWheelchair Accessible
Barbara Frum416-395-544020 Covington RoadWheelchair Accessible/Wifi
Bayview Village Shopping Centre416-395-54602901 Bayview AvenueWheelchair Accessible
Black Creek416-395-5470
Brookbanks416-395-5480210 Brookbanks DriveWheelchair Accessible
Don Mills416-395-5710888 Lawrence Avenue EastWheelchair Accessible/Wifi
Fairview416-395-575035 Fairview Mall DriveWheelchair Accessible/Wifi
Flemingdon Park416-395-582029 St. Dennis DriveWheelchair Accessible/Wifi
Hillcrest416-395-58305801 Leslie Street
Wheelchair Accessible
Jane/Sheppard416-395-5966
Jane Sheppard Mall, Unit 112721 Jane StreetWheelchair Accessible
North York Central Library416-395-55355120 Yonge StreetWheelchair Accessible/Wifi
North York Sheridan Mall1700 Wilson AvenueWheelchair Accessible
Pleasant View416-395-5940575 Van Horne AvenueWheelchair Accessible
Victoria Village416-395-5950184 Sloane AvenueWheelchair Accessible
Woodview Park416-395-596016 Bradstock RoadWheelchair Accessible
Yorkville416-393-766022 Yorkville Avenue
Toronto Public Libraries
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88Wheelchair Accessible
Steeles416-396-8975Bamburgh Gardens Plaza375 Bamburgh CircleWheelchair Accessible
Taylor Memorial416-396-89391440 Kingston RoadWheelchair Accessible
Woodside Square416-396-8979Woodside Square Mall1571 Sandhurst CircleWheelchair Accessible/Wifi
Toronto/East York
Annette Street416-393-7692145 Annette StreetWheelchair Accessible
Beaches416-393-77032161 Queen Street EastWheelchair Accessible/Wifi
Bloor/Gladstone416-393-76741101 Bloor Street WestWheelchair Accessible
City Hall416-393-7650Nathan Phillips Square100 Queen Street WestWheelchair Accessible/Wifi
College/Shaw416-393-7668766 College StreetWheelchair Accessible
Danforth/Coxwell416-393-77831675 Danforth AvenueWheelchair Accessible
Davenport416-393-77321246 Shaw StreetWheelchair Accessible
Dawes Road416-396-3820416 Dawes Road
Wheelchair Accessible
Deer Park416-393-765740 St. Clair Avenue East
Dufferin416-393-77121625 Dufferin StreetWheelchair Accessible
Forest Hill416-393-7706700 Eglinton Avenue WestWheelchair Accessible
Gerrard/Ashdale416-393-77171432 Gerrard Street EastWheelchair Accessible/Wifi
High Park416-393-7671228 Roncesvalles AvenueWheelchair Accessible
Jones416-393-7715118 Jones AvenueWheelchair Accessible
Leaside416-396-3835165 McRae DriveWheelchair Accessible
Toronto Public Libraries
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Lillian H. Smith416-393-7746239 College StreetWheelchair Accessible/Wifi
Locke416-393-77303083 Yonge StreetWheelchair Accessible
Main Street416-393-7700137 Main Street
Wheelchair Accessible
Mount Pleasant416-393-7737599 Mt. Pleasant RoadWheelchair Accessible
Northern District416-393-761040 Orchard View BoulevardWheelchair Accessible/Wifi
Pape/Danforth416-393-7727701 Pape AvenueWheelchair Accessible
Palmerston416-393-7680560 Palmerston AvenueWheelchair Accessible
Parkdale1303 Queen Street West416-393-7686Wheelchair Accessible/Wifi
Parliament416-393-7663269 Gerrard Street EastWheelchair Accessible/Wifi
Perth/Dupont416-393-76771589 Dupont StreetWheelchair Accessible
Queen/Saulter416-393-7723765 Queen Street EastWheelchair Accessible
Riverdale416-393-7720370 Broadview AvenueWheelchair Accessible/Wifi
S. Walter Stewart416-396-3975170 Memorial Park Avenue
Wheelchair Accessible
Sanderson416-393-7653327 Bathurst StreetWheelchair Accessible
Spadina Road416-393-766610 Spadina RoadWheelchair Accessible
St. Clair/Silverthorn416-393-77091748 St. Clair Avenue West
St. James Town416-393-7744495 Sherbourne StreetWheelchair Accessible
St. Lawrence416-393-7655171 Front Street EastWheelchair Accessible
Swansea Memorial416-393-769595 Lavinia AvenueWheelchair Accessible
Thorncliffe416-396-386548 Thorncliffe Park DriveWheelchair Accessible
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Toronto Public Libraries
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90 Toronto Public LibrariesTodmorden Room416-396-38751081 1/2 Pape AvenueWheelchair Accessible
Toronto Reference Library416-395-5577789 Yonge StreetWheelchair Accessible/Wifi
Urban Affairs416-397-7241Metro Hall
55 John StreetWheelchair Accessible
Wychwood416-393-76831431 Bathurst StreetWheelchair Accessible
Voicemail and E-MailCommunity Access Program (CAP)In addition to Toronto Public Libraries, CAPprovides affordable or free Internet and computeraccess at various locations across the city. For a listof locations near you please visithttp://cap.ic.gc.ca/index.htm
Metro Voicemail ProjectCentral Neighbourhood House (please call for anappointment)416-925-4363
349 Ontario StreetSign-up: Monday, Wednesday 12:30 p.m.-3:30 p.m.
Persons without telephones can receive avoicemail number to retrieve messages fromany touch-tone phone.
$10 for 3 months.
Wireless [email protected]://wirelesstoronto.ca
Provides free wireless Internet at varioushotspots across the city.
The network username is wirelesstoronto.
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Volunteering
Whether you have a special talent for cooking or a few extra hours to sort food at a food bank, there aremany choices when it comes to volunteering. Many agencies ask volunteers to attend an orientation ortraining. Enquire at your local drop-in or community agency or search for opportunities online at:
www.charityvillage.com Search volunteer opportunities by location, type of job, sector, and whether kids and teens are
welcome.
www.volunteertoronto.ca Volunteer Toronto is an online matching system for everyone over age 13. Helpful tips for getting started and what to expect.
www.boardmatch.org
Boardmatch helps place knowledgeable and enthusiastic volunteers on the Boards of Directors of charitable organizations.
You can find a perfect volunteer opportunity in the community in three easy ways: Match your skills and interests. Find an organization by name that you'd like to volunteer with. Find a volunteer opportunity in your neighbourhood by Postal Code search.
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