Download - Welcome and Introductions
State of FloridaDepartment of Management Services
(DMS)Division of Telecommunications (DivTel)
Mobile Communication Services (MCS)April 10, 2012
2
Scott Stewart, Interim SecretaryDepartment of Management
Services
Welcome and Introductions
3
• Welcome and Introductions• Contracts and Service Description• Network Integration• Business-to-Business Process• Migration Plan and Strategies• Service Plans and Pricing• Q & A
Agenda
4
• State Agencies• Local Governments (Cities & Counties)• Educational Institutions (Schools,
Universities, and Community Colleges)• Eligible Non-Profit Organizations• Water Management Districts• Eligible for E-rate Funding Institutions
Customers (Existing and New)
5
• AT&T Mobility (Contract No. DMS-10/11-008A)
• Sprint Solutions (Contract No. DMS-10/11-008B)
• Verizon Wireless (Contract No. DMS-10/11-008C)
New Contracts
6
The Mobile Communication Services (MCS) contracts will replace the following wireless voice and data contracts:
• AT&T Mobility Wireless Data Services Contract No. MA4300
• Sprint Solutions Wireless Data Services Contract No. DMS-03/04-063
• Verizon Wireless Voice Services State Term Contract No. 725-330-05-1
• Verizon Wireless Data Services Contract No.
MA4974
• Western States Contracting Alliance (WSCA)
Old Wireless Voice and Data Contracts
7
MFN and Internet Connectivity
8
Non-MFN Customer Connectivity
Two Option
s
9
Two Primary Options for Purchasing
• Through Individual Employee – contracts provide discounts on personal
accounts for Florida public employees
• Through SUNCOM’s Business-to-Business Transactions– purchasing in bulk using automated
electronic transactions and account management
10
Business-to-Business Process in Brief
Audit Comparison
Contract
Orders
Inventory
6 & 8Review
7Fulfill
5Place
10Monitor
11 Invoice
17 Pay
Vendor Electronic
Invoice
9 Update
12
14DivTelPays
AssignCharges
13
1 1
OaSIS
OaSIS
OaSISOaSIS
OaSIS
OaSIS
OaSIS
OaSIS
OaSIS
OaSIS
OaSISOaSIS
OaSIS
OaSIS
2 OfferVendor 3 Approve DivTelProduct
Catalog
SUNCOM Invoice
AccountsReceivables
1618
Update
13
DMS
Proposal(Draft Orders)
4 Propose
4 Propose
ExceptionReport
12
OaSIS
14DivTel Pays
12
15 Audit SUNCOMCustomers
Consolidated Payment
$
11
Placing SUNCOM Orders
Login page contains:Forgotten password process
The latest SUNCOM newsNew user request formBasic user instructions
12
SUNCOM Product Catalog
• Browse Catalog• See what you
can do• Selection
expands available services
13
Available Services
Begin the configuration wizard
14
Select Options
• Breadcrumbs
• Point & Click
• Self imposing business rules
15
Configuration Summary
• Track options• View details• Reference
Account
16
Customer Ordering CapabilitiesOaSIS Order Capabilities
What it can mean to you…• Tag your order with
information that means something to you
• Route to another user or group to review your draft
• Attach a file for future reference – perhaps an approval letter
17
Add Configuration to Cart
18
Checkout
19
Checkout – Quantity
20
Order ConfirmationSame as
confirmation email
21
Review your Invoice
22
• Service Migration– Vendor Accounts to SUNCOM Accounts
• Plan Migration– Current Mobile Plans to New Contract Mobile
Plans• New Orders
– IP Management• Changes to Existing Inventory• SUNCOM Invoice
– Consolidation of Provider Invoices– Available TXT Downloads
OaSIS Process
23
Pricing
• Voice Services–Florida rates–Nationwide rates–Per-minute rates–Plans
24
Pricing for Voice Services
AT&T SPRINT VERIZONVOICE PER-MINUTE
Per Minute Voice Rate 5.4¢ 5.4¢ 5.2¢
Nationwide Rate;
$2.97 access charge in addition to per
minute usage Florida Rate
$5.40 minimum charge Nationwide RateIncludes 200 SMS
messages
25
Pricing
• Data services–Per-megabyte (MB) rates–Plans
•Blackberry/Smartphone•Tablet•Aircard
–Voice/Data combinations
26
Pricing for Data Services
Per MB Data Rate 32.4¢ 4.3¢ 10.37¢
$2.97 flat charge in addition to per MB
usage
$21.60 minimum charge for
Blackberry/Smartphone (500MB),
$27 minimum charge for Aircards (500MB)
AT&T SPRINT VERIZONDATA PER-MEGABYTE
27
Pricing
• Other Services–Messaging
•Per-message rates•Plans
–Push-to-Talk–Tethering
28
• Government employee discounts offered on personal eligible individual-liable service plans
• Employees will be asked to submit proof of employment (Employee ID card or pay stub) to receive government employee discounts.
Government Employee Discounts
29
Government Employee Discounts
• AT&T Mobility (TBA)–Service plan discount 15%–Activation fees waived–Accessories discount 25%
30
Government Employee Discounts
• Sprint (Available Today)–Service plan discount 18%–Activation fees waived–Discount applies to new retirees
31
Government Employee Discounts
• Verizon Wireless (Available Today)–Service plan discount 19%–Activation fees waived–Accessories discount 25%–Discount applies to existing and new retirees
32
Overview of New SUNCOM Mobile Services
• Three vendors• Two ways to buy
– Using individual employee discounts– Using SUNCOM’s new business-to-
business transactions (no traditional on-line CSA’s)
• Standard way to use State network and customer closed user groups
• No interruption in service• Great prices
33
Mobile Communication Services
Questions and Answers Session