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Welcome!
1. Project Description2. Scope and Approach3. Prototype 4. Final Evaluation5. Summary6. Closing Comments
Overview
Team Cree• Vilia Ingriany• Alvin Lau• Christopher Hanno
• Karen Chyn• Gerri Benrizani
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Translink Website Project
Trip planning and scheduling for metro Vancouver area residents
Goal
What the website does
Improving Translink website with regards to other transit scheduling system
Why Translink?
- Too many steps
BUT+ Has complete resources of the local transit systems
Hence
Need a more usable interface
ProblemsProblems
Hence
- Poor error checking- Hidden Controls
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Scope & Approach
Feature Scope Trip Planner Next Bus Schedule Real-Time Schedule
• Most important functions• Parts that users mainly use.
Trip Planner & Next-Bus(Improvements on existing features)
Real-Time Bus (New Feature)
• Focus on regular local commuters• User-centered design process
Approach
• Reduced steps• More visible controls• Integrate Google Map
• On the run planning• Accurate schedule
Why these?
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Medium-Fidelity Prototype
Compare to other systems • Nextbus.com• Transitdb.com• Google Map Transit
Focus on regular users
Assumption : Real-time bus location
Use Translink exclusive information• Fare information • Bike and wheelchair access
How did we get here?
Proposal• Support 3 types of users• Focus entirely on Translink
Analysis• Can only focus on 1 type of user• Consider other systems
Key Focus
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Old VS New
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OLD
NEW
• Detailed Walking direction• Bike/Disability access icons• Fare information• More accessible map• Route Alerts
Trip Planner Result
IMPROVEMENTS
STEP 1 STEP 2 STEP 3
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Real-Time Bus
Next Bus• Get bus schedule• Same function as the current website
Real Time Bus (New Feature !)
Real-Time Result Page• actual time for the next three bus• inspired by nextbus.com
Result Page
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Prototype Evaluation Result
• Think-Aloud Observation• Semi-Structured Interview
• Prototype more useful than old interface• Better usability, better performance• More effective approach to get information
Evaluation Method
What did the users think?
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In 13 Weeks …
GoalImproving Translink website with regards to other transit scheduling system
Problems to address- Poor error preventions- Too many steps - Hidden Controls
Interview & Observation
Interview & Observation
Medium-Fidelity Prototype
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Closing Comments
Future Design Recommendations
• Implement Google API for search and map• Consider other existing scheduling systems to be integrated• Use more understandable language
Last words…• Learning about methods employed in interface design process• Proud of our prototype • See you in CS444!
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THANKYOU