AUDIENCE: Advisors
TOPIC: Creating and managing Virtuoso Voyages Registrations on virtuoso.com
REGISTRATION
Clicking the Registration button from the Virtuoso Voyages Benefits tab of a sailing will open the new Virtuoso Voyages Registration wizard.
Virtuoso Voyages
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VIRTUOSO.COM USER GUIDE
Step 1 – Advisor Info
• Leads may select the Agency and Advisor
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Step 2 – Cruise Info
• Add the following:
o Cabin Number (GTY if cruise line has not yet assigned a cabin)
o Group Number (N/A if no group number)
o Booking Number
o Custom Embark/Disembark dates if applicable (Only if passenger is deviating from published dates)
Step 3 – Passenger Info
• Add the following information for each passenger – you may register up to 4 people in the cabin (repeat steps for each passenger)
o First Name
o Last Name
o Passenger Residence
o Passenger Age Range
o Dinner Seating
o Cruised Before
o Virtuoso Voyages Benefit(s)
o Passenger Remarks
o Passport Information if an event was selected in Russia, Vietnam or Jordan
• Citizenship
• Date of Birth
• Passport Number
• Passport Issue Date
• Passport Expire Date
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MANAGE VIRTUOSO VOYAGES REGISTRATIONS
• Under the Advisor Tools menu, select Manage Virtuoso Voyages Registrations to access the registra-tions you are allowed to manage.
• Select the applicable criteria to narrow your search results and click Search
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• Click the View button in search results to view/edit the registration
• From the registration you can:
o View all registration information
o Edit the registration
• Inside 45 days of departure, you may only be able to select the event
o Print the registration
o Print or email a confirmation letter (enabled only when the Status is Confirmed)
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