USER GUIDE (EMPLOYER USERS)
For
ONE-STOP SYSTEM
Updated on 04 January 2018
Release 1.1
Confidential
TranscenTech Pte Ltd
COPYRIGHT NOTICE
This document contains information of a proprietary nature. ALL INFORMATION CONTAINED HEREIN
SHALL BE KEPT IN CONFIDENCE. None of this information shall be divulged to persons other than BCA
employees authorised by the nature of their duties to receive such information, or to individuals of
organisations authorised by TranscenTech Pte Ltd in accordance with existing policy regarding the release
of company information.
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1
Document History
Date Release Author Description
20/06/2016 1.0 Chen Jie Version 1.0
04/01/2018 1.1 Chen Jie Version 1.1
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1
TABLE OF CONTENTS
1 INTRODUCTION ..................................................................................................................................................1
1.1 OBJECTIVE..................................................................................................................................................................1
1.2 SCOPE OF THIS DOCUMENT......................................................................................................................................1 1.3 SPECIAL TERMINOLOGY OR DEFINITIONS USED......................................................................................................1
2 REGISTRATION OF EMPLOYER USER .......................................................................................................2
2.1 REGISTRATION ...............................................................................................................................................................2
2.2 ACTIVATION AND VERIFICATION OF EMAIL ID ......................................................................................................................5
2.3 ACCOUNT TERMINATION.................................................................................................................................................5
3 PAGE LAYOUT .....................................................................................................................................................6
3.1 HEADER / NAVIGATION MENU .................................................................................................................................6 3.2 HOME PAGE...............................................................................................................................................................6
3.2.1 CT/MS ATTC APPLICATIONS.........................................................................................................7 3.2.2 Non-ATTC APPLICATIONS..............................................................................................................7
3.2.3 SEARCH................................................................................................................................................7 3.2.4 MY PROFILE........................................................................................................................................7
3.3 PRINT FUNCTION.......................................................................................................................................................7 3.4 EXPORT TO EXCEL......................................................................................................................................................7
3.5 FOOTER ......................................................................................................................................................................8
4 LOGIN......................................................................................................................................................................9
5 FORGOT PASSWORD SCREEN .................................................................................................................... 12
6 HOME PAGE ....................................................................................................................................................... 13
7 MY PROFILE ...................................................................................................................................................... 15
7.1 UPDATE COMPANY PROFILE ......................................................................................................................................... 15
7.2 UPDATE COMPANY LOCATIONS..................................................................................................................................... 16 7.3 UPDATE COMPANY CONTACTS...................................................................................................................................... 17
8 CT/MS ATTC APPLICATION MANAGEMENT ........................................................................................ 20
8.1 VIEW APPLICATIONS .................................................................................................................................................... 20
8.2 SELECT COURSE ........................................................................................................................................................... 20 8.3 APPLICATION MONITORING........................................................................................................................................... 22
9 NON-ATTC APPLICATION CREATION..................................................................................................... 23
9.1 HOW TO SELECT TEST LOCATION ................................................................................................................................... 23 9.2 HOW TO SELECT CONTACT ............................................................................................................................................ 25
9.3 HOW TO SELECT TEST .................................................................................................................................................. 27 9.4 HOW TO ADD CANDIDATE PROFILE ................................................................................................................................ 28
9.5 HOW TO MAKE APPLICATION PAYMENT ......................................................................................................................... 31 9.6 VIEW APPLICATION DETAILS ......................................................................................................................................... 32
10 CANDIDATE MANAGEMENT ....................................................................................................................... 33
10.1 HOW TO REQUEST RECTIFICATION................................................................................................................................. 33
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1
11 APPLICATION STATUS CHECK & SEARCH ........................................................................................... 35
11.1 SEARCH APPLICATION DETAILS ...................................................................................................................................... 35 11.2 SEARCH APPLICATION CANDIDATE DETAILS..................................................................................................................... 36
11.3 SEARCH PAYMENT DETAILS........................................................................................................................................... 37
12 PRINT ACKNOWLEDGEMENT .................................................................................................................... 38
13 PRINT RESULT SLIP........................................................................................................................................ 39
14 PRINT CASHIER RECEIPT ............................................................................................................................ 40
15 FAQ ........................................................................................................................................................................ 42
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 1
1 INTRODUCTION
1.1 OBJECTIVE
This guide shall serve as a user manual and training guide for user with
Employer role accessing public module of the Assess Management System to
register for test.
1.2 SCOPE OF THIS DOCUMENT
This user guide covers functionalities available for employer users as follows:
1. Registration of Employer user 2. CoreTrade / Multi-skill applications management 3. Creation of the application and submission 4. Status check of the application 5. Rectif ication for Candidate Bio-data 6. Printing Payment Details 7. Printing Test Acknowledgment 8. Printing Result of the Test
1.3 SPECIAL TERMINOLOGY OR DEFINITIONS USED
Brief explanations of the terminologies used in this document are as follows:
Abbreviations Description
BCA Building & Construction Authority
One-Stop One-Stop System
ATTC Approved Training Test Centre
Candidate Individual whose personal details are furnished for Test application
Bio data Personal details in the application form
CTW Core Trade Workman
CTF Core Trade Foreman
SA Skills Assessment
SECK Skill Evaluation Certif icate (Knowledge)
MS Multi-Skill
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 2
2 REGISTRATION OF EMPLOYER USER
To apply for tests using ONE-STOP application online, employer users can register
themselves using the One-Stop public portal to gain access to the application form so
that he /she can submit his/ her application, make online payment and then check status
of his application
2.1 Registration
Employer users will need to Register themselves with ONE-STOP system and
create and account so that they can submit online applications. All automated
communications for the application submitted online or otherwise will be done
using the email id provided at registration time. It is necessary that Employer
users has and provide a valid email id so that account can be activated and
Employer user can use that account to create and manage his/her applications.
1. Click on ‘SIGN UP’ button
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 3
2. Click on ‘Employer Registration’ button 3. Screen will be displayed to enter Employer details
No Field Name
Mandatory (Y/N)
1. 1 Company Name Yes Company Name
2. 2 UEN Number Yes Valid UEN Number
3. Mobile Number Yes Mobile Number
4. 3 Fax Number No Fax Number
5. 4 Email Id Yes Email id should be valid
6. 5 License Number No License Number
7. 6 C/O No C/O Person name
8. 7 Block Yes Block
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 4
9. 8 Street Yes Street name
10. 9 Floor No Floor number
11. 10
Unit No Unit Number
12. 11
Building Yes Building name
13. 12 Postal code Yes Valid Postal Code
14. 14
C/O (Mailing
Address)
No C/O Person name
15. 15
Block(Mailing
Address)
Yes Block
16. 16
Street(Mailing
Address)
Yes Street name
17. 17 Floor(Mailing Address)
No Floor number
18. 18
Unit(Employer's
Address)
No Unit Number
19. 19
Building(Mailing
Address)
No Building name
20. 20
Postal
Code(Mailing
Address)
Yes Valid Postal Code
21. Contact person
Title
Yes Contact person title
(Mr /Miss/ Mrs)
22. 21 Contact person Name
Yes Contact person name
23. Contact person
Email Id
Yes Valid email id
24. Contact person
DID
No
25. Contact person
Designation
No Designation
26. Contact person Department
No Department
27. Contact person Fax Yes Fax Number
28. Contact person
Mobile
Yes Mobile Number
29. 22
Block(Contact
Address)
Yes Block
30. 23
Street(Contact
Address)
Yes Street name
31. 24
Floor(Contact
Address)
No Floor number
32. 25
Unit(Contact
Address)
No Unit Number
33. 26 Building(Contact Address)
No Building name
34. 27
Postal Code
(Contact Address)
Yes Valid Postal Code
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 5
Action Button
No Button Description What will happen
1. Register Button to complete registration process after the registration
form is filled with valid
information
All the information entered will be validated and stored in the database.
System will display success message
and send account details to the email
id specified in the registration form.
If any mandatory information is not
provide by applicant then system will
display message to provide missing
information
2. Cancel Button to cancel the
registration process and back to
the login page
System will discard all the information
entered and show the login page again
to the applicant
Please Note:
• To register Employer will need a valid UEN number and email account. • Employer should have a GIRO account registered with BCA before using ONE-
STOP system.
• Employer will be assigned one login ID only.
• Users need to provide valid data to avoid application rejection from BCA authority.
• Users need to provide all mandatory information necessary for the registration process (marked with red asterisk *).
• Click on ‘Cancel’ button will cancel the process of registration and redirect user to login page.
• Click on ‘Registration’ button will start the check of the format and mandatory information before proceeding.
• If all the mandatory information provided is in correct format then application will display a success message and login information will be sent to the email address that user entered when registering.
• Account activation notif ication email will provide user with login id and password to access the system.
• Checking on UEN is done to prevent the same UEN is used to register more than once.
2.2 Activation and verification of email id
User will need to enter his or her own valid email id on the registration form.
After the successful registration user login details will be sent to the email id.
Login Id for employer will be UEN number.
2.3 Account Termination
User account will be deactivated after 30 working days if there’s no login from
the date the account is created. Users will need to contact ONE-STOP Admin if
they wish to re-activate the account.
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 6
3 PAGE LAYOUT
ONE-STOP Application page layout consists of three major portions:
1. Header 2. Display Area (content) 3. Footer
3.1 HEADER / NAVIGATION MENU
All pages in the ONE-STOP system have a common header which allows users
to navigate through the application This area displays the Application and BCA
logos, the main navigation, user welcome message and a logout link to logout
from the system.
Left side of the Header displays navigation menu:
Right side of the header displays change password, log out link and a welcome
message:
Main Navigation Menu selections will be covered from 3.2.1 – 3.2.4 on the next
page.
3.2 HOME PAGE
The first page displayed after user logged in is the disclaimer page, user need
click on the Ok button to acknowledge before accessing any other page in the
portal.
The Home page is the page which displays the instruction about test application
and rules and regulation for online application submission
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 7
3.2.1 CT/MS ATTC APPLICATIONS
On the navigation menu, user can click on ‘CT/MS ATTC Applications’ to view,
submit application to ATTC, and monitor CoreTrade and Multi-Skill applications
status.
3.2.2 Non-ATTC APPLICATIONS
On the Navigation Menu, user can click on ‘Non-ATTC Applications’ to create
online application for the test.
3.2.3 SEARCH
On the navigation menu, mouse hovering over the ‘Search’ will result in a
dropdown list of the Search application and Search Payment details for the user:
3.2.4 MY PROFILE
On the navigation menu, user can click on ‘My Profile’, system will display
information submitted in the registration form, and user can update information
such as address in this page.
3.3 PRINT FUNCTION
Print function available to user on all pages (right top corner), this will help you to
print information displayed on the screen for your reference for example
application details or payment details
3.4 EXPORT TO EXCEL
All listings will have the export to excel function. Just click on the selected button
to export displayed table record.
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 8
3.5 FOOTER
Footer area displays the copyright information for all pages in the system and
best viewed browser.
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 9
4 LOGIN
Login to ONE-STOP System can be carried out by following steps.
1. Open browser window ( Mozilla Firefox 12.0, Google Chrome 21.0.1180.89 & IE 9 )
2. Type in the <<URL>> in the address bar
3. ONE-STOP Login Page will be displayed
Click on ‘Employer Login’ link, employer login options page will be shown, you can login using SingPass or user name/password.
4. To login using SingPass, click on the SingPass login icon, you’ll be diverted to SingPass login page. You’ll be diverted back to One-Stop after successfully login to SingPass.
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 10
Note: If you haven’t registered with One-Stop or your account has been disabled,
you’ll see the error message when you’re diverted back to One-Stop from
SingPass after a successful login.
5. To login with user name and password, click on “Login with User Name and Password”, then type in your account login id and password, and click on ‘Login’ button.
6. Invalid User name or Password – this error indicates that the Username or Password is incorrect, please ensure that you have entered the correct username and password and try again.
7. Click on ‘Forgot Password’ link in case you have forgotten password. Screen will be displayed to Reset password form
Please Note: User may check with the system administrator in case user
account is deactivated / locked
No Field Mandatory Max Size Remarks
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 11
Name (Y/N)
1. User Name Yes 100 User Name
2. Password Yes 15 User Password
Action Button
No Button Description What will happen
1. Login Login button Validates user name and
password. Redirect valid
user to Home page
2. Forgot
Password
Forgot password link Redirect user to Reset
password screen
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 12
5 Forgot Password Screen
User can use forgot password link if current password is forgotten.
User must have his/ her Login ID and Registered Email id to reset password.
1. Upon Click on ‘Forgot Password’ link provided on login page, system will display Reset Password screen
2. User has to enter correct login Id and Registered email id
3. If entered login id and registered email id does not match, then system will throw error message as “No match found in the system, you must have entered wrong Login ID or Email ID.Please try again with
correct information or contact administrator!”
4. If entered login id and registered email id match, then ONE-STOP will send email to users email id with Password
No Field
Name
Mandato
ry
(Y/N)
Max
Size
Condition Test result
(Passed/
Failed)
Remarks
1. Login ID Yes 100
2. Registered
Email ID
Yes 100 Should be a
valid email id
Action Button
No Button Description What will happen 1. Reset
Password
Reset password Reset user’s password and send
email to registered email id
2. Cancel Cancel button Cancels request and redirects back
to Login screen
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 13
6 Home Page
The Home Page is the landing page for the ONE-STOP after successful login. This
provides information regarding test process and instructions to ONE-STOP.
1. Upon Click on ‘Change Password’ link provided on Home page, Change password screen will be displayed.
2. ONE-STOP will display User Name
3. User has to enter correct old password
4. User has to enter New password and Confirm password
5. Confirm password should be same as New password
6. If old password does not match, then system will throw error message as “Your Old Password is invalid!”
7. Upon Click on ‘Change Password’ button, System will Update Users new password
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 14
Action Button
No Button Description What will happen
1. Change Password
Change password Asks confirmation and Change user’s password
Please Note:
• To view this page, User must have valid Login ID and Password and should have assigned a Role as Employer
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 15
7 My Profile
User can view / update own profile details.
7.1 Update Company Profile
1. From Navigation menu, select ‘My Profile’
2. Displays company profile details
3. Change profile details
4. Click on ‘Save’ button to update profile details
No Field Label
Mandatory (Y/N)
Description
1. 1 Company Name Yes Company Name
2. 2 UEN Number Yes UEN number provided
by Singapore
Government
3. Mobile Number Yes Company contact
mobile number
4. 3 Fax Number Yes Fax Number
5. 4 Email ID Yes Company email id, this id needs to be a
valid email id which is
accessible by the
applicant as account
activation email will be sent to this email id
6. 5 License Number No License Number
Action Button
No Button Description What will happen
1. Save Save button Updates Company profile like Company name, mobile number, email id etc.
2. Add/Update
Location
Add/Update Location button Redirect to Update company location
screen
3. Add/Update
Contact
Add/Update Contact button Redirect to Update company Contact
screen
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 16
Please Note:
• User needs to provide a valid contact number and email account. • Users need to provide valid data to avoid application rejection from BCA
authority.
• Users need to provide all mandatory information (marked with red asterisk *)
• Click on ‘Save’ button will start the check of the format and mandatory information before proceeding.
• If all the mandatory information provided is in correct format then application will display a success message.
7.2 Update Company Locations
1. On Company Profile page, click on ‘Add/Update Location Details’ button
2. Displays users Company location details
3. Add or Update Company Locations
4. Click on ‘Add/Update’ button to update company locations
No Field Name
Mandatory (Y/N)
1. 6 C/O No C/O Person Name
2. 7 Block Yes Block
3. 8 Street Yes Street Name
4. 9 Floor No Floor Number
5. 10 Unit No Unit Number
6. 1
1
Building Yes Building Name
7. 1
2
Postal code Yes Valid Postal code
8. 1
4
C/O (Mailing
Address)
No C/O Person Name
9. 15 Block(Mailing Address)
Yes Block
10. 16
Street(Mailing
Address)
Yes Street Name
11. 17
Floor(Mailing
Address)
No Floor Number
12. 18
Unit(Employer’s
Address)
No Unit Number
13. 19 Building(Mailing Address)
No Building Name
14. 20
Postal
Code(Mailing Address)
Yes Valid Postal code
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 17
Action Button
No Button Description What will happen
1. Add/Update Add/Update button Add/ Updates Location details like location address.
2. Clear Clear button Clears all form fields
3. Back Back button Redirects back to Company profile page
Please Note:
• Users need to provide valid data to avoid application rejection from BCA authority
• Users need to provide all mandatory information (marked with red asterisk *)
• Click on ‘Clear’ button to clear form fields
• Click on ‘Add/Update’ button will start the check of the format and mandatory information before proceeding
• If all the mandatory information is provided is in correct format then application will display a success message.
• Click on ‘Edit‘( ) button from list to edit existing location
• Click on ‘Delete’ button from list to delete existing location
7.3 Update Company Contacts
1. On Company Profile page click on button “Add/Update Contact details”
2. Displays users Company Contact details
3. Add or Update Company Contacts
4. Click on ‘Add/Update’ button to update Contact details
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 18
No Field
Name
Mandatory
(Y/N)
1. Contact person
Title
Yes Mr/Miss/Mrs
2. 21 Contact person Name
Yes Contact person name
3. Contact person
Email Id
Yes Email id
4. Contact person
DID
No
5. Contact person
Designation
No
6. Contact person Department
No
7. Contact person Fax Yes Fax Number
8. Contact person
Mobile
Yes Mobile Number
9. 22 Block(Contact Address)
Yes Block
10. 23
Street(Contact
Address)
Yes Street Name
11. 24
Floor(Contact
Address)
No Floor Number
12. 25
Unit(Contact
Address)
No Unit Number
13. 26 Building(Contact Address)
No Building Name
14. 27
Postal Code
(Contact Address)
Yes Valid Postal code
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 19
Action Button
No Button Description What will happen
1. Add/Update Add /Update contact button Add/Updates company contact person profile
2. Clear Clear button Clear form details
3. Back Back button Redirects back to Company profile page
Please Note:
• Users need to provide valid data to avoid application rejection from BCA authority
• Users need to provide all mandatory information (marked with red asterisk *) • Click on ‘Clear’ button to clear form fields
• Click on ‘Add/Update’ button will start the check of the format and mandatory information before proceeding
• If all the mandatory information is provided is in correct format then application will display a success message.
• Click on ‘Edit’ ( ) button from list to edit existing contact
• Click on ‘Delete’ ( ) button from list to delete existing contact
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 20
8 CT/MS ATTC Application Management
8.1 View Applications
The CoreTrade/Multi-Skill application management list shows all the approved
applications the employer has submitted through BCA CoreTrade and Multi-Skill
online application systems.
To view all applications regardless of application status, user can click on the All
tab, otherwise user can view applications by application status under the
following tabs:
• New
• Submitted to ATTC • Test Date Assigned
• Test Failed
• AN Expired
• Passed
8.2 Select course
To select an ATTC as the training and test provider, user can select
application(s) under the following tabs, then click on Continue to pick course
button at the bottom of the list to see the list of courses available from various
ATTCs:
• New • Submitted to ATTC
• Test Failed (for re-selection of course)
Note:
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 21
1. For non-renewal applications, only applications with the same trade can be selected for selection of course,
2. For renewal applications, only the applications with the same trade category can be selected for selection of course.
3. Employer can re-select course for applications in submitted to ATTC and Test Failed tabs.
Employer can click on the Select button to select the course, or click on View
Tests booked to find out more on the test booking and training period available
with particular ATTC.
For course that’s eligible for WTU funding, there’ll be a checkbox under the
Apply for WTU funding column.
If the checkbox is checked and the same course is selected by employer, then
there’s a WTU declaration page employer need to complete before confirming
selection of course.
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 22
After selecting the course, there’s a confirmation page for employer to confirm
the submission to ATTC.
8.3 Application monitoring
Once the ATTC assign the candidate to a test, the application will be moved the
Test Date Assigned tab.
When the test result is released, the application will be moved to Passed tab if
candidate pass the test, test failed tab if the test result is one of the following
status:
• Test failed
• Absent • MC
• Disqualif ied
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 23
9 Non-ATTC Application Creation
User will be able to Enroll to the test and update payment details.
After successful application submission, Application Number will be generated for future
reference
To view this page, User must be logged in and should have assigned a role as
Employer
For creating application, User should have:
• Test Location and contact details.
• To pay by GIRO, GIRO account should be registered with BCA. • To pay by Credit Card, user should have credit card details.
• Test details.
• Candidate bio-data.
• Verified supporting documents for candidate.
9.1 How to select Test Location
1. From Navigation bar, select ‘Employer Application’
2. Select location from existing or Add new
3. Enter Location details: • Block (Employer Address)
• Street (Employer Address)
• Floor (Employer Address) • Unit (Employer Address)
• Building (Employer Address)
• Postal Code (Employer Address)
• Block (Mailing Address) • Street (Mailing Address)
• Floor (Mailing Address)
• Unit (Mailing Address)
• Building (Mailing Address) • Postal Code (Mailing Address)
No Field
Name
Mandatory
(Y/N)
1. 6 C/O No C/O name
2. 7 Block No Block
3. 8 Street No Street Name
4. 9 Floor No Floor Number
5. 1
0
Unit No Unit Number
6. 1
1
Building No Building Name
7. 1
2
Postal code No Valid Postal code
8. 1C/O (Mailing No C/O name
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 24
4 Address)
9. 15 Block(Mailing Address)
Yes Block
10. 16
Street(Mailing
Address)
Yes Street Name
11. 17
Floor(Mailing
Address)
No Floor Number
12. 18
Unit(Employer's
Address)
No Unit Number
13. 19 Building(Mailing Address)
No Building Name
14. 20
Postal
Code(Mailing
Address)
Yes Valid Postal code
4. Click Continue button
5. User will be redirected to ‘Contact Details’ screen
Action Button
No Button Description What will happen 1. Continue Continue button Update Location details and redirect to contact
details page
Please Note:
• Users need to provide valid data to avoid application rejection from BCA authority.
• Users need to provide all mandatory information (marked with red asterisk *).
• Click on Continue button will check of the format and mandatory information before proceeding.
• If all the mandatory information is provided is in correct format then application will redirect to Contact details screen.
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 25
9.2 How to select contact
1. On click on ‘Continue’ button in Test Location screen
2. Select Contact from existing list or Add new
3. Enter Contact details:
• Title
• Name
• Email Id • DID
• Designation
• Department
• Fax • Mobile
• Block (Mailing Address)
• Street (Mailing Address)
• Floor (Mailing Address) • Unit (Mailing Address)
• Building (Mailing Address)
• Postal Code (Mailing Address)
No Field
Name
Mandatory
(Y/N)
1. Title Yes Mr/Miss/Mrs
2. 2
1
Name Yes Contact Person Name
3. Email Id Yes Email id
4. DID No
5. Designation No
6. Department No
7. Fax Yes Fax Number
8. Mobile Yes Mobile Number
9. 22 Block(Contact Address)
Yes Block
10. 23
Street(Contact
Address)
Yes Street Name
11. 24
Floor(Contact
Address)
No Floor Number
12. 25
Unit(Contact
Address)
No Unit Number
13. 26 Building(Contact Address)
No Building Name
14. 27
Postal Code
(Contact Address)
Yes Valid Postal code
4. User can Edit ( ) contact by clicking “Edit” button in table
5. User can Delete ( ) contact by clicking “Delete” button in table
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 26
6. Select One Contact from table
7. Click “Continue” button
8. User will be redirected to ‘Test Details’ screen
Action Button
No Button Description What will happen
1. Update
Contact list
Update Contact list button Add/Update company
contact details
2. Continue Continue button Select contact for
application and redirects to
Test selection page
3. Clear Clear button Clear for fields
4. Edit Edit contact button provided in Contact list Displays contact details on
the editable form
5. Delete Delete contact button provided in Contact list Ask confirmation for
remove contact and removes contact from list
Please Note:
• Users need to provide valid data to avoid application rejection from BCA authority
• Users need to provide all mandatory information (marked with red asterisk *) • Click on ‘Clear’ button to clear form fields
• Click on ‘Add/Update’ button will start the check of the format and mandatory information updating contact
• Click on ‘Continue’ button will check for contact selection • If all the mandatory information is provided is in correct format then application
will display a success message.
• Click on ‘Edit‘( ) button from list to edit existing contact
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 27
• Click on ‘Delete’ ( ) button from list to delete existing contact
9.3 How to select Test
1. On click on ‘Continue’ button in Contact details screen
2. Enter Test details:
• Test Type • Test Level
• Test Code
• Test Title
• Preferred Date
No Field
Name
Mandatory
(Y/N)
1. 1 Test Type Yes
2. 2 Test Level Yes Populated based on Test Type
Selection
3. Test Code Yes Populated based on Test Type and
Test Level selection
4. 3 Test Title Yes Populated based on Test Type and Test Level selection
5. 4 Preferred Date Yes Should be a future date
3. Click Continue button
4. User will be redirected to ‘Candidate Details’ screen
Action Button
No Button Description What will happen 1. Continue Continue button Update Test details for an application and redirects
to Candidate details page
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 28
Please Note:
• User need to select valid preferred test date (Should not be a holiday).Date Format should be ( DD-MMM-YYYY ).
• User need to enter valid test details. This information provided cannot be changed in future for this application.
9.4 How to Add Candidate profile
1. On click on ‘Continue’ button in Test details screen
2. Displays candidate search screen
3. Search Candidate profile if existing or add new
4. Click on ‘Save’ button to save changes in candidate profile
5. Click on ‘Continue’ button to update own details and go to payment details
No Field Label
Mandatory (Y/N)
Description
1. 1 Name Yes Complete name as in
the Pass provided by
Singapore government
2. 2 Nationality Yes Nationality of the
applicant
3. 3 Identification Type Yes Type of valid Pass applicant is holding
4. 4 Identification
Number
Yes Number on the
applicant pass
5. 5 Passport Number Yes (if Nationality not in
Singaporean / PR)
Enter your passport
number if applicant is
not Singaporean or PR
6. 6 M’NRIC Number Yes (if Identification Type
M’Sia NRIC)
Malaysian NRIC
number
7. 7 WP Expiry Date Yes (if Identification Type
WP or S Pass)
WP Expiry date
should be valid future
date.
8. Permit Number Yes (if Identification Type
WP or S Pass)
Should be valid Permit
Number
9. 8 Mobile Number Yes Applicants mobile
number
10. 9 Email Id Yes Applicant’s email id,
this id needs to be a
valid email id which is
accessible by the
applicant as account activation email will
be sent to this email id
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 29
11. 10 DOB Yes Applicants date of
birth in DD-MMM-
YYY format d be
between age 18 and
55
12. 11 Gender Yes Select male or Female
13. 12 Experience Yes No. of Years
14. 13 Employer Name Yes (Not mandatory for
Singaporeans & PR holders)
Name of the current
Employer
15. Supporting
Document
Yes Supporting Document
should be in a .PDF
File. Each attachment
should not exceed 2 MB. Total attachments
should not exceed 5
MB.
16. 14 C/O (Employer's
Address)
No Name of Contact
17. 15 Block(Employer's Address)
Yes Block
18. 16 Street(Employer's
Address)
Yes Street Name
19. 17 Floor(Employer's
Address)
No Floor Number
20. 18 Unit(Employer's
Address)
No Unit Number
21. 19 Building(Employer's Address)
No Building Name
22. 20 Postal
Code(Employer's
Address)
Yes Valid Postal Code
23. 21 C/O (Mailing
Address)
No Name of Contact
24. 22 Block(Mailing
Address)
Yes Block
25. 23 Street(Mailing
Address)
Yes Street Name
26. 24 Floor(Mailing
Address)
No Floor Number
27. 25 Unit(Mailing
Address)
No Unit Number
28. 26 Building(Mailing
Address)
No Building Name
29. 27 Postal Code
(Employer's
Address)
Yes Valid Postal Code
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 30
Please Note:
• User needs will need to enter a valid IC/Pass issued by Singapore government to work in Singapore and email account for candidate.
• Users need to provide valid data to avoid application rejection from BCA authority
• Users need to provide all mandatory information (marked with red asterisk *)
• Click on ‘Continue’ button will start the check of the format and mandatory information before proceeding
• All dates entered in the system must be in DD-MMM-YYYY format and applicant must be above 18 years old and not older than 55 years old
• If all the mandatory information is provided is in correct format then application will be redirected to Payment details screen.
• Supporting Document should be in a .PDF File. Each attachment should not exceed 2 MB. Total attachments should not exceed 5 MB.
• Multiple candidates can be added to same application.
• Employer should select at least one candidate for application
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 31
Action Button
No Button Description What will happen
1. Save Save button Add/update candidate details
2. Search
candidate
Search candidate button Redirect to search candidate page
3. Continue Continue button Redirect to Payment details page
9.5 How to make Application Payment
1. On click on ‘Continue’ button in Candidate details screen
2. Displays Application and Fee details
3. Enter Payment details
4. Click on ‘Process Application’ button to update payment details
If Payment Mode “Credit Card” is selected then following fields criteria applies,
No Field Name
Mandatory (Y/N)
1. 1 Payment Mode Credit Card
2. 2 Card Yes Visa/Master
3. Card Number Yes Should be Numeric
4. 3 Name of Card Holder Yes Name of Credit card holder
5. 5 Expiry Date Yes Should be a future date (Format MM-yyyy)
If Payment Mode “Giro” is selected then following fields are criteria applies,
No Field
Name
Mandatory
(Y/N)
1. 1 Payment Mode Giro
2. 2 Giro Account
Number
Yes Giro Account Number
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 32
Action Button
No Button Description What will happen
1. Submit Application
Process Application button Update Application payment details and displays application details
Please Note:
• Payment will be accepted through Credit Card or Giro only.
• Users need to provide valid payment details to avoid application rejection from BCA authority.
• Users need to provide all mandatory information (marked with red asterisk *).
• Click on ‘Process Application’ button will start the check of the format and mandatory information before proceeding.
• If all the mandatory information is provided is in correct format then application will be redirected to Application details screen.
9.6 View Application Details
1. On click on ‘Continue’ button on Payment details screen
2. Displays Application details
3. Click on ‘Print Application details’ button to prints application details
4. Click on ‘Close’ button to start new application
Action Button
No Button Description What will happen
1. Print Application
Details
Print Application Details button Prints application details
2. Close Close Button Close current application and starts new
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 33
10 Candidate Management
User will be able to manage candidate bio-date.
For any rectif ication in candidate bio-data, user has to request Test admin for changes.
10.1 How to Request Rectification
For adding rectif ication request for candidate, employer should have
• Application number
• Candidate details • Reason and supporting documents for candidate rectification
1. From Navigation bar, select ‘Candidate Management->Rectification Request’
2. Enter search criteria: (Non Mandatory), but at least one search criteria should be provided for search No Field
Name
Mandatory
(Y/N)
1. 1 Name No Candidate Name(Partial, at least
first 6 characters)
2. 2 Passport Number No Candidate Passport number(Complete)
3. Identification Type No Candidate identification or pass
type
4. 3 Identification Number No Candidate identification number
provided by Singapore
Government(Complete)
5. 4 Nationality No Nationality of candidate
6. 5 Candidate Status No Candidate Application Status
7. 6 Application Number No Application Number(Complete)
3. Click on ‘Search’ button
Action Button
No Button Description What will happen
1. Search Search button Search candidate details based on search criteria
and displays application candidate list
2. Export to
excel
Export to excel button Export displayed candidate list to Excel
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 34
4. From the listing, click on the ‘Rectif ication’ button
5. Popup window will be displayed, to enter Reason for rectif ication and upload supporting document
No Field
Name
Mandatory
(Y/N)
1. 1 Reason Yes Reason for Rectification
2. 2 Supporting Document Yes Supporting document should be in a
PDF format. Attachment size should not exceed 2 MB
Action Button
No Button Description What will happen 1. OK OK button Send candidate bio-date rectification request to Test
admin for approval
2. Cancel Cancel button Cancels request
6. Upon Click on ‘OK’ button request will be sent to Test admin for approval
7. Upon Click on ‘Cancel’ button request will be cancelled Please Note:
• Supporting document should be in a PDF format. Attachment size should not exceed 2 MB
• Users need to provide valid details to avoid request rejection from BCA authority.
• Users need to provide all mandatory information (marked with red asterisk *).
• Click on ‘OK’ button will start the check of the format and mandatory information before proceeding.
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 35
11 Application Status Check & Search
User will be able to view status of own Applications submitted
11.1 Search Application Details
1. From Navigation menu, select ‘Search=>Search Application=>Application Details’
2. Enter search criteria: (Non Mandatory), but at least one search criteria should be provided for search
No Field
Name
Mandatory
(Y/N)
1. 1 Application Date No Application submission date
2. 2 Application Number No Application number(Complete)
3. Application Status No Application Status
4. 3 Test Date No Test Date
5. 4 Test Code No Test Code
6. 5 Test Title No Test Title
7. 6 Preferred Date from No Test Preferred Date from
8. 7 Preferred Date to No Test Preferred Date to
3. Click Search button
Action Button
No Button Description What will happen
1. Search Search button Search application details
based on search criteria and displays application list
2. Export to
excel
Export to excel button Export displayed
Application list to Excel
4. From the listing, click on the ‘View Application details’ button to view Application details
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 36
5. From the listing click on the ‘Result Slip’ ( ) button to View Result Slip(after Result Released), this is for direct test only.
11.2 Search Application Candidate Details
1. From Navigation menu, select ‘Search=>Search Application=>Application Candidate details’
2. Enter search criteria: (Non Mandatory), but at least one search criteria should be provided for search
No Field Name
Mandatory (Y/N)
1. 1 Name No Candidate Name(Partial, at least
first 6 characters)
2. 2 Identification Type No Candidate identification or pass
type
3. Identification Number No Candidate identification number
provided by Singapore
Government
4. 3 Nationality No Candidate Nationality
5. 4 Candidate Status No Candidate status
6. 5 Application Number No Application Number(Complete)
7. 6 Batch ID No Batch ID(Complete)
3. Click Search button
4. From the listing, click on the ‘View’ button to view candidate details
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 37
11.3 Search Payment Details
1. From Navigation menu, select ‘Search=>Search Payment details’
2. Enter search criteria: (Non Mandatory), but at least one search criteria should be provided for search
No Field
Name
Mandatory
(Y/N)
1. 2 Application Number No Application Number(Complete)
2. Candidate
Identification Type No Candidate identification or pass
type
3. Candidate Identification Number
No Candidate identification number provided by Singapore
Government
4. 3 Test Type No Test Type
5. Test Level No Test Level
6. 4 Test Code No Test Code
7. 5 Test Title No Test Title
8. 6 Payment Status No Payment status
9. 7 Payment Type No Payment Type
10. Receipt No No Receipt No(Complete)
3. Click Search button
Action Button
No Button Description What will happen
1. Search Search button Search application payment details based on search criteria and displays application payment
list
2. Export to
excel
Export to excel button Export displayed Application payment list to Excel
4. If payment is pending then, from the listing click on the ‘Print Receipt’ ( ) button to Print Cashier receipt. This receipt is to make payment at cashier counter.
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 38
12 Print Acknowledgement
User can print Acknowledgement slip from option provided on search screen
To print acknowledgement user must know Application Number
1. From Navigation menu, select ‘Search=>Search Application=>Application Details’
2. Enter search criteria: (Non Mandatory), but at least one search criteria should be provided for search
No Field
Name
Mandatory
(Y/N)
1. 1 Application Date No Application submission date
2. 2 Application Number No Application number(Complete)
3. Application Status No Application Status
4. 3 Test Date No Test Date
5. 4 Test Code No Test Code
6. 5 Test Title No Test Title
7. 6 Preferred Date from No Test Preferred Date from
8. 7 Preferred Date to No Test Preferred Date to
3. Click ‘Search’ button
Action Button
No Button Description What will happen 1. Search Search button Search application details based on search
criteria and displays application list
2. Export to excel
Export to excel button Export displayed Application list to Excel
4. From the listing, click on the ‘View Application Details’ ( ) button to view acknowledgement slip
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 39
13 Print Result Slip
User can print Result slip from option provided on search screen. This option will be
enabled once Result is released for Test
To print Result Slip user must know Application Number
1. From Navigation menu, select ‘Search=>Search Application=>Application Details’
2. Enter search criteria: (Non Mandatory), but at least one search criteria should be provided for search
No Field
Name
Mandatory
(Y/N)
1. 1 Application Date No Application submission date
2. 2 Application Number No Application number(Complete)
3. Application Status No Application Status
4. 3 Test Date No Test Date
5. 4 Test Code No Test Code
6. 5 Test Title No Test Title
7. 6 Preferred Date from No Test Preferred Date from
8. 7 Preferred Date to No Test Preferred Date to
3. Click ‘Search’ button
Action Button
No Button Description What will happen
1. Search Search button Search application details based on search
criteria and displays application list
2. Export to
excel
Export to excel button Export displayed Application list to Excel
4. From the listing click on the ‘Result Slip’ ( ) button to Result Slip.
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 40
14 Print Cashier Receipt
User can print Cashier slip from option provided on search payment details screen. This
option will be enabled for pending payments like admin charges.
User can take this receipt and make payment at Cashier counter
To print cashier receipt user must know Application Number or Payment Reference
Number
1. From Navigation menu, select ‘Search=>Search Payment details’
2. Enter search criteria: (Non Mandatory), but at least one search criteria should be provided for search
No Field
Name
Mandatory
(Y/N)
1. 2 Application Number No Application Number(Complete)
2. Candidate
Identification Type
No Candidate identification or pass
type
3. Candidate
Identification Number
No Candidate identification number
provided by Singapore
Government
4. 3 Test Type No Test Type
5. Test Level No Test Level
6. 4 Test Code No Test Code
7. 5 Test Title No Test Title
8. 6 Payment Status No Payment status
9. 7 Payment Type No Payment Type
10. Receipt No No Receipt No(Complete)
3. Click Search button
4. If payment is pending then, from the listing click on the ‘Print Receipt’ ( ) button to Print Cashier receipt.
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 41
Action Button
No Button Description What will happen
1. Search Search button Search application payment details based on search
criteria and displays
application payment list
2. Export to
excel
Export to excel button Export displayed
Application payment list to
Excel
3. Print cashier receipt
Print cashier receipt button Display Cashier receipt for pending payment
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 42
15 FAQ
S/N Description Action by System
1. Employer wants to add candidate details after
application submission.
Not allowed. Create new
application
2. Employer wants to update payment details after
application submission.
Not allowed. Payment details
are mandatory for application
submission.
3. Employer wants to update contact details for
application after application submission.
Not allowed.
Employer can change his
profile information and for next
application updated contact will
be available
4. Employer wants to replace candidate details for
application
Not allow.
Employer can contact to TA for
replacement
5. Employer wants to add new candidate to
application (before application submission).
System should allow adding
new candidate details only if
candidate details like NRIC,
WP and FIN does not exists in
same application as duplicate
entry in same application is not
allowed
6. Employer wants to search application for another
employer /Individual/ATTC.
Not allowed. Employer will be
able to search own company
application details.
7. Employer wants to apply for funding Not allow for online
application. To apply for
funding, employer has to go to
BCA Counter along with
necessary information
8. Employer wants to postpone candidate Not allowed
9. Employer wants to withdraw candidate Not allowed
10. Employer wants add application for previous date
(preferred date less than today date)
Not allowed
11. Employer wants to postpone test date Not allowed. Contact to TA for
changing Test date.
12. Employer wants to cancel application Not allowed. Contact TA for
application cancellation process
13. Employer wants to change test details in the
application
Not allowed.
One-Stop System User Guide for Employer Users
Confidential / Filename: ONE-STOP_UserGuide_EmployerUsers.docx / Version: 1.1 43
14. Employer wants to add candidates after payment Not allowed. Employer can
create another application for
remaining candidates