COACHABILITYSomeone who is committed to their own development, who is hungry for feedback from others and open to any coaching that will improve them, even if it hurts. Will you be 100% coachable in ACN even if it hurts?
NUMBERS GAME
Derek Jeter is one of the best baseball players and is the all-time hits leader among shortstops with a .309 career batting. That means Jeter one of the best players ever, struck out (FAILED) nearly 70% of the time. DerekJeter knows it’s a numbers game. Last year he
earned $18.9 million. Are we willing to go through the numbers in ACN even if we fail 70% of the time?
3 KINDS OF PEOPLE“APPLES”
“RED”
YesLets get started
“GREEN”
Yes with questions
“BROWN”
I will be your
customer
#1 #
2
#3
THE LAUNCH
1st 24 to 48 HoursNo Deviations
The Launch is the most important part of your ACN business. When a new Rep enters your business an enormous responsibility falls on your shoulders. If you’re not willing to launch them properly or if the new Rep isn’t willing to be launched correctly DO NOT bring them into ACN as you are setting them up for failure.
WHAT DO WE DO @ THE LAUNCH?
1. Sign up as new Rep2. Identify your Why!3. ETT goal – 14 days4. Get qualified – QTT5. Write top 15 prospects6. - Schedule 1st PBR - Role play script - Call top 2 prospects &
arrange to present ACN to them within 24 hours.
EXECUTIVE TEAM TRAINER (ETT)
QTT’s24691215
T-CABs$100$500$1,000$1,500$2,500$3,000
*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.
EXECUTIVE TEAM LEADER (ETL)
QTT’s3510152025303540
T-CABs$200$750$1,500$2,500$3,000$4,000$5,000$6,000$7,000
*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.
TEAM COORDINATOR (TC)
T-CAB BONUSES UP TO
$25,000
TC
200PTS
200PTS
200PTS
*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.
Plus$20 Cab$50 Cab
ACN COMPENSATION
RVPUp To
$50K$30 Cab$15 Cab
Up To 1½% Residual Income
Past 7th Level
SVPTC Comp
RVP Comp$30 Cab$15 Cab
Up To 3½% Residual Income
Past 7th Level
RD*Up To
$31K Up To 1% Residual Income
Past 7th Level*Includes TC - TCABS
*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.
CUSTOMER GOALS 24 Hours – QTT* 10 Days – 10 Points 30 Days – 20 Points 60 Days – 40 Points
YOURSELF Friends & Family Those not joining ACN
*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card.
CUSTOMER SOURCES
WHY YOU NEED 20 PREFERRED CUSTOMERS
Levels Other Services
Video Phone
PreferredCustomers
Personal Up to 10% 1 – 10% 1
1 & 2 Up to ¼% ¼% 5
3 Up to ¼% ½% 10
4 Up to ½% 1% 10
5 Up to 3% 5% 20
6 Up to 5% 7% 20
7 Up to 8% 10% 20
$87.40 vs $11,031.40 in residual income if you don’t have 40 points & everyone else in your 1st 7 levels do.
LEVELCOMMISSIONPERCENTAGE
REPSPREFERREDCUSTOMERS
BILLING VOLUME
TOTAL EARNING
You Up To 10% 20
1 Up To 0.25% 2 40 $ 1,520 $ 3.80
2 Up To 0.25% 4 80 $ 3,040 $ 7.60
3 Up To 0.25% 8 160 $ 6,080 $ 15.20
4 Up To 0.50% 16 320 $ 12,160 $ 60.80
5 Up To 3.00% 32 640 $ 24,320 $ 729.60
6 Up To 5.00% 64 1280 $ 48,640 $ 2,432.00
7 Up To 8.00% 128 2560 $ 97,280 $ 7,782.40
Totals 254 5100 $193,800 $11,031.40
Based on a $38 billing Telecom customer. See ACN’s Comp Plan For Full Details.
LEARN THE SERVICESVideophone Local & LD &
Internet (DSL)Satellite TV Wireless &
Aircard
HomeSecurity
Business Assistant
□ 2 pts □ 2 pts
□ 2 pts □ 1-5 pts
□ 2 pts □ 1 pt
DigitalTalk
□ 2-5 pts
Distributor Website
www.myacn.comor
Energy
□ 1 to 2 pts
Additional Product Information:MyACN for Representatives
acninc.comLogin to MyACN for
Reps MyACN for Representatives
Click Products
• Product Flyers• Competitive Comparison Sheets
• Business Support Documents
• Key Reminders about Products
• Representative-Specific FAQs
PLUS: Video Product Training
Products and Services
CUSTOMER SCRIPT“FAVOR – HELP – TRY”
SHARE YOUR WHY
“I just got started with a home services company because (Share your why). I need a few more customers today to reach my 1st promotion. Would you do me a huge FAVOR and HELP me out and TRY one of my services?”The CUSTOMER SURVEY FORM is a great tool to building
reaching your goal of 20 preferred customers.
Customer SurveySprint
X 199
01
X
69
466
X
Verizon
Time Warner99
X
Time Warner99
X
X
X2
5592$5592 Year
WHEN PROSPECT FILLS OUT CUSTOMER FORM: When calling, or getting information on the Home Survey Sheet, your objective is to collect information and learn about their services. Please do not sell our services, do not discuss switching services; do not do anything except have them do you the favor of filling out the survey sheet.
CALL PROSPECT BACK THE NEXT DAY:
“I really want to thank you for giving me the time to do this research. I did find a possible cost savings OR we have the services you have in your budget! Can I come by for 10 minutes and show you what I found? This would be a HUGE FAVOR to me. What can I do for you to make it worth your time?! I will mow your lawn, wash your car, bake cookies???....”
CUSTOMER SURVEY FORM SUCCESS TIP
100 PERSON LISTDon’t Prejudge
Look for people with these qualities:
MOST SUCCESSFUL BEST WORK ETHIC WANTS MORE
PIQUE SCRIPTNATURAL, EXCITED, URGENT!
What to say: “Are you open to making extra money? Great! I’m working with a company being endorsed by Donald Trump that will be featured on the Celebrity Apprentice. You need to see this (location & time). Can I count on you?”
If They Ask Questions: “It has to do with getting paid when people pay for essential services. One of the top people in the company will explain it. You need to see it the same way I did!.”
If They Can’t Make It: “You have to see this right away! How soon can we meet?” (24/48 Hrs)
Success Tip! – These scripts are only suggestions. Use whatever script that work best for you &
your market.
TYPES OF PRESENTATIONS
Success Tip: Private Business Receptions (PBRs) are the most effective because they allow you to present to more people faster. They are the best use of everyone’s time. Utilize the other presentations if you are unable to meet face to face.
FACE TO FACE TELEPHONIC ON-LINE
PBR BEFORE & AFTER
Con
firm
Follo
w U
p
Confirmation Calls – The Expert confirms all guests 24 hours prior to PBR to help lock the prospect into attending.
Follow Up Calls – The very next day the expert & host call the guest together to determine if they are ready to get started or be a customer . Use Customer Survey Form the guest completed @ PBR.
PBR CHECKLIST Guest list to leader 24 hours prior to confirm Leader brings Video Phone to demonstrate DVD cued and ready to play ACN Overviews - Color Customer Survey Forms: Guests complete as they arrive
Rep Agreements Pens & Clipboards Success Magazines & DVDs Upbeat background music before & after Light Refreshments (No Alcohol) Never interrupt the presenter Kids in bed/babysitter and pets outside Print Sign-in sheet www.rvpinternational.com
PBR FORMATHost’s Role Welcome guests Turn phones off or on vibrate Hold all questions until the end Share “Why” you joined ACN Play – “ACN Opportunity” video Edify – Edify – Edify the presenter
Presenter’s Role Mention all ACN Services – Mention Customer Survey Forms
Cover boxes #4 to #10 – ACN Overview After Box #10 – Explain levels 1, 2, 3 & sort room Play: “Commitment to Integrity” video
SUCCESS TIPPresenter hands out Customer
Survey Forms to guests as they
arrive & collects the completed
form before PBR starts. At that time the guest receive a
an ACN 1-10.
AFTER THE PRESENTATION
If they say:
#1 = YES #2 = #3 = Fill out paper or online
ACN rep agreement
Schedule Launch within 24/48 hours
Provide new rep “100 Person List”“Memory Jogger”
DVD & Success Mag.
Answer Questions & arrange Launch
If still not ready invite to Saturday training
Sign them up as customer & ask for
referrals.
Yes with Questions Customer
Provide prospect “100 Person List”“Memory Jogger”
DVD & Success Mag.
Complete “Customer Survey” & arrange to call them the next day
to see what ACN services will help them.
PROMOTING EVENTS
Webinars
Regional
InternationalYour check is directly related
to how many of your team attend the training events.
Local