Download - United States Power Squadrons Fall 2011
I’M NO EINSTEIN! “GPS for www.usps.org “
Tools, Tips, Tricks and Resources for Navigating the National Website
United States Power SquadronsFall 2011
Stf/C Kristi Anderson, PITCom Help Desk
National Information Committee
2“I’M NO EINSTEIN” – GPS For www.usps.org
USPS Needs?
What Do You Think One Of the Most Often Requested Concerns are in USPS?
COMMUNICATION
3“I’M NO EINSTEIN” – GPS For www.usps.org
Lack of Communication Comments
“National Doesn’t Pass Info To Districts”
“Districts Don’t Pass Info To Squadrons”
“Squadrons Don’t Pass The Info To the Members”
“Squadrons And Districts Aren’t Answering Questions or Responding To National”
4
COMMUNICATION
Common Philosophy: You can’t depend on others so you have to be able to do it yourself. NOW EVERYONE CAN!
“I’M NO EINSTEIN” – GPS For www.usps.org
SOME SOLUTIONS (OPPORTUNITIES): • Monthly Email Broadcast• SailAngle• www.usps.org
5“I’M NO EINSTEIN” – GPS For www.usps.org
COMMUNICATION – Opportunity #1
EMAIL NEWS BROADCAST • Easiest Way To Keep Up with What Is New With USPS
and Each Department• Anyone Can Receive It• Monthly • Contains Operational Info, Announcements, Deadline
Reminders, Links to more information• Text Format so Not A Large Sized Email• Can Easily Be Forwarded To Another USPS Member or
Squadron Mailing List
6“I’M NO EINSTEIN” – GPS For www.usps.org
COMMUNICATION – Email Broadcast
TO SIGN UP:• Go to
www.usps.org• Click on Menu
Option “Member Stuff Subscribe to Monthly Broadcast”
7“I’M NO EINSTEIN” – GPS For www.usps.org
COMMUNICATION – Email Broadcast
Enter:• First Name• Last Name• Email Address• Certificate
Number
Choose: ”USPS Monthly News Broadcast”• Click on
“Submit”
8“I’M NO EINSTEIN” – GPS For www.usps.org
COMMUNICATION – Email BroadcastNext:
• You will receive a confirmation web page.
• You will receive an email asking you to confirm that you signed up for this email list
Choose:In email, click on the link and a web page will come up saying your subscription has been confirmed.
That is it! Just watch your Email Box!
9“I’M NO EINSTEIN” – GPS For www.usps.org
COMMUNICATION - Opportunity #2
SailAngle• Communicate in your own words to
those with common interest• Share ideas, resources,
files/presentations• You wanted a community based on
boating, and you got it in High Technology, sharp looking
• Users maintain their own “subscription”
10“I’M NO EINSTEIN” – GPS For www.usps.org
COMMUNICATION - SailAngle
SailAngleWhat do we want you to know about
SailAngle?To access, login to the USPS website.
Once successful, go to www.usps.org home page and click on the SailAngle button. Do not logoff of SailAngle, just shut down with the X in top right corner. Always access via www.usps.org button.
11“I’M NO EINSTEIN” – GPS For www.usps.org
COMMUNICATION - SailAngle
12
Let’s Talk About … Opportunity #3
www.usps.org
akaTHE
WEBSITE
“I’M NO EINSTEIN” – GPS For www.usps.org
13“I’M NO EINSTEIN” – GPS For www.usps.org
COMMUNICATION – The Web
Purpose of the Web Site:• To sell USPS to the Public• To have a main page for connection to
all squadron and district websites so public can find local courses easy
• Doors to a world of information, activities and ideas for all members
14“I’M NO EINSTEIN” – GPS For www.usps.org
COMMUNICATION – The Web
HISTORY OF WWW.USPS.ORG
The Web site was originally for the public. So that is why you don’t see “IT Committee” on the main page.
We try to place member items in a variety of areas.
15“I’M NO EINSTEIN” – GPS For www.usps.org
COMMUNICATION – The Web
GPS FOR THE WEB
The web is basically two areas – • Public (accessible to everyone)• Private (Member Area – requires login)
16“I’M NO EINSTEIN” – GPS For www.usps.org
COMMUNICATION – The Web
GPS FOR THE WEBThe most common feedback about the
web is that “we cannot find anything”!The member site is organized by
departmentOther items have been thrown in trying to
help those who don’t know what departments items may belong (aka the Public)
17“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – Find?
At the top of almost every page is a navigation bar with “Site Index” and “How Do I…” - Click to access
18“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – Site IndexAn alphabetical
listing of common items that people search for
Links for each Department listed at top
19“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE - How Do I...
An alphabetical listing of common questions asked
Takes you directly to the page
Great to use when you don’t know what dept owns it
20“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE - SearchUse the Search
box to search for “keywords” on the entire web site
Takes you directly to the page
Great to use when you don’t know what dept. owns it
21“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – Challenge 1
Where would I go to find:
-The new Member Benefits being offered?
22“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – Challenge 2
Where would I go to find:
-Information about a National Meeting?
-What department does it belong to?
23“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – Options
There are many ways for you to find what you seek on www.usps.org. These are just the main tools to make your life easier.
Some links are directly on the main web page as they may have some exciting news being announced (i.e., National Meetings, New Member Benefits coming out, PRO-Log)
24“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – Who Owns?
The main pages of the web site that are available to the public are maintained by the National Secretary Department.
Each Committee has their own webmaster and maintain their own sites.
The Committee must use the same page template (look and feel) as the public pages but can have their own layout inside the committee pages
25“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – HELP!
You are on the Membership Web Page and you notice that the link for squadron statistics does not work. Who do you contact?
On the bottom of almost every webpage, is a link to send an email to the Web Page owner. In this case, the NMC Webmaster would be notified.
26“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – HELP!
USPS Help DeskIf you have a problem with the main pages,
the webmaster link sends your message to [email protected] aka Help Desk.
For any ITCom web page issues, you can send an email to [email protected].
If you have issues, you can send your issue to [email protected] and we will forward or instruct as needed.
27“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE–Challenge #3
Which of the following items can you do on the website?
• Register A New Member• Change A Member’s Position• Update Your Own Contact Information• Enter Info About Your Next Course• Find a Member? Find a Squadron?
28“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE–Challenge #4
What items can you NOT do on the website?
Can you think of any?
1-Enter or Submit the Squadron dissolution forms
2-Change a non-modifiable members record field
29“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE
How many of you like to have the ability on the website to be able to change your own contact information (email address, mailing address, phone number, etc)?
How many of you think the website needs to be better organized and provide an easier, user friendly approach to find things?
30“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE
In order for USPS to offer your personal info online in addition to other reports, etc that contain your information and to keep your information away from the advertisers, spam/junk email folks and identity theft, we must make the site more secure.
PINS are here and they are not going away! BUT, logging in with a zip code is.
31“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE - PINS
How many of you know your PIN?Every Member has been given a PIN. You
can find it on your paper renewal notice each year and it is sent with your ID card.
But, if you forget or haven’t seen it yet, you can follow these steps to obtain it or edit your existing security information.
32“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE - PINS
Login With Your Certificate Number and Zip
Go to: http://tiny.cc/GetMyPINFollow the steps
33“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE - PINS
Enter the Information as Needed
Click on Continue
34“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE - PINS
Next click to LogoffYou will change pages and be told you
are now logged off
35“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE - PINS
Next Enter Your Certificate NumberChoose your Security Question, enter
your Answer and your PIN will be emailed to your email address on file.
Need more help?
36“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE - PINS
So, what is different than before this change?
Now, you can enter a Security Question to retrieve your PIN when you are logged in with a Zip Code.
The member has the ability to obtain their own PIN without any human intervention!
37“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE - PINS
Go to How Do I… pageClick on Get My PIN?
Forgot the URL/ LINK?
38“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE - PINS
Member Stuff Menu Get My PIN
Forgot the URL/ LINK?
39“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – Information Center
Go to www.usps.org Site Index Information Center
40“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – Final Word on SECURITY
Email Address Change• VERY IMPORTANT – if you change your email
address, be sure and change it in on USPS.org while the old is still active.
• If you lose your PIN, you can obtain it if you answer your security question. Your PIN will be emailed to the email address on file.
• If you don’t have access to the old email address, you can’t get it.• Will have to have someone with the squadron
Updater Password do it for you.
41“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – Information Center
The Information Center is a place where a logged in member can:
• find other member information, • update their own record, • find out who is on a committee
42“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – Information Center
If you have the squadron “Updater” password, you can:
• Update another members’ information online
• Update the information the public sees about your squadron.
43“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – Information Center
Depending on your Squadron, District or National position, depends on what you can see.
• If you qualify to be in the National Directory, then you can see the contact info for others that qualify to be in the directory.
• No one can see passwords or PINs
44“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – Update Your Info Real Time
Now, each member can update their own information and it will update the national database at that moment (aka REAL-TIME)
45“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE – Update Your Info Real Time
“I’M NO EINSTEIN” – GPS For www.usps.org
A Rule!Real Time Member
Information Updates are not
allowed unless you are logged on with
a PIN. 46
47“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE - Challenge #5
How many of you were in this seminar before?
How many of you kept your commitment?
48“I’M NO EINSTEIN” – GPS For www.usps.org
GPS FOR THE WEBSITE - Challenge #5
I Promise to Go home and show at least 2 other members:
• How to sign up on the Email News Broadcast
• Sign In to SailAngle and ask questions and answer others
• How to locate information on the website• How to update their own profile using the
Real-Time information
Everyone Please Raise Your Right Hand
[Hands Down]
49“I’M NO EINSTEIN” – GPS For www.usps.org
I’m No EINSTEIN! GPS FOR USPS.ORG
Just Like You, Those Who Design These Forms of Communication Are Not Einstein’s
All are a WORK IN PROGRESSRevisions are being made daily and
definitely since this Presentation was made!
50“I’M NO EINSTEIN” – GPS For www.usps.org
I’m No EINSTEIN! GPS FOR USPS.ORGDid anyone notice some
new items on the National Website? Know what they mean?
• Facebook• You Tube• Twitter• Linked In
51“I’M NO EINSTEIN” – GPS For www.usps.org
Help Desk Support
Can’t Find Something On www.usps.org?
Contact: [email protected] Help Desk VolunteersP/R/C Phil Arcuni, SNStf/C Kristi Anderson, PBe nice, they are volunteers too and are only trying to help
you!
52“I’M NO EINSTEIN” – GPS For www.usps.org
COMMUNICATION
The Members Have Spoken – They Want More COMMUNICATIONNational is providing it,
and they need us all to join them.
Won’t you Come Aboard and Join Us? Together, Let’s Make USPS The
Best!