November 6, 2018 Leadership Development in the Digital Age Slide 1
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November 6, 2018 Leadership Development in the Digital Age Slide 2
WELCOME
2018 Theme: Organizational Agility in the Digital Age
2018 PROGRAM #5
Leadership Developmentin the Digital Age
November 6, 2018 NetApp, Sunnyvale, CA
Guest Presenters: Shreya Sarkar-BarneyAndrew Wilhelms
November 6, 2018 Leadership Development in the Digital Age Slide 3
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OUR HOST – THANK YOU!
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November 6, 2018 Leadership Development in the Digital Age Slide 5
TODAY Participation is encouraged
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Registration and attendance at, or participation in, HRSF meetings and other activities constitutes an agreement by the registrant to the use and distribution of the registrant’s or attendee’s image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities by HRSF and other third parties, including but not limited to the venue and the speaker.
November 6, 2018 Leadership Development in the Digital Age Slide 6
DIGITAL TRANSFORMATION AT HRSF We are using SurveyMonkey software, to better collect and analyze your
responses to our program evaluation questions.
First, check that you can access the site, before the formal meeting begins at 8:30 or during the break at about 10:00. Use one of these:
– Go to https://bit.ly/2EWi23Z– Go to surveymonkey.com and enter 2MJPD8F– Scan the QR code on the tent card at your table– Use the link that was emailed to you
You can fill in your responses at any time, and stop or go back, but once submitted, you cannot access it again.
November 6, 2018 Leadership Development in the Digital Age Slide 7
AGENDA
8:00 Registration, Breakfast, Networking8:30 Welcome and Overview of HRSF – Paula Schmidlin8:35 Presentation of Survey Results – Shreya Sarkar-Barney9:00 Speaker Presentation – Andrew Wilhelms
10:00 Refreshment Break and Networking10:25 Innovation Tournament11:00 Wrap-Up, Program Evaluation and Networking11:30 Conclusion
November 6, 2018 Leadership Development in the Digital Age Slide 8
TODAY’S SPEAKERS
Shreya Sarkar-BarneyCEO and Founder
www.humancapitalgrowth.com
Andrew WilhelmsSr. Director, Talent Management
www.twilio.com
November 6, 2018 Leadership Development in the Digital Age Slide 9
AGENDA
8:00 Registration, Breakfast, Networking8:30 Welcome and Overview of HRSF – Paula Schmidlin8:35 Presentation of Survey Results – Shreya Sarkar-Barney9:00 Speaker Presentation – Andrew Wilhelms
10:00 Refreshment Break and Networking10:25 Innovation Tournament11:00 Wrap-Up, Program Evaluation and Networking11:30 Conclusion
Digital LeadershipGrowing Leaders for the Digital Age
Shreya Sarkar-Barney, Ph.D.CEO and Founder, Human Capital Growth
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We help organizations achieve better outcomes through talent using science, analytics, and empathy.
Drive business impact through timely talent actions
Deliver measurable and sustained improvements in leadership
Leadership Excellence
Talent Management Excellence
How is leading in the digital age different than leading in general?
Research Question
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Research Archival leadership assessment Interviews with digital leaders Industry reports Scientific research
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AmazonCiscoCognizant TechnologiesEaton
General MillsHondaHPHoneywell
Sun MicrosystemsTeslaTata SonsYahoo
Insights for Talent Management
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Develop
Support
HireJob requirements
CompetenciesTraits
Culture
The Challenge
70% of leaders lack the skills to transform their organization to be digitally enabled.
Digitally mature companies are
26% more profitable than their industry competitors.
15Source: http://ide.mit.edu/news-blog/blog/digitally-mature-firms-are-26-more-profitable-their-peers
The Most Valuable Companies are Digital
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Singles Day 11.11
$25.3billion
$5 billion
2017
One-day only ecommerce sale US Black
Friday sales
2017
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REIMAGINGING eRETAIL
Retail-tainment
Uni-marketing
First delivery made in 12-18 min. of purchase
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The Job of a Digital Leader
Digital Leaders Create Value in New Ways
Not just about doing the same thing faster, better, cheaper
Taking a traditional business and doing it differently
Successful digital leaders disrupt the marketplace
Value created in one place taken away from an other
Amazon | BorderApple | MotorolaNetflix | BlockbusterWhatsApp | Telecom Uber | Taxis Airbnb | Hotels Paypal | Banks
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Digital Age: Changing Demands on LeadersTraditional JobsJob Demands
Execution excellence Global mindset Process improvement Quality assurance Service excellence
Digital Era JobsJob Demands
Build ecosystems Innovate Architect User experience Customer centric
Leadership Requirements Plan and manage Hold others accountable Delegate Fill open positions; train and engage employees Ensure compliance
Leadership Requirements Agility/adaptability Conflict management Talent management Entrepreneurial Customer centricity Create a culture of innovation
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Unique Traits and Abilities Associated with Digital Leadership
Important Leader Traits and Behaviors
High energy–level Tolerance for stress Emotional maturity Integrity Conscientiousness Self-confidence Extraversion Agreeableness
Intelligence Metacognition Motivation Skills: Technical,
conceptual, interpersonal
Values Interests
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General Leadership
Curious
Courageous
Creative
Empathy
Resilient
Risk taker
Ability to gain the
trust of others
Digital Leadership
Traits and Attributes of Effective Leaders
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Digital Leadership Competencies
Evidence-based Leadership Competencies
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OPERATIONS
Plan and track progress Manage performance Ensure execution excellence
PEOPLE
Influence and persuade Motivate and engage Lead and develop teams
CHANGE
Exercise business acumen Lead innovation Lead change
STRATEGY
Envision and lead strategically Exercise financial acumen Lead with customer insight
Competencies for the Digital Era
Digital Leadership: Strategic focus Make good bets on innovation Risk taking Lean on exponential technologies and
tools to create the future Customer centricity
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STRATEGY
Envision and lead strategically Exercise financial acumen Lead with Customer insight
“Nokia dominated the mobile-phone industry in 2007 but failed to foresee the transition to touch screen smartphones”
Competencies for the Digital EraDigital Leadership: Operational focus
Navigate organizational structures to
achieve speed and agility
Experimentation, fail fast – fail early
Lean operations, doing more with less
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OPERATIONS
Plan and track progress Manage Performance Ensure execution excellence
“Multiple stage-gates processes delayed product launch, lack of funding prevented building out functionality to make the product competitive.”
Competencies for the Digital EraDigital Leadership: Change focus
Mandate to innovate
Lead change while still successful
Look beyond functional boundaries for new
ideas
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CHANGE
Exercise business acumen Lead innovation Lead change
“Change in regulations will likely threaten our highly profitable business 3 to 5 years from now. Difficult to convince the organization to change when things are going great.”
Competencies for the Digital Era
Digital Leadership: People focus Influence and create alignment to
move in a new direction Hands on leader Manage conflict Get the right skills onboard
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PEOPLE
Influencing and persuading Motivating and engaging Leading and developing teams
“Creative talent don’t want to work 9-5 jobs. Nor do they do well in structured work places. The design team must be run differently.”
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Organizational Culture to Support Digital Leaders
“Make it safe to take risks”
TRUST COMPONENTSLeader wants the best for othersLeader operates with a high level of integrityLeader has the technical and interpersonal skills needed to do the work
18%Trust and Risk Taking
Across 132 scientific studies
Trust in leader positively linked to risk taking
Source: Colquitt, J. A., Scott, B. A., & LePine, J. A. (2007). Trust, Trustworthiness, and Trust Propensity: A Meta-Analytic Test of Their Unique Relationships With Risk Taking and Job Performance. Journal of Applied Psychology, 92(4), 909-927.
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SummaryDigital leaders reimagine the business model in ways that disrupts
the marketplace are curious, resilient, and trustworthy take risks and learn how to make good bets influence change even when the existing business
model is very successful
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Thank you!Shreya Sarkar-Barney, [email protected]
November 6, 2018 Leadership Development in the Digital Age Slide 33
AGENDA
8:00 Registration, Breakfast, Networking8:30 Welcome and Overview of HRSF – Paula Schmidlin8:35 Presentation of Survey Results – Shreya Sarkar-Barney9:00 Speaker Presentation – Andrew Wilhelms
10:00 Refreshment Break and Networking10:25 Innovation Tournament11:00 Wrap-Up, Program Evaluation and Networking11:30 Conclusion
November 6, 2018 Leadership Development in the Digital Age Slide 34
AGENDA
8:00 Registration, Breakfast, Networking8:30 Welcome and Overview of HRSF – Paula Schmidlin8:35 Presentation of Survey Results – Shreya Sarkar-Barney9:00 Speaker Presentation – Andrew Wilhelms
10:00 Refreshment Break and Networking10:25 Innovation Tournament11:00 Wrap-Up, Program Evaluation and Networking11:30 Conclusion
November 6, 2018 Leadership Development in the Digital Age Slide 35
REFRESHMENT & NETWORKING BREAK
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Please log in to the evaluation at https://bit.ly/2EWi23Zor use the QR code on the tent card on your table.
November 6, 2018 Leadership Development in the Digital Age Slide 36
ANNUAL SPONSORS - THANK YOU!
PLATINUM
GOLD
BRONZE
November 6, 2018 Leadership Development in the Digital Age Slide 37
CONSTITUENT STATEMENTSANNUAL SPONSOR MEMBER
Diana AndersonBusiness Development Executive
www.right.com
Heidi BrumbachEVP, Global Human Resources
www.confirmit.com
November 6, 2018 Leadership Development in the Digital Age Slide 38
2018 PROGRAMSORGANIZATIONAL AGILITY IN THE DIGITAL AGE
Designing the Organization – January 23
Careers and Real-Time Learning – March 27
Ongoing Employee Feedback and Performance – May 15
Digital Transformation at Work – September 6
Leadership Development in the Digital Age – November 6
November 6, 2018 Leadership Development in the Digital Age Slide 39
NEXT PROGRAM
HR STRATEGY FORUM – 2019 PROGRAM #1
Host: To be determined, Downtown SF
Courageous HR:What is it? Why does it matter?
Speaker: To be announced
November 6, 2018 Leadership Development in the Digital Age Slide 40
DIGITAL TRANSFORMATION AT HRSF We are using SurveyMonkey software, to better collect and analyze your
responses to our program evaluation questions.
First, check that you can access the site, before the formal meeting begins at 8:30 or during the break at about 10:00. Use one of these:
– Go to https://bit.ly/2EWi23Z– Go to surveymonkey.com and enter 2MJPD8F– Scan the QR code on the tent card at your table– Use the link that was emailed to you
You can fill in your responses at any time, and stop or go back, but once submitted, you cannot access it again.
November 6, 2018 Leadership Development in the Digital Age Slide 41
AGENDA
8:00 Registration, Breakfast, Networking8:30 Welcome and Overview of HRSF – Paula Schmidlin8:35 Presentation of Survey Results – Shreya Sarkar-Barney9:00 Speaker Presentation – Andrew Wilhelms
10:00 Refreshment Break and Networking10:25 Innovation Tournament11:00 Wrap-Up, Program Evaluation and Networking11:30 Conclusion
November 6, 2018 Leadership Development in the Digital Age Slide 42
AGENDA
8:00 Registration, Breakfast, Networking8:30 Welcome and Overview of HRSF – Paula Schmidlin8:35 Presentation of Survey Results – Shreya Sarkar-Barney9:00 Speaker Presentation – Andrew Wilhelms
10:00 Refreshment Break and Networking10:25 Innovation Tournament11:00 Wrap-Up, Program Evaluation and Networking11:30 Conclusion
November 6, 2018 Leadership Development in the Digital Age Slide 43
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THANKS TO ALL
November 6, 2018 Leadership Development in the Digital Age Slide 44
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