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Queen Anne’s County Training
Training Officers and the CentreLearn Learning Management System
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CentreLearn Solutions, LLC
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Have you:
Created a Task
Used Team learning
Run reports or created a Saved Report
Use of CentreLearn
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User (EMTs and Paramedics)
Team Leader
Learning Manager
Admin
Levels of Authority
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Basic management of their users:Reset passwordsView transcripts and earned certificatesCreate, run, and save reportsAssign tasks (if enabled)Team learningUse communication tools
Team Leader Functions
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Team leaders cannot add or remove users from groups
Create content, custom courses
Can’t manage Compliance
Team Leader Limitations
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Admin Overview
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Find a User
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Inactive Users
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Search By:
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User CE Certificates
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User Transcript
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Send User Email
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Your Email is the Reply To Address
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Success Tip
Enter an email address that works, receives
email, and you regularly check
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My Teams
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Users in a Team (Group)
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Group: Create Announcement
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Group: Posted Announcements
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Group: Properties
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Group: Send Email
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Group: Email or Announcement
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Create and assign a task for a user to complete a specific course before a
specific date.
Success Tip: Tasking
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Task: Create
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TitleInstructionsStart DateDue DateExpiration DatePriorityLearning RequirementEmail NotificationEmail Reminder
Trask: Create
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Task: Assignments
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Task: Email Notification
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Groups (squads, crews, companies, shifts,
houses, stations) watch a course together from a
single account login.
Success Tip: Team Learning
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Team Learning: Select Curriculum
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Team Learning: Date and Content
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Team Learning: Select Users
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Team Learning: Mark Complete
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Team Learning: Completion
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Users finish course individually:Other curriculum itemsEvaluation (quiz)Survey Certificate
Team Learning: Finish Course
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Reports
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Certificate Transcript Summary Reports on earned certificates only Quickest way to see what WAS completed
Popular Reports
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Report on Item Completion Show Elapsed Time, Date, Score
Report on Evaluation Completion Show Elapsed Time, Date, Score, Attempts
Popular Reports
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Reports that you run frequently can be saved and even scheduled for delivery to your inbox!
Success Tip: Save Reports
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Save a Report
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A few more helpful hints
Success Tips
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Go Full Screen
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Go Full Screen
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Does it go to 11?
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F11 = Full Screen
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Success Tip
Only login from one tab, browser, or device
at a time
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Really, Don’t Do This!
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Back Arrow, Also Bad
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Tool Tips
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Support and Assistance
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Ask Us Anything
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Contact Us
Email or Call Visit and Connect
877-435-9309
CentreLearn.com/ContactUs
Blog.CentreLearn.com
Facebook.com/CentreLearn
Twitter.com/CentreLearn
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Learning Manager Training
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Basic management of their users:Reset passwordsView transcripts and earned certificatesCreate, run, and save reportsAssign tasksTeam learningUse communication tools
Learning Manager Functions
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Create and Manage Course Registrations
Manage Compliance
Build Content
Learning Manager Functions
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Cannot Create Groups
Learning Managers cannot add or remove users from groups unless they manage both the user and the group already
Learning Manager Limitations
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Use Compliance Guard to monitor where your providers are in their recertification process
Success Tip: Compliance Tracking
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Positions
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Permissions Matter
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Viewing a User’s Status
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Managing One User
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Select a Certification
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Manual Actions
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Update Certification Properties
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Use the Build Content area to create Courses out of your existing materials
Success Tip: Content Builder
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CurriculaItemsLearning objectsEvaluationsSurveys
Course Components
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SCORM PackagesPDFSWeb LinksZipped WebpagesQuicktimePowerPointsWord Documents…. And more
What Types of Items?
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Multiple Question Banks Include images and .mp3s in questions and
answers
Provide correct and incorrect feedbackSecure Evaluations with passwordsCheck competency and create Learning Plans
Evaluations
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Create custom Surveys Response scales can be tailored to meet your
needs
Survey reports include: Average Response Feedback Individual Survey Results
Surveys
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How do I…?Where is…?What does this do…? Where do I…?
I Have a Question
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Support and Assistance
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Support and Assistance
https://www.centrelearn.com/ContactUs/
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Don’t get frustrated, get focusedContact us sooner, rather than laterWhile you are still happy and inquisitive
Success Tip
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Ask Us Anything
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Contact Us
Email or Call Visit and Connect
877-435-9309
CentreLearn.com/ContactUs
Blog.CentreLearn.com
Facebook.com/CentreLearn
Twitter.com/CentreLearn