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Ethics: Train the Trainer
The Big Picture
July 2009
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Keys to Training
Begin with the end in mindUnderstand adult learning principlesEmbody the right trainer characteristicsConnect with the participants
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Trainer Themes
Earn the respect of the audienceThe Golden Rule isn’t enoughBe yourself: improve weaknesses
but build on your strengthsPay attention to preparation,
trainer characteristics and process
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Begin with the End in Mind
What is the purpose of the training?Who wants it done?What do you want the participants to
come away with?What has to happen in the training?
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Understand Adult Learning Principles
Adult learners prefer:Doing: active over passive learningFocusing on real problems and
practical solutionsUsing their experienceHaving some varietyBeing in control
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Meet with the Sponsors
Understand: What is wanted (unwritten agenda)?Who will be there?Participant experienceDesired outcomeWhat are the group’s customs and
traditions?
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Preparation
Set up an agenda and check with the sponsor
Create a checklist
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Plan for Trouble Spots
Breakdown in processEveryone talking at onceNo one talkingStraying off the agendaDominatorsNon-engaged peopleInterruptions
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Small Group Exercise
Think of an upcoming training you will have to lead
Look at the previous slides for preparation and rough out a plan for the training
Explain the plan to your partnerPartner gives feedbackSwitch roles
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Understand Adult Learning Principles
Adult learners prefer:Doing: active over passive learningFocusing on real problems and
practical solutionsUsing their experienceHaving some varietyBeing in control
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Personality Types
Introverts and ExtravertsSensors and IntuitersThinkers and FeelersJudgers and Perceptorshttp://www.myersbriggs.org/
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Learning Styles
VisualAuditoryKinesthetic
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Embody the Right Trainer Characteristics
PreparedCredible/TrustworthyAuthoritativeFlexiblePurposeful InclusiveTactful
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Embody the Right Trainer Characteristics
Observant PatientAnalyticalUpbeatFocused on students
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Embody the Right Trainer Characteristics
Add to original listPlace dots on the two most
important characteristicsPick your signature characteristicPick your area for improvement
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Connect with the Participants
Be clear about what you want to accomplish
Be clear about what you want from themProvide real problems for them to work onLet them use their knowledge and
experienceLet them create ideas and solutionsLet them collaborate
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Running the Session
Clear on processLet group do the workTreat people as equals for ideas
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Use of Tools
Flip chart, PowerPoint, sticky notes and white board
Adults need reinforcement and stimulation to learn
Customer focus (Turcotte’s findings)Practice so that you’re comfortable
with the tools
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Improving your Training
Practice in houseUse colleague as “silent partner” Concentrate on one area of
improvement at a time
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Points of Emphasis
Do’s and don’ts Get audience to participateHaving to wing itObserve, observe , observePlan, plan, planPractice, practice, practice
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Keys to Training
Begin with the end in mindUnderstand adult learning principlesEmbody the right trainer characteristicsConnect with the participants