![Page 1: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/1.jpg)
Limited liability company
«TRADE COMPANY
«RUS-STEKLO»
11.04.2018 1
![Page 2: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/2.jpg)
LLC «TRADE COMPANY «RUS-STEKLO»
11.04.2018 2
Trade Company “Rus-Steklo” realizes glass tare manufacturedby 4 production plants:
• LLC “Sergiev Posad glass factory”,• LLC “Omsk glass factory”,• LLC “Kingisepp glass factory”• LLC “Velikodvorsky glass factory”.
LLC Rus-Steklo and manufacturers form their relationship on acontract basis.
The capacities of manufacturers completely satisfy the demandsof LLC Rus-Steklo.
Exclusive jar and bottles are objects of intellectual property andare manufactured only under orders of LLC Rus-Steklo.
![Page 3: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/3.jpg)
LLC «TRADE COMPANY «RUS-STEKLO»
11.04.2018 3
Company’s share at the Russian market is 22%
Omskglass factory
Sergiev Posadglass factory
Velikodvorskyglass factory
Kingisseppglass factory
![Page 4: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/4.jpg)
GLASS FACTORIES
11.04.2018 4
Provide glassware to the domestic and foreign customerssurpassing their expectations
MISSION:
Sergiev-Posad glass factory –
design capacity 800 mln pcs. of glassware peryear
Kingissepp glass factory – design capacity680 mln. pcs. of glassware per year
Omsk glass factory – design capacity390 mln. pcs. of glassware per year
Velikodvorsky glass factory – design capacity200 mln. pcs. of glassware per year
![Page 5: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/5.jpg)
PRODUCTION RESULTSPRODUCTION RESULTS
11.04.2018 5
GROSS PRODUCTION OUTPUT, (pcs)
2014 2015 2016 2017
SPSZ 277 506 554 275 044 504 276 618 654 272 052 827
VSZ 48 115 117 118 883 145 119 776 981 98 270 933
OSZ 268 244 353 186 480 789 158 573 881 231 323 777
KSZ 315 343 381 200 621 055 180 485 776 214 809 395
TOTAL: 844 698 892 875 621 946 951 774 032 878 902 540
![Page 6: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/6.jpg)
PRODUCTION CHARACTERISTICS
11.04.2018 6
SPSZ KSZ VSZ OSZ
Glass Establishment (Italy) - ZAO "Stekloavtomatika"(Russia)
AMC GLASS (Italy)
Designer of the furnaceequipment Glass Technologies (Italy) Teco Glass (Great Britain) Glass Technologies (Italy) HORN Glass
Industries AG (Germany)
Estimated capacity, ton/day 290 450 220 400Melting area, m2 110 145 80 140
SEPR (France, India)
Start-up year 2014 2012 2014 2010
Linies quantity 5 4 4 5Sections quantity 8 / 6 8 / 10 / 12 6 / 8 8 / 12
Glass-forming machine BDF 5½ , Bottero 6¼ Bottero 6¼ Bottero 5½ BDF 5½
Annealing lehr Antonini (Italy) CAR-MET (Italy)
Control measurement devices
Conveyor lines, palletizer All Glass (Italy) Gemco (Holland),CAR-MET (Italy)
Steklopack (Russia) All Glass (Italy)
Termal shrinking machine MSK (Germany) Emmeti Sipac (USA) Steklopack (Russia) MSK (Germany)
Designer of the dosing andmixing line
StromI (Russia)
KPOK CRRC (China)
Antonini (Italy)
Bush&Spreen (Germany), AGR (USA), IRIS (France), MCAL (France), MULTI (France),M1 (SGCC), FLEXT (Emchart Glass)
Refractory materials
![Page 7: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/7.jpg)
INTEGRATED MANAGEMENT SYSTEM
11.04.2018 7
Based on the requirements of ISO 9001, ISO 22000, BRC standardsTHE POLICY OF READY PRODUCTS SAFETYAND QUALITY
SAFETY AND QUALITY AIMS FOR THE READYPRODUCTS IN 2018
Management leadership
2nd rule of the Quality Management System:
![Page 8: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/8.jpg)
11.04.2018 8
INTEGRATED MANAGEMENT SYSTEM
DYNAMICS OF DEVELOPMENT OF THE IMS
89 90
86
92
87
95100
9497
92,992,6
83,4
70,0
75,0
80,0
85,0
90,0
95,0
100,02014201520162017
Suitability Diligence Effectiveness
![Page 9: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/9.jpg)
11.04.2018 9
INTEGRATED MANAGEMENT SYSTEM
The level of achievementof the quality objectives, %
Customer satisfaction ,index , %
91,6
97,196,9
60
8192
89,1 88,6
0
20
40
60
80
100
120
2008 2010 2012 2013 2014 2015 2016 2017
94,694,3
94,1
92,7
93,5
92,792,2
93
93,8
94,6
2012 2013 2014 2015 2016 2017
![Page 10: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/10.jpg)
PRODUCTS SAFETY
11.04.2018 10
Safety and quality managementsystem recertificationfor correspondence to therequirements ofthe Global Standard for Packaging andpackaging Materials BRC (v.5)
SPSZ : march 2017
Certificate of conformityPKG40117 of 23.03.2017
Grade achieved A
KSZ: february 2018
Certificate of conformityRU 18/818418679 of 22.03.2018
Grade achieved A
Site BRC:http://www.brcdirectory.com/
![Page 11: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/11.jpg)
INTEGRATED MANAGEMENT SYSTEM
11.04.2018 11
Integrated safety and quality management system (ISM), meeting theinternational standard BRC requirements, functions at all 4 plants from 2012.
Conformance of ISM at the plants to the BRC requirements is evidenced by periodicthird party audits (external audits).
Positive results of external audits were obtained by the following companies:
- 2014 : NestleKuban - KSZROUST - SPSZ, KSZ, OSZ, VSZ
mskVinProm - VSZ;Aqualife - SPSZ.
- 2015 : Jacobs-Rus - KSZROUST - OSZAqualife, mskVinProm, NestleKuban - SPSZ
- 2016 : SAIGLOBAL - KSZ (certificate BRC, category )Jacobs-Rus - KSZPepsico - SPSZ,KSZAqualife - SPSZ, VSZ
- 2017 : SAIGLOBAL - SPSZ (certificate BRC, category A)- 2018 : SGC - KSZ (certificate BRC, category A)
N o t e:BRC – International standard for packing and packing materials.The standard was first accepted in 2001, published by British Retail Consortium (BRC)for consumer protection
![Page 12: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/12.jpg)
PRODUCTS
11.04.2018 12
The glass factory produce more than 300 types of flint glassware for:
baby food products,distilled beverages, cognacs and liqueurs, vines and drinks,beer, fizzy drinks, mineral water,low-alcohol beverages and soft drinks,preserved fruit and vegetable products,coffee and coffee products,milk and milk products,fish products.
Glassware made at the glass factories isnotable for the high European quality,it is ecologically clean,it has a high water and chemical resistance,it is durable and light, its geometry is ideal,And it differs for the exclusive design.
![Page 13: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/13.jpg)
11.04.2018 13
Constant improvement
6th rule of the Quality Management System:
PRODUCTION DEVELOPMENT
2014 – SPSZ2016 – OSZThe COLOURED container’s glass is madefor the food and perfumery-cosmetic productionaccording to GOST 52022
Glass COLOURING is made by adding glass frittto the feeder chanel (on one machine-line)
Mass concentration of glass fritt(Co, Mn) is from 0,05 to 3 %
![Page 14: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/14.jpg)
11.04.2018 14
2016 –Introductionof medical products production
Glass bottles for blood, transfusion and infusionpreparations, capacity 250 and 450 cm3
PRODUCTION DEVELOPMENT
![Page 15: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/15.jpg)
OUR CUSTOMERS
11.04.2018 15
Baby food:«Progress», «Sadyi Pridonya»
Coffee:«Mondelez», «Nestle»,«Megapolis»(Sara Lee), «Center Snub»
Vodka:«ROUST» (CEDC),CJSC Yerevan Brendy Company (Pernod Ricard),«Rospischesnab»«OmskVinProm», «Russkiy Sever»
Juices,Preserved food:«Multon» (Coca-Cola),«Selizharovsky canning factory »«Baltimor»
![Page 16: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/16.jpg)
CONFORMITY OF GOODS
11.04.2018 16
UNITARY STANDARDfor the output products
DECLARATIONof the products conformity to the
requirementsof the Technical regulations
«Packaging safety»
PRODUCTS SAMPLES’ TESTSin the accredited laboratories (of the Customs Union)
![Page 17: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/17.jpg)
SAFETY MANAGEMENT
11.04.2018 17
BIOLOGICALCHEMICALPHYSICAL
HAZARDRISKS'DETECTIONAND ANALYSIS
HACCP PLANCRITICAL CONTROL POINTMONITORING
MAIN WORK DIRECTIONS :• implemetation of HACCP
• documenting and increasing of Quality systemeffectiveness
• production environment, personnel, products,processes and ecological aspects control
• production standards, products and personnel control
Current control and constant quality,hygiene and product safety improvement
![Page 18: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/18.jpg)
PRODUCTION AREA
11.04.2018 18
Batch house Furnace Hot end Cold end Warehouse
Process approach
4th rule of the QMS:
System approach to management
5th rule of the Quality Management System:
1. Batch preparation2. Batch and cullet supply into the
furnace3. Glass melting4. Glass mass preparation for forming5. Glassware molding
6. Hot end coating application7. Annealing8. Cold end protective coating
application9. Glassware quality inspection10. Packaging11. Glassware delivery to the customer
![Page 19: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/19.jpg)
BATCH HOUSE
11.04.2018 19
Mutually beneficial cooperation with thesuppliers
8th rule of the Quality Management System:
![Page 20: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/20.jpg)
GLASS-MELTING FURNACE
11.04.2018 20
GLASS-MELTING FURNACE EQUIPMENT
![Page 21: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/21.jpg)
CENTRAL FACTORY LABORATORY
11.04.2018 21
• Raw materials incoming inspection
• Chemical composition analysis ofglass, raw and auxiliary materials
• Products water and acid resistancetests
X-ray fluorescence wave-dispersive spectrometerS4 PIONEER
• Chemical composition analysis• Elements’ analysis• Tested concentrations range is from ppm to %
![Page 22: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/22.jpg)
GLASS-FORMING MACHINES
11.04.2018 22
6 sections8 sections
10 sections12 sections
DOUBLE GOB glass-forming machines BDF,Bottero
![Page 23: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/23.jpg)
QUALITY CONTROL AT THE HOT END
11.04.2018 23
Glass machine operator
Controlled parameter Method Cycle
1.Visual defects Visual inspection
EVERY HOUR –1 sample
from each form2. Geometricaldimensions
Gauge – CORKGauge - CLAMP
Vernier height gauge
3. Weight, g Automatic scales
Products thermogramanalysis after formingprocess
![Page 24: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/24.jpg)
ANNEALING QUALITY CONTROL
11.04.2018 24
Polariscope-polarimeter -250
ANTONINI ANNEALING LEHR
Residual strength levelcontrol
![Page 25: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/25.jpg)
PROTECTIVE –FORTIFYING COATINGS
11.04.2018 25
AGR equipmentHot-end coatingcontrol
Cold-end coating
![Page 26: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/26.jpg)
COLD END
11.04.2018 26
![Page 27: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/27.jpg)
CONSTANT VISUAL INSPECTION
11.04.2018 27
The samples of glassware faults detected at the viewingscreen inspection:
CCP-1
Register « onitoring CCP-1»every 30 min
![Page 28: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/28.jpg)
TECHNICAL QUALITY INSPECTION
11.04.2018 28
LINE INSPECTION PLAN
Controlled parameter Method Cycle
1.Visual defects Visual inspection EVERY 2 hours
2. Geometrical dimensions
Gauge - CORKGauge - CLAMP
EVERY 2 hours
Height gauge,Thicknes gauge,probes,line gauge
ONCE PER SHIFT
THE LIST OF CONTROLLEDPARAMETERS
![Page 29: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/29.jpg)
WORKING AREA OF QUALITY INSPECTION CONTROLLER
11.04.2018 29
Inspection tools:
FAULTS SAMPLES FOR THE INSPECTIONEQUIPMENT ADJUSTMENT
![Page 30: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/30.jpg)
PHYSICAL LABORATORY OF QUALITY INSPECTION
11.04.2018 30
PHYSICAL PARAMETERS CHECK
![Page 31: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/31.jpg)
DATA STATISTIC ANALYSIS
11.04.2018 31
1,51,8
1,51,2
3,8
2,5
4,8
4,2
0
1
2
3
4
5
6
7
,
Take decisionsbased on facts
7TH rule of QMS:
GLASSWARE FAULTS CLASSIFIERPARETO DIAGRAM, GRAPHS
![Page 32: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/32.jpg)
AUTOMATED QUALITY INSPECTION
11.04.2018 32
MCAL INSPECTION (FRANCE)
- critical faults: glass birdcage, glass stick- visual body faults: foreign inclusions, bubbles, tears- geometrical dimensions: diameter, height, perpendicularity- quality of annealing
Main test parameters:
![Page 33: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/33.jpg)
AUTOMATED QUALITY INSPECTION
11.04.2018 33
MULTI INSPECTION (GERMANY)
- critical faults: glass birdcage, glass stickvisual bottom faults: tears, foreign inclusions, bubbles…
- visual finish faults (from 40 mm);- mould code reader (alfa-code, dot-code, LMNC)
Main test parameters:
![Page 34: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/34.jpg)
AUTOMATED QUALITY INSPECTION
11.04.2018 34
SGCC inspection M1
- finish inner diameter- wall thickness- top of the finish planeness- checks
Main test parameters:
![Page 35: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/35.jpg)
AUTOMATED QUALITY INSPECTION
11.04.2018 35
EMHART GLASS inspection
Main test parameters:
- visual body faults: foreign inclusions,bubbles, tears- geometrical dimensions: diameter,height, perpendicularity- quality of annealing
![Page 36: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/36.jpg)
PRODUCTS SAFETY
11.04.2018 36
SPECIAL CONTROL:Baby food and coffee
POLLUTION AND INGESTION CONTROL
![Page 37: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/37.jpg)
OBLIGATORY RUN-UP (GMP, PRP)
11.04.2018 37
EXTERNAL VIEW REQUIREMENTS :
PROHIBITED: ALLOWED:
SANITATION LOG:
![Page 38: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/38.jpg)
PALLETIZING
11.04.2018 38
CCP-2
Registeronitoring CCP-2» -
every 3 hours
![Page 39: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/39.jpg)
THERMAL SHRINKING MACHINE
11.04.2018 39
![Page 40: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/40.jpg)
AUXILIARY MATERIALS
11.04.2018 40
![Page 41: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/41.jpg)
FINISHED PRODUCT STORAGE
11.04.2018 41
Condition 2: covered unheated warehouseCondition 5: shelterCOndition 9: open platform
![Page 42: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/42.jpg)
DISPATCH
11.04.2018 42
QUALITY PASSPORT
CONSUMER'S LABEL
CCP-4 DISPATCH REQUIREMENTS
![Page 43: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/43.jpg)
CUSTOMER’S SATISFACTION
11.04.2018 43
• Returns level• Proportion of the products accepted with comments• Defects level in the defects’ groups
MEASURED VALUES:
• Problems analysis• Complaints reasons’ analysis• Corrective actions
ADMINISTRATION:
HOW OFTEN THE DATA IS TO BE PROVIDED - ONCE A MONTH
![Page 44: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/44.jpg)
PRODUCTS RETURN LEVEL IN 2016-2017
11.04.2018 44
0,06 0,10
0,80
0,03
0,31
0,01 00,0
0,5
1,0
20162017
Glass factories supplyingthe products of LLC «TC «RUS-STEKLO»
![Page 45: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/45.jpg)
RETURNS LEVEL DIAGRAM
11.04.2018 45
Information from:LLC "SERGIEV-POSAD GLASS FACTORY" during 2016 - 2017
![Page 46: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/46.jpg)
0,270
0,700,53
0,48
0,25
0,280,280,280,27
00
0,55
0
0,5
1
1,5
2
"0" 1 2 3 4 5 6 7 8 9 10 11 12
CONSUMERS’ CLAIMS
11.04.2018 46
Information from: LLC «Sergiev-Posad Glass factory»
THE BATCHES PARTLY RECEIVED WITHCLAIMS
LEVEL DIAGRAM
![Page 47: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/47.jpg)
FAULTS LEVEL IN THE FAULTS' GROUPS
11.04.2018 47
Information from:LLC "SERGIEV-POSAD GLASS FACTORY" during 2017
FAILTS LEVEL (ppm)
A2 - criticcal 3 – criticcal - dangerous
![Page 48: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/48.jpg)
COMPLAINTS REASONS’ ANALYSIS
11.04.2018 48
Customer orientation1st rule of QMS:
Personnelinvolvement
3rd rule of QMS:
Constant improvement
6th rule of QMS:
CLAIM CONTROL CARD
![Page 49: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/49.jpg)
RETURNS ANALYSISRETURNS ANALYSIS
11.04.2018 49
Information from:LLC "SERGIEV-POSAD GLASS FACTORY" during 2017
4
1 1 1
21 1 1 1
100
46
54
6269
7785
93
0
1
2
3
4
5
0
20
40
60
80
100
120%
![Page 50: «TRADE COMPANY «RUS-STEKLO» .pdfLLC Rus-Steklo and manufacturers form their relationship on a contract basis. The capacities of manufacturers completely satisfy the demands of LLC](https://reader033.vdocuments.us/reader033/viewer/2022060511/5f283dcb8bfbf970c26ebf21/html5/thumbnails/50.jpg)
11.04.2018 50
ThankThank youyouforfor youryour attentionattention!!