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Square Holes Pty Ltd
8-10 Regent Street Nth, Adelaide 5000
www.squareholes.com
Job No.: 190104
Proposal No.: 19007
Tonsley Line ReviewDPTI
Data Collected:
11 – 25 February 2019
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2
Table of Contents
Background 3
The Mission & Objectives 4
Methodology & Sample Overview 5
Executive summary 6
Dashboard 7
Profile of commuters 8
Usage of Tonsley line 11
Accessibility of train stations 18
Satisfaction ratings/suggestions for improvements 24
Survey data summary 33
Appendices 63
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3
Background
The Flinders Link Project involves a 650m extension of
the Tonsley rail line linking the Flinders Medical Centre
and Flinders University to the rail network, including 520
metres of elevated single track over Sturt Road, Laffer’s
Triangle and Main South Road.
The existing Tonsley station must be removed and a new
Flinders Station will be constructed as part of the project.
There will also be an integrated shared pedestrian/cycle
path adjacent the new rail line. DPTI recognises the
proposed closure of Tonsley Station will alter access to rail
services for a number of Tonsley Line commuters.
As part of the Tonsley Line Review, Square Holes was
commissioned by DPTI, to investigate ways in which the
public transport services and facilities can be enhanced
for Tonsley line train commuters.
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4
The Mission & Objectives
Sub-objectives
1. Understand the accessibility and usage of Tonsley line
2. Assess the public service needs of commuters who live in the vicinity
3. Identify primary concerns and expectations with regards to Tonsley line
4. Identify areas of improvements to enhance the commuter experience
“Exploring the needs and preferences for public transport and connectivity along the Tonsley Line”
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5
Methodology & ApproachThe research methodology included an online survey distributed by
DPTI via website, promotion of flyers with link at stations and use of
existing contact lists.
The overall response rate for the survey was 975 – a statistically valid
response to conduct meaningful and robust analysis at an overall
level with a 95% confidence interval.
Results were analysed and reported at an aggregate level, with
segmentations to compare preferences of key audiences within the
overall sample.
The research measured the needs and preferences of the public
transport and connectivity along Tonsley line.
This project was carried out in compliance with ISO 20252.
Survey Sample: User of Tonsley line
Sample achieved 975
Sample source Mixed methodology
Distribution of survey DPTI
Questionnaire length 8 - 10 min
Margin of error +/- 5%
Collection Dates 11 – 25 February 2019
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Executive Summary
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7
Dashboard
OverallLive in Tonsley
Live in Clovelly Park
Live in Mitchell Park
Live in other suburbs
Frequency of use (Tonsley line)
34% daily
26% a few times a week
43% daily
26% a few times a week
43% daily
28% a few times a week
32% daily
29% a few times a week
31% daily
24% a few times a week
Most commonly used stations
Tonsley (33%)
Mitchell (22%)
Clovelly Park (18%)
Tonsley (83%)
Clovelly Park (6%)
Mitchell Park (3%)
Mitchell Park (74%)
Clovelly Park (16%)
Tonsley (6%)
Clovelly Park (35%)
Mitchell Park (33%)
Tonsley (28%)
Tonsley (35%)
Clovelly Park (11%)
Adelaide City (11%)
Current/expected frequency visiting Tonsley Innovation District
19% often
42% occasionally
32% often
40% occasionally
17% often
52% occasionally
16% often
46% occasionally
20% often
38% occasionally
Mode of transport to train station
Walk/run (72%)
Drive and park (29%)
Get dropped off (9%)
Walk/run (88%)
Drive and park (12%)
Get dropped off (3%)
Walk/run (94%)
Drive and park (22%)
Get dropped off (9%)
Walk/run (94%)
Drive and park (15%)
Get dropped off (5%)
Walk/run (52%)
Drive and park (42%)
Get dropped off (12%)
Satisfaction with design/functionality of Tonsley line stations
19% very satisfied37% somewhat satisfied
25% very satisfied34% somewhat satisfied
20% very satisfied41% somewhat satisfied
19% very satisfied37% somewhat satisfied
17% very satisfied36% somewhat satisfied
Top 3 improvements
More frequent services (73%)
Easier, safer access to station (30%)
Shelters (25%)
More frequent services (74%)
Easier, safer access to station (34%)
Shelters (26%)
More frequent services (80%)
Easier, safer access to station (30%)
Shelters (26%)
More frequent services (71%)
Easier, safer access to station (32%)
Cheaper fares (24%)
More frequent services (73%)
Better connection between services (30%)
Easier, safer access to station (28%)
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Profile of commuters
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9
55%
18%
12%
10%
4%
4%
3%
3%
I work full time
I work part time
I am retired
I am a tertiary student
I am a school student
I am unemployed
I am an unpaid worker/volunteer
Other (please specify)
Occupation (n=975)
Who are the commuters?
Q4. What best describes you?
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10
Where do they live?
Q3. Which suburb do you live in? Base: n=975.Note: The ‘other’ suburbs mostly consists of a mix of southern and south-eastern suburbs.
The majority of respondents lived in the vicinity of Tonsley station; Mitchell Park (30%), Clovelly Park (13%) and Tonsley (7%).
There was a good spread of respondents from surrounding suburbs as well (50%).
30%
13%
7%
4%
3%
Mitchell Park
Clovelly Park
Tonsley
Edwardstown
Flagstaff hill
Top 5 Suburb lived in(n=975)
Other suburbs
Aberfoyle Park 2%
Ascot Park 2%
Sturt 2%
Woodcroft 2%
Happy Valley 2%
Warradale 1%
Clarence Park 1%
St Marys 1%
Bedford Park 1%
Melrose Park 1%
Oaklands Park 1%
Morphett Vale 1%
Black Forest 1%
Marion 1%
Adelaide city 1%
Bellevue Heights 1%
Darlington 1%
Seacombe Gardens 1%
Seacombe Heights 1%
Sheidow Park 1%
Clarence Gardens 1%
Other 20%
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Usage of Tonsley Line
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12
Frequency of use of Tonsley train
34%
26%
18%17%
5%
Daily A few times aweek
A few times amonth
A few times ayear
Never
Frequency of use(n=975)
▪ 60% of the respondents use the train at least a few
times a week.
▪ 3 in 10 (34%) respondents catch the Tonsley train daily.
Q5. How often do you catch the Tonsley train?
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13
Station of boarding and alighting
33%
22%
18%
6%
5%
2%
1%
1%
1%
1%
1%
1%
1%
1%
1%
6%
Tonsley
Mitchell Park
Clovelly Park
Adelaide City
Woodlands Park
Clarence Park
Edwardstown
Ascot Park
Emerson
Marion
Goodwood
Mile End
Oaklands Park
Do not use train
Woodlands Park
Other (please specify)
Most common station of boarding(n=975)
Q6.1. Considering your journey from home, which station do you usually board (get on) the train? Q6.2. And which station do you usually alight (get off) the train - ie , your destination on the same journey? Note: The phrasing of Q6.2 was changed from ‘and which station do you usually alight (get off) the train’ to ‘and which station do you usually alight (get off) the train – i.e., your destination on the same journey’ on February 12, 4pm to avoid misinterpretation of two separate journeys.
29%
25%
19%
15%
3%
1%
1%
1%
1%
1%
1%
1%
1%
3%
Tonsley
Adelaide City
Clovelly Park
Mitchell Park
Woodlands Park
Clarence Park
Various stations
Ascot Park
Edwardstown
Emerson
Mile End
Adelaide showground
Oaklands Park
Other (please specify)
Most common station of alighting(n=975)
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83%
6%
28%35%
3%
74%33%
5%
6%16%
35%
11%
3% 1%
11%
5% 4% 4%
38%
Live in Tonsley(n=65)
Live in ClovellyPark (n=125)
Live in MitchellPark (n=290)
Live in othersuburbs(n=495)
Most common station boarded at by suburb
Other stations
Adelaide City station
Clovelly Park station
Mitchell Park station
Tonsley station
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Station of boarding and alighting by suburb lived in
Q6.1. Considering your journey from home, which station do you usually board (get on) the train? Q6.2. And which station do you usually alight (get off) the train - ie , your destination on the same journey? Note: The phrasing of Q6.2 was changed from ‘and which station do you usually alight (get off) the train’ to ‘and which station do you usually alight (get off) the train – i.e., your destination on the same journey’ on February 12, 4pm to avoid misinterpretation of two separate journeys. Slide 42 shows the breakdown of figures after the change has been made.
52%
8%
20%
37%
32%
24%
23%
25%
6%
11%
29%
16%51%
22%4%
9% 6% 6%
18%
Live in Tonsley(n=65)
Live in ClovellyPark (n=125)
Live in MitchellPark (n=290)
Live in othersuburbs(n=495)
Most common station alighted at by suburb
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15
▪ Residents in Tonsley suburb are most inclined to visit or intend to visit TID on a weekly basis.
▪ Close to half the residents in Clovelly Park and Mitchell Park expressed interest to visit TID occasionally.
Frequency of visit to Tonsley Innovation District (TID)
Q8. The Tonsley Innovation District (TID) is becoming a new hub of employment, study and recreation in the neighbourhood. How often do you visit the TID now, or how interested or likely would you be to in visit in the future?
19%
42%
39%
Often (every week) Occasionally (fortnightlyor monthly)
Never
Frequency of visit to TID(n=975)
32%
17% 16%
20%
40%
52%
46%
38%
28%
31%
38%
43%
Live in Tonsley(n=65)
Live in ClovellyPark (n=125)
Live in MitchellPark (n=290)
Live in othersuburbs (n=495)
Frequency of visit to TID by suburb lived in
Often (every week) Occasionally (fortnightly or monthly) Never
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16
Frequency of visit to surrounding amenities
Q9. How often do you visit the Flinders Medical Centre, Flinders Private Hospital or Flinders University?
2%1%
7%5%
3%
6%
11%
4%5%
54%
43%
29%28%
49%
53%
Flinders medical centre (n=975) Flinders Private Hospital (n=974) Flinders University (n=974)
Every day A few times a week A few times a month A few times a year Never
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Reasons to catch Tonsley train
Q7. Why do you catch the Tonsley train?
47%
37%
22%
11%
10%
9%
5%
5%
3%
3%
2%
1%
1%
3%
Work in city
Shopping and other entertainment
Visit friends/ family
Flinders University
Work along Tonsley line
Flinders Medical Centre/ Flinders PrivateHospital
Other University (please specify)
Get to school
Get to other appointments (e.g. medical,dental, car servicing etc)
Get into the city
Convenience/ connect to other trains &buses
To get to Adelaide Oval
Do not catch Tonsley train
Other
Overall reasons for commuters(n=975)
Adelaide Uni 57%
TAFE SA city campus 12%
UniSA 19%
Others 12%
76%
20%
14%
7%
11%
3%
7%
8%
0%
1%
1%
2%
Work in city
Shopping and other entertainment
Visit friends/ family
Flinders University
Work along Tonsley line
Flinders Medical Centre/ Flinders PrivateHospital
Other University (please specify)
Get to school
Get to other appointments (e.g. medical,dental, car servicing etc)
Get into the city
Convenience/ connect to other trains &buses
To get to Adelaide Oval
Do not catch Tonsley train
Other
Reasons for daily commuters(n=329)
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Accessibility of Train Stations
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19
Mode of transport to get to train station
Q10. When you catch public transport, how do you get to your station?
72%
29%
9%
6%
5%
3%
1%
1%
1%
Walk/run
Drive and park
Get dropped off
Local bus (please specify which bus ifpossible)
Cycle
Alternative public transport
Wheelchair/mobility scooter
Scooter/skateboard
Other
Mode of transport (overall)(n=975)
▪ Most passengers travel by foot to their station
Tonsley(n=65)
Clovelly Park
(n=125)
Mitchell Park
(n=290)
Other suburbs(n=495)
88% 94% 94% 52%
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20
Mode of transport to get to train station by suburb
Q10. When you catch public transport, how do you get to your station?
Tonsley(n=65)
Clovelly Park(n=125)
Mitchell Park(n=290)
Other suburbs
(n=495)
Walk/run 88% 94% 94% 52%
Drive and park 12% 22% 15% 42%
Get dropped off 3% 9% 5% 12%
Local bus 2% 1% 10%
Cycle 3% 4% 2% 8%
Alternative public transport
1% 1% 5%
Wheelchair/mobility scooter
2% 1% 1% 1%
Scooter/skateboard 1% 1% 1%
Other 2% 1% 1%
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21
6%
2%
2%
4%
4%
5%
3%
1%
1%
1%
1%
0%
1%
1%
0%
0%
Tonsley station (n=317)
Mitchell Park station (n=214)
Clovelly Park station (n=178)
Other modes of transport to station
Local bus Cycle
Alternative public transport Wheelchair/mobility scooter
Scooter/skateboard Other
Mode of transport to the boarding station
Q6.1. Considering your journey from home, which station do you usually board (get on) the train?Q10. When you catch public transport, how do you get to your station?
Top 3 modes of transport to stations
Tonsleystation(n=317)
Mitchell Park
station(n=214)
Clovelly Park
Station(n=178)
59% 91% 78%
41% 24% 22%
10% 9% 7%
Walk/run
Drive and park
Get dropped off
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22
Reasons for choice of transport to station
Q11. What is the main reason you choose to travel to the station this way?
55%
37%
26%
20%
17%
7%
More convenient/easy
Quicker travel time
Get some exercise
Only option available to me
Cheaper
Other (please specify)
Reasons for choice (overall)(n=975)
40%
65%
57%54%
26%
38% 37%39%
23%26%
33%
23%
29%
14%
20% 20%
15%18%
22%
14%
8% 9%
4%
9%
Live in Tonsley (n=65) Live in Clovelly Park(n=125)
Live in Mitchell Park(n=290)
Live in other suburbs(n=495)
Reasons for choice, by suburb lived in
More convenient/easy Quicker travel time
Get some exercise Only option available to me
Cheaper Other (please specify)
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23
Reasons for choosing the mode of transport
59%
55%
66%63%
54%
62%
27%
75%
38%36%
52%
62%
39%
54%
50%
9%
25%
50%
34%
18%
42%
18%
60%
46%
18%
63%
18%20%
22%
28%
12%
23%
82%
25% 25%
19%
16%
30%
26%
35%
27%
18%
25%
13%
6%8% 9% 9%
12% 12%
18%
13%
50%
Walk/run (n=704) Drive and park(n=287)
Get dropped off(n=86)
Local bus (pleasespecify which bus if
possible) (n=57)
Cycle (n=52) Alternative publictransport (n=26)
Wheelchair/mobilityscooter (n=11)
Scooter/skateboard(n=8)
Other (please specify)(n=8)
More convenient/easy Quicker travel time Get some exercise Only option available to me Cheaper Other
▪ With the exception of wheelchairs users, convenience and ease was the predominant reason for any mode of transport to the train station.
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Satisfaction Ratings and
Suggestions for Improvements
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25
Importance of aspects
Q12. On a scale of 1 to 5, where 5 is “Extremely important” and 1 is “Not at all important” please indicate the level of importance of the following aspects when taking public transport.
72%
60%
67%
54%
50%
59%
49%
44%
36%
32%
27%
20%
29%
20%
30%
30%
21%
29%
30%
31%
29%
31%
6%
8%
7%
12%
13%
11%
14%
20%
20%
25%
29%
1%
3%
3%
4%
4%
3%
9%
8%
8%
3%
1%
5%
4%
5%
7%
5%
A stop, station or interchange that is safe and easy to access
A clean and well-maintained service
High frequency of services during morning and afternoon peak hours
A clean and well-maintained station
A short wait between connecting services
A stop, station or interchange that is within walking distance from myhouse/destination
A short distance between connecting services
Short travel times to my destination
High frequency of services during the evening/at night time
High frequency of services on the weekend
High frequency of services during the day (off-peak hours)
Importance(n=975)
5 (Extremely important) 4 3 2 1 (Not at all important)
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26
Performance of aspects
Q13. On a scale of 1 to 5, where 5 is “Strongly agree” and 1 is “Strongly disagree” please indicate the level of agreement on the following aspects when taking public transport.
51%
36%
39%
41%
29%
24%
21%
26%
14%
11%
31%
41%
38%
34%
34%
31%
33%
27%
15%
12%
12%
18%
17%
18%
22%
27%
32%
27%
22%
21%
3%
3%
4%
5%
10%
12%
9%
13%
17%
11%
5%
5%
4%
6%
32%
44%
My station is easy to get to
My service is clean and well maintained
Travel times to my destination are acceptable
I feel safe when walking or cycling to my station and on board my service
The frequency of services during peak morning and afternoon times isacceptable
My station is clean and well maintained
The frequency of services during the day is acceptable
Neighbourhood paths and connections are easy to use, safe and well lit
The frequency of services during the evening and at night is acceptable
The frequency of services on the weekend is acceptable
Performance(n=975)
5 (Strongly agree) 4 3 2 1 (Strongly disagree)
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Frequency of services during morning and afternoon peak hours
Frequency of services during the day (off-peak hours)
Frequency of services during the evening/at night time
Frequency of services on the weekend
Short travel times to my destination
A stop, station or interchange that is within walking distance from my
house/destination
A stop, station or interchange that is safe and easy to access
A short distance between connecting services
A clean and well-maintained station
A clean and well-maintained service
20%
30%
40%
50%
60%
70%
80%
90%
100%
20% 30% 40% 50% 60% 70% 80% 90% 100%
Imp
ort
an
ce
Performance
High importance & performanceHigh importance, low performance
27
Importance vs performance matrix
Q12. On a scale of 1 to 5, where 5 is “Extremely important” and 1 is “Not at all important” please indicate the level of importance of the following aspects when taking public transport.Q13. On a scale of 1 to 5, where 5 is “Strongly agree” and 1 is “Strongly disagree” please indicate the level of agreement on the following aspects when taking public transport.Note: The chart shown compares only the same attributes that were asked in both Q12 and Q13.
Moderate importance, high performanceLow importance, Low performance
Areas of focus:▪ Increasing the frequency of night and
weekend train services▪ Pathways to reduce the distance
between connecting services▪ Regular maintenance of stations
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Willingness to travel a longer distance
Q14. On a scale of 1 to 5, where 5 is “Extremely willing” and 1 is “Not at all willing” please indicate the level of willingness to do the following
2.3
2.5 2.5
3.0
2.2 2.2
2.4
2.9
Live in Tonsley(n=65)
Live in ClovellyPark (n=125)
Live in MitchellPark (n=290)
Live in othersuburbs (n=495)
Average willingness to travel(5 point scale)
Walk or cycle further to a more frequent service
Transfer between vehicles (e g : bus to a train) once during your tripto achieve a faster travel time
14% 13%
19% 16%
23%
20%
19%
17%
25%33%
Walk or cycle further to amore frequent service
Transfer between vehicles(e g : bus to a train) onceduring your trip to achieve
a faster travel time
Willingness to travel(n=975)
1 (Not at all willing)
2
3
4
5 (Extremely willing)
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29
Satisfaction with design and functionality of Tonsley line stations
Q15. How satisfied are you with quality, design and function of stations along the Tonsley line?
19%
25%
20%
19%
17%
37%
34%
41%
37%
36%
23%
20%
22%
24%
24%
17%
12%
11%
17%
18%
5%
9%
6%
2%
6%
Total (n=975)
Live in Tonsley (n=65)
Live in Clovelly Park (n=1250
Live in Mitchell Park (n=290)
Live in other suburbs (n=495)
Very satisfied Somewhat satisfied Neither satisfied or dissatisfied Somewhat dissatisfied Very dissatisfied
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30
Improvements to Tonsley line
Q16. What are the top 3 things that could be done to improve your experience of public transport on the Tonsley line and make it more convenient for you?
73%
30%
25%
24%
23%
22%
18%
14%
14%
12%
6%
2%
1%
More frequent services
Easier, safer access to station
Shelters
Clean and well-maintained stations
Better connections between services
Cheaper fares
Information on service routes and timetables
Seating
More station access points
Train services to run on nights and weekends
Other
More parking facilities
Retain Tonsley station
Suggested improvements(n=975)
▪ Increasing frequency of train
services is deemed most crucial
improvement for the Tonsley line.
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31
Improvements to Tonsley line by suburb
Q16. What are the top 3 things that could be done to improve your experience of public transport on the Tonsley line and make it more convenient for you?
74%
34%
26%
25%
23%
17%
14%
14%
12%
11%
8%
3%
More frequent services
Easier, safer access to station
Shelters
Information on service routes andtimetables
Clean and well-maintained stations
Cheaper fares
Better connections between services
More station access points
Seating
Train services to run on nights andweekends
Other
Retain Tonsley station
More parking facilities
Earlier train service in the mornings
Suggested improvements by Tonsleyresidents
(n=65)
80%
30%
26%
24%
22%
22%
21%
15%
15%
13%
3%
2%
More frequent services
Easier, safer access to station
Shelters
More station access points
Clean and well-maintained stations
Cheaper fares
Train services to run on nights andweekends
Better connections between services
Seating
Information on service routes andtimetables
Other
Retain Tonsley station
More parking facilities
Earlier train service in the mornings
Suggested improvements by Clovelly Park residents
(n=125)
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32
Improvements to Tonsley line by suburb
Q16. What are the top 3 things that could be done to improve your experience of public transport on the Tonsley line and make it more convenient for you?
71%
32%
24%
22%
22%
21%
18%
17%
14%
11%
6%
2%
1%
0%
More frequent services
Easier, safer access to station
Cheaper fares
Shelters
Information on service routes andtimetables
Clean and well-maintained stations
Train services to run on nights andweekends
Better connections between services
Seating
More station access points
Other
Earlier train service in the mornings
Retain Tonsley station
More parking facilities
Suggested improvements by Mitchell Park residents
(n=290)
73%
30%
28%
26%
26%
21%
16%
14%
14%
6%
6%
3%
1%
1%
More frequent services
Better connections between services
Easier, safer access to station
Clean and well-maintained stations
Shelters
Cheaper fares
Information on service routes andtimetables
Seating
More station access points
Train services to run on nights andweekends
Other
More parking facilities
Retain Tonsley station
Earlier train service in the mornings
Suggested improvements by residents from other suburbs
(n=495)
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Survey Data
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34
▪ The section shows the breakdown of each question by suburb, age and frequency of use of the
Tonsley line.
▪ The figures in blue show a significantly higher proportion than the average while the figures in red
show significantly lower proportion than average.
▪ The cells with 0% are supressed and shown as blanks.
Reading the figures
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35
Q1. In which of the following age ranges do you fall?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
18 – 24 13% 9% 10% 11% 15% 100% 15% 15% 13% 7% 7%
25 – 34 20% 31% 26% 14% 21% 100% 26% 20% 13% 15% 22%
35 - 44 22% 15% 26% 22% 21% 100% 24% 21% 20% 19% 24%
45 - 64 33% 29% 24% 33% 36% 100% 32% 31% 29% 42% 33%
65+ 11% 11% 12% 18% 6% 100% 2% 11% 23% 15% 11%
Prefer not to say 2% 5% 2% 2% 2% 100% 2% 2% 2% 2% 2%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
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36
Q2. What is your gender?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Male 57% 55% 58% 44% 64% 62% 61% 58% 54% 54% 47% 57% 57% 52% 63% 53%
Female 41% 42% 40% 54% 34% 37% 38% 40% 45% 46% 32% 41% 41% 47% 36% 42%
Non-binary 0% 1% 1% 0% 5% 1% 1%
Prefer not to say 2% 3% 2% 2% 1% 1% 1% 3% 1% 16% 2% 1% 1% 1% 4%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
-
37
Q3. Which suburb do you live in?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Mitchell Park 30% 100% 25% 21% 30% 30% 50% 26% 28% 33% 36% 25% 13%
Clovelly Park 13% 100% 11% 16% 15% 9% 14% 16% 16% 14% 12% 8% 2%
Tonsley 7% 100% 5% 10% 5% 6% 7% 16% 9% 7% 7% 2% 7%
Edwardstown 4% 7% 7% 4% 4% 3% 1% 5% 5% 5% 2% 1% 2%
Flagstaff hill 3% 5% 4% 2% 2% 4% 2% 4% 2% 3% 2%
Aberfoyle Park 2% 4% 3% 1% 4% 1% 4% 2% 2% 3% 1% 7%
Ascot Park 2% 4% 3% 3% 2% 1% 5% 1% 2% 3% 3% 2%
Sturt 2% 4% 2% 2% 2% 2% 1% 3% 1% 2% 1% 2%
Woodcroft 2% 3% 2% 3% 2% 1% 3% 1% 1%
Happy Valley 2% 3% 2% 2% 3% 1% 1% 2% 2% 2% 2%
Warradale 1% 3% 1% 1% 1% 2% 4% 1% 1% 3% 2% 4%
Clarence Park 1% 3% 1% 1% 2% 1% 5% 2% 3% 1% 1%
St Marys 1% 3% 1% 1% 2% 2% 1% 1% 1% 1% 4%
Bedford Park 1% 2% 2% 1% 2% 2% 5% 2% 2% 1% 1%
Melrose Park 1% 2% 2% 1% 1% 1% 1% 2% 1% 2%
Oaklands Park 1% 2% 3% 2% 1% 0% 1% 2% 1% 2%
Morphett Vale 1% 2% 1% 2% 2% 0% 2% 1% 1% 4%
Black Forest 1% 2% 2% 2% 5% 2% 0% 2%
Marion 1% 2% 1% 1% 0% 1% 1% 1% 1% 1% 2%
Adelaide city 1% 1% 1% 1% 0% 1% 0% 0% 2% 1%
Bellevue Heights 1% 1% 1% 2% 0% 1% 1% 2%
Darlington 1% 1% 1% 1% 1% 1% 0% 1% 2%
Seacombe Gardens 1% 1% 2% 1% 1% 0% 1% 1%
Seacombe Heights 1% 1% 2% 1% 0% 1% 2% 2%
Sheidow Park 1% 1% 1% 1% 0% 2% 1%
Clarence Gardens 1% 1% 0% 1% 2% 1%
Other (please specify)
20% 40% 24% 24% 16% 22% 11% 16% 13% 17% 18% 36% 38%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
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38
Q4. What best describes you?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
I work full time 55% 49% 58% 45% 61% 25% 75% 73% 60% 10% 5% 79% 37% 35% 54% 64%
I work part time 18% 17% 19% 19% 17% 25% 14% 22% 18% 7% 16% 6% 31% 22% 18% 7%
I am retired 12% 18% 8% 21% 7% 1% 10% 79% 5% 2% 13% 24% 18% 9%
I am a tertiary student
10% 11% 8% 7% 11% 48% 9% 3% 3% 9% 13% 11% 7% 2%
I am a school student
4% 3% 5% 3% 5% 21% 2% 1% 47% 6% 4% 3% 2% 4%
I am unemployed 4% 6% 4% 4% 3% 10% 3% 3% 3% 1% 16% 2% 5% 6% 3% 11%
I am an unpaid worker/volunteer
3% 5% 2% 3% 3% 7% 2% 0% 3% 4% 5% 2% 4% 3% 3%
Other (please specify)
3% 5% 4% 2% 3% 2% 5% 2% 11% 1% 4% 4% 3% 4%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
-
39
Q5. How often do you catch the Tonsley train?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Daily 34% 43% 43% 32% 31% 39% 44% 38% 33% 5% 32% 100%
A few times a week
26% 26% 28% 29% 24% 30% 26% 25% 25% 28% 26% 100%
A few times a month
18% 20% 17% 22% 16% 19% 12% 17% 16% 39% 16% 100%
A few times a year
17% 6% 11% 15% 22% 10% 13% 15% 22% 24% 21% 100%
Never 5% 5% 1% 2% 7% 2% 5% 5% 5% 5% 5% 100%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
-
40
Q6.1. Considering your journey from home, which station do you usually board (get on) the train?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Tonsley 33% 83% 6% 28% 35% 31% 36% 30% 30% 42% 21% 35% 31% 37% 30% 16%
Mitchell Park 22% 3% 74% 33% 5% 19% 23% 21% 21% 27% 26% 23% 28% 18% 20% 2%
Clovelly Park 18% 6% 16% 35% 11% 20% 14% 22% 17% 16% 32% 21% 14% 23% 17% 7%
Adelaide City 6% 3% 1% 11% 12% 8% 2% 6% 3% 5% 5% 4% 10% 9%
Woodlands Park 5% 2% 9% 7% 6% 5% 4% 1% 4% 6% 6% 4%
Clarence Park 2% 0% 5% 1% 1% 3% 4% 1% 11% 2% 4% 2% 2%
Edwardstwon 1% 3% 2% 1% 2% 2% 2% 2% 2%
Ascot Park 1% 2% 2% 0% 3% 1% 3% 5% 0% 1% 4% 9%
Emerson 1% 0% 2% 2% 1% 2% 2% 2% 2%
Marion 1% 0% 2% 1% 1% 0% 2% 0% 1% 1% 13%
Goodwood 1% 2% 2% 2% 1% 2% 1% 1%
Mile End 1% 0% 1% 2% 2% 0% 1% 3% 2%
Oaklands Park 1% 3% 1% 1% 0% 1% 3% 0% 1% 1% 4%
Do not use train 1% 0% 1% 1% 2% 1% 0% 1% 11%
Woodlands Park 1% 1% 2% 1% 0% 1% 1% 1% 1%
Other (please specify)
6% 2% 0% 11% 2% 7% 6% 7% 4% 5% 4% 3% 4% 9% 27%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
-
41
Q6.2. And which station do you usually alight (get off) the train - ie , your destination on the same journey?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Tonsley 29% 52% 8% 20% 37% 28% 35% 25% 27% 35% 21% 27% 26% 34% 33% 24%
Adelaide City 25% 32% 24% 23% 25% 27% 26% 26% 24% 23% 16% 26% 26% 23% 21% 24%
Clovelly Park 19% 6% 11% 29% 16% 18% 17% 21% 20% 16% 16% 19% 17% 20% 23% 7%
Mitchell Park 15% 51% 22% 4% 14% 14% 18% 15% 15% 16% 17% 18% 13% 15%
Woodlands Park 3% 2% 2% 1% 5% 7% 3% 1% 3% 5% 4% 5% 2% 2%
Clarence Park 1% 0% 2% 1% 2% 2% 1% 5% 1% 1% 2% 1%
Various stations 1% 2% 0% 2% 3% 2% 1% 0% 0% 2% 1% 13%
Ascot Park 1% 2% 2% 1% 1% 2% 1% 2% 5% 0% 1% 1% 2% 9%
Edwardstown 1% 0% 1% 1% 1% 1% 2% 0%
Emerson 1% 1% 1% 1% 1% 1%
Mile End 1% 1% 1% 0% 1% 5% 1% 1%
Adelaide showground
1% 2% 2% 0% 0% 2% 1% 0% 0% 1% 1% 1%
Oaklands Park 1% 3% 1% 2% 1% 1% 0% 1% 4%
Other (please specify)
3% 2% 1% 1% 4% 2% 1% 0% 5% 2% 16% 2% 2% 2% 2% 18%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
-
42Note: This table shows the breakdown after the change of phrasing for Q6.2 from ‘and which station do you usually alight (get off) the train’ to ‘and which station do you usually alight (get off) the train –i.e., your destination on the same journey’ on February 12, 4pm to avoid misinterpretation of two separate journeys.
Q6.2. And which station do you usually alight (get off) the train - ie , your destination on the same journey?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Tonsley 26% 44% 12% 18% 32% 22% 29% 22% 25% 33% 33% 20% 22% 38% 30% 30%
Adelaide City 32% 41% 29% 33% 30% 41% 31% 30% 31% 28% 22% 36% 36% 27% 21% 26%
Clovelly Park 18% 9% 11% 24% 18% 16% 18% 22% 19% 14% 11% 19% 15% 20% 23% 4%
Mitchell Park 14% 42% 20% 4% 11% 14% 17% 12% 16% 11% 13% 14% 14% 20%
Woodlands Park 2% 2% 2% 2% 5% 1% 2% 3% 3% 3% 1%
Clarence Park 1% 2% 2% 1% 2% 2% 2%
Various stations 1% 3% 2% 4% 1% 19%
Ascot Park 1% 2% 2% 1% 1% 2% 1% 1% 1% 4%
Edwardstown 1% 1% 1% 1% 1% 2%
Emerson 0% 1% 1% 2%
Mile End 1% 2% 2% 1% 1% 11% 1% 2%
Adelaide showground
0% 3% 1% 1% 1% 1%
Oaklands Park 0% 0% 2% 1%
Other (please specify)
3% 3% 1% 5% 2% 1% 1% 5% 3% 11% 3% 2% 3% 19%
Column n 494 34 65 148 247 63 104 92 168 58 9 176 124 81 86 27
-
43
Q7. Why do you catch the Tonsley train?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Work in city 47% 57% 62% 45% 43% 37% 58% 62% 49% 6% 21% 76% 47% 23% 21% 18%
Shopping and other entertainment
37% 52% 44% 57% 22% 38% 33% 31% 34% 66% 42% 20% 42% 59% 45% 20%
Visit friends/ family 22% 37% 17% 29% 17% 36% 19% 16% 18% 33% 37% 14% 26% 30% 22% 18%
Flinders University 11% 9% 3% 4% 17% 23% 13% 10% 9% 3% 5% 7% 10% 14% 17% 13%
Work along Tonsleyline
10% 8% 3% 7% 13% 7% 13% 10% 11% 7% 11% 12% 8% 8% 4%
Flinders Medical Centre/ Flinders Private Hospital
9% 6% 5% 7% 11% 6% 6% 9% 9% 14% 11% 3% 10% 11% 14% 11%
Other University (please specify)
5% 5% 6% 5% 5% 20% 4% 2% 2% 3% 7% 7% 3% 2% 2%
Get to school 5% 6% 8% 3% 5% 17% 4% 2% 1% 1% 47% 8% 6% 3% 1% 2%
Get to other appointments (e.g. medical, dental, car servicing etc)
3% 2% 2% 5% 2% 1% 2% 0% 5% 9% 5% 0% 3% 3% 8% 4%
Get into the city 3% 2% 2% 6% 2% 2% 2% 4% 7% 2% 6% 4% 9%
Convenience/ connect to other trains & buses
2% 3% 1% 2% 2% 2% 0% 3% 1% 1% 2% 3%
To get to Adelaide Oval
1% 2% 2% 1% 1% 1% 2% 3% 1% 1% 1% 2% 2%
Do not catch Tonsley train
1% 1% 2% 1% 1% 2% 2% 1% 20%
Other (please specify)
3% 3% 2% 3% 4% 4% 4% 1% 2% 5% 16% 2% 3% 4% 4% 4%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
-
44
Q7. Specify university
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Adelaide University
57% 71% 67% 55% 81% 43% 20% 43% 62% 63% 33%
TAFE SA city campus
12% 29% 15% 5% 29% 20% 14% 14% 13%
UniSA 19% 100% 25% 10% 14% 29% 40% 14% 24% 19%
Others 12% 8% 20% 20% 29% 100% 6% 67% 100%
-
45
Q7. Other reasons to take Tonsley line
▪ A teacher at Clovelly Park Primary and it is a convenient way to take students on
excursions.
▪ Accompany international students to city colleges
▪ Because I catch the Gawler train to the city and would have to wait too long for a
Seaford train after 6pm.
▪ Cheap transport.
▪ Cheaper to commute via train than pay for parking, and saves time (and the
environment) too.
▪ Drop off to childcare.
▪ Events at the Adelaide Royal Show Grounds.
▪ Exams at Adelaide Showgrounds.
▪ Exercise
▪ For fun
▪ Get to work in north of town.
▪ I belong to a walking group and we occasionally catch the train to the city to walk
along the river.
▪ If the Seaford train is an express to Adelaide, not stopping at Goodwood etc.
▪ I'm forced to. The Seaford line a catch coming home from Noarlunga, is express
from Woodlands Park to the city. To get off at Clarence Park, I have to get off the
Seaford line at Woodlands park, and catch the next Tonsley train.
▪ Introducing young grandchildren to public transport.
▪ Live along the Tonsley line.
▪ Looking for work.
▪ I want to see the Tonsley train extended to Flinders, etc. because it will connect
essential services. While I may not use, many thousands of other people will and it
will save traffic on roads and enhance people's lives.
▪ Residents using train
▪ Running errands in town when required. Easiest place to get to via Tonsley train.
▪ To catch Adelaide trains.
▪ To catch a connecting train in Adelaide.
▪ To get Gawler train.
▪ To ride the driverless bus.
▪ Train is more pleasant / less stressful than catching peak hour Seaford trains.
▪ Training with vision impaired students.
▪ Westpac centre
▪ Westpac Centre
▪ Will be living in Tonsley area and commuting from here.
▪ Would get if more frequent and closer to things.
-
46
Q8. The Tonsley Innovation District (TID) is becoming a new hub of employment, study and recreation in the neighbourhood How often do you visit the TID now, or how interested or likely would you be to in visit in the future?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Often (every week)
19% 32% 17% 16% 20% 21% 29% 20% 16% 10% 5% 19% 22% 19% 18% 11%
Occasionally (fortnightly or monthly)
42% 40% 52% 46% 38% 37% 34% 43% 45% 53% 42% 35% 38% 50% 56% 38%
Never 39% 28% 31% 38% 43% 42% 37% 37% 40% 36% 53% 47% 40% 31% 26% 51%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
-
47
Q9. How often do you visit the Flinders Medical Centre, Flinders Private Hospital or Flinders University?
Row %Every day
A few times a week
A few times a month
A few times a year
Never
Medical centre 2% 5% 11% 54% 28%
Private hospital 1% 3% 4% 43% 49%
Flinders University 7% 6% 5% 29% 53%
-
48
Q9_1. How often do you visit the Flinders Medical Centre?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Every day 2% 6% 1% 1% 3% 4% 4% 3% 1% 1% 4% 2% 2% 1% 2%
A few times a week
5% 9% 3% 6% 4% 7% 4% 3% 5% 6% 5% 3% 10% 7% 1%
A few times a month
11% 15% 11% 11% 10% 12% 12% 8% 9% 21% 5% 9% 14% 15% 8% 4%
A few times a year
54% 46% 58% 58% 52% 38% 47% 60% 59% 63% 47% 51% 48% 57% 64% 62%
Never 28% 23% 26% 24% 31% 38% 34% 27% 26% 10% 42% 33% 26% 20% 27% 31%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
-
49
Q9_2. How often do you visit the Flinders Private Hospital?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Every day 1% 3% 2% 2% 2% 3% 1% 1% 2% 1% 1%
A few times a week
3% 2% 2% 3% 3% 2% 3% 3% 2% 4% 5% 2% 4% 3% 1% 2%
A few times a month
4% 8% 4% 3% 4% 2% 3% 4% 4% 10% 2% 6% 6% 4% 2%
A few times a year
43% 46% 48% 46% 39% 31% 33% 40% 50% 60% 21% 39% 40% 49% 48% 36%
Never 49% 42% 44% 48% 53% 63% 58% 51% 44% 26% 74% 54% 48% 43% 46% 60%
Column n 974 65 125 289 495 123 195 210 322 105 19 328 253 179 169 45
-
50
Q9_3. How often do you visit the Flinders University?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Every day 7% 9% 2% 3% 11% 17% 10% 5% 6% 1% 8% 7% 7% 7% 4%
A few times a week
6% 3% 5% 6% 6% 12% 6% 5% 5% 3% 2% 9% 8% 6% 4%
A few times a month
5% 8% 3% 4% 6% 6% 3% 5% 4% 11% 11% 6% 4% 7% 2% 4%
A few times a year
29% 31% 37% 27% 28% 20% 27% 35% 31% 25% 21% 28% 27% 30% 34% 27%
Never 53% 49% 53% 61% 49% 45% 55% 50% 54% 60% 68% 55% 53% 49% 51% 60%
Column n 974 65 125 289 495 123 195 210 322 105 19 328 253 179 169 45
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51
Q10. When you catch public transport, how do you get to your station?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Walk/run 72% 88% 94% 94% 52% 72% 72% 71% 70% 76% 84% 70% 77% 77% 69% 53%
Drive and park 29% 12% 22% 15% 42% 28% 29% 34% 30% 24% 11% 33% 23% 25% 33% 47%
Get dropped off 9% 3% 9% 5% 12% 20% 9% 7% 8% 2% 16% 9% 6% 11% 11% 9%
Local bus (please specify which bus if possible)
6% 2% 1% 10% 10% 8% 4% 4% 6% 11% 4% 6% 6% 9% 9%
Cycle 5% 3% 4% 2% 8% 2% 8% 7% 5% 3% 4% 6% 6% 7% 4%
Alternative public transport
3% 1% 1% 5% 7% 4% 0% 2% 3% 5% 1% 2% 2% 7% 4%
Wheelchair/mobility scooter
1% 2% 1% 1% 1% 1% 0% 2% 2% 0% 3% 2%
Scooter/skateboard
1% 1% 1% 1% 1% 2% 1% 1% 1% 1% 1%
Other (please specify)
1% 2% 1% 1% 1% 0% 1% 2% 0% 1% 1% 2%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
The most frequent bus services used are:▪ 733▪ G10▪ G20▪ W90
-
52
Q11. What is the main reason you choose to travel to the station this way?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
More convenient/easy
55% 40% 65% 57% 54% 71% 60% 51% 52% 53% 37% 56% 51% 56% 58% 62%
Quicker travel time
37% 26% 38% 37% 39% 46% 45% 45% 28% 28% 26% 48% 34% 30% 33% 27%
Get some exercise 26% 23% 26% 33% 23% 28% 28% 27% 27% 22% 16% 25% 29% 28% 25% 20%
Only option available to me
20% 29% 14% 20% 20% 22% 22% 18% 17% 21% 42% 23% 23% 16% 15% 11%
Cheaper 17% 15% 18% 22% 14% 29% 21% 18% 11% 15% 5% 16% 18% 21% 16% 9%
Other (please specify)
7% 8% 9% 4% 9% 7% 3% 7% 10% 8% 5% 6% 7% 8% 12% 2%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
-
53
Q11. Other reasons for choice of travel
▪ As I run other errands on the way home.
▪ Avoid peak hour traffic and fees to park car in city. More relaxing on train. Cheaper
than parking in city.
▪ Because it's easier you get a seat and easier to park my car than at Oakland's.
▪ Because the Tonsley line does not operate AH we have to use another line. Oaklands
is our closest station.
▪ Better for the environment, community, traffic flow etc.
▪ Car pool
▪ Car pooling
▪ Close to home
▪ Close by, convenient
▪ Don't drive
▪ Don't wish to find car parking at my destination.
▪ Drop child at school on way.
▪ Dropping child at Ascot Park Primary on the way.
▪ Environmental footprint
▪ Environmental responsibility
▪ I am close and can not walk further than this.
▪ I enjoy avoiding the traffic into the city and some time to read and relax before and
after work.
▪ I don't have to cross a main road.
▪ I get motion sickness so cannot take buses.
▪ I like trains.
▪ I like trains a lot.
▪ I live 4 houses from the station.
▪ I live 4 mins walk away.
▪ I live close by.
▪ I live in Oak Avenue so it takes me 10 minutes to walk to the station and the service
is very reliable and efficient.
▪ I try to use public transport if it’s after hours.
▪ I usually take up two seats due to all the stuff I have to carry for Uni so I don't feel
bad taking up 2 seats as there's always less people on the Tonsley line over the
Seaford line.
▪ It is important to walk and be part of the community for many reasons.
▪ It is so close to me so I walk.
▪ It's 50m away.
▪ It’s literally at the end of my street.
▪ It’s so close to my home.
▪ Least amount of walking. Best pedestrian access.
▪ Less crowded/busy
-
54
Q11. Other reasons for choice of travel
▪ Less stressful
▪ Live down the end of the street.
▪ Live very close to Tonsley station.
▪ Main reason is only option available.
▪ More pleasant than driving.
▪ More trains stop at Woodlands Park (every 5-7 minutes).
▪ Much quieter train - not as many people on this line.
▪ No car parks late morning before 9 at Oaklands so come to Tonsley.
▪ No need to park car at destination.
▪ No RBT on the train.
▪ Not confident driving to the area and parking particularly during the road alterations.
▪ Opposite my workplace
▪ I can park and go to town and on return go to FMC to visit then home to Seaford.
▪ Prefer the train, able to get more work done.
▪ Quicker travel time.
▪ So I can drink and not worry about the stupid car.
▪ Sometimes I do not have a car.
▪ Sometimes quicker
▪ Station is only a short walk from my house.
▪ Taking bicycle on train
▪ The station is at the end of my driveway.
▪ The station is at the end of the street.
▪ The station is right near my house.
▪ To avoid car parking in the city.
▪ To catch the train to get to work, and back, I live in Tonsley right next to the station.
▪ Tonsley train doesn't run late enough or on weekends so I am not able to catch from
Tonsley for work or entertainment. Extended hours and weekend schedules would
increase my use of the Tonsley train and public transportation overall.
▪ Train travel is faster than buses; also buses are not disability-friendly with many
drivers being rude and pulling up wide of the curb despite your obvious disability.
▪ Travel past elderly relative's residence
▪ Varies
▪ Very clean and comfortable. Doesn't jolt damaged joints.
▪ We take classes from Clovelly Park PS on excursions using the train.
▪ Whichever is best on the day to check on relatives.
▪ Will drive& park if bringing heavy shopping items home.
▪ Works into my other tasks for the day.
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55
Q12. On a scale of 1 to 5, where 5 is “Extremely important” and 1 is “Not at all important” please indicate the level of importance of the following aspects when taking public transport (n=975)
Row %
1 (Not at all important) 2 3 4
5 (Extremely important)
High frequency of services during morning and afternoon peak hours
3% 2% 7% 20% 67%
High frequency of services during the day (off-peak hours)
5% 8% 29% 31% 27%
High frequency of services during the evening/at night time
5% 9% 20% 31% 36%
High frequency of services on the weekend 7% 8% 25% 29% 32%
Short travel times to my destination 2% 3% 20% 30% 44%
A stop, station or interchange that is within walking distance from my house/destination
5% 4% 11% 21% 59%
A stop, station or interchange that is safe and easy to access
1% 1% 6% 20% 72%
A short wait between connecting services 4% 3% 13% 30% 50%
A short distance between connecting services 4% 4% 14% 29% 49%
A clean and well-maintained station 1% 3% 12% 30% 54%
A clean and well-maintained service 1% 1% 8% 29% 60%
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56
Q12. On a scale of 1 to 5, where 5 is “Extremely important” and 1 is “Not at all important” please indicate the level of importance of the following aspects when taking public transport
Average
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
High frequency of services during morning and afternoon peak hours
4.5 4.5 4.5 4.3 4.6 4.6 4.6 4.6 4.5 3.7 4.3 4.8 4.5 4.2 4.2 4.3
High frequency of services during the day (off-peak hours)
3.7 4.0 3.6 3.8 3.6 3.9 3.5 3.4 3.7 4.1 3.6 3.5 3.7 3.9 3.7 3.6
High frequency of services during the evening/at night time
3.8 3.9 4.0 3.9 3.7 4.0 4.1 3.8 3.8 3.6 3.5 4.1 3.8 3.8 3.6 3.3
High frequency of services on the weekend
3.7 4.0 3.8 4.0 3.5 3.9 3.8 3.5 3.6 4.0 3.8 3.7 3.7 3.9 3.7 3.4
Short travel times to my destination
4.1 4.0 4.1 4.2 4.1 4.1 4.2 4.0 4.1 4.2 4.3 4.2 4.1 4.0 4.0 4.1
A stop, station or interchange that is within walking distance from my house/destination
4.2 4.4 4.5 4.6 4.0 4.1 4.2 4.2 4.3 4.4 4.7 4.2 4.4 4.4 4.1 4.0
A stop, station or interchange that is safe and easy to access
4.6 4.6 4.7 4.7 4.5 4.6 4.6 4.6 4.6 4.7 4.8 4.6 4.6 4.7 4.5 4.4
A short wait between connecting services
4.2 4.2 4.2 4.2 4.2 4.3 4.1 4.1 4.2 4.3 4.2 4.2 4.2 4.2 4.2 4.1
A short distance between connecting services
4.1 4.2 4.1 4.2 4.1 4.2 4.1 4.0 4.2 4.3 4.5 4.1 4.1 4.3 4.2 4.1
A clean and well-maintained station
4.3 4.3 4.3 4.4 4.3 4.3 4.2 4.2 4.4 4.5 4.4 4.3 4.3 4.5 4.3 4.2
A clean and well-maintained service
4.5 4.4 4.5 4.6 4.4 4.5 4.3 4.4 4.6 4.6 4.4 4.5 4.4 4.6 4.4 4.4
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
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57
Q13. On a scale of 1 to 5, where 5 is “Strongly agree” and 1 is “Strongly disagree” please indicate the level of agreement on the following aspects when taking public transport. (n=975)
Row %1 (Strongly disagree) 2 3 4 5 (Strongly agree)
The frequency of services during peak morning and afternoon times is acceptable
5% 10% 22% 34% 29%
The frequency of services during the day is acceptable
4% 9% 32% 33% 21%
The frequency of services during the evening and at night is acceptable
32% 17% 22% 15% 14%
The frequency of services on the weekend is acceptable
44% 11% 21% 12% 11%
Travel times to my destination are acceptable 3% 4% 17% 38% 39%
My station is easy to get to 2% 3% 12% 31% 51%
I feel safe when walking or cycling to my station and on board my service
2% 5% 18% 34% 41%
Neighbourhood paths and connections are easy to use, safe and well lit
6% 13% 27% 27% 26%
My station is clean and well maintained 5% 12% 27% 31% 24%
My service is clean and well maintained 2% 3% 18% 41% 36%
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58
Q13. On a scale of 1 to 5, where 5 is “Strongly agree” and 1 is “Strongly disagree” please indicate the level of agreement on the following aspects when taking public transport.
Average
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
The frequency of services during peak morning and afternoon times is acceptable
3.7 3.6 3.8 3.9 3.6 3.8 3.7 3.7 3.7 4.0 3.6 3.7 3.8 3.7 3.6 3.5
The frequency of services during the day is acceptable
3.6 3.6 3.6 3.7 3.5 3.7 3.6 3.5 3.5 3.9 3.6 3.6 3.7 3.5 3.5 3.4
The frequency of services during the evening and at night is acceptable
2.6 2.6 2.3 2.5 2.8 2.8 2.6 2.6 2.6 2.8 2.7 2.5 2.7 2.5 2.7 3.3
The frequency of services on the weekend is acceptable
2.4 2.2 1.7 2.2 2.6 2.6 2.4 2.3 2.3 2.4 2.5 2.2 2.4 2.2 2.5 2.9
Travel times to my destination are acceptable
4.1 4.0 4.2 4.3 3.9 4.1 4.1 4.0 4.0 4.3 3.7 4.1 4.2 4.1 3.8 3.6
My station is easy to get top
4.3 4.4 4.4 4.5 4.0 4.2 4.3 4.2 4.2 4.5 4.2 4.4 4.3 4.3 4.0 3.8
I feel safe when walking or cycling to my station and on board my service
4.1 4.2 4.2 4.2 3.9 4.2 4.2 4.0 3.9 4.3 4.1 4.2 4.1 4.1 3.8 3.5
Neighbourhood paths and connections are easy to use, safe and well lit
3.6 3.8 3.4 3.6 3.5 3.7 3.6 3.3 3.5 3.8 3.4 3.7 3.6 3.6 3.3 3.0
My station is clean and well maintained
3.6 3.6 3.6 3.6 3.5 3.6 3.6 3.4 3.5 3.9 3.6 3.6 3.5 3.6 3.5 3.2
My service is clean and well maintained
4.1 3.9 4.1 4.1 4.0 4.1 4.1 4.0 4.0 4.3 3.8 4.1 4.2 4.1 3.9 3.7
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
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59
Q14. On a scale of 1 to 5, where 5 is “Extremely willing” and 1 is “Not at all willing” please indicate the level of willingness to do the following (n=975)
Row % 1 (Not at all willing) 2 3 4 5 (Extremely willing)
Walk or cycle further to a more frequent service
25% 19% 23% 19% 14%
Transfer between vehicles (e g : bus to a train) once during your trip to achieve a faster travel time
33% 17% 20% 16% 13%
-
60
'Q14. On a scale of 1 to 5, where 5 is “Extremely willing” and 1 is “Not at all willing” please indicate the level of willingness to do the following
Average
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Walk or cycle further to a more frequent service
2.8 2.3 2.5 2.5 3.0 3.0 3.0 2.9 2.6 2.3 2.4 2.8 2.8 2.6 2.9 3.1
Transfer between vehicles (e g : bus to a train) once during your trip to achieve a faster travel time
2.6 2.2 2.2 2.4 2.9 3.2 2.6 2.5 2.5 2.4 2.7 2.5 2.5 2.5 3.0 2.7
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
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61
Q15. How satisfied are you with quality, design and function of stations along the Tonsley line?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
Very satisfied 19% 25% 20% 19% 17% 21% 22% 13% 17% 28% 5% 21% 23% 18% 11% 7%
Somewhat satisfied
37% 34% 41% 37% 36% 46% 36% 38% 36% 23% 53% 43% 35% 36% 33% 18%
Neither satisfied or dissatisfied
23% 20% 22% 24% 24% 14% 18% 27% 27% 30% 16% 17% 18% 23% 36% 51%
Somewhat dissatisfied
17% 12% 11% 17% 18% 14% 18% 17% 16% 15% 21% 15% 18% 16% 19% 18%
Very dissatisfied 5% 9% 6% 2% 6% 5% 6% 5% 4% 5% 5% 4% 6% 7% 2% 7%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
-
62
Q16. What are the top 3 things that could be done to improve your experience of public transport on the Tonsley line and make it more convenient for you?
Column %
TotalLive in Tonsley
Live in Clovelly
Park
Live in Mitchell
Park
Live in other
suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+
Prefer not to say
DailyA few
times a week
A few times a month
A few times a
yearNever
More frequent services 73% 74% 80% 71% 73% 81% 72% 77% 72% 64% 68% 80% 70% 74% 67% 62%
Easier, safer access to station (e g better paths, road crossings, lighting)
30% 34% 30% 32% 28% 26% 27% 31% 33% 28% 42% 26% 30% 27% 39% 33%
Shelters 25% 26% 26% 22% 26% 15% 22% 21% 30% 31% 26% 24% 28% 25% 21% 22%
Clean and well-maintained stations
24% 23% 22% 21% 26% 21% 19% 25% 25% 28% 16% 22% 25% 26% 23% 24%
Better connections between services
23% 14% 15% 17% 30% 34% 21% 20% 24% 18% 11% 20% 23% 23% 30% 24%
Cheaper fares 22% 17% 22% 24% 21% 30% 29% 21% 19% 8% 26% 29% 17% 15% 21% 31%
Information on service routes and timetables
18% 25% 13% 22% 16% 21% 18% 10% 20% 24% 26% 15% 19% 23% 20% 9%
Seating 14% 12% 15% 14% 14% 11% 15% 9% 15% 22% 26% 11% 19% 17% 12% 9%
More station access points (e g platform access points)
14% 14% 24% 11% 14% 15% 16% 14% 12% 16% 21% 12% 13% 16% 17% 13%
Train services to run on nights and weekends
12% 11% 21% 18% 6% 11% 12% 15% 10% 12% 5% 13% 12% 15% 8%
More parking facilities 2% 0% 3% 2% 1% 3% 2% 1% 2% 2% 1% 2%
Retain Tonsley station 1% 3% 2% 1% 1% 2% 2% 1% 3% 5% 2% 2% 1% 1%
Earlier train service in the mornings
1% 2% 1% 2% 1% 1% 5% 2% 1% 1% 2%
Other 6% 8% 3% 6% 6% 6% 4% 7% 6% 5% 5% 6% 6% 7% 7%
Nothing 0% 1% 1% 0% 0% 1% 0% 7%
Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45
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Square Holes Pty Ltd
8-10 Regent Street Nth, Adelaide 5000
www.squareholes.com
1800 038 257
Job No.: 190104
Proposal No.: 19007