The Wisconsin Way Inventing Coordination
Through Creativity, Flexibility, and Risk-Taking
Bobbie Beson-CroneHuman Services Transportation Coordination Program
Manager
Wisconsin Department of Transportation
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Rural vs. Urban Counties
52 rural (non-metro) counties
20 urban (metro) counties
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Wisconsin Public Transit
Transit in 54 of 72 counties, 5 reservations
Over 75% served by transit, including paratransit
A significant amount of service, too many gaps
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9 RPC’s
13 MPO’s
Wisconsin RPC’s & MPO’s
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2006 CoordinationPlanning Process
RPC planners conducted county meetings
Used UWR:Framework for Action WisDOT provided:
• Orientation & training for planners• A toolkit for planners • Admin fiscal support for meetings
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2006 Process:Lessons Learned
Non-traditional stakeholders
Inventory of resources/ providers
New county relationships
Education & awareness of available funding
>50% “did nothing” beyond ’06 meeting
No ownership by County
Reverted to old “TCC” membership
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2006 County Plans11 Priorities
1. Transportation Coordination Committee Membership
2. Transportation and/or Mobility Manager
3. Increase volunteers4. Communication
Education & Marketing5. Inter-County and
Regional Coordination6. Expanded Service
7. Technology: Centralized Dispatch, Scheduling & Financial Tracking
8. Assessment: Inventory of Capital, Vehicles, Providers & Service
9. Grants & Funding Sources
10. Customer Service: Opinion & Satisfaction Surveys
11. Increase Rural Transportation Service & Strategies
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Wisconsin Model of Coordination
ICTC hired National Consultant 4 objectives:
• Assess state agencies• Assess 8 counties 2 mini-regions• Compare WI to 8 similar states• Develop model with
implementation strategies
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2008 CoordinationPlanning Process
Developed by RPC planner/WisDOT work group
Focus on:• “Buy-in”/plan ownership
• Multi-county & regional planning
• Strategies in Plans
• Flexibility in coordination plan development
New toolkit, meeting planner/owner focus
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2008 Planning Process: WisDOT & RPC Role
WisDOT:
• Facilitated RPC/WisDOT workgroup
• Developed Toolkit for Meeting Coordinators & plan owners
• Orientation on Toolkit and 2008 process
• Doubled admin. fiscal support
RPC’s:• Consultant’s to
process• Communicated new
process to “local” entities
• Provided demographic info. and mapping
• Facilitated multi-county/regional meetings
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2008 Planning Process:Plan Requirements
Required Plan Components:
Assessment of existing service
Assessment of transit needs
Assessment of transit gaps
Strategies in Plan to remedy needs & gaps
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2005-2008 Grant Applications
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2005-2008Multi-County/Regional Planning
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Mobility Management Training Program
Focus of New Freedom funds
Co-funded with DVR
Federal transportation grants currently fund 26 mobility managers
Formal 9 mo. training program:
• Communication for shared learning
• Forum for Wisconsin based best practices
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What’s next?ICTC’s Report to the Governor
Executive Order for formalized basis for ICTC:• Dedicate staff position & admin support• Dept. secretaries are responsible for
coordination in/between agencies• Formalize SAC• Charge ICTC with making policy
recommendations to implement WI Model of Coordination
Develop pilot projects to test regional coordinated Medicaid and HST networks
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WisDOT Web Links:
Transportation Coordination: http://www.dot.wisconsin.gov/localgov/coordination/index.htm
2008 Coordination Toolkit:http://www.dot.wisconsin.gov/localgov/transit/toolkit.htm
Wisconsin Transportation Coordination Model:http://www.dot.wisconsin.gov/localgov/coordination/model.htm
Further info. contact:
Bobbie Beson-Crone, 608-266-6812; [email protected]