![Page 1: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/1.jpg)
The Two R’s
Recruitment and Retention
For Small Business
![Page 2: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/2.jpg)
What’s the Big Deal?
Unemployment at 2.8%
Lack of Affordable Housing
Baby Boomers are Retiring
Young Professionals moving out of the area
![Page 3: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/3.jpg)
Finding Good Employees!
Go where the people are
Think outside of the box
Non-Traditional Demographics
Work with a Business Services Associate
![Page 4: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/4.jpg)
New benefits offered
Ramp up
Positions not previously held
Changes in the Law
An Ever Changing Recruitment Strategy
![Page 5: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/5.jpg)
The Interview Process
Legal Interview Questions
Defined Interview Questions
Check References
Review All Information
![Page 6: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/6.jpg)
Position Specific Interview Questions
Create a job description
Physical Requirements
Overtime Requirements
![Page 7: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/7.jpg)
Why be Concerned about Retention?
The average cost of turnover is11.5 % of the employee’s annual salary
The difficulty in recruiting good employee’s
The companies image
Productivity
Employee Morale
![Page 8: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/8.jpg)
Turnover Costs
$20800.00 X 11.5% = $2392.00
3 people x $2392.00=$7176.00
For a small business this comes off the bottom line.
![Page 9: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/9.jpg)
Ways to Retain Employees
Survey Current Employees
Better selection hiring
Open communication
Business and Personal Enrichment Training
Offer Benefits or Benefit Alternatives
Performance Based Incentive
Respect
Conduct Exit Interviews
![Page 10: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/10.jpg)
Career Pyramid
Cashier$7.00
Front End Supervisor $10.00
Dept. Manager $11.00
Bookkeeper $10.00
Office Manager $12.00
Assistant Store Manager $15.00
![Page 11: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/11.jpg)
Better Hiring Selection
Advertise for Candidates with Work Readiness Credentials
Conduct a second interview
Complete Reference Checks
Identify candidates with job stability and question those without
Utilize pre-employment tests and assessments
![Page 12: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/12.jpg)
Communication
Open Door Policy
Company Movement
Changes to policies and procedures
Empower employee’s to make business decisions
![Page 13: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/13.jpg)
Employee Training
Investment = Retention
Provide training opportunities in both personal and professional enrichment.
![Page 14: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/14.jpg)
Benefits and Alternatives
Health Benefits – Adjusted Pay
Provide alternative information on Health Care providers for individuals
Tuition Reimbursement
Memberships to Discount Clubs
Paid Memberships to Professional Organizations
Weekly Lunch MeetingsHEALTH CARE
![Page 15: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/15.jpg)
Reward Hard Work!
Create a bonus program
Make goals achievable
Staff Lunches
Bowling Nights
Extra vacation day
![Page 16: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/16.jpg)
The #1 Way to Reduce Turnover
Provide an environment that will grow and nurture a Happy Employee through
employee Empowerment, Investment in the employee, and Respect.
![Page 17: The Two R’s Recruitment and Retention For Small Business](https://reader035.vdocuments.us/reader035/viewer/2022062408/56649ee05503460f94bf0b91/html5/thumbnails/17.jpg)
Contact a Business Service Associate
South Area
Deborah Ballard 321-394-0619
Jessica Benson 321-446-3795
North/Central Area
Kathy Roberts 321-394-0553
Sandy Gillespie 321-432-4846
Cynthia Conboy 321-394-0532
Need Help?