www.xorcom.comAsterisk is a registered trademark of Digium, Inc.
THE INFRASTRUCTURE IS FUNDAMENTALIP PBX, telephony cards and tools for high
availability
www.xorcom.com
Xorcom – Business Overview
2004 Established:
Development and production of corporate
communication solutionsObjective:
Headquartered in Israel; sales and support subsidiary
for U.S. and Canada located in U.S.Offices:
95% of sales are exports to over 95 countries. Sales to
Latin America are 30% of worldwide sales.Activities:
Corporations, Government Institutions, Telephone
Operators, Distributors, Equipment Manufacturers
Our
Customers:
www.xorcom.com
Distribution & OEM Channels
Distribuidor OEM
www.xorcom.com
Vision
• Provide professional, stable, modern, competitive and affordable telephony systems
• Open source telephony solutions with high quality, professional support
• Network of certified professional channels• Pre- and post-installation sales and service• Continual development• Commitment to the customer
www.xorcom.com
XPP: Unique Selling Points
• High speed 480 Mbit/s USB2 connectivity • Supports very high densities
• Typical uncompressed voice: 2,400 calls/USB• Full support for fax and modems • Modular and scalable• Additional ports are ‘hot pluggable’• Simple integration of software
applications
www.xorcom.com
Our “Daily Bread” – How Many Times…
• …has a PBX hard drive or power supply failed?
• …did you have to replace a server due to lack of PCI/PCIe slot?
• …have you experienced driver problems?• …have you been “held hostage” by a manufacturer
in order to solve a specific problem?• …have you had to install costly HW for a simple
installation due to lack of published performance information?
www.xorcom.com
What is the Importance of Reliability?
vs.
Basic Asterisk® Asterisk in a professional platform
www.xorcom.com
Reliability Based on Type of PBX
Proprie
tary I
P-PBX
Basic A
steris
k
Asteris
k (pro
fessional
platform
)0
25
50
75
100
Confidence
www.xorcom.com
Popular Ways of Achieving Reliability
• Use only mature Asterisk versions • Depend on “early adopters” to test new
versions and follow progress of new builds • Eager and willing community members • Companies anxious to utilize new features
• Employ ruggedized hardware • Redundant power supplies, disks, fans, etc. • Drawbacks:
• Useless if software fails • Expensive
www.xorcom.com
The “Xorcom Way”
• Use optimized, tested and supported HW• Approach the “five nines” with your iPBX by
employing utilities providing the “five R’s”:
• Redundancy
• RAID1 / RAID5
• Replicate & Restore
• Rescue
• Rapid Tunneling
www.xorcom.com
TWINSTAR™
True Redundancy for Complete Asterisk PBX
www.xorcom.com
High Availability Solution for Asterisk
• Provides full redundancy for a complete PBX system, incl. telephony interfaces
• Quick and automatic failover process keeps downtime to an absolute minimum
• Auto detection of server failure & switch to backup server
• Firmware-based switching mechanism is not network-dependent
• Solution components:• two Xorcom IP PBX units with identical configurations• Xorcom Astribank channel bank(s) with dual USB ports
XPP Technology
www.xorcom.com
Initial Setup: Identical Servers
• Two Xorcom servers + dual-USB Astribank
PSTNPSTN
Astribank (front panel) USB-connected channel bank
providing analog/digital telephony interfaces
Xorcom server(backup)
Analog Phones
IP Phones
LAN/WANLAN/WANUSB USB
Xorcom server(primary)
SIP Trunking
www.xorcom.com
Standard Operation: Primary Active
• Two Xorcom servers + dual-USB Astribank
IP Phones
PSTNPSTN
Astribank (rear panel) USB-connected channel bank
providing analog/digital telephony interfaces
Xorcom server(backup)
Xorcom server(primary)
Analog Phones
LAN/WANLAN/WAN
USB USB
www.xorcom.com
IP Phones
Analog Phones
If the Primary Server Fails…
PSTNPSTN
Astribank (rear panel) USB-connected channel bank
providing analog/digital telephony interfaces
Xorcom server(backup)
LAN/WANLAN/WAN
Server Failure
Xorcom server(primary)
USB USB
SIP Trunking
www.xorcom.comAnalog Phones
IP Phones
…the Backup Server is Activated
PSTNPSTN
Astribank (rear panel) USB-connected channel bank
providing analog/digital telephony interfaces
Xorcom server(backup)
LAN/WANLAN/WAN
Backup Server assumes Primary Server IP Address
Xorcom server(primary)
USB USB
SIP Trunking
Switch Changes to Backup Server
www.xorcom.com
RAID1 / RAID5 Support
• RAID1 and RAID5 are important tools for data and applications, serving to increase reliability
• RAID1 is standard in C/XE2000 & C/XE3000• RAID5 is standard in CXE4000• If the active hard disk fails, the second hard-
disk automatically takes over and an alarm e-mail is sent to the system administrator
• PBX continues working seamlessly
www.xorcom.com
PBX Disaster Recovery Made Simple
• Never worry again about:• natural disasters• hardware failure• human error
• Create, save and restore your PBX files in minutes!
www.xorcom.com
R3 = Replicate & Restore
Backups are complex and time-consuming
Backups are Simple!
www.xorcom.com
Rapid Recovery: Backup & Restore
• Utility and storage space 8GB USB Disk-on-Key (DOK)• Supports all Xorcom IP-PBX models – standard on XE;
optional on XR• Backs up entire PBX including
user-defined options:• configuration files• voice prompts• voice mail
• Descriptive name for each backup• Single DOK for multiple system backups
www.xorcom.com
Rapid Recovery: Additional Uses
• Reduce time required for multi-site installations• Prepare all equipment in a few minutes, before sending to
branches offices, each with its own details• Use Rapid Recovery to contain:
1. The configuration that will be common to all sites
2. The dialing plan3. IVRs, ring groups, etc.4. The phone directory
• After that, mount the image using Rapid Recovery and simply set the specific system name and IP address.
• The IP-PBX is ready for use!
www.xorcom.com
R4 = Rescue: ALF (Analog Lines Fail-over)
* Power failure? Software affected? Keep your PBX analog lines running!
www.xorcom.com
Redundant Power Supply
• Microcomputer-based control system • Supports up to 16 Astribanks (512 analog ports)• Constantly monitors power requirements• In the event of malfunction
• Load balancing of remaining units• Automated alert to sys admin (XE series configurations only)
• Also supports up to 8 internal USB 2.0 hubs with 4 ports each; total of 32 USB 2.0 connections
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Redundant Power Supply - II
• Designed for large installations requiring 100% reliability and continuity
• Hot swappable disks
CXE4000
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Rapid Tunneling Utility
• Secure remote access to IP-PBX• Pre-installed on all IP-PBX models• Targeted, real-time support• End user determines when to
connect/disconnect• No technical knowledge required of end user• In real time, Xorcom support specialist can:
• troubleshoot• perform diagnostics• correct configuration issues
www.xorcom.com
Summary:
• Redundancy
• RAID1 / RAID5
• Replicate & Restore
• Rescue
• Rapid Tunneling
www.xorcom.com
Recommendations
• Take into account the particular needs of the user when choosing the appropriate equipment.
• Use systems that have a comprehensive backup, support and warranty program.
• Design solution architecture which is easy to install and enables long-term support.
• Don't forget to consider a scalable solution.• Pay continual attention to backup tools. They will
save lot of money for both you and the customer.
