August 2014
RELM—BK RADIO KNG Series Lineup in
VHF, UHF, 7-800MHz P25 Phase I & II
Upcoming Events
APCO International
annual training and
Vendor Expo, August 3-6
New Orleans.
NAPCO (APCO)
monthly meeting August
14, Fairfield. More info
on NAPCO.org
Inside this issue:
WATSON Mercury
Dispatch Consoles
2
AVTEC Scout IP
radio dispatch
consoles
2
CODAN/Daniels
portable repeaters
including their new
cross-band and net-
work linked repeaters
3
GENERAL
DYNAMICS R8000B
has new firmware
available for down-
load
3
RAYTHEON SNV 12
Voter. Helps your
system after narrow-
banding
4
CONSOLE
CLEANING
SYSTEMS cleans
your dispatch area
4
Northern CA, Northern NV & Hawaii www.thesalesgroup.com
The Sales Group MANUFACTURERS REPRESENTATIVES
Wireless News
RELM’s lineup in their new KNG series is below. The KNG Series Radios both Portable and Mobile are available in VHF, UHF 380-470 and UHF 440-520MHz and 700-800 MHz. We also offer our VHF-KNG Command Fire radio. All radios are available with 2024 channels. All are available with P25 9600 baud trunking. 700-800 Radios are also available in P25
Phase II TDMA. We also have entry level P25 KNG S series radios in VHF and UHF with 512 channels (non trunked). Also shown below is our Transportable mobile and desktop base station radio. Stop in and see us at APCO.
APCO Booth # 235
Page 2
MERCURY Furniture from Watson Dispatch Mercury, Watson’s newest dispatch center furniture.
Mercury gives you more space to work, more adjustability, and more Comfort than you’ve
ever had. (And takes less floor space to achieve it)
Designed for the way you work,
Watson quality is driven into every
Detail– solid frame construction,
unencumbered technology access,
Intuitive depth adjustment, and a user
controlled dashboard environment.
To learn more how MERCURY can work for
you, visit:
www.watsonfurniture.com/mercury
SEE US AT APCO, Booth # 718
AVTEC SCOUT IP Dispatch Console 3.0 Hardware Audio Package In March 2013, Avtec announced the latest Scout™ 3.0 software release that allows us to offer a suite of new hardware accessories. These professional-grade components continue Avtec’s tradition of providing robust hardware for mission-critical environments. They are now generally commercially available after successful
testing in public safety, transportation, and manufacturing dispatch centers. Mission-critical environments — such as 911 call centers or public safety answering points (PSAPs) demand the most reliable communication systems possible. We had the dispatcher in mind when we completely redesigned our hardware components to reduce size, improve performance, and take advantage of the latest technologies. Our new hardware products also meet global standards and use less energy, so they’re
environmentally-friendly. For dispatching, a dedicated media processing appliance at each console position
ensures the highest level of reliability.
New Scout Media Workstation Plus The Scout Media Workstation Plus is equipped with a dedicated audio processor, is lighter weight, and is 30 percent smaller so it takes up less space on your desktop. It uses less power, which has been reduced from
200W to 60W. It is a direct upgrade of our Scout Media Workstation and includes dual network connections to offer 100% redundancy for maximum uptime in your call center. The Media Workstation Plus is backward-compatible with existing Scout accessories.
SEE US AT APCO #857
Page 3 www.thesalesgroup.com August 2014
General Dynamics R8000B New Firmware General Dynamics has announced their second generation of its revolutionary R8000 communica-
tions system analyzer now with Auto Tune for Motorola APX, XTS, XTL, and Mototrbo.
The R8000B delivers a previously unimaginable result: a truly portable instrument with more functions than
yesterday’s bench top analyzers. And it now offers significantly improved spectral purity, surpassing that of
comparably priced and even much more expensive radio test sets.
The R8000B’s 14 pound weight gives technicians power and flexibility never before attainable - or currently
attainable with any other instrument. This, combined with the unit’s feature-packed spectrum analyzer and
bright 8.4” color LCD, makes it ideal for taking to sites for infrastructure maintenance and interference
measurement.
Firmware upgrades are available free via web download for the life of the unit, and new capabilities are being constantly added - so your R8000B actually becomes more powerful over time!
NEW R8000B 1.17.1.0 Firmware Release
http://www.gdsatcom.com/_private/CTE/R8000_software_upgrades.php
New Features in Auto Tune APCO BOOTH 1725
(1) Kenwood NX series radios now supported
(2) Motorola XTS 1500 radios now supported
(3) Export all Auto-Tune test reports or test logs with a single soft key
APCO Booth # 418
Contact us now for
SALE pricing until 9-15
Northern CA, NV
Mike Sage, CSP,
Partner
888-801-7253
Bay Area Northern CA
Manny Vierra, CSP
408-309-3954
Central Valley, No. CA
Paul Mills
(925) 766-4545
Hawaii
Ron Serrao
808-985-7545
****************
Proud Members of
The Sales Group MANUFACTURERS REPRESENTATIVES
We are on the web
www.thesalesgroup.com
QUALITY INTEGRITY SERVICE
The SNV-12 Signal and Noise Voter is a communication device that assures high quality radio signal transmission and retransmission across its network. Improve you systems performance after narrow banding. It uses individual digital signal processors (DSP) to continuously select the receiver with the lowest noise or best
signal-to-noise ratio (SNR) from multiple sources. The SNV12 then provides the “voted” output to a dispatcher and/or to a repeater for retransmission so that all users can hear the best signal, each time they communicate. REMOTE CONTROL Authorized users will now be able to remotely control the SNV12 voter operation via the front panel IP port thanks to a flash firmware upgrade the voter’s CPM3 module.
Currently, users can view performance statistics of each voted site in time or counts over one hour to one week time period. This upcoming upgrade to the CPM3 mod-
ule will also allow users connected to the IP port to remotely disable a site, force vote a site, or modify the system transmit configuration. CPM-3 Module: Upgrade your older voters with this module
Will allow users connected through the IP port to remotely disable a site, force
vote a site or modify the system transmit configuration.
New Diagnostic Capability: Voted and/or transmit audio can be remotely
monitored via the IP connection. SEE US AT APCO
Booth # 1651
Console Cleaning Specialists
CCS is dedicated to preventative maintenance, detailed cleaning, and
product solutions for consoles in 911 dispatch facilities and other
mission critical centers.
Their team of professionals are trained and very familiar with consoles, and the asso-
ciated technologies and the unique challenges of the 24/7 environment. You have
invested in the best consoles on the market. C*C*S wants to help you protect that
investment and extend the life of your products. Their teams are Professionals who
understand 9-1-1 dispatch, its associated technologies and unique challenges. The
challenge is to provide an annual or bi-annual DETAILED CONSOLE CLEANING &
PREVENTATIVE MAINTENANCE SERVICE that allows dispatchers to continue their
work with minimal interruptions and noise, while keeping the security of the center
intact.
C*C*S’s services include: Console moves and Repairs,
Raised Floor, Static Free Carpet Installation, and Cable
Repair.
SEE US AT APCO BOOTH # 659
Raytheon SNV12 Voter