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The Power of Human Connection
Michael and Katie Stallard
www.ConnectionCulture.com
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OUR CLIENTS
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CONNECTION CULTURE MODEL
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CONNECTION CULTURE MODEL
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POLL
Have you experienced a…
• culture of control?
• culture of indifference?
• Connection Culture?
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EXAMPLES
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CONNECTION DEFINED
Connection is a positive bond based on shared identity, empathy and understandingthat moves individuals toward group-centered membership.
Disconnection is anything less than a positive bond.
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RESEARCH AND FINDINGS
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CONNECTION: A SUPERPOWER
• Makes you smarter, happier and more productive
• Makes you more resilient to stress
• Helps protect you from illness
• Heals damage stress does to chromosomes
• Associated with 50% reduction in risk of early death
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DISCONNECTION: A SUPER-STRESSOR
• Increased vulnerability to other stressors
• More intense reaction to negatives
• Less emotional boost from positives
• Greater feelings of helplessness and threat
• Impaired cognitive function
• Decreased effectiveness of sleep
• Problems with self-regulation
• Depression
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POLL
Over the next three years, the stress I experience will…
• rise
• stay the same
• decline
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POLL
Over the next three years, the human connection I experience will…
• rise
• stay the same
• decline
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BENEFITS TO TEAMS/ORGANIZATIONS
• Cognitive advantage
• Employee engagement
• Strategic alignment
• Quality of decisions
• Creativity and innovation
• Agility and adaptability
= powerful performance advantage
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ORGANIZATIONAL RESEARCH
Gallup Research study units with higher connection/engagement:
• 21% higher productivity
• 22% higher profitability
• 10% higher customer metrics
• 41% fewer quality defects
• 48% fewer safety accidents
• 37% lower employee turnover
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CONNECTION CULTURE MODEL
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When everyone in the organization is
• proud of the reputation
• united by the values
• motivated by the mission
VISION
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When everyone in the organization
• understands the needs of people
• appreciates their positive, unique contributions
• helps others achieve their potential
VALUE
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When everyone in the organization
• safeguards relational connections
• shares ideas and opinions honestly
• seeks the ideas of others
VOICE
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BUILDING BLOCKS
• Develop a “connection mindset”
• Cultivate connecting habits of attitude, language and behavior (see Connection Culture)
• Memorize the 3Vs of a Connection Culture
✓ Communicate an inspiring vision
✓ Value people
✓ Give people a voice
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BUILDING BLOCKS
• Keep in mind that Connection Cultures are developed one subculture at a time. Assess each subculture then mentor and coach.
✓ What is the current state of the subculture you are in?
✓ What actions need to be taken to strengthen your subculture?
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BUILDING BLOCKS
• Establish and promote core values that connect.
• Hire, develop and promote for competence and connection skills.
• Employ Knowledge Flow Sessions to keep people in the loop and hear their ideas and opinions.
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BUILDING BLOCKS
• Establish a leader with resources and responsibility for overseeing the cultivation of a Connection Culture.
• Develop a culture team that includes culture ambassadors who identify positive examples and practices of connection taking place.
• Celebrate and disseminate acts of connection (both stories and practices).
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BUILDING BLOCKS
• Carve out a minimum of one day each week to spend time with family and friends.
• Prioritize family meals.
• Limit screen time.
• Volunteer in your community.
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Develop the courage to connect!
Types of connectors:
• Intentional Connector
• Unintentional Disconnector
• Intentional Disconnector
THE CHALLENGE
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