![Page 1: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/1.jpg)
The Power of Business Analytics Sibos 2010 Amsterdam
Bart Claeys, SWIFT
Neal Livingston, Standard Chartered Bank
26 October 2010
![Page 2: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/2.jpg)
• Your challenge• Your solution• Business analytics at Standard Chartered• The power of business analytics• Q&A
Agenda
![Page 3: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/3.jpg)
2009 Market volatility and events…
… which continues in 2010
Your challenge
![Page 4: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/4.jpg)
?• Get insights to respond to mission critical questions
• To know where to get the insights and to trust these
• And even if you know
• It’s often
– Incomplete – Outdated – Time consuming – Expensive– Questionable quality-wise
Your Challenge
![Page 5: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/5.jpg)
SWIFT has a solution for analysing and reporting your SWIFT messaging activity, with fast and direct access to business analytics about your company and the global
financial industry
SWIFT has a solution for analysing and reporting your SWIFT messaging activity, with fast and direct access to business analytics about your company and the global
financial industry
SWIFT has a UNIQUE solution for analysing and reporting your SWIFT messaging activity, with fast and direct access to business analytics about your company and the global
financial industry
SWIFT has a UNIQUE solution for analysing and reporting your SWIFT messaging activity, with fast and direct access to business analytics about your company and the global
financial industry
• Reliable• Actionable• Secure
• Global• Cross-market• Up-to-date
Our Solution
![Page 6: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/6.jpg)
PowerPoint Toolkit – 23 October 2008 – Confidentiality: restricted 6
The Power of Business Analytics: Getting Insights into the Financial Market
![Page 7: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/7.jpg)
Importance of Business Analytics for Standard Chartered
Risk Mgt & Compliance
Performance Management
Balance Sheet &
Capital Management
![Page 8: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/8.jpg)
SWIFT's Role in the Information Supply Chain
Consistent and reliable reportingConsistent and reliable reporting
Value creator across the information supply chainValue creator across the information supply chain
Indicator of economic and financial activityIndicator of economic and financial activity
Facilitate usage and adoption of standardsFacilitate usage and adoption of standards
Central source of dataCentral source of data
![Page 9: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/9.jpg)
How Standard Chartered Uses Watch?
Group-wide Management
Client & Competition
Insights
Product & Network
Management
![Page 10: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/10.jpg)
Benefits in More Granular Information
Business Flow Management Pricing & Value-Added Services
Credit Facility Management Continuous Improvement
Currency &
Value
![Page 11: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/11.jpg)
The Bigger Picture
57A(Bene Bank)
56 (Intermediary Bank)
Charge Type(Ben/SH/Our)
Source of image: mentalfloss.com
![Page 12: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/12.jpg)
Watch helps you to:
• Monitor global trends and see how you evolve• Optimise your relationship network and reciprocity• Perform customer risk analysis• Identify business opportunities• Benchmark your operational performance• Target cost savings
Watch – Online Insights into Your Business
![Page 13: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/13.jpg)
• On-demand analysis of data via SWIFT.com
• Monthly data updates including customer data and SWIFT totals
Watch Portfolio - AnalysersOnline insights into your business
Traffic Analyser – including your market share and all correspondents
Message Cost Analyser – helping you with cost allocation, savings & forecasting
Billing Analyser – defining your total cost of ownership in SWIFT
Market Analyser – providing your rankings and performance benchmarks
![Page 14: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/14.jpg)
• Pre-defined reports downloaded from SWIFT.com • Monthly data updates
Watch Portfolio - ReportsOnline insights into your business
Today on SWIFT.com
• FIN traffic distibution by market / region
• FIN country market share
• FIN traffic costs
• FIN counterparties BIC11
More to come…
• Benchmarking reports
• Peer comparison
• Customised reporting
![Page 15: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/15.jpg)
Watch Value AnalyserOnline insights into amount & currency
• Ordering possible NOW!
• First data publication planned for December 2010
Visit the Watch demo stand and see a glimp of your institution’s total value
Allowing you to: • Monitor your institution’s liquidity per market, per corridor and
currency• Cross-charge more effectively• Perform customer risk analysis and respond to compliance
requirements• Size the opportunity to develop multi-currency products• Identify your market share per currency and its related growth
vs the market
![Page 16: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/16.jpg)
16
What is your focus?
THE INDUSTRY
YOUYOUR
NETWORK
Watch Value AnalyserCreating new insights
![Page 17: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/17.jpg)
Value AnalyserMonitor your business
• What is the total European import/export vs China financed through LCs?
• What is the total value? For which currencies?
Source: Watch Market Analyser
European import/export vs China through LCs
Did you know?
• Perform a similar analysis for each business line, country, entity…
![Page 18: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/18.jpg)
Transaction AmountsTransaction Volumes
Value AnalyserEvaluate customer reciprocity
• Who are my top counterparties? Is reciprocity respected?
“Reciprocity analysis can show different results when looking at currency or amount”
Source: Watch Traffic Analyser
![Page 19: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/19.jpg)
Value AnalyserTrack performance of correspondent network
“We are now receiving GBP payments from our
counterpart. Why?”
Source: Watch Value Analyser
• How can we optimise our correspondent network?
• Can we consolidate our EUR clearing activity ?
• Is our correspondent compliant with bilateral currency agreements?
• Can we improve our messaging efficiency?
Did you know?
![Page 20: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/20.jpg)
31%56%
Value AnalyserPerform customer/liquidity risk analysis
Transaction AmountsTransaction Volumes
Top 10 exposure
of 2010 Total
Source: Watch Traffic Analyser
• What is our top10 counterparty exposure? In which direction?
• Is our exposure increasing/decreasing from a value perspective?
• Perform a similar analysis for each business line, country, currency…
![Page 21: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/21.jpg)
Value AnalyserBenchmark against the industry
Source: Watch Market Analyser
• What is the market exposure towards a specific country?
• How is it evolving? Do we have a similar exposure?
• Should we take any measures to manage the risk?
Transaction flow evolution vs Greece
![Page 22: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/22.jpg)
Source: Watch Value Analyser
“Should we envisage developing multi-currency
products in Europe?”
…
“Should we adapt our pricing policy for USD
payments?”
Value AnalyserBenchmark against the industry
• What are the most common currency flows in specific corridors?
• Can we leverage this information for business development purposes?
![Page 23: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/23.jpg)
Key features:
• SaaS model – Software as a Service
• Unique source
• From a neutral and trusted party
• Monthly updates of high-quality data
• Historical data (prior two years + current year-to-date)
• Under evaluation: daily, intra-day traffic analysis
Watch – Business Intelligence only from SWIFT
![Page 24: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/24.jpg)
• Want to know more of Watch @ Sibos?– Ask your SWIFT relationship manager– Visit the Watch demo stand– Receive a sample of your institution’s currency & value data
• Want to follow-up after Sibos?– Ask your SWIFT relationship manager– [email protected]
• Other Q&A?
More Information
![Page 25: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/25.jpg)
Questions & answers
?
![Page 26: The Power of Business Analytics Sibos 2010 Amsterdam Bart Claeys, SWIFT Neal Livingston, Standard Chartered Bank 26 October 2010](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649d895503460f94a6ec3d/html5/thumbnails/26.jpg)
Thank you