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The importance of top management leadership
Lawrence Waterman, OBE
Chairman
British Safety Council
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Let us not pray to be sheltered from dangers
but to be fearless when facing them
Rabindranath Tagore
Risk Management through Leadership
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• Creating an organisational culture for success
• Activities of Leaders
• Focusing on Excellence not Failure
• Broadening the View
Agenda
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Large complex, contaminated site, April 2006
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• Creating an organisational culture for success
Agenda
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Let us not pray to be sheltered from dangers
but to be fearless when facing them
Rabindranath Tagore
Risk Management through Leadership
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• Safety Culture is the organisational culture
• How do you want people to work
– managed but empowered
– reliably rule-following (if a little inflexible)
• Health and safety will sit within this frame
Culture
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• Implication is that fully integrated, innovative phase is best
• Depends on the work, the workforce and other factors
Stages of Development
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• Creating an organisational culture for success
• Activities of Leaders
Agenda
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• Leaders are clear about aims and objectives
• Leaders create followers
• Leaders are active and demonstrate behaviours to model
• (Good) Leaders listen as well as speak
• Leaders surprise
• Leaders motivate, encourage and praise what is good
• Leaders operate in a structure
Activities of Leaders
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Supervisors – the local leaders
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• We called them “Black Hats”
• Respect – Black Hat Conventions
• Daily – the leaders that the
workers experience
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• Creating an organisational culture for success
• Activities of Leaders
• Focusing on Excellence not Failure
Agenda
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• Theory backing this
• Behavioural-based approaches
• Safety I and Safety I I
• Reward and Recognition
Focusing on what goes right
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Climate Surveys - Questionairres
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• What’s it like working here ?
• The medium is the message !
Just by asking you win respect
• The answers inform the next stage
of workforce engagement
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• Creating an organisational culture for success
• Activities of Leaders
• Focusing on Excellence not Failure
• Broadening the View
Agenda
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Health – not just accident prevention
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• Porridge – breakfast campaign
• Health as a way to engage
• Ill Health costs us even more than
accidents – lost productivity
• Workplaces as suitable venues for
good health initiatives
• Evidence is that this is a good
investment with a rapid return
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Air Pollution
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Air pollution in the largest cities is a
growing concern
Outdoor workers, inc. police, road
maintenance, construction
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New research: Future risk
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Literature review by
Robertson Cooper
Lots of research about how work is
changing – technologically,
demographically, contractually
- but little on health/wellbeing and
implications of these changes
Research shows the psycho-social
risks of ‘over-engagement’ with work
via new communications
Research vital to prepare for and
influence future
https://www.britsafe.org/campaigns-
policy/future-risk/
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Wellbeing
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• Literature review – ‘Not just free
fruit: wellbeing at work’
• Top level recommendations
• A way of engaging the whole
workforce
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• Create a culture for success
• Be very visible leaders
• Build leadership at every (suitable) level
• Health and safety, Wellbeing and Health & Safety
• The mind as well as the body
• Celebrate success
H&S is a good news story
Summary