The ‘Future’ of ICTThe ‘Future’ of ICT
A Presentation Club of Amsterdam
Centre for Consulting Excellence
International Business Liaisons
The history of ICT over the The history of ICT over the last 30 years last 30 years Quite a tripQuite a trip
How would one label the How would one label the maturity of ICT today maturity of ICT today
and whyand why
What are the main problems What are the main problems in ICT todayin ICT today
The Role of the CIOThe Role of the CIO
What is going to happen in the What is going to happen in the next 20 yearsnext 20 years
Current focus area’s of innovationCurrent focus area’s of innovation
In 20 years from now, In 20 years from now, will ICT still be an industrywill ICT still be an industry
NewCoICT
Industries
Information
Telcos
Banking
Government
Retail
Health
Transport
Linking all services in ICTLinking all services in ICTLinking all services in ICTLinking all services in ICT
The Holistic Approach in ICTThe Holistic Approach in ICT
InformationTechnology
BusinessProcesses
People
Strategy
1. Vision, mission, strategy & objectives
2. Choose your business model:- Operation excellence- Customer intimacy- Product leadership
3. Define & design the operating model
HRM aspects:- Training & education, trainingplans- Assignments on projects- Competence mgt.- etc
ICT aspects:- Methods, tools, techniques- Development environment- Architecture- Infrastructure- etc
Workflow mgt.Workload mgt.etc
The ICT implementationThe ICT implementation
“ “ the embedded problems of a successful ICT presence and its the embedded problems of a successful ICT presence and its strategies for sustained quality in operations, strategies for sustained quality in operations,
are to be projected on the type of organization, the processes are to be projected on the type of organization, the processes involved within a company and consequently, involved within a company and consequently,
in the creation of quality generated managerial directions and in the creation of quality generated managerial directions and the instructions given!”the instructions given!”
AA problem of problem of TopologyTopology
How do we How do we seesee this World Work this World Work
GDP Distribution in 1992GDP Distribution in 1992
GDP GDP byby GlobalizationGlobalization 2020 2020
The Realistic ICT ApproachThe Realistic ICT Approach
An unprecidented Business Process Flow An unprecidented Business Process Flow Analyses, aimed at the highest ROI goals Analyses, aimed at the highest ROI goals set from current offerings and use, for set from current offerings and use, for proven sustained profitability in your proven sustained profitability in your
ICT &ICT & Automation!Automation!