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THE EMIRATES GROUP ENVIRONMENTAL REPORT 2016-17
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We recognise that preserving our resources will be one of the greatest challenges in our drive towards sustainable development. This, however, will not materialise unless different facets of our society adopt energy conservation principles in their core values.
HIS HIGHNESS SHEIKH MOHAMMEDBIN RASHID AL MAKTOUM VICE PRESIDENT AND PRIME MINISTER OF THE UAE AND RULER OF DUBAI
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BIODIVERSITY AND CONSERVATION
ENVIRONMENTALDATA
COMMUNITY APPENDIX 1 APPENDIX 2 ASSURANCE REPORT
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTALHIGHLIGHTS
FLIGHT OPERATIONS
GROUNDOPERATIONS
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OVERVIEW
CONTENTS
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Emirates is a global airline, operating the world’s largest fleets of Airbus A380
and Boeing 777 aircraft from its hub in Dubai, United Arab Emirates. Its main activity is the provision of commercial air transportation services.
dnata is one of the largest combined air services providers in the world and the largest travel management services company in the UAE. Its main activities are the provision of cargo and ground handling, catering and travel services.
Emirates and dnata are independent entities and do not form a group as defined by International Financial Reporting Standards. However, these entities are under common management. Therefore, they are together referred to as the Emirates Group in this document.
The Emirates Group Environmental Report complements The Emirates Group Annual Report 2016-17, and covers the Emirates Group’s financial reporting year (1 April 2016 to 31 March 2017).
The Emirates Group Annual Report 2016-17:https://cdn.ek.aero/downloads/ek/pdfs/report/annual_report_2017.pdf
OVERVIEW
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OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
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ASSURANCE REPORT
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The year 2016-17 was a particularly testing one,
as we faced a series of social, economic and political
events that erupted across our markets around
the world. Consumer confidence and travel demand
were hit by a series of shocks during the year.
While Emirates carried a new record of 56.1 million
passengers, one of the effects of these events was a
fall in our average seat load factor, from 76.5% last
year to 75.1% in 2016-17, which also impacted our
passenger fuel efficiency results.
Yet our strong track record, business foundation,
and brand reputation have stood us in good
stead, enabling us to weather these
turbulent times.
CHAIRMAN’SSTATEMENT
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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We have completed a significant refresh of our fleet, retiring the last of our
Airbus A340s and A330s. Our passenger fleet now consists entirely of Airbus
A380s and Boeing 777s. Together with our Boeing 777 freighters, our average
fleet age stood at a very young 5.3 years.
Our efforts to enhance operational efficiency across the business will also
help us to reduce costs and to reduce our environmental impact.
For example, Emirates Engineering introduced a water-saving aircraft
washing procedure, which will help us to save 11 million litres of water a year.
Their energy efficiency projects, such as installing light emitting diode lighting
in the hangars, are also saving a substantial 237 megawatt-hours of electricity
a month.
Onboard our aircraft, we are now providing sustainably-made blankets in
economy class on long-haul flights. Each warm fleece blanket is made from
28 recycled plastic bottles, which could otherwise have ended up in landfill.
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5.3 Average fleet age in years
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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dnata marked its most successful and profitable year of operations yet in its
58-year history. Across dnata’s four business divisions – UAE airport operations,
international airport operations, travel services, and catering, we won significant
new contracts, expanded existing relationships, and continued to win
recognition for our quality services.
As a foundation for enabling long-term excellence in Health, Safety and
Environment (HSE), dnata implemented an Integrated Management System
(IMS) during the year. The IMS, one of the cornerstones of our “One dnata”
strategy, covers all operational aspects of dnata’s diverse business, and will
support a learning culture to deliver continuous improvement across all
areas of the business.
The year 2017 is the United Nations International Year of Sustainable Tourism
for Development, and aviation plays an integral part in supporting sustainable
tourism by connecting travellers to their destinations, as well as carrying vital
cargo. We firmly believe that we have a responsibility towards the places and
environments where we operate. In this year’s Environmental Report, we
have linked our environmental priorities to the United Nations Sustainable
Development Goals to help us focus better on where we can have the
greatest impact.
As a Group, we have invested in enhancing natural capital in ways that
directly support sustainable tourism. The Dubai Desert Conservation Reserve
and Emirates One&Only Wolgan Valley both protect valuable ecosystems
and at the same time provide unique and sustainable experiences for visitors
from around the world.
We have continued our strong support for action against the illegal trade
in wildlife, and through our ‘A Greener Tomorrow’ initiative we contributed
to three organisations in Africa that are at the forefront of wildlife protection:
Southern African Wildlife College Trust, Southern African Foundation for
the Conservation of Coastal Birds, and African Parks. dnata’s employee-led
philanthropy programme dnata4good continued its support for wildlife
conservation in South Africa, and completed a school-building project
in Nepal.
We are investing in our people, new systems, technologies, and infrastructure
that will enable us to continue developing our business profitably and
sustainably. Our journey to transform our business will open new opportunities
to improve levels of resource efficiency, building up our business resilience to
chart a path not just through the year ahead, but for the long-haul.
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OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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THE LEADERSHIP TEAM
The Chairman and Chief Executive of Emirates Airline and Group is His Highness (H.H.) Sheikh Ahmed bin Saeed Al Maktoum. Sir Tim Clark is President of Emirates Airline. The President of Group Services and of dnata is Gary Chapman. Both presidents are supported by a senior management team, who oversee the various business units of the Group.
Gary ChapmanPRESIDENT
GROUP SERVICES & dnata
Sir Tim ClarkPRESIDENT
EMIRATES AIRLINE
H.H. Sheikh Ahmed bin Saeed Al Maktoum
CHAIRMAN & CHIEF EXECUTIVE
EMIRATES AIRLINE & GROUP
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OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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ENVIRONMENTALHIGHLIGHTS
Environmental Aspect
CO2 emissions
UN Sustainable Development Goals
Key Actions
Operating modern, fuel-efficient aircraft.
Fuel Optimisation Group driving initiatives including optimised
potable water uplift, use of ground-supplied power where
available instead of the aircraft auxiliary power unit, and use of
fuel-saving operating techniques where safe and practicable.
Working with air traffic management providers and authorities
to implement new fuel-saving routes and flight procedures, and
optimised flight planning to utilise the most fuel-efficient routes on
the day.
Supporting development of a global market-based
measure for international aviation emissions.
Optimised ground transport planning.
Highlights from 2016-17
Fleet renewal programme brought the average fleet age to
63 months (5.3 years).
Idle reverse thrust on landing saved 4,941 tonnes of fuel
(15,564 tonnes of CO2). Engine out taxi in (turning off one engine
while taxiing in) saved 1,170 tonnes of fuel (3,686 tonnes of CO2).
Emirates undertook an international demonstration flight for
System-Wide Information Management (SWIM).
The International Civil Aviation Organisation (ICAO) Assembly
agreed to establish the Carbon Offsetting and Reduction Scheme
for International Aviation (CORSIA) in October 2016.
The Emirates Group staff transportation scheme expanded to include
Dubai Airports staff, eliminating 16,000 trips and 371,000 km of
travel, and reducing CO2 emissions by 171 tonnes. This project won
the Dubai Award for Sustainable Transport in Mobility Management.
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OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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Environmental Aspect
Local Air Quality Emissions
Noise
UN Sustainable Development Goals
Key Actions
Operating modern, low-emissions aircraft that meet
applicable international engine emissions standards, and using
ground-supplied power where available, instead of the aircraft
auxiliary power unit.
Employing electric and low-emissions ground equipment and
vehicles.
Operating modern, low-noise aircraft that meet ICAO Chapter
4 standards.
Flying our aircraft in accordance with noise abatement
procedures where published for an airport.
Highlights from 2016-17
100% of aircraft fleet compliant with applicable emissions standards.
(NB: Metric does not include two wet-leased B747-400 freighters.)
dnata continued to expand its fleet of green vehicles and ground
service equipment, including in Dubai (86 hybrid or electric vehicles),
Switzerland (electric forklifts, vehicles and stairs), and Singapore
(pallet jacks and forklifts). dnata management teams in a number of
locations, including Dubai and Amsterdam, adopted hybrid vehicles.
Emirates acquired an electric Bolloré Bluecar for ramp operations at
Paris-Charles de Gaulle Airport.
Emirates Flight Catering trucks all operating on low-sulphur diesel.
100% of fleet compliant with Chapter 4.
(NB: Metric does not include two wet-leased B747-400 freighters.)
ENVIRONMENTAL HIGHLIGHTS
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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Key Actions
Investing in renewable energy solutions.
Retrofitting facilities with energy efficient fittings, such as
LED lighting, efficient chillers, etc.
Dry washing of aircraft.
Procuring items made from recycled materials.
Recycling, including paper, plastic, aluminium, hydraulic oil, etc.
‘Think before you print’ campaign.
Environmental Aspect
Energy (Electricity)
Water
Materials and Waste
UN Sustainable Development Goals
Highlights from 2016-17
The solar array at the Emirates Engine Maintenance Centre
generated 1,403 MWh over the year.
Changing to LED lighting in Emirates Engineering saved >237 MWh of
electricity a month.
New lighting systems at dnata cargo facilities in Melbourne and
Sydney reduced energy consumption by 50% and 40% respectively.
Significant savings were also achieved from similar initiatives in
Manchester, Singapore and the UAE.
Savings estimated at 11 million litres of water per year.
New economy class blankets made from 100% recycled plastic bottles.
3,208 tonnes of materials recycled.
33% fall in print volumes, saving millions of pages, hundreds of trees,
and an estimated 2.5 million kWh hours of electricity between October
2016 and March 2017.
ENVIRONMENTAL HIGHLIGHTS
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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Key Actions
Conducting awareness campaigns against the illegal trade in
wildlife and wildlife products.
Support for wildlife and ecosystem conservation through the
Dubai Desert Conservation Reserve, Emirates One&Only Wolgan
Valley, ‘A Greener Tomorrow’, and dnata4good.
Environmental Aspect
Biodiversity
UN Sustainable Development Goals
Highlights from 2016-17
Emirates A380 model at London Heathrow roundabout displaying
United for Wildlife design.
Dubai Desert Conservation Reserve: 300 houbara bustards released,
200 ghaf trees planted, and a new species of wasp discovered.
Emirates One&Only Wolgan Valley: hosted university research on
wombat biology; WomSAT app recorded nearly 6,000 wombat
sightings; vegetation restoration provided habitat for endangered
species, including the regent honeyeater.
‘A Greener Tomorrow’ supported three organisations in Africa:
Southern African Wildlife College Trust, Southern African Foundation
for the Conservation of Coastal Birds, and African Parks.
dnata4good: supported rhinoceros conservation in South Africa.
ENVIRONMENTAL HIGHLIGHTS
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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Emirates is committed to operating a fleet of young
and modern wide-body aircraft, which are quieter
and more efficient to operate, and which also offer
superior flying comfort with the latest technologies
and features for our crew and customers.
FLIGHT OPERATIONS
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EMIRATES AIRLINE
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
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In 2016-17 we took delivery of 35 aircraft – 19 Airbus A380s and 16 Boeing
777-300ERs. At the same time, we retired 27 older aircraft, including our last
Airbus A330s and A340s. As a result, our total fleet size at the end of the
financial year came to 260, entirely comprised of Airbus A380s and Boeing 777s,
with the exception of two wet-leased Boeing 747-400 freighters and one Airbus
A319 used for Emirates Executive jet charters.
This investment in fleet renewal brought our average fleet age down to 63
months (5.3 years), significantly lower than the industry average of 140 months.
This young fleet age ensures that 100% of our aircraft are compliant with
International Civil Aviation Organisation (ICAO) Chapter 4 standards for noise
and the applicable standards for aircraft engine emissions (note: figures exclude
the two wet-leased Boeing 747-400 freighters).
We expanded our network by adding six new passenger destinations and one
new freighter destination during the year, while increasing frequencies on nine
routes and upgrading capacity on several others. These additions brought our
net capacity up by 7.2%, measured in available tonne kilometres (ATKMs).
However, the average seat load factor fell slightly to 75.1%, compared with
76.5% the previous year, as consumer confidence and travel demand were hit
by a series of shocks during the year.
Jet fuel remains our largest single area of expenditure: in 2016-17, we spent
AED 21 billion on fuel (approximately US$ 5.7 billion), with fuel consumption
rising 8.7% to 10,998,480 tonnes in line with the growth in our network. Emirates
therefore has a comprehensive programme of identifying, implementing and
monitoring fuel optimisation opportunities, coordinated by a Fuel Optimisation
100% compliant with noisestandards
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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Group that meets monthly. These initiatives include maximising use of
ground-supplied power at the airport gate instead of the aircraft auxiliary
power unit (APU), managing the quantity of potable water loaded for a flight,
reducing the operating weight of the aircraft by using modern lightweight
equipment, optimised flight planning, and aircraft operating techniques such
as using idle reverse thrust on landing and turning off one engine while
taxiing in.
Despite these efforts, we saw the impacts of the challenging business
environment and geopolitical events in our fuel efficiency results, which were
affected by the lower seat load factors and the longer flight times required
to avoid closed airspace over conflict areas. While we improved cargo fuel
efficiency by 1.2%, passenger fuel efficiency declined 1.2%, and combined
fuel efficiency (measured in litres per tonne-kilometre) declined 2.1%.
We are facing these challenges head-on, and all parts of the company are
focused on maintaining the resilience of the business, both commercially and
operationally, by investing in our people, technology and infrastructure.
Addressing Carbon Emissions
The Member States of ICAO made history when they reached agreement
on the Carbon Offsetting and Reduction Scheme for International Aviation
(CORSIA) at their 39th Assembly in Montreal in October 2016. CORSIA is
intended to address the growth in carbon emissions from international civil
aviation after 2020, but implementation will actually begin as early as 2019,
when international aircraft operators including Emirates will need to begin
monitoring emissions to collect data for the baseline.
Emirates supports the establishment of a single global measure to address
international aviation’s carbon emissions. While we are subject to – and are
fully compliant with – the European Union Emissions Trading System (EU ETS),
CORSIA should remove the need for the ETS, and any other schemes, to
address carbon emissions from international aviation, including emissions from
flights between European countries. This is essential to avoid double counting
of emissions through overlapping administrative procedures. The ICAO
Assembly Resolution (A39-3) itself “determines that the CORSIA or any other
scheme decided by the Assembly is to be the market-based measure applying
to CO2 emissions from international aviation”.
CORSIA does not stand alone, but is just one of four pillars of the aviation
industry’s climate action. Emirates and our industry partners will continue to
prioritise investments and improvements in technology, operations and
infrastructure to minimise our carbon intensity.
Further information on CORSIA:
https://www.icao.int/environmental-protection/Pages/
market-based-measures.aspx
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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Every day, Emirates’ flights cross the airspace of many different countries,
facing a variety of air traffic and weather conditions en-route. However, despite
the global nature of aviation, the systems for transferring information between
all of the components of the aviation system – airline operators, flight crews, air
traffic management providers, meteorological services, and airports – are still
not standardised globally, resulting in missed opportunities for fuel-saving
routes and flight procedures.
Part of the solution to this problem lies in System-Wide Information
Management (SWIM), the ‘intranet of air traffic management’. SWIM presents
a common set of information exchange standards for aviation operational
information, enabling the right information to be delivered where it is needed
at the right time to provide the most efficient use of airspace while safely
managing air traffic and allowing pilots to avoid hazardous weather.
As a global airline, Emirates strongly supports the international efforts to make
SWIM a reality. In May 2016, we operated the first SWIM Global Demonstration
Flight on Emirates flight EK127 from Dubai to Vienna to put these concepts into
practice. Numerous stakeholders took part in the project, including the UAE’s
General Civil Aviation Authority (GCAA), Dubai Air Navigation Services (DANS),
EUROCONTROL and Austrocontrol.
This first demonstration flight took advantage of digital exchange of information,
including the flight plan, aeronautical information (Notices to Airmen, or NOTAMs),
weather information, and information on runway conditions at the destination, as
well as enabling additional checks for more fuel-efficient flight levels in UAE and
European airspace. Building on this demonstration flight, Emirates looks forward
to supporting the ongoing rollout of SWIM around the world, together with the
opportunities for enhanced efficiency that it offers.
SUPPORTING THE ‘INTRANET OF AIR TRAFFIC MANAGEMENT’
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OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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Keeping aircraft clean is an essential part of airline maintenance. A grimy exterior
not only looks unpleasant, it results in additional inflight fuel consumption due
to the additional wind resistance. In the past, all of Emirates’ aircraft were washed
in the traditional way, with large volumes of water applied at high pressure at
an outdoor washing bay. This type of wash would use up to 7,000 litres of water,
which is a precious resource in a desert environment. After a careful assessment
of the available options, Emirates Engineering introduced dry washing on
1 April 2016.
Dry washing is similar to polishing: a team of trained cleaners applies a
water-based cleaning solution and buffs the surface with special cloths. It not
only uses a fraction of the water required for a standard wash, it uses much less
chemical solution, and the cloths can be washed and reused.
The process applies a protective coating on the aircraft, which keeps the
aircraft cleaner for longer and has a glossier appearance. The end result is a
much higher quality finish, achieved through a process that saves some 11
million litres of water a year.
The dry wash process also saves considerable downtime. Previously, Emirates
Engineering had to schedule aircraft specially for washing in the dedicated
outdoor bay. Now, the dry wash can be undertaken in the hangar when an
aircraft is brought in for regular scheduled maintenance checks, reducing the
number of hours the aircraft is out of service.
Watch Emirates dry washing an A380:
https://www.youtube.com/watch?v=FwPBXg8X66I
EMIRATES ENGINEERING
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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3,100 kg of cans from Emirates flights recycled
Emirates introduced new blankets made from 100% recycled plastic bottles,
which are used in Economy Class on long-haul flights. The soft and warm
blankets, designed in partnership with inflight product specialists Buzz, are made
using ecoTHREAD™ patented technology: plastic bottles are first chipped, then
spun into yarn, which is then woven into blankets. Each blanket uses the plastic
from 28 recycled bottles.
We estimate that, by the end of 2019, the ecoTHREAD™ blankets would have
prevented 88 million plastic bottles from wastefully entering landfill – equivalent
to the weight of 44 Airbus A380 aircraft. The manufacturing process also reduces
emissions from energy consumption by 70% compared with manufacturing
using new plastic.
ecoTHREAD™ is certified with the Intertek Green Leaf Mark by third-party
testing and certification body Intertek and independently verified to use 100%
recycled materials.
See more on Emirates’ sustainable blankets:
https://youtu.be/iyoZnrIFaM4
Emirates Flight Catering is a large contributor to our recycling efforts.
Recyclable items are separated from galley waste after it is removed from
the aircraft, including plastic bottles, aluminium cans and aluminium foil. The
catering company donates a proportion of the recovered aluminium cans to
the Emirates Environmental Group’s regular can drives; in 2016-17, Emirates
Flight Catering donated more than 3,100 kg of cans from Emirates flights.
CABIN SERVICE AND CATERING
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OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
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Aircraft Inoperation ChangefromMarch2016 Onfirmorder
A330-200 - -13 -
A340-300 - -4 -
A340-500 - -1 -
A380-800 94 19 48
B777-200ER - -6 -
B777-200LR 10 - -
B777-300 9 -3 -
B777-300ER 131 16 21
B777-8 / B777-9 - - 150
Total Passenger 244 8 219
B777-200LRF 13 - -
B747-400ERF (on wet lease) 2 - -
Total Cargo 15 - -
A319 ACJ 1 - -
Total Executive Charter 1 - -
Total 260 8 219
FLEET INFORMATION AS AT 31 MARCH 2017
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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The Emirates Group has a diverse range of business operations
on the ground, ranging from airport ground and cargo handling,
through flight catering, to destination management and tour
operations. In addition, the Group has a large portfolio of facilities
in Dubai and internationally. Across the Group, our environmental
initiatives range from enhancing the efficiency and reducing the
impact of ground transportation, through to cutting electricity
consumption by retrofitting lighting.
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GROUNDOPERATIONSDNATA, EMIRATES AND GROUP SERVICES
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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The Emirates Group’s Transport Services department completed the latest
phase of their ongoing staff transport optimisation programme when over 700
Dubai Airports staff based at Dubai International joined the Emirates Group staff
transportation scheme from 1 January 2017. Every year, the consolidated service
will eliminate 16,000 bus trips, cut distance travelled by 321,000 km, and reduce
our carbon footprint by 171 tonnes. As additional benefits, the project is helping
to reduce traffic congestion and emissions affecting local air quality, enhancing
the safety and comfort of staff, and reducing the cost of providing the service.
The innovative approach won the Transport Services department the Dubai
Award for Sustainable Transport in Mobility Management.
The Emirates Group has introduced a number of hybrid vehicles into its
transport fleet, supporting the direction of the Dubai Government’s Green
Mobility Initiative and helping to reduce carbon emissions by 63 tonnes a
year, as well as cutting air pollution. Further trials are under way of hybrids
in various operational areas.
dnata’s ground handling operations in Dubai and around the world have
been gradually replacing vehicles and ground service equipment with electric
equipment, reducing emissions of carbon dioxide and other pollutants. The
Amsterdam cargo-handling operation replaced diesel equipment with electric
and cleaner-burning liquid petroleum gas (LPG) equipment, and they are
looking forward to introducing more electrically-powered equipment for the
passenger operation over the coming year. Electric ground equipment and
vehicles are also in use in Switzerland and Singapore airport operations, and
there are plans to extend both the fleet of vehicles and the locations where
they are deployed.
In Paris, Emirates rolled out an electric car for our operations on the ramp
at Paris-Charles de Gaulle Airport. The Bolloré Bluecar’s 30 kWh battery, which
uses lithium metal polymer technology, features a range of up to 250 km
on a single charge.
GROUND TRANSPORTATION
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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Leading into the Year of Tourism for Sustainable Development, dnata’s
Destination and Leisure Management division – trading as Arabian Adventures
and Gulf Ventures – had its verified carbon footprint recertified under the
Enviro-Mark Certified Emissions Reduction and Management (CEMARS) scheme.
CEMARS certification indicates that the greenhouse gas emissions associated
with Arabian Adventures’/Gulf Ventures’ operations have been measured and
independently verified in accordance with international standards. It also
recognises the business division’s commitment to continuously managing and
reducing its emissions.
Arabian Adventures has been CEMARS-certified since 2009. In 2016,
Arabian Adventures merged its operations with Gulf Ventures under the
Destination and Leisure Management division of dnata. Destination and Leisure
Management provides a full range of destination management services in the
UAE, including desert camping tours in the Dubai Desert Conservation Reserve
where the environmental impact is carefully managed.
https://www.enviro-mark.com/our-members/members/arabian-adventures
SUSTAINABLE TOURISM
CEMARScertified
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OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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BIODIVERSITY AND CONSERVATION
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Light emitting diode (LED) lighting is helping the Group to make increasing
savings in electricity across our network. In Romania, for example, LED lighting
is saving dnata subsidiary Alpha Catering between 50% and 60% of their
electricity consumption for lighting compared with conventional fluorescent
tubes. In dnata’s Melbourne and Sydney cargo facilities, energy savings of 50%
and 40% respectively have been achieved by switching to LED lighting, amongst
other initiatives.
Emirates Engineering has installed LED lighting in their engineering hangars, as
well as in warehouses where they are activated by motion sensors. In addition,
engineers are using LED lights for aircraft cabin maintenance – where they have
the added advantage of being much cooler than the lights they replaced. Their
various energy-saving initiatives are saving more than 237 MWh of electricity a
month compared with consumption using the older light fittings.
We also monitor the electricity generated by our 1 megawatt solar array at the
Emirates Engine Maintenance Centre, which we reported on in 2015-16. Over
the year 2016-17, the installation generated 1,403 MWh of electricity, reducing
the demand for grid-supplied energy at the centre as well as the associated
carbon emissions.
A ‘Think before you print’ campaign driven by our Information Technology
department led to a huge reduction in print volumes. From its launch in October
2016 to the end of the financial year, we recorded a 33% dip in print volumes,
saving millions of pages, hundreds of trees, and an estimated 2.5 million kWh of
electricity. Printers are set to double-sided and greyscale printing as the default,
and the campaign encourages everyone to print documents only if needed. The
IT department monitors progress and reports on performance to all staff, so that
everyone can see how their actions contribute to the results.
BUILDINGS AND FACILITIES
INFORMATION TECHNOLOGY
237MWh of electricitysaved a month
23
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
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24
Emirates continued its strong support for actions
to stem the illegal trade in wildlife and wildlife
products, which is having devastating consequences
for wildlife and the environment in many parts of
the world.
BIODIVERSITY AND CONSERVATION
24
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
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25
One of the largest known aircraft models in the world, the Emirates A380
model is built to an exact 1:3 scale of a real A380 – the same size as a Boeing
737 – and weighs more than 45 tonnes. We also contribute to wider industry
and government efforts through participation on IATA’s International Wildlife Task
Force and the Consultative Body of the United States Agency for International
Development (USAID) ROUTES programme, Reducing Opportunities for
Unlawful Transport of Endangered Species (ROUTES).
Watch Emirates applying wildlife decals onto A380s:
https://www.youtube.com/watch?v=-Au787yuvso
We unveiled our fifth A380 emblazoned with special livery in support of
United for Wildlife – an alliance between seven of the world’s most influential
conservation organisations and The Royal Foundation of the Duke and Duchess
of Cambridge and Prince Harry. Unlike the previous four aircraft, this latest
Emirates “United for Wildlife” A380 is featured in situ, at the traffic roundabout
leading to London Heathrow Airport. This is a highly visible site that reaches
over a million international travellers and their families and friends annually.
United Against The Illegal Wildlife Trade
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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26
The Emirates Group funds the operations of the 225 km2 Dubai Desert
Conservation Reserve (DDCR), a representative inland desert habitat that has
been protected by government mandate since 2003.
In 2016, 85 mm of rainfall turned the desert green over winter, providing a
bonanza for the animals of the reserve. Bird life was abundant, and three desert
eagle owl nests were observed, while six short-eared owls, a rare visitor to the
UAE, were seen in January 2017. The reserve’s houbara bustard reintroduction
programme continued in conjunction with the National Avian Research Centre,
with 300 birds released in February 2017. Two nests were seen in March 2017,
making this the second year in a row that evidence of houbara breeding has
been sighted.
The DDCR again hosted a volunteer programme operated by Biosphere
Expeditions. This cooperative programme has been operating since 2012,
and provides the opportunity for volunteer participants to gather data on a
range of wildlife species, all of which assists in the conservation management
of the reserve. The DDCR also established a partnership with the Goumbook
Give-a-Ghaf tree planting programme and Dubai-based culinary tour
operator Frying Pan Adventures, through which visitors to the reserve planted
a total of 200 ghaf trees. The hardy ghaf tree is indigenous to the UAE, but has
faced threats to its survival. Goumbook, together with partners such as the
DDCR, has been working to reinvigorate awareness of the ghaf tree’s unique
value and ecological role.
DUBAI DESERT CONSERVATION RESERVE
26
300 houbara bustardsreleased
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
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27
The DDCR was honoured to host the President of the International Union for the
Conservation of Nature (IUCN), Mr Zhang Xinsheng, during a UAE IUCN National
Committee Meeting in November 2016. The IUCN is the largest conservation
organisation in the world, with over 200 State or Government members, over
1,000 non-governmental organisation members, and more than 16,000 voluntary
experts in its six commissions.
Discoveries continue to be made in the DDCR. Visiting researchers identified a
new species of Palarus wasp, not previously known to science, and which was
found on the flowers of desert shrubs. 1
In another project, researchers from the DDCR, Zayed University and the
Sharjah Research Academy used a drone to test the viability of low altitude
aerial photography for plant biodiversity monitoring. Drones present a
potential relatively low-cost alternative to labour-intensive ground-based
monitoring. Measurement of plant biodiversity is an important indicator of
animal grazing and its impacts on the health of protected desert shrublands.
Although they found plant species identification from drone imagery to be less
accurate than ground-based assessment, use of the drones meant that they
could collect data from a large area in a short period of time, as well as
assess the data remotely. 2
http://www.ddcr.org
1 Pulawski, Wojciech J. and Sarah K. Gess, 2016, A new species of the Genus Palarus (Hymenoptera: Crabronidae), Proceedings of the California Academy of Sciences, Vol. 63, No. 16, pp. 581-588.
2 Gallacher, David, Tamer Khafaga, Tamer Mahmoud Ahmed, and Hatem A. Shabana, 2016, Plant species identification via drone images in an arid shrubland, Proceedings of the 10th International Rangeland Congress, pp. 981-982.
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
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28
Emirates One&Only Wolgan Valley, our conservation-based resort in New South
Wales, Australia, continued its support for research that is helping to protect
Australia’s unique native wildlife. The resort has also maintained its carboNZero
carbon neutral certification through Enviro-Mark Solutions.
Wildlife
The WomSAT citizen science app, developed by the University of Western
Sydney with financial support from Emirates airline and Emirates One&Only
Wolgan Valley, recorded nearly 6,000 wombat sightings by the end of March
2017. Data collected from the app is helping researchers to identify opportunities
and challenges for wombat conservation, in particular distribution of sarcoptic
mange, an unpleasant and often fatal skin disease caused by tiny mites.
Research students at the University of Western Sydney are undertaking field
research on wombat biology in the Wolgan Valley reserve, while also making use
of the data recorded on WomSAT. Meanwhile, the Emirates One&Only Wolgan
Valley field guides work hard to raise awareness of the devastating impact of
sarcoptic mange, and guests can contribute by participating in wombat surveys
and logging their sightings on WomSAT.
https://www.womsat.org.au
EMIRATES ONE&ONLY WOLGAN VALLEY
28
6,000 wombat sightings
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
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COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
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Ecological Restoration
As part of the scheduled conservation activities arranged at the Emirates
One&Only Wolgan Valley, guests help field guides to collect seed from native
trees and shrubs, which is then propagated by a local community-run nursery
to support future tree planting efforts. Target species have included Callistemon
(bottle brush), Leptospermum (tea tree) and several species of Acacia (wattle)
and Eucalyptus (gum tree).
These efforts to restore the native vegetation are paying off. In early 2017,
there were confirmed sightings of the critically endangered regent honeyeater
in the reserve. Once seen overhead in flocks of hundreds across south-eastern
Australia, the regent honeyeater bird now numbers between just 800-2,000
individuals. Provision of suitable habitat is essential for the long-term survival
of species such as this.
https://www.oneandonlyresorts.com/one-and-only-wolgan-valley-australia
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
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30 30
First launched back in 2013, ‘A Greener Tomorrow’
provides a share of up to US$150,000 in funding
to not-for-profit organisations across the world
working innovatively to safeguard and improve
their local environments.
COMMUNITYOVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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31
Applications for funding were initially assessed by a committee comprised
of senior executives from the Emirates Group and members of the Environment
team. Shortlisted applicants were then invited to present their project proposal
in detail to the committee for further evaluation in order to select the winners,
which are presented below.
For further details on ‘A Greener Tomorrow’ and videos:
https://www.emirates.com/english/environment/greener-tomorrow/
greener-tomorrow.aspx
The funds awarded are raised through the Emirates Group’s various recycling
programmes. Following the overwhelming response received for the initiative
in its first year, Emirates decided to continue the programme for a second time
in 2016.
The winners of the second round of ‘A Greener Tomorrow’ were three
not-for-profit organisations working in wildlife protection and environmental
conservation in Africa. The three winners, selected from a global pool of
applicants working towards environmental sustainability and conservation, were:
Southern African Wildlife College Trust; Southern African Foundation for the
Conservation of Coastal Birds; and African Parks.
A Greener TomorrowOVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
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ENVIRONMENTAL DATA
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32
SAWCT was established in 1996 by the World Wide Fund for Nature, South
Africa (WWF South Africa). Since its start in 1996, the College has trained close
to 15,000 students from 46 countries in natural resource management and
conservation practices.
Through funding from ‘A Greener Tomorrow’, SAWCT will provide three
scholarships and two bursaries for their certificate programmes in nature
conservation to students who already work in the conservation area but who
do not have formal educational qualifications to advance their careers. These
qualifications will help students move into roles such as wildlife area managers,
park rangers and senior field rangers, working to protect wildlife parks within
southern Africa.
http://www.wildlifecollege.org.za
https://youtu.be/t2wMGi9ttdU
SOUTHERN AFRICAN WILDLIFE COLLEGE TRUST (SAWCT)
32
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
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33
SANCCOB is a marine non-profit organisation based in South Africa which
protects, treats and conserves seabirds and endangered species such as the
African penguin.
It is recognised internationally as a leader in the field of seabird rehabilitation
with veterinary staff working around the clock, 365 days a year, to provide the
best care to the ill, injured, abandoned and oiled African penguins and other
seabirds that are admitted to its two centres annually. Funding from ‘A Greener
Tomorrow’ will go towards helping support SANCCOB’s rehabilitation,
protection, research and chick-rearing programmes.
https://sanccob.co.za
https://youtu.be/auBsn3pll-k
SOUTHERN AFRICAN FOUNDATION FOR THE CONSERVATION OF COASTAL BIRDS (SANCCOB)
33
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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34
African Parks is a not-for-profit organisation established in 2000 that takes on
the direct, long-term management of national parks and protected areas in
partnership with governments in order to save wildlife, restore landscapes and
ensure sustainable livelihoods for local communities.
African Parks will use the funding from ‘A Greener Tomorrow’ to support
educational development within the Barotse community who live within Liuwa
Plain National Park in Zambia.
African Parks will provide educational tablet computers and employ additional
teaching assistants within the schools in the park. Improved access to education
is expected to decrease the pressure on the wildlife and natural resources of
the park.
http://www.african-parks.org
https://youtu.be/Mq6jtQVbuOA
AFRICAN PARKS
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
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35
Under the patronage of His Highness Sheikh Ahmed bin Saeed Al Maktoum,
Chairman and Chief Executive, Emirates Airline and Group, the Emirates Airline
Foundation is a non-profit charity organisation which provides humanitarian and
philanthropic aid and services for children in need. The Foundation, made up of
volunteer employees and friends of the Emirates Group, is funded by generous
donations of money and Skywards Miles from passengers and staff.
Here are some of the projects the Foundation sponsored during the year. For
more information, please see the Foundation website:
http://www.emiratesairlinefoundation.org
St Marcellins Children’s Village, Harare, Zimbabwe
St. Marcellins Children’s Village in Harare, Zimbabwe, cares for nearly 80
orphaned and homeless children in need. Many of the children have special
needs including physical disabilities, blindness and human immunodeficiency
virus (HIV). The Emirates Airline Foundation sponsors the running costs of
this home, which include educational and medical expenses.
The Foundation has been supporting St Marcellins since 2013 and the
progress has been remarkable. Most of the children are doing well academically,
having completed their “O” level and “A” level examinations, and others have
been enrolled in vocational schools.
Emirates Airline Foundation
35
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
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36
Little Prince Primary School, Nairobi, Kenya
The Little Prince Nursery and Primary School provides a holistic education to
the underprivileged, and rehabilitates street children from the Kibera slum in
Nairobi, Kenya. Little Prince provides support and education to children in need,
who are at high risk and living in extreme poverty.
Since 2014, the Emirates Airline Foundation has sponsored the meals
programme at the school, which provides breakfast and mid-day meals to
around 400 children. Through the programme, the school is able to offer
students nutritionally-balanced meals, thereby keeping student attendance up
and improving their ability to concentrate on their studies.
3,000 girls receivingprimaryeducation
IIMPACT India Girls Education project
IIMPACT is an organisation committed to providing educational opportunities
to girls from socially and economically disadvantaged communities in India,
educating girls in 1,100 villages in 11 states of India. The organisation creates
small but impactful learning centres across the country, in an effort to overcome
illiteracy, empower women and improve education for future generations.
Funding from the Emirates Airline Foundation will deliver primary education
for more than 3,000 girls.
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
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BIODIVERSITY AND CONSERVATION
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ENVIRONMENTAL DATA
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IIMPACT India is transforming the lives of thousands of young girls and
women in rural areas and breaking the cycle of poverty by reducing gender
disparity in schools, and ensuring increased participation of children, families
and communities in plans and actions for holistic education. The Foundation is
proud to be associated with this India-based non-governmental organisation,
which is transforming communities in ways that best suit their needs. Literacy
is now being seen as the most powerful tool to advance social progress by the
families and communities touched by this powerful project.
Saint Rita’s Orphanage, Rio de Janeiro, Brazil
The Emirates Airline Foundation is pleased to begin a partnership with Saint
Rita’s Orphanage in Rio de Janeiro, our first in South America, in 2017. This
Centre is managed by the Franciscan Sisters and provides assistance to 94
female children and adolescents aged four to 12 years, mostly orphans or from
12 disadvantaged neighbourhoods of the city.
37
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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BIODIVERSITY AND CONSERVATION
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ENVIRONMENTAL DATA
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38
anti-poaching unit, helped with the refurbishment of a school nursery, and
volunteered with the educational programme run by the not-for-profit
organisation Nourish.
Our volunteer base in the UAE contributed their skills and expertise to support
local shelters and special needs facilities. This year, our employees participated in
and organised donation drives in support of various organisations and initiatives,
including the Emirates Red Crescent, Ramadan campaigns that contributed over
8,000 food packs, awareness sessions, and relief efforts in Sri Lanka to support
those impacted by devastating floods.
Across our global network, colleagues in the Philippines, Australia, Netherlands,
Switzerland, and the United Kingdom participated in recycling initiatives, personal
challenges, and awareness sessions, and raised funds for a variety of causes
and charities.
During 2016-17, employee-driven initiatives and programmes within our global
network raised over AED 1 million for causes and charities supported by the
dnata community. The total amount of donations raised and matched by the
company reached AED 3 million.
2016 saw the completion of the fifth dnata4good school building project
under the Dubai Cares – Adopt a School programme. Through funds raised
by dnata4good and help from our employee volunteers, a new school in
Sundarbasti, Nepal, was completed in June 2016 and will help educate some
110 students. The school will also provide women with access to adult literacy
classes run in partnership with the local community.
In November, our dnata volunteer group joined the South Africa wildlife
conservation trek programme for the first time. Our employees volunteered
their time at the local wildlife orphanage, visited and learnt from the local
dnata4goodOVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
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39
ENVIRONMENTAL DATAThe Environmental Data tables in this section cover the following business operations:
• Emirates’ fleet operations (passenger and cargo, the latter flown under the Emirates SkyCargo brand).
• dnata operations in Dubai (aircraft ground handling, cargo and travel services).
• Emirates and dnata commercial buildings in Dubai, including offices, training colleges, flight catering, laundry services, warehouses,
IT and engineering services.
• Emirates Aviation University.
• Emirates Flight Catering.
• SkyCargo truck feeder service between Dubai International Airport and Al Maktoum International Airport.
Environmental impacts associated with the following activities of the Emirates Group were not included:
• Fully- and partly-owned Emirates companies in the categories of air transportation and related services, consumer goods, hotel operations,
and food and beverage operations.
• Outstations and the airline’s offices and ground-based activities outside of the UAE.
• Partly- and wholly-owned dnata ground handling, cargo, catering and travel services outside of Dubai.
• Partly-owned dnata freight-forwarding and security companies in the UAE.
• Other SkyCargo trucking services.
For definitions of the metrics in these tables, please see Appendix 1 – Reporting Guidelines and Methodology.
OVERVIEW
CHAIRMAN’S STATEMENT
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ENVIRONMENTAL HIGHLIGHTS
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Note on waste data: Due to unavailability of complete and accurate data on volumes of waste sent to landfill, we have elected to exclude this metric from the
Environmental Report this year. We will be working to quantify landfill waste volumes in the coming year.
Note on Scope 3 emissions: Because the majority of staff duty travel is on Emirates’ own services, most of the emissions associated with this travel are already
accounted for in our Scope 1 emissions. Therefore, we do not report duty travel-related Scope 3 emissions.
Global Reporting InitiativeThis material references the following disclosures from the Global Reporting Initiative (GRI) Standards:
Standard Disclosure Comments
GRI 302: Energy 2016 302-1: Energy consumption within the organisation
302-3: Energy intensity ratio Electricity consumption per head of staff
GRI 303: Water 2016 303-1: Water withdrawal by source UAE water consumption is from desalinated water supplied
by the municipal water provider
GRI 304: Biodiversity 2016 304-3: Habitats protected or restored Dubai Desert Conservation Reserve (225 km2, Dubai, UAE) and
Emirates One&Only Wolgan Valley (28 km2 under management,
New South Wales, Australia)
GRI 305: Emissions 2016 305-1: Direct (Scope 1) GHG emissions
305-2: Energy indirect (Scope 2) GHG emissions
305-4: GHG emissions intensity Passenger, freighter, and combined CO2 efficiency (flight operations)
305-7: Nitrogen oxides (NOx), sulphur oxides (SOx), and other NOx, carbon monoxide (CO) and unburnt hydrocarbons
significant air emissions (UHCs) from aircraft engines over the landing and takeoff
(LTO) cycle, under 3,000 feet
ENVIRONMENTAL DATA
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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BIODIVERSITY AND CONSERVATION
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ENVIRONMENTAL DATA
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Emirates Airline – Flight operations
Metric Unit 2016-17 2015-16 2014-15 2016-17 % change Verified 1
Jet fuel and CO2
Jet fuel consumption tonnes 10,998,480 10,121,987 8,975,666 8.7 ♦
CO2 emissions tonnes 34,645,211 31,884,260 28,273,348 8.7 ♦
Passenger fuel efficiency L/100PK 4.25 4.20 3.99 1.2 ♦
Freighter fuel efficiency L/FTK 0.1781 0.1803 0.1820 -1.2 ♦
Combined fuel efficiency L/TK 0.3339 0.3269 0.3057 2.1 ♦
Passenger CO2 efficiency g CO2 / PK 105.1 103.9 98.6 1.2 ♦
Freighter CO2 efficiency g CO2 / FTK 440.4 445.8 449.1 -1.2 ♦
Combined CO2 efficiency kg CO2 / TK 0.826 0.808 0.756 2.2 ♦
Local Air Quality Emissions
Aircraft compliant with Annex 16 Vol II Standards 2 % 100 100 100 0.0
NOx emissions (landing and take-off cycle) tonnes < 3,000 ft 13,791 12,633 11,255 9.2
CO emissions (landing and take-off cycle) tonnes < 3,000 ft 9,260 8,120 7,082 14.0
UHC emissions (landing and take-off cycle) tonnes < 3,000 ft 1,018 876 754 16.2
Fleet margins below regulatory limits for NOx 2 % -9.44 -8.98 -8.84 -0.46 percentage points
Fleet margins below regulatory limits for CO 2 % -56.21 -58.65 -59.70 2.44 percentage points
Fleet margins below regulatory limits for UHC 2 % -63.64 -66.19 -67.52 2.55 percentage points
Noise
Aircraft compliant with Annex 16 Vol I Chapter 4 Standards 2 % 100 100 100 0.0
Fleet cumulative margin to Chapter 4 2 EPNdB -10.85 -10.31 -9.95 -5.2
Fleet cumulative margin to Chapter 4 (percentage) 2 % -6.71 -6.55 -6.44 -0.16 percentage points
1 The metrics marked ♦ are covered by PwC’s assurance procedures (see PwC assurance report on pages 52-53).2 Excludes wet-leased B747-400 freighters.
ENVIRONMENTAL DATA
OVERVIEW
CHAIRMAN’S STATEMENT
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ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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BIODIVERSITY AND CONSERVATION
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ENVIRONMENTAL DATA
Emirates Group – Ground operations
Metric Unit 2016-17 2015-16 2014-15 2016-17 % change
Fuel
Diesel litres 35,703,376 34,759,531 30,014,809 2.7
Petrol litres 13,457,778 17,841,749 14,074,343 -24.6
Associated CO2 emissions tonnes 126,403 135,244 113,693 -6.5
Electricity
Electricity consumption MWh 299,225 261,280 212,487 14.5
Associated CO2 emissions tonnes 209,458 182,896 148,741 14.5
Electricity consumption per head of staff kWh/head/day 11.6 10.4 1 9.9 11.5
Water
Water consumption ML 3,042.1 2,849.4 2,621.6 6.8
Associated CO2 emissions (desalinated water) tonnes 45,632 42,741 39,324 6.8
Water consumption per head of staff litres/head/day 118.1 113.7 1 122.5 3.9
1 Recalculated from the 2015-16 Environmental Report due to error in staff numbers.
OVERVIEW
CHAIRMAN’S STATEMENT
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ENVIRONMENTAL HIGHLIGHTS
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Emirates Group – CO2 emissions and energy
Metric Unit 2016-17 2015-16 2014-15 2016-17 % change
CO2 emissions
Scope 1
Flight operations tonnes 34,645,211 31,884,260 28,273,348 8.7
Ground operations tonnes 126,403 135,244 113,693 -6.5
Total Scope 1 emissions tonnes 34,771,614 32,019,504 28,387,041 8.6
Scope 2
Electricity tonnes 299,225 261,280 212,487 14.5
Desalinated water tonnes 45,632 42,741 39,324 6.8
Total Scope 2 emissions tonnes 344,857 304,021 251,811 13.4
Total CO2 emissions tonnes 35,116,471 32,323,525 28,638,852 8.6
Energy consumption
Energy from fuel consumption ( jet fuel, diesel, petrol) TJ 484,809 446,425 395,779 8.6
Energy from electricity consumption TJ 1,077 941 765 14.5
Total energy consumption TJ 485,886 447,366 396,544 8.6
ENVIRONMENTAL DATA
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
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Fuel jettison
Fuel is only jettisoned in an in-flight emergency situation when it is necessary to lower the aircraft weight to ensure a safe landing.
Materials recycled (in tonnes)
Reason for 2016-17 fuel jettison No. of events
Medical reasons 11
Technical reasons 4
Other operational reasons 1
Total events 16
Jettisoned fuel (tonnes) 389.5
Material 2016-17 2015-16
Paper and cardboard 3,023.0 3,281.4
Plastic - all types including plastic bottles and polycarbonate 45.7 12.6
IT and e-waste 68.5 79.3
Oil 33.1 35.6
Aluminium - foil, cans, aviation grade 2017A alloy 7.2 11.0
Steel - scrap and cans 27.8 17.1
Textiles 0.5 0.0
Wood 2.4 0.0
Total 3,208.2 1 3,437.0
1 A key factor influencing the fall in recycling volumes
is our introduction of measures to reduce resource
consumption, such as the “Think before you print”
campaign, which reduced office paper consumption
by 33%.
ENVIRONMENTAL DATA
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
APPENDIX 2
ASSURANCE REPORT
45
APPENDIX 1 REPORTING GUIDELINES AND METHODOLOGY
The 2016-17 Emirates Group Environmental Report covers the Emirates Group’s Financial Year, from 1 April 2016 to 31 March 2017.
References to Scope 1, 2 and 3 emissions within this report are based on definitions from the Greenhouse Gas Protocol – revised edition (2012).
The methodology for the calculation of selected flight operations metrics was taken into account by PwC in their assurance procedures
(see PwC assurance report on pages 52-53).
We have requested PwC to provide assurance over the following metrics, which are deemed most material to our environmental performance:
i. Total fuel consumption of the airline (aircraft fuel consumption only);
ii. Total CO2 emissions of the airline (aircraft emissions only);
iii. Fuel efficiency of the airline, in terms of litres per 100 passenger kilometres, litres per freight tonne kilometre and litres per total
tonne kilometre (aircraft fuel consumption only);
iv. CO2 efficiency of the airline in terms of grams of CO2 per passenger kilometre, grams of CO2 per freight tonne kilometre and
kilograms of CO2 per total tonne kilometre (aircraft emissions only).
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
APPENDIX 2
ASSURANCE REPORT
46
Flight Operations Metrics
Emirates’ Flight Operations team calculated the following environmental
performance metrics.
JetFuel,CarbonDioxideEmissionsandFuelEfficiency
Scope: All flights flown by aircraft with the Emirates International Civil Aviation
Organisation (ICAO) call sign (scheduled and unscheduled services, passenger
and cargo operations, including wet-leased cargo aircraft).
Total Fuel Consumption (for all Emirates aircraft) (tonnes)
Method: European Union Emissions Trading System (EU ETS) “Method B”
formula, where the fuel consumption on the chosen sector equals the fuel
remaining in the aircraft’s tanks from the previous sector plus the total fuel uplift
on the chosen sector, minus the fuel remaining at the end of the sector.
This method is used in order to capture the fuel consumption by the aircraft’s
auxiliary power unit (APU) on the ground.
Data gaps and erroneous data are handled using substitution data as
close to actual values as possible.
Fuel mass is converted to volume using a factor of 0.785 kg per litre,
which is the average value across Emirates’ network according to fuel
supplier data.
Total Carbon Dioxide (for all Emirates aircraft)
3.15 kg CO2 per kg of jet fuel burnt (industry standard emissions factor).
Total Number of Passengers and Passenger Weight
Passenger numbers are obtained from the Emirates check-in system, and
include all adult and child passengers as well as non-revenue passengers.
Infants and crew on duty are excluded.
The standard mass assigned to each type of passenger (male, female, child,
infant) is approved by the UAE General Civil Aviation Authority (GCAA).
Infants are included in the total passenger weight.
Payload
The total mass of passengers (calculated as described above), baggage,
excess checked baggage, cargo and courier load, aggregated in tonnes.
The figures
are calculated based on actual data from passenger check-in and SkyCargo
operational procedures and databases. Includes non-revenue cargo.
Calculations and estimates are used to fill any data gaps.
APPENDIX 1
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
APPENDIX 2
ASSURANCE REPORT
47
APPENDIX 1
Distance
Planned Equivalent Still Air Distance (ESAD), which is the planned actual ground
distance (from the Emirates flight planning system) corrected for the wind effect.
A factor of 1.852 is used to convert nautical miles (NM) into kilometres (km).
Great Circle Distance (GCD) is used to estimate flying distances for wet-leased
cargo aircraft, because Emirates does not have access to the flight planning
information of the third-party operators.
Tonne-Kilometres (TK)
The payload of the aircraft in tonnes (including non-revenue cargo) multiplied
by the distance flown in kilometres.
PassengerFuelEfficiency(Emiratespassengerflights)
(L per 100 PK)
Total amount of fuel in litres consumed by all passenger aircraft divided by
100 passenger-kilometres flown. Excludes the fuel consumed to carry cargo
and baggage.
CargoFuelEfficiency(EmiratesSkyCargoflights)
(L per FTK)
Total amount of fuel in litres consumed by all cargo aircraft divided
by tonne-kilometres. Excludes freight carried in the cargo holds of
passenger aircraft.
OverallFleetFuelEfficiency(AllEmiratesflights)
(L per TK)
Total amount of fuel consumed by all Emirates aircraft divided by total
tonne-kilometres (passengers and cargo).
PassengerCarbonDioxideEfficiency
(Emiratespassengerflights)(gCO2 per PK)
Passenger Fuel Efficiency x (0.785 x 3.15 x 1000) / 100
Where 0.785 is Emirates’ average fuel density in kg per litre.
CargoCarbonDioxideEfficiency
(EmiratesSkyCargoflights)(gCO2 per FTK)
Cargo Fuel Efficiency x (0.785 x 3.15 x 1000)
CombinedFleetCarbonDioxideEfficiency
(allEmiratesflights)(kgCO2 per TK)
Combined Fleet Fuel Efficiency x (0.785 x 3.15)
Other Engine Emissions
Scope: Emirates passenger and cargo aircraft (metrics relating to regulatory
limits exclude wet-leased cargo aircraft).
Emissions: Oxides of nitrogen (NOx), carbon monoxide (CO) and unburnt
hydrocarbons (UHCs).
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
APPENDIX 2
ASSURANCE REPORT
48
LandingandTake-Off(LTO)CycleEmissionsfor
Emirates Aircraft (tonnes below 3,000 ft)
The sum of total flights for each aircraft type multiplied by the number of
engines on that aircraft type, multiplied by the manufacturer’s published LTO
cycle emissions data for that engine type. The LTO cycle is defined by the
industry as all operations below 3,000 feet altitude.
Compliance Margins Relative to Regulatory Limits
(ICAO Annex 16 Volume II Standards)
Margins against regulatory limits are sourced directly from the ICAO engine
emissions databank, and presented by weighted fleet average. Excludes
wet-leased cargo aircraft.
Percentage of Aircraft Compliant with Regulatory Limits
(ICAO Annex 16 Volume II Standards)
The number of aircraft compliant with ICAO Annex 16 Volume II
regulatory limits is given as a percentage of the whole fleet. Excludes
wet-leased cargo aircraft.
Aircraft Noise
Scope: Emirates passenger and cargo aircraft, excluding wet-leased
cargo aircraft.
Compliance Margins Relative to Regulatory Limits (ICAO Annex
16 Volume I Chapter 4 Standards)
The cumulative margins of Lateral, Fly-over and Approach noise levels of
Emirates aircraft are compared against ICAO noise level Standards (ICAO
Annex 16 Volume I Chapter 4), and presented by weighted fleet average.
Percentage of Aircraft Compliant with Regulatory Limits (ICAO
Annex 16 Volume I Chapter 4 Standards)
The number of aircraft compliant with ICAO Annex 16 Volume I Chapter 4
regulatory limits is given as a percentage of the whole fleet.
Fuel Jettison Events
Scope: Emirates passenger and cargo aircraft, excluding wet-leased
cargo aircraft.
Fuel jettison event data was extracted from the Group Safety database
together with Flight Operations fuel data. The number of events per
reason for fuel jettison is recorded, along with the total tonnes of fuel
jettisoned.
APPENDIX 1
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
APPENDIX 2
ASSURANCE REPORT
49
Ground Operations Metrics
Scope: Commercial operations in Dubai.
Fuel Consumption (litres) and CO2 Emissions (tonnes)
Fuel consumption for the ground operations fleet was collected directly from
monthly departmental records for each vehicle.
CO2 emissions were calculated using the US Environment Protection Agency
(EPA) Emission Factors for Greenhouse Gas Inventories (https://www.epa.gov/
sites/production/files/2015-07/documents/emission-factors_2014.pdf ):
Petrol: 8.78 kg CO2 per US gallon, or 2.32 kg CO2 per litre
Diesel: 10.21 kg CO2 per US gallon, or 2.70 kg CO2 per litre
Fuel Consumption per Head of Staff (litres/head/day)
The annual fuel consumed (in litres) by all the business units, facilities and
geographical locations included in the scope of this report, divided by the
number of all staff based at those units, facilities and locations.
Electricity Consumption in Megawatt Hours (MWh)
Extracted from billing information provided by Dubai Electricity and Water
Authority (DEWA) to Group entities. In cases where electricity consumption billing
data was not available, a monthly average consumption figure was calculated.
CO2 Emissions Due to Electricity Consumption (tonnes)
Total megawatt hours multiplied by the carbon dioxide emissions factor
assigned to the local method of power generation, following the
location-based method of the amended Greenhouse Gas Protocol Scope 2
Guidance (note we have only reported CO2 emissions, not CO2e, i.e. we have
not included emissions factors for other greenhouse gases). The carbon
dioxide emissions factor applied in Dubai was 0.700 kg CO2/kWh for
DEWA-supplied electricity.
ElectricityConsumptionperHeadofStaff(kWh/head/day)
The total annual electricity consumption by all the business units, facilities
and locations included in the scope of this report, divided by the number of
staff based at those units, facilities and locations.
Water Consumption in Megalitres (ML)
Extracted from billing information provided by DEWA to Group entities.
Tonnes of CO2 Emissions Due to Electricity Consumption from the
Desalination Process (tonnes)
Volume of water consumed (in cubic metres) multiplied by a carbon dioxide
emissions factor of 15 kg of carbon dioxide per cubic metre of water
(Arab Forum for Environment and Development, 2010).
APPENDIX 1
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
APPENDIX 2
ASSURANCE REPORT
50
Water Consumption per Head of Staff (litres/head/day)
The total annual water consumption by all the business units, facilities and loca-
tions included in the scope of this report, divided by the number of
staff based at those units, facilities and locations.
Recycled Materials (tonnes)
Mass of individual recycling streams as reported by recycling contractors.
CO2 Emissions from Ground Operations (tonnes)
Total tonnes of carbon dioxide emissions from the Group’s ground operations,
calculated by summing the total reported quantity from each source
of emissions.
Energy Consumption (TJ)
Total energy consumption calculated by summing the energy content of fuels
and electricity consumed.
Fuel quantities in litres were first converted to kilograms using density values in
the International Energy Agency Energy Statistics Manual (https://www.iea.org/
publications/freepublications/publication/statistics_manual.pdf ), except for jet
fuel where we used the Emirates average network density of 0.785 kg/l.
The mass of each fuel was then converted to energy using the net calorific
values in the International Energy Agency Energy Statistics Manual.
Conversion factors used:
Fuel Density(kg/m3) Netcalorificvalue(GJ/t)
Petrol 740.7 45.03
Diesel 843.9 43.38
Jet fuel 785.0 43.92
Electricity in megawatt-hours was converted to terajoules using the conversion
factor of 3.6 TJ / GWh (source: International Energy Agency Energy
Statistics Manual).
APPENDIX 1
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
APPENDIX 2
ASSURANCE REPORT
51
APPENDIX 2 ABBREVIATIONS AND REFERENCES
List of abbreviations
AED United Arab Emirates dirham
ASK available seat kilometres
ASPIRE Asia and South Pacific Initiative to Reduce Emissions
ATK available tonne kilometres
ATM air traffic management
CAEP Committee on Aviation Environmental Protection
CO carbon monoxide
CO2 carbon dioxide
CORSIA Carbon Offsetting and Reduction Scheme for International Aviation
DDCR Dubai Desert Conservation Reserve
DEWA Dubai Electricity and Water Authority
EKFC Emirates Flight Catering
EPNdb effective perceived noise level in decibels
EU ETS European Union Emissions Trading System
g CO2/FTK grams of CO2 per freight tonne kilometre
g CO2/PK grams of CO2 per passenger kilometre
GCAA General Civil Aviation Authority
GHG greenhouse gas emissions
GRI Global Reporting Initiative
IATA International Air Transport Association
ICAO International Civil Aviation Organisation
kg CO2/TK kilograms of CO2 per tonne kilometre
kWh kilowatt-hours
L/100PK litres per 100 passenger kilometres
L/FTK litres per freight tonne kilometre
L/TK litres per tonne kilometre
LED light emitting diode
LTO Cycle landing and take-off cycle
MBM market-based measure
ML megalitres
MWh megawatt-hours
NOx nitrogen oxides
SWIM System Wide Information Management
TJ terajoules
UAE United Arab Emirates
UHC unburnt hydrocarbons
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
APPENDIX 2
ASSURANCE REPORT
52
Assurance report of the independent auditor To: the Presidents of the Emirates Group Our opinion In our opinion, the reported annual environmental data, as included in the Emirates Group Environmental Report 2016-2017 (page 41) and marked with a , as mentioned in the paragraph “What we have audited”, have been prepared, in all material respects, in accordance with the Emirates Group Environmental Report 2016/17 – Reporting Guidelines and Methodology. What we have audited The object of our assurance engagement exists of the following measures presented at page 41 and marked with a (hereafter: the reported annual environmental data) in the accompanying Environmental Report 2016-2017 by the Emirates Group, Dubai: • Total jet fuel consumption of the airline (aircraft fuel consumption only); • Total CO2 emissions of the airline (aircraft emissions only); • Fuel efficiency of the airline, in terms of volume per passenger kilometre, volume
per freight tonne-kilometre and volume per total tonne-kilometre (aircraft fuel consumption only);
• CO2 efficiency of the airline in terms of CO2 weight per passenger kilometre, CO2 weight per freight tonne-kilometre and kilograms CO2 per total tonne-kilometre (aircraft emissions only).
All other information in the Environmental Report 2016-2017 was not subject to our engagement and we do not report and do not opine on this information. The basis for our opinion We conducted our assurance engagement, in accordance with Dutch law, the International Standard on Assurance Engagements (ISAE) 3000 ‘Assurance engagements, other than audits or reviews of historical financial information’ and
ISAE 3410 ‘Assurance Engagements on Greenhouse Gas Statements’. This assurance engagement is aimed to provide reasonable assurance. Our responsibilities under this standard are further described in the section ‘Our responsibilities for the assurance engagement’ of our report. Independence and quality control We are independent of the Emirates Group in accordance with the ‘Code of Ethics for Professional Accountants, a regulation with respect to independence’ (‘Verordening inzake de onafhankelijkheid van accountants bij assurance-opdrachten’ - ViO) and other relevant independence requirements in the Netherlands. Furthermore we have complied with the ‘Code of Ethics for Professional Accountants, a regulation with respect to rules of professional conduct’ (‘Verordening gedrags- en beroepsregels accountants’ -VGBA). We apply the ‘detailed rules for auditing firms on assurance engagements (RA/AA)’ (‘Nadere voorschriften accountantskantoren ter zake van assurance opdrachten (RA/AA)’) and accordingly maintain a comprehensive system of quality control including documented policies and procedures regarding compliance with ethical requirements, professional standards and other applicable legal and regulatory requirements. We believe that the assurance information we have obtained is sufficient and appropriate to provide a basis for our opinion. Limitations in our assurance engagement / inherent limitations CO2 quantification is subject to uncertainty because of such things as emissions factors that are used by mathematical models to calculate emissions, and the inability of those models to precisely characterize under all circumstances the relationships between various inputs and the resultant emissions because of incomplete scientific knowledge.
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
APPENDIX 2
ASSURANCE REPORT
53
Responsibilities for the annual environmental data and the assurance engagement Responsibilities of the Presidents of the Emirates Group The Presidents of the Emirates Group are responsible for the preparation of the annual environmental data in accordance with the Emirates Group Environmental Report 2016/17 – Reporting Guidelines and Methodology, including the identification of the intended users and the criteria being applicable for the for the purposes of the intended users. The Presidents of the Emirates Group are also responsible for such internal control as it determines is necessary to enable the preparation of the annual environmental data that is free from material misstatement, whether due to fraud or error. Our responsibilities for the assurance-engagement Our responsibility is to plan and perform the assurance assignment in a manner that allows us to obtain sufficient and appropriate audit evidence for our opinion. Our opinion aims to provide reasonable assurance that the reported annual environmental data is prepared, in all material respects, in accordance with the Emirates Group Environmental Report 2016/17 – Reporting Guidelines and Methodology. Reasonable assurance is a high but not absolute level of assurance which makes it possible that we may not detect all misstatements. Misstatements may arise due to fraud or error and are considered to be material if, individually or in the aggregate, they could reasonably be expected to influence the decisions of users taken on the basis of the reported annual environmental data. The materiality affects the nature, timing and extent of our assurance procedures and the evaluation of the effect of identified misstatements on our opinion.
Procedures performed An assurance engagement includes, amongst others, examining appropriate evidence on a test basis. We have exercised professional judgement and have maintained professional scepticism throughout the assurance engagement, in accordance with the ISAE 3000, ISAE 3410, ethical requirements and independence requirements. Our main procedures included: • reviewing documents to gain an understanding of the activities and structure of
the Emirates Group; • conducting interviews with Emirates Group management to understand the data
collection process, internal controls and to evaluate the accuracy of the quantitative and qualitative information in the reported annual environmental data;
• based on this understanding, assessing the risks that the information in the reported annual environmental data contains material misstatements;
• responding to the assessed risks, including the development of an overall approach, and determining the nature, timing and extent of further procedures;
• performing analytical procedures on the reported data; • evaluating relevant internal and external documentation, on a test basis, to
determine the reliability of the information in the reported annual environmental data; • evaluating the appropriateness of quantification methods and reporting policies
used; • assessing the data gap approach used, and the methods used to estimate missing
data; and • evaluating the overall format and presentation of the annual environmental data,
as presented in the Environmental Report 2016-2017 (including an evaluation of the consistency of the information, in line with the above-mentioned reporting criteria).
Amsterdam, 23 November 2017 PricewaterhouseCoopers Accountants N.V. Original signed by P. Jongerius RA
OVERVIEW
CHAIRMAN’S STATEMENT
THE LEADERSHIP TEAM
ENVIRONMENTAL HIGHLIGHTS
FLIGHT OPERATIONS
GROUND OPERATIONS
BIODIVERSITY AND CONSERVATION
COMMUNITY
ENVIRONMENTAL DATA
APPENDIX 1
APPENDIX 2
ASSURANCE REPORT