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THE BUSINESS TRANSACTION
There are various stages in a business transaction, but what is important is
that the buyer and the seller must agree on a contract of sale
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CONTRACT OF SALECONTRACT OF SALE
The seller agrees to supply a certain number of goods or services
at an agreed price and within a time limit
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MAIN STAGES IN A BUSINESS TRANSACTION
REQUESTING INFORMATION
GIVING INFORMATION/ MAKING AN OFFER
ORDERING SOME GOODS
SENDING THE GOODS
MAKING PAYMENT
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REQUESTING INFORMATION
ENQUIRYENQUIRY
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Layout of a business letter - ENQUIRY
HEADING
REFERENCES
DATEINSIDE ADDRESS
ATTENTION LINESALUTATIONSUBJECT LINE
BODY OF THE LETTER
COMPLIMENTARY CLOSESIGNATURESENDER’S POSITION
ENCLOSURES
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HEADINGHEADING
• NAME OF THE FIRM
• KIND OF BUSINESS
• TELEPHONE & FAX NUMBERS
• E-MAIL & WEBSITE ADDRESSES
Brown & Pink Ltd
Automobile Parts Suppliers
TEL. +44-O1-220-3915FAX +44-01-220-6731
www.brownpink.co.ukE-mail:[email protected]
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REFERENCESREFERENCES
They consist of the initials of the person who signs the letter(usually capital letters) and of those of the typist ( usually small letters). In some cases other letters and numbers are added for filing purposes.
Your ref: RW/clOur ref: JL/ts
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DATE
• It usually follows the order: day, month, year
• English style:12th December 2002
• American style: December 12th 2002
• Write out the month fully to avoid misunderstandings !
(e.g. March and not a number e.g. 3 )