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The Behavioral Based Safety Journey British Sugar - Wissington
Ivan Searle Health, Safety & Environment Manager
24/06/2015
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Parent company - ABF
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Overview – AB Sugar
Page 3 © 2013 British Sugar
• AB Sugar is a substantial and core business within Associated British Foods
• a diversified international food, ingredients and retail group
• sales of $18.7bn
• 106,000+ employees in 47 countries
• Operations in UK, Spain, Africa, and China
• capacity of approximately 5.5mtpa
• current production around 4.6mtpa
• c. 13mt of beet processed in Europe and China
• No.2 sugar producer in the world
• Co-products not by-products and increasingly value-added
• animal feed, co-generation, betaine, tomatoes, furfural and crop guard
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Geographic footprint
Page 4 © 2013 British Sugar
Spain 6 plants
Africa 14 plants
China (N) 4 plants China (S) 5 plants
UK 5 plants (inc. Vivergo)
British Sugar is an AB Sugar company operating in the UK
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British Sugar in the UK today • Leading UK supplier to all the major blue-chip customers
• 55% market share
• Comprehensive portfolio of products
• Lowest cost sugar processor in the EU
• 1.3 million tonnes of sugar (1.056 mt quota)
• four factories processing 50kT sugar beet per day
• c. 3,500 growers
• sole processor of UK sugar beet crop
• UK’s largest tomato glasshouse at Wissington
• Bioethanol refinery at Wissington sugar factory
Growing cycle
• Planting - April
• Maturity and harvesting – September - February
• to synchronise with processing capacity
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Page 6 © 2013 British Sugar
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British Sugar – main hazards
Multiple fatality potential
Explosion risk
(sugar dust, gas etc)
Fire
(potential major business threat)
Legionella
(cooling towers and water systems)
Process safety
Confined spaces
Pressure systems
Carbon monoxide (kiln gas and
combustion products)
Single fatality/life changing injury
potential
Workplace transport
(extensive vehicles and reversing)
Work at height
(we do a lot of this)
Electricity
(up to 33kV)
Chemicals
Mechanical /machinery hazards
Driving on company business
Mechanical lifting/LOLER
Asbestos
Contractors/contract work
A number of these are Low Likelihood but High Potential Severity
- perhaps 1 in 10 to 100 year events.
Page 7 © 2011 British Sugar
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Background to our current H&S strategy
• Better than we were
• But not good enough
• Injury performance “plateau-ed” over recent years.
• LTI upward trend since 07/08
• Significant moral & business risks remained
• Continuing Injuries – Management standards
– Individual competences & working practices
– Physical Conditions
– “Safety Culture” – needed to change!
• Understanding of low likelihood high severity risks
Injury history 02/03 to 10/11. - All Injury Rates - Lost Time Injury Rates
0
2
4
6
8
10
12
0
20
40
60
80
100
120
140
160
180
200
02/03 03/04 04/05 05/06 06/07 07/08 08/09 09/10 10/11
AllInjuries
LostTimeInjuries
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How we benchmark nationally
0 100 200 300 400
Wood Products
Fabricated Metal Products
Food Products
Other Manufacturing
Non-metallic Mineral…
Basic Metals
Rubber & Plastic Products
Paper & Paper Products
Furniture
Beverages
Chemicals & Chemical…
Repair & Installation
Textiles
Printed & Recorded Media
Vehicles
Electrical Equipment
Machinery & Equipment
Other Transport Equipment
British Sugar
Leather & Related Products
Pharmaceutical
Coke & Refined Petrol
Clothes
Computer, Electronic, Optical
Tobacco Products
HSE Data for Manufacturing. Average rate of Reported Major Injuries per 100,000 employees. 2007/08 – 2011/12
9
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Culture Change Program – overall aim
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Changing the British Sugar Culture
Compliance.
What the law requires us to do
Physical Safety.
Plant, Fabric & Equipment
Human Factors / Behaviours.
What people do and why they do
it.
Zero LTI aspiration
• Fire Risk Management • Process Safety • Engineering/Electrical/ • DSEAR • Work at Height • Workplace Transport
• Culture Change • BBS programme • Line Management
Leadership and Objectives
• Safety Rep Development & Training
• Incident Investigations – Root Causes
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Leadership workshops
Safety conver- sations
“Awareness for all” Workshops
Safety Improve-
ment Process
(SIP)
Application of key role model leader behaviours: - Culture - Role modelling - Communication - Fairness - Safety balance - Challenge - Assess risks - SIP process overview
Peer-to-peer and by leaders: - Challenge - Support - Reinforce - Hazard recognition - Constant awareness - Working safely
Identify and address root causes of unsafe behaviours and conditions - Site group(s) - With site support - Proactive addressing of issues - Five step DMAIC process lean sigma aligned - RM coached/facilitated
Safer Working: - Behavioural understanding - Corporate commitment understanding - Hazard recognition - Safer working skills - Reinforce key elements and behaviours - Understanding of consequences
Our behaviour based safety programme
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Culture Change – BS key elements
Surveys – 20% face to face
Feedback to Management &
“Ownership Transfer”
Safety Conversation – how we engage with each other
A “Safety Improvement
Process”
2 day facilitation. Teams functioning at all
locations.
Root Cause Incident
Investigation.
In place and functioning
Further review of outcomes
“Awareness for all” Workshops
1 day. Culture, Individual actions & responsibilities.
All site personnel including
contractors
Leadership Workshops
Safety Leaders
3 days,Culture, Improvement,
Leadership
Site establishment & embedding – local charters
Survey & develop program
Apply Program
Feedback & Review
Board & Leadership commitment
CC Steering Group to oversee and implement corporately
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Culture Change - progress
• 33 months into 60 month programme
• Leadership, Awareness & SIP Workshops – Completed at all factory locations and
– Other business areas – logistics, agriculture, central office
– Over 1800 people trained to date, including regular contractors
– Sharing with and including key contractors
• Challenge now to embed and make it “what we really do” – Line Management ownership and application the key
– Tools to support - including line management led reviews, “safety game”, more consistent communications
– Personal objectives
– Local “charters”
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Wissington Safety Charter
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How Are We Doing?
• The gut feel is getting better
• Most people know we are not there
• Recognition and acknowledgment that people are human
• Reactive stats increased initially? Just showing signs of reducing
• Severity has reduced especially this current year
• The hard yards have now started – embedding
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• Training
• Dedicated SIP coordinator
• Continuous Improvement Alignment
• Contractors buy in
• Psychology
• Acceptance and expectance to be challenged
• Safety charter development
• Safety charter messaging, e mails, mouse mats, stress balls, pens, torches, everywhere
What Went Well?
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• The Behavioural Based Safety Cake
• Sell & Tell
• Senior team must lead – values & beliefs
• SIP team make up
• Dedicated resource
• Look them in the eye when you shake their hands
• Give people time
• Use the tools
• Make sure you are ready for it
• Magic Wand
• The journey is the important part
• Don’t forget to focus on behaviours
Peel Your Bananas