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“Tech Support”
Susie Mullens LPC, AADC-S, Psychologist, DCC Program Director
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Tech support…Using Technology to Support Ongoing Recovery
To introduce clinicians to the A-CHESS App and encourage supplemental use of technology to support ongoing recovery
To increase cultural competence of clinicians when dealing with digital natives
Participants will be able to understand the cultural implications and rapport issues when addressing use of technology with clients
Participants will learn and share ideas about technology assisted care
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“everybody likes progress nobody likes change”
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Are you “tech ready”
Digital native vs. digital immigrant- Alone Together Sherry Turkle MIT
Digital refugee- “unknown”
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https://www.youtube.com/
watch?v=_9kFj-f6LI4
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Samsung Galaxy S II
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Free Recovery Apps Sober Day
12 Steps
NA Speaker
Room to Breathe
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Outcomes• Clients have become more engaged with their clinicians and recovery peers
• Clients have shown increased motivation towards recovery by utilizing incentive programs
• Clients are being provided a safe, supportive recovery environment 24 hours a day/ 7 days a week
• Clinicians have been given the tools needed to provide additional support and intervention
• Clients have resources which can be utilized to support recovery
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TOTAL ENROLLED and GPRA’s completed=243
CURRENT PARTICIPANTS=187
ACTIVE USERS= 18013 ACTIVE AGENCIES
1 STARTING ENROLLMENTS
PROVIDED 241 PHONES AS OF MARCH 13,2014
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Sustainability Success Strategies
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Data & Personal Impact Statements
We must collect and utilize:
• The right data
• At the right time
• Maximize & Leverage
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Changing the changersUsing the correct language- Stages of Change
Connecting the right resources at the optimal time
Broadening the scope & extending the reach
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Results We obtain additional information from clients through the A-CHESS app.
1. The 1st Day Survey- to determine use of technology before ATARI
2. Access, Use & Impact Survey at 2-6 months
3. 6 Month GPRA
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6 MONTH GPRA DATA
ABSTINENCE FROM DRUGS IMPROVED 33%
EMPLOYMENT INCREASED 19% TO 37%
INJECTION DRUG USE DECREASESD 7% TO 0
HOUSING REMAINED THE SAME
MENTAL HEALTH OUTCOMES:LESS DEPRESSION, LESS ANXIETY,
SAME DIFFICULTY CONCENTRATING INCREASE IN PSYCH MEDS
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Expansion into Distance Counseling
NOT THIS
NOT THIS
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• Licensed• Insured• Trained Best
Practice• Collaborative
Learning Approach
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Ethics!!Previously in 2005 ACA… just a section…
2014 Section H Distance Counseling, Technology,and Social Media • 17
http://www.counseling.org/resources/aca-code-of-ethics.pdf
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http://www.telehealthresourcecenter.org/
http://behavioralhealthinnovation.com/
http://www.cce-global.org/DCC
http://onlinetherapyinstitute.com/about/
www.americantelemed.org
www.telehealth.org
http://attcnetwork.org/national-focus-areas/?rc=frontierrural
www.Drkkolmes.com
Resources