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TEAM MATURITYHow to cultivate a team mentality
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Today’s presentation is based on the book 5 Dysfunctions of a team by Patrick Lencioni
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What is a team player?
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What is a team player
Wikipedia.org a person who plays or works well as a member of a team
Yourdictionary.com someone who puts aside his personal goals and works well with others, doing what he needs to do to strive for a common goal
Dictionary.reference.com a person who willingly works in cooperation with others
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Can anybody be a team player? /Will everybody be a team player?
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NO
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What areas must a team strive in?
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Critical Areas
Trust
Conflict
Commitment
Accountability
Results
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5 Dysfunctions of a team
Absence of Trust
Fear of Conflict
Lack of Commitment
Avoidance of Accountability
Inattention to Results
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You’re okI’m ok
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Absence of Trust
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Absence of Trust
Conceal their weaknesses and mistakes from one another
Hesitate to ask for help or provide constructive feedback
Hesitate to offer help outside their own areas or responsibility
Jump to conclusions about the intentions and aptitudes of others without attempting to clarify them
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Absence of Trust
Fail to recognize and tap into one another’s skills and experiences
Waste time and energy managing their behaviors for effect
Hold grudges
Dread meetings and find reasons to avoid spending time together
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FIXING Absence of Trust
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FIXING Absence of Trust
Personal Histories Exercise
Team Effectiveness Exercise
Personality and Behavioral Preference Profiles
360 Degree feedback
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Fear of Conflict
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Fear of Conflict
Have boring meetings
Create environments where back-channel politics and personal attacks thrive
Ignore controversial topics that are critical to team success
Fail to tap into all the opinions and perspectives of team members
Waste time and energy with posturing and interpersonal risk management
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FIXING Fear of Conflict
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FIXING Fear of Conflict
Mining
Real-time Permission
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Lack of commitment
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Lack of Commitment
Creates ambiguity among the team about direction and priorities
Watches windows of opportunity close due to excessive analysis and unnecessary delay
Breeds lack of confidence and fear of failure
Revisits discussions and decisions again and again
Encourages second-guessing among team members
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FIXING Lack of commitment
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FIXING Lack of commitment
Cascading Messaging
Deadlines
Contingency and Worst-Case Scenario Analysis
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Avoidance of Accountability
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Avoidance of Accountability
Creates resentment among team members who have different standards of performance
Encourages mediocrity
Misses deadlines and key deliverables
Places an undue burden on the team leader as the sole source of discipline
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FIXING Avoidance of Accountability
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FIXING Avoidance of Accountability
Publication of goals and standards
Simple and Regular Progress Reviews
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Inattention to results
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Inattention to Results
Stagnates/fails to grow
Rarely defeats competitors
Loses achievement-oriented employees
Encourages team members to focus on their own careers and individual goals
Is easily distracted
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FIXINGInattention to results
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FIXING Inattention to results
Publically declare results
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What did I learn
Lead by example
Trust the team
Go the extra mile for your team
Guide the team to make the correct decisions
Deal with disharmony, immediately
Find the root cause
Don’t shelter your team - too much
Not everybody is going to fit in a team