Download - Team Building PPT
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Team Building
Training & Development
DWR
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Why Teams?
Ω Because we get a combination of strengths
Ω We get a range of opinions
Ω People working together can sustain the enthusiasm and lend support needed to complete the task effectively & efficiently.
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How do Teams Work Best?
Teams succeed when members have:Ὠ Commitment to common objectivesὨ Defined roles and responsibilitiesὨ Effective decision systems, communication
and work proceduresὨ Good personal relationships
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Stages in Team Building
FormingForming
StormingStorming
NormingNorming
PerformingPerforming
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Stage 1: FORMING
ΩTeam Building Define team&
determine individual roles
Develop trust and communication
Develop norms
ΩTask Define problem
and strategy Identify
information needed
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The role of team leader in this stage
Ω Encourage and maintain open communication.
Ω Help the team develop and follow team norms.
Ω Help the team focus on the task.Ω Deal constructively with conflict.
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The role of Recorder
Ω Keep a record of team meetings.
Ω Maintain a record of team assignments
Ω Maintain a record of the team's work.
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PR Person role
Ω Contact resource people outside of the team.
Ω Correspond with the team's mentor.
Ω Work to maintain good communication among team members.
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Team Norms
Ω.How do we support each other?
Ω.What do we do when we have problems?
Ω.What are my responsibilities to the team?
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Team Member Qualities
Emotional stabilityΩ Adjustment Ω Self-esteem
ExtraversionΩ Dominance Ω Affiliation Ω Social Perceptiveness Ω Expressivity
OpennessΩ Flexibility
AgreeablenessΩ Trust Ω Cooperation
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Stage 2: STORMINGStage 2: STORMING
During the Storming stage team members:Ω Realize that the task is more difficult than
they imagined;Ω Have fluctuations in attitude about
chances of success; Ω May be resistant to the taskΩ Have poor collaboration.
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Storming Diagnosis
Ω Do we have common goals and objectives?Ω Do we agree on roles and responsibilities? Ω Do our task, communication, and decision
systems work?Ω Do we have adequate interpersonal skills?
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Negotiating Conflict
Ω Separate problem issues from people issues.
Ω Be soft on people, hard on problem.
Ω Look for underlying needs, goals of each party rather than specific solutions.
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Addressing the Problem
Ω State your views in clear non-judgmental language.
Ω Clarify the core issues.
Ω Listen carefully to each person’s point of view.
Ω Check understanding by restating the core issues.
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Stage 3: NormingStage 3: Norming
During this stage members accept: Their team Team rules and procedures Their roles in the team; and The individuality of fellow members
Ω Team members realize that they are not going to crash-and-burn and start helping each other.
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Behaviors
Ω Competitive relationships become more cooperative.
Ω There is a willingness to confront issues and solve problems.
Ω Teams develop the ability to express criticism constructively.
Ω There is a sense of team spirit.
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Giving Constructive Feedback
Ω Be descriptive.
Ω Don't use labels.
Ω Don’t exaggerate.
Ω Don’t be judgmental.
Ω Speak for yourself.
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Giving Constructive Feedback
Use “I” messages.
Restrict your feedback to things you know for certain.
Help people hear and accept your compliments when giving positive feedback.
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Receiving Feedback
Ω Listen carefully.Ω Ask questions for clarity.Ω Acknowledge the feedback.Ω Acknowledge the valid points.Ω Take time to sort out what you heard.
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Stage 4: PERFORMINGStage 4: PERFORMING
Team members have:Ω Gained insight into personal and team
processesΩ A better understanding of each other’s
strengths and weaknessesΩ Gained the ability to prevent or work
through group conflict and resolve differences
Ω Developed a close attachment to the team
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Recipe for Successful Team
ΩCommitment to shared goals and objectives
ΩClearly define roles and responsibilitiesΩ Use best skills of eachΩ Allows each to develop in all areas
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Recipe for Successful Team
Effective systems and processes Clear communication Beneficial team behaviors; well-defined
decision procedures and ground rules Balanced participation Awareness of the group process Good personal relationships
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Your questions & comments are welcome