Team 4
Job Description Senior Management
June, 2002
Director: Peter Ikhumhen
Manager: Alejandra Padilla
Lena Hoppe-Schumacher
Marko Sarstedt
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Agenda
• Organizational Chart
• Job Descriptions
• Team Work
• Job Development
• Job Training
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A proven organization structure will be used throughout the Planing phase.
CountrymanagerBaltic
HeadquarterUSA
Senior-management
RegionalManager
Headquarter Europe (incl. Finland, Russia. Baltic) ”CEO”Marketing + HRM + Finance + Operation ”VP”
CountrymanagerFinland
CountrymanagerRussia
RegionalManager
RegionalManager
FacilityManager
FacilityManager
FacilityManager
FacilityManager
ContractEmployees
ContractEmployees
ContractEmployees
MiddleManagement
LaborLevel
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Focussing on Senior Management
HeadquarterUSA
Senior-management
Headquarter Europe (incl. Finland, Russia. Baltic) ”CEO”Marketing + HRM + Finance + Operation ”VP”
MiddleManagement
LaborLevel
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Agenda
• Organizational Chart
• Job Descriptions
• Team Work
• Job Development
• Job Training
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Agenda
• Job Descriptions
CEO Baltics, Russia and Finland
VP Marketing
VP Human Resources
VP Finance
VP Operations
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CEO Baltics, Russia and Finland
• Establish a relationship with private and public sector
organizations.
• Work closely with government.
• Determine and formulate policies and business
strategies.
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CEO Baltics, Russia and Finland
• Plan, direct, and coordinate operational activities at the
highest level of management.
• Plan and implement future expansion.
• Have final decision power.
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CEO Requirements
• Doctor’s degree in field of business.
• 10 years of work experience (internationally).
• Speak a minimum of two languages fluently
(Russian, Estonian, Latvian, Lithuanian).
• Have the ability to relate with cultures.
• Be able to make decisions.
• Mobility (not across functional borders).
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Common Job Requirements
• Master’s degree.
• 5-10 years experience (Internationally).
• Strong analytical and leadership qualities.
• Managing skills.
• Languages and computer skills.
• Commitment to company.
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VP Marketing
• Determine the demand for products and services.
• Develop pricing strategies.
• Oversee product development or monitor trends that indicate
the need for new products and services.
• Develop an overall marketing budget.
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VP Human Resources
• Programs on planning, staffing and recruiting.
• Motivation and development for mobility.
• Training modules.
• Market competitiveness.
• Develop an overall marketing budget.
• Advice and counsel workers.
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VP Finance
• Provide operational and administrative direction.
• Ensure balance of company’s financial structure.
• Implement startegies to improve profitability.
• Responsible for legal issues.
• Report to CEO.
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VP Operations
• Work closely with senior executives and regional managers.
• Responsible for flow of organization.
• Support and development of expansion across Finland and the Baltic
region.
• Achieve short and long-term strategic goals.
• Set perfomance goals to each division and monitor.
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Agenda
• Organizational Chart
• Job Descriptions
• Team Work
• Job Development
• Job Training
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Team Work
Where?
Within Senior Management level. Set up Cross-Functional Teams.
Why?
Enhance communication and creativity across functional areas; Increase decision quality; Establish early warning systems.
How?
Delphi Technique: Systematically pools the collective knowledge of experts to make decisions, predict the future or identify opposing views.
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Agenda
• Organizational Chart
• Job Descriptions
• Team Work
• Job Development
• Job Training
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Agenda
• Job Development
Possible implementation of Job Design strategies:
Job Characteristics Model
Job Enlargement / Job Enrichment
Job Rotation
Flextime / Alternate Work Schedules
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Job Characteristics Model (Hackman, Oldman)
WorkWorkmotivationmotivation
GrowthGrowthsatisfactionsatisfaction
GeneralGeneralsatisfactionsatisfaction
WorkWorkeffectivenesseffectiveness
FeedbackFeedbackfrom jobfrom job
KnowledgeKnowledgeof resultsof results
Skill varietySkill variety
Task identityTask identity
Task significanceTask significanceMeaningfulnessMeaningfulness
AutonomyAutonomy ResponsibilityResponsibility
CriticalCriticalPsychologicalPsychological
StatesStatesCore JobCore Job
CharacteristicsCharacteristics OutcomesOutcomes
Source: Hackman, Oldman, Work Redesign, p.90
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Work Enrichment / Work Enlargement
• No increased level of responsibility and authority.
• High level of task variety already established.
• High level of control and self-efficacy already established.
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Job Rotation
VPVPMMarketingarketing
VPVPHRMHRM
VPVPFinanceFinance
VPVPOperationsOperations
• High variety of tasks within a specialized area.
• No flexibility across functional areas.
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Flextime / Alternate Work Schedules
Implementation at this organizational level not reasonable:
• Lots of tasks.
• High autonomy.
• Long working hours (24/7).
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Agenda
• Organizational Chart
• Job Descriptions
• Team Work
• Job Development
• Job Training
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Job Training
• Enhance awareness / knowledge of cultural matters
• Work habits in Russia, Baltics
• Technology
• Instruments for analysis and implementation
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The End
Questions?
Comments?