Taking Care of Business: Exploring the National Transitional Jobs Network’s New Employer Engagement Toolkit
A National Transitional Jobs Network (NTJN) Learning Opportunity #EEToolkit December 15, 2014 1:00 PM to 2:15 PM CST
This webinar will begin in 15 minutes.
For audio via telephone: Toll: +1 (646) 307-1720
Access Code: 808-682-453
Audio PIN: Shown after joining the webinar
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This webinar will begin in 10 minutes.
For audio via telephone: Toll: +1 (646) 307-1720
Access Code: 808-682-453
Audio PIN: Shown after joining the webinar
This webinar will begin in 5 minutes.
For audio via telephone: Toll: +1 (646) 307-1720
Access Code: 808-682-453
Audio PIN: Shown after joining the webinar
#EEToolkit
This webinar will begin soon.
For audio via telephone: Toll: +1 (646) 307-1720
Access Code: 808-682-453
Audio PIN: Shown after joining the webinar
#EEToolkit
Taking Care of Business: Exploring the National Transitional Jobs Network’s New Employer Engagement Toolkit
A National Transitional Jobs Network (NTJN) Learning Opportunity #EEToolkit December 15, 2014 1:00 PM to 2:15 PM CST
Webinar Overview • Introduction: Today’s speakers, about NTJN, housekeeping, and learning goals. • Employer Engagement Toolkit overview. • Taking Care of Business: Transitional Jobs and Subsidized Employment Programs
Benefit the Business Community. • Putting Research into Action: Employer Engagement Templates • Effective Job Development: Strategies for Working with the Chronically
Unemployed. • Sample Job Description: Business Services Representative (Job Developer). • Employer Engagement: Employer Guide to Transitional Jobs Participant
Development. • Question and Answer session. • Next steps.
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Today’s Speakers
Caitlin C. Schnur National Initiatives Coordinator Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity
Chris Warland Associate Director for Field Building Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity
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James Jones B.MORE Initiative Coordinator Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity
Brad Hirn Employment Specialist Growing Home, Inc.
Shannon Warmann Business Solutions Representative II Workforce Solutions for Tarrant County
National Transitional Jobs Network (NTJN) The NTJN is an initiative of Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity. The NTJN is a national coalition dedicated to getting chronically unemployed Americans back to work. We advance effective employment solutions, including Transitional Jobs (TJ), to help individuals with barriers to employment succeed in the workforce. NTJN opens doors to work through: • Field building and technical assistance to TJ programs. • Research and evaluation. • Education and training. • Federal policy advocacy.
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Housekeeping • Everyone except for the presenter will be muted. • Use the Chat Tool to message NTJN with questions or concerns. • Tweet a question! #EEToolkit • Q & A session will occur at the end of the webinar. • A video recording of this webinar will be available on the NTJN’s website. • The webinar slides (without audio) will also be available on the NTJN’s website.
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Webinar Objectives and Learning Goals • Become familiar with the Employer Engagement Toolkit and its
components; • Understand how TJ and subsidized employment programs benefit
employers and the business community; • Learn effective messaging to show employers the business value of
partnering with a TJ or subsidized employment program; • Learn about developing and implementing effective job development
strategies; • Understand what’s needed to be a successful job developer; • Learn how employer partners can help make TJ a developmental
experience.
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Employer Engagement Toolkit Overview
Employer Engagement Toolkit Overview • Find the toolkit online here: http://bit.ly/EEToolkit
• Six research briefs & resources, based on employer survey data and other
relevant research.
• Two videos featuring employer partners who have worked with TJ programs highlighting the benefits of this partnership.
• Links to external resources: • Connecting with Employers & Exploring Occupations • Engaging Employers & Maintaining Positive Employer Relationships • Making the Case for Hiring Individuals with Barriers to Employment • Building Staff Capacity and Skills
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Taking Care of Business: Transitional Jobs and Subsidized Employment Programs Benefit the Business Community
Find it online: http://bit.ly/11DAbex
Part I: Businesses Benefit When They Offer Employment Opportunities to Workers with Subsidized Wages
Benefit #1: Reduced wage costs, leading to growth and increased capacity. Benefit #2: Improved business performance in key areas such as:
• financial health; • productivity; • customer satisfaction.
Benefit #3: The opportunity to “try out” a prospective employee at reduced cost.
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Benefit #4: Quality workers with built-in supports to promote workplace success. Benefit #5: Enhance competitive advantage by leveraging a commitment to socially responsible business practices. Benefit #6: Conduct business in an economically stronger community.
Con’t: Businesses Benefit When They Offer Employment Opportunities to Workers with Subsidized Wages
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Social and Economic Impact of TJ & Subsidized Employment Programs • Stronger families.
• Benefits to children.
• Better-equipped youth.
• Decreased reliance on public benefits.
• Economic independence.
• Reduced recidivism.
• Increased community safety.
• Local economic growth.
#EEToolkit Find it online: http://bit.ly/1xqSnnv
Part II: Businesses Benefit When They Hire Employment Program Graduates into Unsubsidized Positions
Benefit #1: Reduce the costs associated with hiring qualified workers. Benefit #2: Hire people who are work ready and motivated to succeed.
Benefit #3: Leverage job retention services to reduce employee turnover costs.
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Benefit #4: Save money by taking advantage of the Work Opportunity Tax Credit (WOTC).
Benefit #5: Protection against loss or liability with free federal bonding.
Con’t: Businesses Benefit When They Hire Employment Program Graduates into Unsubsidized Positions
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Putting Research into Action: Employer Engagement Templates
Employer Engagement Template: “Your Business Benefits When You Offer Job Opportunities to Subsidized Workers.”
Use this as a template for a one-page handout that program providers can develop to give to potential employer partners to help make the business case for offering time-limited job positions to subsidized workers.
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Find it online: http://bit.ly/11DAoyq
A Closer Look: “Your Business Benefits When You Offer Job Opportunities to Subsidized Workers.”
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Employer Engagement Template: “Your Business Benefits When You Hire Our Graduates.”
Use this as a template for a one-page handout that program providers can develop to give to employers to help make the business case for offering permanent, unsubsidized jobs to TJ and subsidized employment program graduates.
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Find it online: http://bit.ly/1uKTiOQ
A Closer Look: “Your Business Benefits When You Hire Our Graduates.”
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Effective Job Development: Strategies for Working with the Chronically Unemployed
Find it online: http://bit.ly/1uSTqf3
Job Development: TJ Program Planning and Implementation • Provide adequate resources and support for job development. • Hire the right employees for the job.
• Use labor market information to target sectors that fit the populations
served.
• Asses for skills, interests, and work-readiness to make a good match.
• Begin job development on day one.
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Job Development: Effective Employer Engagement
• Take a “dual customer” approach. • Target the right employers.
• Effectively engage and network to develop long-term employer
relationships.
• Make the “business case” for TJ to employers.
• Continually evaluate job development success.
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Sample Job Description: Business Services Representative (Job Developer)
Sample Job Description: Business Services Representative (Job Developer)
Use this a template for a job description of a Business Services Representative, also known as a Job Developer. This document describes the role’s duties and responsibilities and the ideal candidate’s qualifications and competencies.
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Find it online: http://bit.ly/1xQzNUU
Business Services Representative (Job Developer): Key Competencies • Relevant sales experience generating new accounts and
maintaining accounts in both private and public sectors. • Successful track record of relationship building and leveraging
new/existing business relationships to procure additional opportunities.
• Demonstrated ability to research and develop leads, make cold calls, foster innovation, and close deals. Ability to effectively promote and market services to new customers.
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Employer Engagement: Employer Guide to Transitional Jobs Participant Development
Employer Guide to Transitional Jobs Participant Development
Employer partners play an important role in helping TJ participants develop new skills and prepare for unsubsidized work. This is a one-page handout for employer partners that describes the roles and responsibilities they have in helping subsidized workers develop skills and become more work-ready.
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Find it online: http://bit.ly/1tgUB2J
How Employers Can Facilitate TJ Participants’ Growth, Development, and Skill Acquisition
• Foster peer support through mentorship. • Be aware of learning opportunities that present themselves in the
course of the workday. • Make disciplinary or corrective actions as constructive as possible-
focus on what to do right next time. • Give frequent, consistent feedback to the participant on quality of
work, areas for improvement, and progress over time. • Hold participants accountable to the same standards as other employees.
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Question & Answer + Webinar Wrap Up
Question & Answer Session
To Ask a Question: • Use “Questions/Chat Box” or • “Raise Your Hand” or • Tweet at us: #EEToolkit
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Next Steps • A webinar recording will be available in about one week. • NTJN will email all webinar registrants with a link to the
recording. It will also be available on our website. • The webinar slides (without audio) will also be available
on our website. • To schedule your in-person Employer Engagement
workshop today, contact Chris Warland about availability.
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Speaker Contacts
Caitlin C. Schnur National Initiatives Coordinator Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity [email protected]
Chris Warland Associate Director for Field Building Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity [email protected]
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James Jones B.MORE Initiative Coordinator Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity [email protected]
Brad Hirn Employment Specialist Growing Home, Inc. [email protected]
Shannon Warmann Business Solutions Representative II Workforce Solutions for Tarrant County [email protected]
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