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OverviewPurpose of U.S. Visa ExpressBenefits of U.S. Visa Express
Travel Agent/Courier ServiceEligibilityApplicant Eligibility
The ProcessRemote Data Software RDSReview and Evaluation
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Benefits of U.S. Visa Express
- Reduces number of applicants coming toEmbassy
- Out-sources data-entry funct ion- Easier for applicants- Reduces workload on Consular'sNIVUnit- Provides new and on-going business to
travel agents/couriers
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Travel Agent/Courier ServiceEligibility
Two Stages:1. temporary MOU2. One year renewable ContractQualification standards Highly mechanized &computerized Sufficient staff to dedicate one person Strong reputation Office security systems in place Continual Commitment to advertising andpromoting U.S. Visa Express
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Process: Step OneREQUIRED DOCUMENTS- Visa Application (OF-156)&photo- Valid Passport- Also for non-Saudis: Exit-Re-entry
permit, letter ofemployment- Other mandatory supporting documents(e.g., 1-20, approved H1B petition, CVs,
medical affidavit of support and diagnosis,etc)- MRV Fee & Issuance Fee (For requisitecountries including USD? /SAR28.00 forSaudi Arabia)
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Process: Step TwoREMOTE DATA-ENTRY by Travel Agent
- Name- Passport Number- Date and Place of Birth- Nationality- Gender- Visa Category (B1/B2, F, M, J, etc)
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Further details to be followed:1. Ensure OF-156 is completely filled out and signed by the appl icant2. Provide one recent front view passport size photograph for eachapplication. Photo must be stapled on the space provided err the OF-156. Note here that child ren mu st provide individua l pictures too.3. Collect Machine Readable Visa fee and country specific visa feewhen applicableCheck the passport validity. The biographical data for all applicantsmus t be in English and the date of birth listed in the passport mustbe in the Gregorian date.5. Ensure that the exit-reentry permit is stamped in the TCN
applicant's passports and that the validity covers the intended travelperiod.
6. Include all relevant documentation as required according to the visacategory (medical, 1-20, Bank Statements, IAP-66, 1-797, etc). 1-20m ust be signed by the stu de nt and IAP 66s must be filled and signedby the s tudent on the back of the white and pink copies.7 . Enter accurately the visa application data as they appear on thebiographical data page of the passport in the RDS program and saveon diskette.8. Guarantee timeliness in submit t ing th e visa applicat ions to theEmbassy and returning the visaed passports to the consularcustomers.9. Prep are itemized list of the passports and do cu m en ts presented to besigned by receiving Embassy staff at the t ime of the applicationpresentation.lO.For TCNs only, the sponsor informat ion in the passport m us t agreewith the employment letter that accomp anies the application.
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Process: Step Three
- DOWNLOAD to diskette1 file per diskette
Maximum of 15 applicants per fileDiskette automatically formatted by RDSDiskette labeling
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Process: Step Four- PRINTOUT manifest sheet- RDSsoftware will print a master list withsummary information- Must be signed by authorized signer atthe agency with agency rubber stamp
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Process: Step FivePACKAGE for delivery to Embassy
- Master List (manifest)- Passports with supporting documentation- Fees (MRV & Issuance)- Diskette with label
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Process: Step SixDROP OFF&PICK-UP- Travel Agent/Representative drops offpackage and picks up previous day work- Turn-arou nd time is"next-day"- Same-day service cannot beaccommodated
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RDS SOFTWARERDS Client (in travel agency)RDS Server (in consular section)Module for NIV applicationCan be extended to appointment system withlatest version
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REVIEW& EVALUATION- Regular Travel Agency/Courier Serviceperformance review including tracking systemin MRV program- Policies &procedures in writing
- Manual for travel agency staff- Periodic updates and upgraded training- Periodic on-site visits
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# 3 4
U.S. Visa Express
Attar Travel CompanyAttar Travel to manage theU.S. Visa Express Service
in Saudi Arabia
Courier ServiceAttar Travel'Company, 5th Floor Skab Center, Madinah Road, Jeddah.
P.O. Box 18600, Jeddah 21425, KSATel. 02 6611222 Fax 02 6674663
Email: [email protected]: www.attar.com.sa
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Head office:Attar Travel Center, 5th Floor, Madinah Road, P.O. Box18600, Jeddah 21425, KSAC.R. No. 33973. Tel. (02) 6611222 Fax (02) 6674663
1A1.
April 07*, 2001Honorable Visa ConsulConsulate General of USAJeddahSaudi Arabia
Dear Sir,
On behalf of Attar Travel and in cooperation with TNT Courier Service, we are very pleased tosubmit technical and commercial proposal that describe die products and services available to the USEmbassy/Consulate. We have created a proposal that we believe addresses your needs and outlinesour capabilities in areas that relate to the US visa issuance in Saudi Arabia. We look forward to futurediscussions on how we can customize our program to exceed your expectations for superior service.Attar Travel offers the U.S. Embassy/Consulate superior services and technology combined with localcountry resources that are relationship-oriented and structured for quick customer responsiveness.With Attar Travel, you have our commitment to provide the support and service you require andaccess to a resource base that is unparalleled in the travel industry.We understand your requirements and will hold ourselves accountable for exceeding yourexpectations beginning with the attention of our senior management and continuing throughout ourorganization. If you have any questions or need additional information, please feel free to contact medirectly at 6611222 extension 128 or on my mobile 05-566-0101.Thanking you in anticipation.
Best Regards,
Ejaz KhanHead of Sal4s & Marketing
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Table of Contents
Company Profile Global Presence Technology at Attar Travel Office Security The Proposal
Brief Proposal Goal Administration Manager
Coordinator Supervisor Advertising and Promotion Financial Proposal
Exhibit
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To liaise with Attar offices within hi s area of coverage on aspects relating to thehandling of passports- Liaise with the contact person from U.S. Em bassy / Consulate on a day-to-day basis- Manifesting and control before dispatching to the embassy/consulateRespon sible for de livery and c ollection (through TNT) of the passports to an d from
th e embassy/consulate and from cities outside of J e d d a h and Riyadh regionsrespectively.Dispatching back to the respective offices.SupervisorThe office supervisor shall be the main contac t of the passenger/applicant and shall ensurethat the proper fees and documents are collected. He shall be responsible to dispatch alldocuments collected on the same day to the coordinator for the necessary processing.
The ProcessVisa / Immigration Applications:
Attar personnel will complete an electronic consignment note, after entering the datainto Embassy/Consulate sof tware and verifying th e docum enta t ion prov ided by thevisa applicant (as per the Operating Procedures laid down in the Process document) .The process for consignment will be by PC based software.
Once the consignment note is completed the Attar staff will instruct the applicant asto the cost of the process and collect th e required paym ent. The Attar staff will accept payment for the consignment and give the applicant thetop copy of the cons ignment as a receipt. This will be stamped as pa id . Attar staff will check the documents received and send it to the coordinator in Jeddah
or Riyadh as applicable through TNT courier service. The Attar staff will prepare a PC generated m anifest listing the consignments bookedthat day and send this with the passports to the Embassy/Consulate. TNT will transport the consignments to the U.S. Embassy/Consulate within 24 hours. Alldiscrepancies will be cleared within 24 hours. TNT will transport the consignment of passports back to the respective Attar offices. Attar staff will then hand over the passports to the respective customers.
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Financial Proposal:
Western ProvinceJeddah offices shall not charge any administrative fees (apart from the regular visa feesimposed by the U.S. Embassy / Consulate) provided that tickets are to be purchased throughthese offices.SR 50.00 per passport will be charged if tickets are not purchased through Attar Offices inJeddah.Outside of Jeddah, a fee of SR 100.00 per passport or SR 150.00 per family (4 passportsmaximum) shall be charged.The following locations will be covered in Western Province:Office name and addressAttar HolidaysSkab CenterMadinah RoadJeddahTel. 026600817
ManagerAtifMutasim
Business Travel CenterSkab CenterMadinah RoadJeddahTe. 02 6602323
Zameer Quazi
British AirwaysSkab CenterMadinah RoadJeddahTel. 02 6656424
Yasir Sami
Downtown branchKing Abdul Aziz StreetJeddahTel. 02 6472260
Mir Ahmed Ali Hashmi
Makkah branchAbraj Al-Shohada BldgAl-Taneim StreetMakkahTel. 02 5463244
Mohammed Iqbal
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Madinah branchDallah Hotel ComplexSitteen StreetMadinah Al-MunawwarrahTel. 04 8368644
Waleed Tahir
Taif branchAJ-Rayyan CenterAbubacker Siddiq StreetTaifTel. 027334120
Abdul Hai
Yanbu branch - 1Markez Al-Tijari, Al-NawaYanbu, Royal Comm issionTel. 043211211Yanbu branch - 2King Abd ul Aziz StreetYanbu CityTel. 04 3912223Khamis Mushayt branchBindajem BuildingMain StreetKhamis M ushaytTel. 072221124
Andi Raj an
Mehmood Qureshi
Manzur Khan
Central ProvinceRiyadh offices shall not charge an y administrative fees (apart from th e regular visa feesimposed by the U.S. Embassy / Consulate) provided that tickets are to be purchased throughthese offices.SR 50.00 pe r passport will be charged if tickets are not purchased through Attar Offices inRiyadh.Outside of Riyadh region, a fee of SR 100.00 per passport or SR 150.00 per family (4passports maximum) shall be charged.
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The fo l lowing locations will be covered in the Central Province:Office name and addressBTC RiyadhAttar BuildingMalazRiyadhTel. 01 4783773Business Travel CenterMezzanine FloorAbraj Atta'awuneyaKing Fahad Road,OlayaRiyadhTel. 01 2181110British Airways Sales OfficeKing Faisal Foundation BldgOlayaRiyadhTel. 01 4645550
ManagerBobby Pablo
Fayyaz Theekkokil
Vambakkam Ramesh
Buraidah branchAl-Khubaib StreetBuraidahGassimTel. 063251343
Ahmed Taha
Eastern ProvinceAll offices shall charge administration fee of SR 100.00 per passport and SR 150.00 perfamily of maximum four passports.The following locations will be covered in the Eastern Province:Office name and addressBusiness Travel CenterKing Abdul Aziz StreetAlkhobarTel. 03 8994050
ManagerKhalid Abdul Aziz
Jubail branchAl-Mashoor StreetJubailTel. 03 3620563
Sheikh Moinuddin
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ACE TravelATTARSNAS/DHLKA NOOAL TAYYARUPS/EIRADFIFA/STAR
Ali BuxM r. AlaviJohn BalinasM oham m ed Al AyubeyM r. RosoolSaleh Eisa AhmedTim Mart inJohn Jeromes
664-06684 *661- 1222x137669-3300669-3300 *$669-6933x175/176639-2393639-2393
055375622055315305
^JSS^te&kL Q K ^055846498055675547 o
jtactahfc so
0 5 -
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Sohair Zaki
Arrive Jea3airt8r337CMPick up by MotorpoolInstal lat ionsUPS 2nd installation Tim Martin 639-23931055 846498Jon Jerromes 629-23937 055 675547
//-//' '^F i f a N o o > r / V lA l Tayyar
DHL? Depart Jeddah at 7:25PM
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n IrtlnllC A R A V A N
A C E T R A V E L Syed Shaukat AliOperations Manager
Tel. : (02Direct : (02Fax : (02P.O. Box 61 EKingdom of
6605120 (5 Lines)665 409866413022 Jeddah 21442>audi Arabia
K5cAHpXPRESSTravelServcesRepresentative
BUSINESS TRAVEL INTERNATIONAL
A. A L A V IManager Western Province
Attar Travel Co. - Skab Center - P.O.Box 18600 Jeddah 21425Tel.(02) 6611222 Ext. 137 - Fax (02) 667 4663 - Saudi ArabiaE-Mail: [email protected]
Tim MartinUPS Management ConsultantWestern ProvinceP.O. Box 23576Jeddah 21436, Saudi ArabiaTel. : +966-2-6392393Fax : +966-2-6979036Mobile : 055 846498E-mail: [email protected] Trading & Contracting Co. Ltd.Authorised Service Provider for UPS.
Jon JerromesSales Manager - Western Province
P.O. Box 23576Jeddah 21436, Saudi ArabiaTel. :+966-2-6392393/2751495Fax : +966-2-6979036Mobile :055-675547www.ups.comEIRAD Trading & Contracting Co. Ltd.Authorised Service Provider lor UPS.