Visit www.eecoonline.com/soc to reviewpreviously sent Standards Of Care communication.

Think Team Time — Spend time together wisely to serve customers better

Hunger For ExcellenceTeamwork is not based so much on ability, but ratheran unwavering willingness of all team members to owntheir part of the process and to perform at the top oftheir potential. I put the needs of the TEAM firstbecause we are ONE EECO!!

What does a successful team look like? Are youaligning a team environment with all? We have done a great job fostering teams to makeworking more efficient and garner a better customerservice experience. Do you see where other teams could be created at EECO? Go to your RCSM totalk about it.

What Else Can I Do?Support your teammates and foster an environment of trust. If you’re going to do something, do it tothe absolute best of your ability, with purpose and passion. Understand that what you do, and whatyou don’t do, does affect the results.

Think…. Team!

TIME TO DEFINE CUSTOMER SATISFACTION

Think TeamTimeT3

If you can'texplain it simply,you don'tunderstand itwell enough.

— Albert Einstein

Team Work2.qxp_Layout 1 3/18/16 4:12 PM Page 1