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A
Summer Internship Project ProfileON
Job Satisfaction
at
Baidyanath pvt Limited
Nagpur
SUBMITTED BY: - Sneha C. Shende
Under the guidance of
Mr. Anant zade
For the partial fulfillment of the requirement of
PGDM
PANJAB RAO DESHMUKH INSTITUTE OF MANAGEMENT
TECHNOLOGY STUDIES & RESEARCHNAGPUR
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INDEX
SR.NO PARTICULARS PAGE NO
1. INTRODUCTION
2. JOB SATISFACTION
3. COMPANY PROFILE
4. OBJECTIVES
5. RESEARCH METHODOLOGY
i) PRIMARY DATA
ii) SECOUNDARY DATA
iii) OBJECTIVES OF THE STUDY
iv) IMPORTANCE OF THE STUDY
v) HYPOTHESIS
6. CONCLUSION & SUGGESTION
7. BIBLIOGRAPHY
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INTRODUCTION
Job satisfaction in regards to ones feeling or state of mind regarding nature of their work.
Job can be influenced by variety of factors like quality of ones relationship with their
supervisor, quality of physical environment in which they work, degree of fulfillment in theirwork, etc.
Positive attitude towards job are equivalent to job satisfaction where as negative attitude
towards job has been defined variously from time to time. In short job satisfaction is a
persons attitude towards job.
Job satisfaction is an attitude which results from balancing & summation of many specific likes and
dislikes experienced in connection with the job- their evaluation may rest largely upon ones success
or failure in the achievement of personal objective and upon perceived combination of the job and
combination towards these ends.
According to Pestonejee, Job satisfaction can be taken as a summation of employees feelings in four
important areas. These are:
1. Job-nature of work (dull, dangerous, interesting), hours of work, fellow workers,opportunities on the job for promotion and advancement (prospects), overtime
regulations, interest in work, physical environment, and machines and tools.
2. Management- supervisory treatment, participation, rewards and punishments, praisesand blames, leaves policy and favoritism.
3. Social relations- friends and associates, neighbors, attitudes towards people incommunity, participation in social activity socialibility and caste barrier.
4. Personal adjustment-health and emotionality.Job satisfaction is an important indicator of how employees feel about their job and a
predictor of work behavior such as organizational citizenship, Absenteeism, Turnover.
Job satisfaction benefits the organization includes reduction in complaints and grievances,
absenteeism, turnover, and termination; as well as improved punctuality and worker morale. Job
satisfaction is also linked with a healthier work force and has been found to be a good indicator of
longevity.
Job satisfaction is not synonyms with organizational morale, which the possessions of feeling have
being accepted by and belonging to a group of employees through adherence to common goals and
confidence in desirability of these goals.
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Morale is the by-product of the group, while job satisfaction is more an individual state of
mind.
JOB SATISFACTION
DEFINITIONS OF JOB SATISFACTIONDifferent authors give various definitions of job satisfaction. Some of them are taken from
the book of D.M. Pestonjee Motivation and Job Satisfaction which are given below:
Job satisfaction is defined as a pleasurable, emotional, state resulting from appraisal of ones
job. An effective reaction to ones job.
Weiss
Job satisfaction is general attitude, which is the result of many specific attitudes in three areas
namely:
-Specific job factors
-Individual characteristics
-Group relationship outside the job
Blum and Naylor
Job satisfaction is defined, as it is result of various attitudes the person hold towards the job,
towards the related factors and towards the life in general.
Glimmer
Job satisfaction is defined as any contribution, psychological, physical, and environmental
circumstances that cause a person truthfully say, I am satisfied with my job.
Job satisfaction is defined, as employees judgment of how well his job on a whole is
satisfying his various needs Mr.
Smith
Job satisfaction is defined as a pleasurable or positive state of mind resulting from appraisal
of ones job or job experiences.
Locke
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COMPANY PROFILE
Baidyanath is one of the oldest and most popular pharmaceutical firms specializing
in Ayurvedic medicines. It has been manufacturing many highly popular itemslike Chyawanprash and Dashmularishta for several years. Shree Baidyanath Ayurved Bhawan (p)
Limited was founded in 1917 by Late Pt. Ram Dayal Joshi. Its registered office is in Kolkata. Toencourage and boost research in Ayurveda, Baidyanath established Pt. Ram Dayal Joshi MemorialAyurvedic Research Institute at Patna in 1971. Baidyanath Group awards two hundred thousand
rupees every year for the best research paper or book on Ayurveda.
Much before mankind learnt about lifesciences, much before any other discipline of medicine couldeven be conceived; one discipline of lifescience had evolved into a complete treatise on preventionand cure of human elements.
More than 5000 years ago, in India originated a science by the name Ayurveda - `Ayus` meaning lifeand Veda meaning dealing in essence, for the the maintenance of physical, mental, social and spiritualhealth of an individual. A life science that aimed at prevention as much as cure, it soon came to findfavour in whole of Asia as well as Middle East, Turkey, Greece and Egypt. Ayurveda is anunderstanding of the remedial powers of nature and all Ayurvedic formulations are made fromextracts of herbs, fruits, seeds, roots, gum, flowers and latex.
It is only with the advent of synthetic chemicals that we come to hear of sideeffects and after effects, something that Ayurvedic formulations do not suffice for. While many mayfind it surprising, Ayurveda which we know today, is essentially the same science that reached itssummit thousand of years ago. It must also be a revelation to most that the text of this treatise is awell researched account of remedial powers of nature on our planet, preserved in Atharvaveda, one ofthe five holy books of Hindu descent, Pandit Ramnarayan Sharma an illustrious practitioner oAyurveda, made a small beginning by starting the manufacture of Ayurvedic medicines atBaidyanath Dham in Bihar in the year1917, and then pioneered a large scale production o
Ayurvedic formulations at-
(1) Kolkata in 1921
(2) Patna in 1940( 3) Jhansi in 1941(4) Nagpur in 1942(5) Allahabad in 1958.
under the flagship ofShree Baidyanath Ayurved Bhawan and this expansion didnot prove sufficient and a new works came up at Baddi (Solan) H.P.in the year1995, New plantsnow exist at Barotiwala (H.P.) Kashipur (U.K.) and Seoni (M.P.)..
Ayurveda had truly entered the new age with the advent of modern methodologies that allow for
Pharmacognocy and clinical research, and Baidyanath since added a new dimension to this ages oldscience by standardizing old formulations and evolving newer ones.
Today, Baidyanath produces the largest range of Ayurveda products with over 700 formulations, soldat over 1, 00, 000 retail outlets, catering to over 50,000 practitioners. Backed with decades ofexperience, modern infrastructural facilities, state-of-the-art technology and quality human resource,Baidyanath continues to live the role it had assumed decades age, that of a true heir to the legacy ofAyuveda.
http://en.wikipedia.org/wiki/Pharmaceuticalhttp://en.wikipedia.org/wiki/Ayurvedichttp://en.wikipedia.org/wiki/Chyawanprashhttp://en.wikipedia.org/w/index.php?title=Dashmularishta&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Shree_Baidyanath_Ayurved_Bhawan_(p)_Limited&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Shree_Baidyanath_Ayurved_Bhawan_(p)_Limited&action=edit&redlink=1http://en.wikipedia.org/wiki/Ram_Dayal_Joshihttp://en.wikipedia.org/wiki/Kolkatahttp://en.wikipedia.org/wiki/Ayurvedahttp://en.wikipedia.org/wiki/Patnahttp://en.wikipedia.org/wiki/Ayurvedahttp://en.wikipedia.org/wiki/Ayurvedahttp://en.wikipedia.org/wiki/Patnahttp://en.wikipedia.org/wiki/Ayurvedahttp://en.wikipedia.org/wiki/Kolkatahttp://en.wikipedia.org/wiki/Ram_Dayal_Joshihttp://en.wikipedia.org/w/index.php?title=Shree_Baidyanath_Ayurved_Bhawan_(p)_Limited&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Shree_Baidyanath_Ayurved_Bhawan_(p)_Limited&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Dashmularishta&action=edit&redlink=1http://en.wikipedia.org/wiki/Chyawanprashhttp://en.wikipedia.org/wiki/Ayurvedichttp://en.wikipedia.org/wiki/Pharmaceutical -
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Production Facilities: For the best in Ayurveda
Shree Baidyanath Ayurved Bhawan (P) Ltd. is engage in manufacturing over 700 formulations thatmeet ever increasing demands for Baidyanath products. State-of-the-art technology, a well trainedman power and standard practices ensure that Baidyanath products deliver the goodness of Ayurveda.The products are manufactured in frontline machines, packed in automatic plants, untouched by hand
in stable packaging. All the production facilities function as per the GMP Standards that ensure thatnothing is left to chance when it comes to harnessing the power of Ayurvda.
Quality hallmark of Baidyanath
Despite standard manufacturing practices conforming to GMP's each Baidyanath product passesthrough stringent quality tests to ensure that nothing but the very best is offered to our customers anddecades old relation of trust remains intact. In fact quality control measures are adapted right fromthe stage of purchase of raw material, to its processing and finally packing. All the productionfacilities of Baidyanath have Quality Control Departments that adhere to rigorous and standardquality test practices to ensure that the products sent to the market are of top quality.
Product Profile: Specializing in every segment
The Baidyanath product profile comprises over 700 OTC and prescription drugs which makes it oneof the largest ranges of products to be offered by any Company in the Health Care segment. Thepopularity of Baidyanath products, specially in the OTC category, can be gauged by the fact thatproducts like Baidyanath Chyawanprash, Madhumehari, Shankhapushpi etc have become householdnames. Prescription drugs and formulations on the other hand find equal favour with over 50,000practitioners of Ayurveda nationwide.
R & D: Responding to newer challenges
R&D has always been a key activity at Baidyanath and dedicated researchers are busy evolving newerformulations as well as improving upon the existing ones. The R&D wing currently makes the most
of a well qualified team that includes ten doctorates, other scientists and technical staff. At present theresearch areas include single and multiple ingredient herbal health care products and healthsupplements. With the setting up of an exclusive research wing Baidyanath Research Foundation,Baidyanath is all set to break newer grounds. The research activity at BRF is currently focusing onsingle herb, active ingredient and cultivation of herbs.Herbal research centers have been establishedall over India including a high altitude research station at Narura in Sirmour Himachal.
Human Resource: The best for the best
Baidyanath take pride in a 2000 strong work force that comprises professionals working in variouscapacities across various branches in their respective areas of work. It is this quality human resourcethat has made Baidyanath what it is today. Underlining the importance of Human Resource, theOrganisation believes in investing handsomely in one of the most valuable of its assets.
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OBJECTI VESThe objective of the study is to find out the satisfaction level of employee in Baidynath, Nagpur.
To find that whether the employees are satisfied or not.
To analyse the companys working environment.
To check the Degree of satisfaction of employees.
To find that they are satisfied with their job profile or not.
To study the relationship between the personal factors of the Employee (Income, Designation,Educational qualification, Gender, etc.,)
IMPORTANCE OF JOB SATISFACTION
1. Job satisfaction is an important indicator of how employees feel about their job and apredictor of work behavior such as organizational, citizenship, Absenteeism,
Turnover.
2. Job satisfaction can partially mediate the relationship of personality variables anddeviant work behavior.
3. Common research finding is that job satisfaction is correlated with life style.This correlation is reciprocal meaning the people who are satisfied with the life tends
to be satisfied with their jobs and the people who are satisfied their jobs tends to
satisfied with their life.
4. This is vital piece of information that is job satisfaction and job performance isdirectly related to one another. Thus it can be said that, A happy worker is a
productive worker.
5. It gives clear evidence that dissatisfied employees skip work more often and more liketo resign and satisfied worker likely to work longer with the organization.
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HYPOTHESIS
It is known fact to all that keeping a employee happy is managements responsibility as to get the
work done perfectly. But, to feel happy is employees perception. So a satisfied employees is essential
element for improving efficiency and effectiveness.
o Job satisfaction is great motivator, which keeps the employees always in high morale.o Job satisfaction among employees result in increasing the perception of the organization.o Job satisfaction reduces the resistance among employees for the new implementations.
SCOPE OF THE STUDY
In the survey an attempt has been made to analyze the job satisfaction of employees of
Baidyanath, Nagpur.
The Head Office of the BSNL is situated at New Delhi with as Circle Office in the Capital of
Andhra Pradesh and a Divisional Office at Warangal District. The study tries to understand the level
of satisfaction among the employees of BSNL. It further explains the area on which employees are
mostly dissatisfied.
Job satisfaction of the employees has been analyzed on the basis of the following seventeen
job related factors.
Salary and monetary benefits Job security Promotion policy Working environment Employees participation in management Freedom of expressions Nature of job Interest taken by superiors Superiors and sub-ordinate relationship Medicare
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RESEARCH METHODOLOGY
INTRODUCTION
Research refers to a search for knowledge. It is a systematic method of collecting and recording the
facts in the form of numerical data relevant to the formulated problem and arriving at certain
conclusions over the problem based on collected data.
Thus formulation of the problem is the first and foremost step in the research process followed by the
collection, recording, tabulation and analysis and drawing the conclusions. The problem formulation
starts with defining the problem or number of problems in the functional area. To detect the functional
area and locate the exact problem is most important part of any research as the whole research is
based on the problem.
According to Clifford Woody research comprises defining and redefining problems, formulating
hypothesis or suggested solutions: collecting, organizing and evaluating data: making deductions and
reaching conclusions: and at last carefully testing the conclusions to determine whether they fit the
formulating hypothesis.
Research can be defined as the manipulation of things, concepts or symbols for the purpose of
generalizing to extend, correct or verify knowledge, whether that knowledge aids in construction of
theory or in the practice of an art. In short, the search for knowledge through objective and
systematic method of finding solution to a problem is research.
DRAFTING QUESTIONNAIRE
The questionnaire is considered as the most important thing in a survey operation. Hence it should be
carefully constructed. Structured questionnaire consist of only fixed alternative questions. Such type
of questionnaire is inexpensive to analysis and easy to administer. All questions are closed ended.
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Research Design-
The research design is descriptive design.
Sampling universe
All the employees are the sampling universe for the research.
Sampling technique-
Judgmental sampling
Sample was taken on judgmental basis. The advantage of sampling are that it is much less costly,
quicker and analysis will become easier.
Scaling technique-
Likert scale.
Sample size-
50 employees.
DATA COLLECTION
The task of data collection begins after the research problem has been defined and research design
chalked out. While deciding the method of data collection to be used for the study, the researcher
should keep in mind two types of data viz. Primary and secondary data.
Primary Data: -
The primary data are those, which are collected afresh and for the first time and thus happen to be
original in character. The primary data were collected through well-designed and structured
questionnaires based on the objectives.
Secondary Data:
The secondary data are those, which have already been collected by someone else and passed through
statistical process. The secondary data required of the research was collected through various
newspapers, and Internet etc.
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TOOLS AND TECHNIQUES USED FOR DATA ANALYSIS
TOOLSTools used for data analysis is questionnaire.
TECHNIQUES
Sampling Technique-Judgmental Sampling
Scaling Technique-Likert Scale
CONCLUSION AND SUGGESTION:-
The propose chapter with deal the conclusion arrived and after analyzing the subject
matter with the help of interpretation process.
-Suitable recommendation /suggestion will also include in this chapter.
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BIBLIOGRAPHY
Ashwathappa. K Human Resource Management
Tata Mc Graw Hill Publications
Deith Davis Human Relation at Work
Tripathi Personnel management & industrial Relations
P. Subba Rao Essentials of Human Resources and Industrial Relations
C.B. Mamoria Human Resource Management