SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 1 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
ONLINE VENDOR REGISTRATION SYSTEM
USER MANUAL
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 2 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
IMPORTANT NOTICE: Applicant is advised to read and understand the contents of this user manual before making the application online. Clear understanding is important to ensure that the Vendor Registration Application submitted is complete and will be given due consideration to undergo evaluation process and subsequently the approval stage. MMHE (Malaysia Marine and Heavy Engineering Sdn Bhd) reserves the right to make any changes to this user manual without any notice and without assigning any reasons whatsoever. MMHE shall not be liable for any problem that may arise in the event that the applicant deals with or engages a third party for the application of registration. Applicant is advised to contact Vendor Registration Section directly for any enquiry regarding its application
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 3 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
TABLE OF CONTENT
1 Introduction ................................................................................................................ 4
2 Objective ..................................................................................................................... 4
3 Abbreviation ............................................................................................................... 4
4 Vendor Registrations Page ........................................................................................ 5
5 Vendor Login .............................................................................................................. 6
6 Renewal Registration Application ........................................................................... 27
7 Update Company Information Application ............................................................. 28
8 Application for Adding Product/Service Category ................................................. 36
9 Processing Fee Payment ......................................................................................... 43
10 Application Result .................................................................................................... 43
11 Rejection of Application or Termination of Registration ....................................... 44
12 Appeal on Rejected Application .............................................................................. 45
13 Conclusion ................................................................................................................ 45
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 4 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
1 Introduction
Online Vendor Registration System allows local and international vendors to self- register and all information will be captured in the systems which enable MMHE staffs to do process of evaluation before proposing/recommending it to management for approval. In addition, vendors are able to access their company information and records, able to update their profile and contact information, and able to add products/services they can offer. This User Manual will guide vendors on how to apply for MHB Online Vendor Registration Process, at http://www.mhb.com.my/en/vendor/
2 Objective
To improve quality of bidders list that expands opportunity for local and international vendors to participate in MMHE bidding process.
Able to engage appropriate vendors based on their expertise and proficiency on the products and services they offer.
3 Abbreviation
Sign Out For vendor to logout from the registration system
New Registration For New & First time vendor registration application
Registration Renewal For Existing vendor to submit renewal application
Update Vendor Information For Existing vendor to update general information, bank information, track record, etc
Vendor Adding Product/Services Category For Existing vendor to submit adding product/services category application
Reset Password For vendor to reset existing password and create new password.
Application List A list to show all the application that vendor created and submitted and also the updated application status.
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 5 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
4 Vendor Registrations Page
No. Title Description
3.1
Access to MHB Vendor Registration
page
i. Access the MHB website: http://www.mhb.com.my
ii. Select Contact Us > Vendor and Contractors Access (Figure 1).
iii. Select Vendor Registration (Figure 2).
Figure 1
Figure 2
1
2
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 6 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
5 Vendor Login
No. Title Description
4.1
First Time Login Vendor
(New User Only)
i. Select First Time Login Vendor (Figure3).
ii. Fill in all required info > Submit (Figure 4).
iii. Receive notification: [Success: An email will be sent to your mailbox. Please check your email.]
iv. Check inbox (Figure 5) and revert back to Vendor Login page using username and password received.
Figure 3
1
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 7 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
Figure 4
Figure 5
Note: If the Login Email & Company Name duplicates with the existing vendor, you will see the following message:
[Failed: This email already exists in the system.]
3
2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 8 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
4.2 Forget
Password
i. Select Forgot Password (Figure 6).
ii. Key in Registered Email Address > Recover (Figure 7).
iii. Receive notification: [Success: An email will be sent to your mailbox. Please check your email.]
iv. Check inbox (Figure 8) and revert back to Vendor Login page using username and password received.
Figure 6
1
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 9 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
Figure 7
Figure 8
2
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 10 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
4.3
Existing Online
Registered Vendors
i. Key-in registered email address and password > Login (Figure 9)
ii. Select My Profile (Figure 10).
iii. Update login information (Figure 11).
Figure 9
1
2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 11 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
Figure 10
Figure 11 Note: Vendor can find out answers related to registration system by selecting: Frequent Asked Questions (FAQ)
1
2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 12 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
5. New Registration
No. Title Description
5.1 New Register Vendor Page
Select New Registration from Vendor Account page (Figure12).
Figure 12
No. Title Description
5.2 Step 1 of 11
General Requirement
Read carefully all the General Requirement > Next (Figure 13)
1
2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 13 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
5.3
Step 2 of 11 Company
Initial Information
i. Key-in all the required in General Information (Figure 14).
ii. Key-in all the required in Contact Information (Figure 15).
iii. Key-in all the required in Registration & Licensing (Figure 16).
iv. Key-in all the required in Equity Structure > Save & Next (Figure 17).
Figure 14
Figure 15
2
1
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 14 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
Figure 16
Figure 17
Note: 1. All fields in red asterisk (*) is must be filled in. If not applicable, please type ‘0’
2. Supplier category is for Vendor who is supplying products or commodities, Contractor category is
for Vendor who is providing services including consultants or building things.
3. Total percentage of Equity (either Bumi, Non-Bumi and Foreign) must add up to 100%.
5
4
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 15 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
5.4 Step 3 of 11
Financial Information
Key-in all the required in Financial Information > Save & Next (Figure 18). i. Applicant is required to fill-in at least one (1) year of
latest company financial information for newly established company.
ii. If applicant’s company has been established for more
than 2 years, applicant is required to fill-in 2 years of latest company financial information.
iii. If applicant’s company has been established for more than 3 years, applicant is required to fill-in 3 years of latest company financial information.
Figure 18
Note: 1. Year must be in four (4) digits, e.g. 2013 & starting from updated Audited Acount.
2. All fields in financial information must be in decimal. If not applicable, please type ‘0’.
3. For negative value (loss), please put ‘-‘ symbol.
1
2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 16 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
5.4 Step 4 of 11
Bank Information
i. Key-in all the required detail in Bank Information > Save / Add Another. Repeat again the same step if applicant bank facilities is more than one (Figure 19).
ii. After Bank Information is saved, it can be edited or deleted by using Edit or Delete button (Figure 20).
Figure 19
Figure 20
Note:
1. All fields in red asterisk (*) is must be filled in. Applicant must provide at least one (1) bank information details.
2. The SWIFT code consists of eight (8) or eleven (11) characters. When 8-digits code is given, it refers to the primary office. Example : FEBKUS6LXXX
i. First 4 characters – bank code (only letters) ii. Next 2 characters- ISO 3166-1 alpha-2 country code (only letters) iii. Next 2 characters – location code (letters and digits) (passive participant will have “1”
in the second character) iv. Last 3 characters – branch code, optional (‘XXX’ for primary office) (letters and
digits).
1
2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 17 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
5.5 Step 4 of 11
Bank Account Details
i. Key-in all the required detail in Bank Account Details > Add. Repeat again the same step if applicant has more than one account with the same bank (Figure 21).
ii. Bank Account Details can be edited or deleted by using Edit or Delete button(Figure 21).
Figure 21
No. Title Description
5.6 Step 4 of 11 Latest Bank
Balance
i. Key-in all the required detail in Latest Bank Balance > Save / Add Another. Repeat again the same step if applicant has more than one account (Figure 22).
ii. Latest Bank Balance can be edited or deleted by using Edit or Delete button.
Figure 22
Note: Applicant must provide at least one (1) bank account details and at least one (1) latest bank balance
1 2
1 2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 18 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
5.7
Step 4 of 11 Credit
Facilities (Not
Compulsory)
i. Key-in all the required details in Credit Facilities >
Save / Add Another. Repeat again the same step if applicant engage with more than one credit facilities agency (Figure 23).
ii. Click Save & Next to go to the next step (Step 5).
Figure 23
Note: Amount, Credit/Debit Balance, Total Credit Facilities amount, utilized @ today unutilized balance must be in decimal digits, e.g. 1001.00/1001
1 2
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 19 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
5.8 Step 5 of 11
Director Details
i. Key-in all the required details in List of Board of
Directors > Add Another. Repeat again the same step if applicant’s company have more than one director (Figure 24).
ii. Click Save & Next to go to the next step (Step 6).
Figure 24
Note: For local company list of the Board of Directors must be as the latest Annual Return Form and Form 49.
1
2
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 20 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
5.9
Step 6 of 11 Choose Product / Services
i. Key-in all the required details in Choose Product /
Services > Add Another. Repeat again the same step if applicant’s company provide more than one product or service (Figure 25).
ii. List of category can be deleted using Delete button.
iii. Click Save & Next to go to the next step (Step 7).
Figure 25
Note:
1. There are two (2) types of work categories (Products & Services). Refer to Step no. 2 of 11.
If Supplier category is selected, a list of Products will be displayed and if Contractor category is selected, then a list of Services will be displayed.
2. Applicant is allowed to select up to five (5) major disciplines only.
3. Refer to Appendix D & E for list of Products/Services categories.
2 1
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 21 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
5.10 Step 7 of 11 Company’s
Track Record
i. Key-in all the required details in Company’s Track
Record > Add Another. Repeat again the same step for the last three (3) years which details projects/company supported especially in the oil and gas industry sector , services / material provided and contact person (with contact number) who can attest to the materials delivered or services rendered. Track records should be covered for inside or outside MMHE (Figure 26).
ii. List of category can be deleted using Delete button.
iii. Click Save & Next to go to the next step (Step 7).
Figure 26
Note: 1. For new established company, applicant to provide at least one (1) track record.
2. Year must be in four (4) digits, e.g. 2013.
1
2
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 22 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
5.11
Step 8 of 11 Document Upload for
Submission
i. Please refer to Appendix A (Document checklist for New / Renewal) for supporting documents required to be submitted together with the application.
ii. Click the Browse button to select your document > Upload (Figure 27)
iii. Applicant also able to upload related documents which
is not stated in the system by key in the document title, and upload the attachment.
Figure 27 Note:
1. All Compulsory Document required with red asterisk (*) is must be uploaded. 2. Allowable size of the document to be uploaded is up to 10 MB only. 3. For renewal & adding category application, processing fee receipt need to be uploaded after
the payment has been made. 4. For new application, blank paper need to be uploaded in order to proceed to the next step
(Step 9 of 11).
2
1
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 23 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
5.12 Step 9 of 11 Declaration
i. Key-in all the required details to declare if there is any
relationship with MMHE’s key management personnel > Add Another. Repeat the same step if there is more than 1
ii. Read carefully all the declaration statement and fill in applicant details as an agreement to the statement > Save & Next (Figure 28)
Figure 28
1
2
3 4
5
6
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 24 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
5.13 Step 10 of 11
Survey
Rate experience using MHB Registration / Renewal online and provide suggestion for improvement (if any) > Save & Next (Figure 29)
Figure 29
1
2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 25 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
5.14 Step 11 of 11 Submission Confirmation
i. Read carefully Submission Confirmation Statement
once applicant has ensure all the required information & documentation is completed > Confirm & Submit > OK (Figure 30).
ii. Submission Success page will appear once applicant successfully completed Step 1 to Step 11 (Figure 31).
Figure 30
Figure 31
Note:
1. Re-application for registration will not entertain for the next six (6) months period unless applicant has been told otherwise. Kindly contact Vendor Registration personnel for any clarification
2. Once the application is submitted, applicant is not allowed to edit the application.
1
2
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 26 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
5.15 Application
Status
i. Repeat item No. 3.1 and 4.3 to go to Vendor Account page (Figure 32)
ii. Application Status can be view at Vendor Account page > Applicant List.
iii. An automated email notification will be sent to applicant’s registered email on the application status whether is submitted, rejected nor approved (Figure 33)
Figure 32
Figure 33
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 27 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
6 Renewal Registration Application
No. Title Description
6.1 Registration Renewal Process
i. Repeat item No. 3.1 and 4.3 to go to Vendor Account page (Figure 34)
ii. Select Registration Renewal (Figure 30)
iii. Repeat item No. 5.2 until No. 5.15 (Step 1 until Step 11).
iv. Applicant must submit Renewal Registration application at least three (3) months prior to the expiry date of the registration validity date.
v. Applicant is allowed to add new work category or drop existing work category during the renewal application.
Figure 34
Note: 1. Delay in renewing the registration will affect the company’s chances in participating in tender or
quotation.
2. Refer to item no. 9 (Payment Process) for processing fee payment method.
3. Refer to Appendix A (Document checklist for New / Renewal) for supporting documents required
to be submitted together with the application.
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 28 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
7 Update Company Information Application
No. Title Description
7.1
Update / Edit Company
Information Vendor
Account Page
i. Repeat item No. 3.1 and 4.3 to go to Vendor Account page
ii. Select Update Vendor Information (Figure 35)
iii. Refer to Appendix C (Document checklist for Update Information) for supporting documents required to be submitted together with the application.
Figure 35
Note: 1. All fields in red asterisk (*) is must be filled in. If not applicable, please type ‘0’
2. Supplier category is for Vendor who is supplying products or commodities, Contractor category is
for Vendor who is providing services including consultants or building things.
3. Total percentage of Equity (either Bumi, Non-Bumi and Foreign) must add up to 100%.
4. Applicant will need to notify Registration Team officially for any changes of Company’s name and name of Directors. For local company, applicant must provide Form 13 (change of Company’s name) or Form 49 (change of Director).
5. Applicant may update company’s information such as change of address, telephone number, fax
number, e-mail address, bank account and others via Online Vendor Registration system. But it must go through approval process by Registration team to validate the overwrite access of latest update information.
6. Applicants are not allow to change category (supplier or contractor), add or edit products/services
category when updating company information,
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 29 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
7.2 Step 1 of 8
General Information
i. Key-in all the required details in General Information, Contact Information, Registration & Licensing and Equity Structure (Figure 36) refer item No. 5.3.
ii. Click Save & Next to go to the next step (Step 2) (Figure 36)
Figure 36
1
2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 30 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
7.2 Step 2 of 8
i. Key-in all the required details in Bank Information; Latest Bank Balance, and Credit Facilities refer item No. 5.4 until item No. 5.7 (Step 2 of 11 for New Registration).
ii. Click Save & Next to go to the next step (Step 3) (Figure 37)
Figure 37 Note:
1. All fields in red asterisk (*) is must be filled in. Applicant must provide at least one (1) bank information details.
2. The SWIFT code consists of eight (8) or eleven (11) characters. When 8-digits code is given, it refers to the primary office. Example : FEBKUS6LXXX
v. First 4 characters – bank code (only letters) vi. Next 2 characters- ISO 3166-1 alpha-2 country code (only letters) vii. Next 2 characters – location code (letters and digits) (passive participant will have “1”
in the second character) viii. Last 3 characters – branch code, optional (‘XXX’ for primary office) (letters and
digits).
1
2 3
4
5
6
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 31 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
7.3
Step 3 of 8 Updating Board of Directors
i. Key-in all the required details in List of Board of Directors > Add Another. Repeat the same step if the directors of applicant’s company is more than one.
ii. Click Save & Next to go to the next step (Step 4) (Figure 38)
Figure 38
2
1
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 32 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
7.4
Step 4 of 8 Updating Company
Track Record
i. Key-in all the required details in List of Board of Directors > Add Another. Repeat the same step if the directors of applicant’s company is more than one.
ii. Click Save & Next to go to the next step (Step 5) (Figure 39)
Figure 39
1
2
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 33 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
7.5
Step 5 of 8 Document Upload for
Submission
i. Please refer to Appendix A (Document checklist for New / Renewal) for supporting documents required to be submitted together with the application.
ii. Click the Browse button to select your document > Upload (Figure 40)
iii. Applicant also able to upload related documents which
is not stated in the system by key in the document title, and upload the attachment.
Figure 40 Note:
1. All Compulsory Document required with red asterisk (*) is must be uploaded.
2. Allowable size of the document to be uploaded is up to 10 MB only.
1
2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 34 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
7.6 Step 6 of 8 Declaration
i. Key-in all the required details to declare if there is any
relationship with MMHE’s key management personnel > Add Another. Repeat the same step if there is more than 1
ii. Read carefully all the declaration statement and fill in applicant details as an agreement to the statement > Save & Next.
Figure 41
No. Title Description
7.7 Step 7 of 8
Survey
Rate experience using MHB Registration / Renewal online and provide suggestion for improvement (if any) > Save & Next (Figure 42)
Figure 42
1
2
3
4
5
1 2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 35 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
7.8 Step 8 of 8 Submission Confirmation
i. Read carefully Submission Confirmation Statement
once applicant has ensure all the required information & documentation is completed > Confirm & Submit > OK
ii. Submission Success page will appear once applicant successfully completed Step 1 to Step 8 (Figure 43).
Figure 43
Note:
1. An email notification on your application status will be sent to your registered email address.
2. Once the application is submitted, applicant is not allowed to edit the application
1
2
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 36 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
8 Application for Adding Product/Service Category
No. Title Description
8.1
Adding Product / Services Vendor
Account Page
i. Repeat item No. 3.1 and 4.3 to go to Vendor Account page (Figure 39)
ii. Select Vendor Adding Product / Services Category (Figure 44)
iii. Refer to Appendix B (Document checklist for Adding Category) for supporting documents required to be submitted together with the application.
Figure 44
Note:
1. Applicant is allowed to add maximum up to five (5) major disciplines only.
2. Refer item no.9 (Payment Process) for processing fee payment method.
3. Applicant to provide track record/ experience list for the additional services to be registered or agency appointment letter from principal for the additional products to be registered.
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 37 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
8.2 Step 1 of 7
General Requirement
Read carefully all the General Requirement > Next (Figure 45)
Figure 45
No. Title Description
8.3 Step 2 of 7
General Information
Key-in all the required details in General Information> Next (Figure 46)
Figure 46
1 2
1 2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 38 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
8.4 Step 3 of 7
Choose Product / Services
Key-in all the required details in Choose Product / Services > Add New > Next (Figure 47)
Figure 47
1
2
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 39 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
8.4 Step 4 of 7 Company’s
Track Record
i. Key-in all the required details in Company’s Track Record > Add Another. Repeat again the same step for the last three (3) years which details additional categories requested. Track records should be covered for inside or outside MMHE (Figure 48).
ii. Click Save & Next to go to the next step (Step 5).
Figure 48
1
2
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 40 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
8.5
Step 5 of 7 Document Upload for
Submission
i. Click the Browse button to select your document >
Upload (Figure 49)
ii. Applicant also able to upload related documents which is not stated in the system by key in the document title, and upload the attachment.
Figure 49
Note:
1. All Compulsory Document required with red asterisk (*) is must be uploaded.
2. Allowable size of the document to be uploaded is up to 10 MB only.
1
2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 41 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
8.6 Step 6 of 7
Survey
Rate experience using MHB Registration / Renewal online and provide suggestion for improvement (if any) > Save & Next (Figure 50)
Figure 50
1 2
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 42 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
No. Title Description
8.7 Step 7 of 7 Submission Confirmation
i. Read carefully Submission Confirmation Statement
once applicant has ensure all the required information & documentation is completed > Confirm & Submit > OK (Figure 51).
ii. Submission Success page will appear once applicant successfully completed Step 1 to Step 7 (Figure 51).
Figure
Figure 51
Note: An email notification on your application status will be sent to your registered email address
1
2
3
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 43 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
9 Processing Fee Payment
9.1 Please refer to table below for Processing Fee for each type of application
Note: The processing fee is inclusive 6% Goods Services Tax (GST)
9.2 If the payment for processing fee is less than the required amount, the company’s application may be rejected. As such, applicant is advised to make payment with the exact amount to avoid the application be rejected.
9.3 For new application, payment should be made after the registration application is approved. In the event of payment has been made and applicant registration is rejected, payment shall not be refunded.
9.4 Payment can be made via cheque, telegraphic transfer (TT), money order, bank draft or cash.
9.5 All modes of payment should be made directly to the bank account of Malaysia Marine & Heavy Engineering Sdn Bhd (payee):
For other Currency, kind contact Finance Department team for bank details.
10 Application Result
10.1 For new and renewal approved application,vendor will be given a validity period of two (2) years.
10.2 Result of application will be informed officially through the applicant’s registered email.
10.3 Application result can be check online via your account. Refer item no.5.15.
Application Local Company Foreign Company
New / Renewal MYR 106.00 MYR 795.00
Adding Category (products/services)
MYR 106.00 MYR 795.00
Account Name : Malaysia Marine and Heavy Engineering Account No. : 8005908498 Bank Name : CIMB Bank Berhad
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 44 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
11 Rejection of Application or Termination of Registration
MMHE reserves the right to reject, suspend or terminate any application / registration without any notice and without assigning any reasons. However, for your awareness, the typical reasons are, but not limited to: Application rejection:
Incomplete information submitted
False information provided (after verification)
Negative shareholder fund or poor financial performance
Poor performance
Vendor already blacklisted by Petronas or MISC
Registration suspension or termination:
Vendor fails to perform and/or honor contracts awarded by MMHE or is in breach of any contract covenants not due to force majeure
Vendor withdraws a bid or refuses to accept an award (after bidding for the same)
Vendor assigns or sub-contracts the awarded contract to another company without prior approval of MMHE
Vendor is/becomes involved in any illegal or criminal offence
Vendor is declared insolvent (for companies) or bankrupt (for sole-proprietor & partnerships)
Vendor initiates legal proceedings against MMHE
Vendor is found to collude with other Vendors in any procurement exercise
Vendor submits false/fraudulent information or documents during application or bidding process
Persistent non-compliance with safety and environment regulations
Non-compliance to MMHE’s Code of Business Conduct
Suspension of vendor profile in MMHE Website means that vendor will temporarily not be able to participate in any new invitation to quote or tender but will need to continue carrying out their existing commitments. Suspension will entail vendor to comply with conditions for performance improvement – to be agreed upon a case-to-case basis with input from both Procurement team and contract owner or end user. Persistent failure to meet the conditions to improve performance may lead to termination of vendor profile from MMHE Website and blacklisting from the MMHE Approved Source List. This may also potentially lead to LOA / purchase order / contract termination.
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 45 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
12 Appeal on Rejected Application
Vendor may appeal for reconsideration by submitting all relevant information and documents. The appeal must come in the form of a formal letter with strong reasons and justifications to be sent to Vendor Registration team via email for by hand for further deliberation. The reinstatement of the application will be subject to further deliberation and will depend solely on MMHE’s discretion
13 Conclusion
Approval of application does not mean that the Vendor will automatically be invited to participate in any quotation, tender exercise or project carried out by MMHE. Approval likewise does not automatically lead to issuance of letter of award purchase order / contract. Vendors are advised to continue marketing their products and services to MMHE respectively.
For further assistance on MHB Website, or if you are unable to complete the online Vendor Registration application, kindly contact: Vendor Registration Section Supply Chain Management Division Tel: 607-2682849 / 2828 Email: [email protected]
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 46 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
14 Appendix A
Document Checklist for New / Renewal application Compulsory Documents
1. Company profile
2. Certified True Copy of Latest 3 years Audited Annual Financial Report by Auditor/Company Secretary/ Commissioner of Oath
Year 1
Year 2 (not compulsory for new established company)
Year 3 (not compulsory for new established company)
3. Certified True Copy of Latest 3 months bank statement by the relevant bank
4. Copy of Form 9, Memorandum & Article of Association (MAA), Annual Return, Form 24, Form 49 (for Malaysian Companies)
or
Registration Certificates according to the company's country of origin statutory requirement ( for Foreign Companies).
5. Valid agency appointment letter(s) or support letter from principal ( for Products to be registered)
or
track record/experience list (for services to be registered)
6. Copy of processing fee payment slip Upon registration approval
Supporting Documents
7. Copy of latest Form 32A (Form of Transfer of Securities) 8. Copy of PETRONAS license
9. Copy of Licenses or registration certificates from Government or Other agencies
10. Company's organization chart
11. Other Documents
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 47 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
15 Appendix B
Document Checklist for Adding Category (s)
Compulsory Documents
1. Valid agency appointment letter(s) or support letter from principal (for additional products to be registered)
or track record/experience list (for additional services to be registered)
2. Copy of processing fee payment slip
Supporting Documents
3. Copy of PETRONAS license
4. Copy of Licenses or registration certificates from Government or Other agencies
5. Testimonials of Performance from clients
.
6. Others Documents
SUPPLY CHAIN MANAGEMENT
DOC. NO. : MMHE/SCMMI/SCM/10
REV. NO. : 1 Page 48 of 48
MANUAL / INSTRUCTION DATE : 20 August 2015
VENDOR REGISTRATION UNIT I SOURCING DEPARTMENT I SUPPLY CHAIN MANAGEMENT DIVISION
16 APPENDIX C
Document Checklist for Update Information
Supporting Documents
1. Company profile
2. Certified True Copy of Latest 3 years Audited Annual Financial Report by Company Secretary
3. Certified True Copy of Latest 3 months bank statement by the relevant bank
4. Copy of Form 9, Memorandum & Article of Association (MAA), Annual Return,
Form 24, Form 49, Form 13 (for Malaysian Companies) or
Registration Certificates according to the company's country of origin statutory requirement ( for Foreign Companies).
5. Valid agency appointment letter(s) or support letter from principal ( for Products
to be registered) or track record/experience list (for services to be registered)
6 Copy of latest Form 32A (Form of Transfer of Securities)
7. Copy of PETRONAS license
8. Copy of Licenses or registration certificates from Government or Other agencies
9. Company's organization chart
.
10. Testimonials of Performance from clients
11. Other Documents