Download - Summon Tech Talk with John Law at ALIA 2013
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Leading Users to Better Research Outcomes
ALIA Online 2013
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The problem we’re trying to solve
The reality is user expectations have evolved and library systems have not kept up. The problem is your users are going elsewhere. So the library must do a better job of showing it’s value.
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In 2009 we delivered a real solution
Live at ALA Midwinter, January 2009
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The only discovery service built to purpose
Having the critical core of the library’s collection represented in a single, unified index is the key to making it all workThis impacts everything related to discovery
speed, ease of use, relevancy, customizability, research integrity, stability/reliability, and more
Unified Results Set Unified Index
Architecture of the system matters!
Having the critical core of the library’s collection represented in a single, unified index is the key to making it all workThis impacts everything related to discovery
speed, ease of use, relevancy, customizability, research integrity, system reliability, and more
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A real digital front door for the library
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Summon Suggestions• Database
recommender
• Best Bets suggestions
• Related Searches
• Integrated Reference Chat
• Custom text editor
• LibGuides integration
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Indexed LibGuides
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Widget and Search Box Builder
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Discipline scoped search boxes
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Discipline scoped search widgets
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Database recommender
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Locally controlled database recommendations
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Best Bets recommendations
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Related Searches
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Reference chat integration
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JUST ANNOUNCED!
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Image Spotlighting
17
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LOOKING FORWARD
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World wide web (1990 or 1993?)Amazon (1995)Google (1998) Wikipedia (2001)Facebook (2004)YouTube (2005)Twitter (2006)Amazon Kindle (2006/2007)iPhone (2007)iPad (2010)
Interview with Jon Wileyhttp://www.fastcodesign.com/1671425/how-googles-designers-are-quietly-overhauling-search#1
User expectations change rapidly
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User expectations
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Operations
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Relevancy
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WELCOME TO THE DREAM
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Increases resource usage and improves ROI
Unlike other discovery services, Summon is proven to increase usage of resources across the full breadth of a library’s collection without bias to publisher, vendor or content type.
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