SUMMARY OF PUBLIC OPEN HOUSE MEETINGS
MEMO: INFORMATIONAL OPEN HOUSES - FLOODPLAIN MANAGEMENT PLAN 2015 UPDATE
• DECEMBER 9, 2014, 1-4:30 PM MEDIA CENTER, SAN MTC TRAINING ROOM A&B, 2714 Media Center Drive
• FEBRUARY 12, 2015, 1-3 PM WASHINGTON IRVING LIBRARY, 4117 W. Washington Boulevard
• MARCH 4, 2015, 6-8 PM VINEYARD RECREATION SENIOR CENTER, 2942 Vineyard Avenue
OPEN HOUSE: Over the course of three open houses, the City of Los Angeles Department of Public Works invited residents to:
a) Learn about the Floodplain Management Plan b) Share their perception of the flood risks in their neighborhood or stories of actual flood in their
home c) See the best available flood data and science for their neighborhood on poster maps and
PowerPoint d) Learn details about potential flood damage to their home using FEMA’s HAZUS-MH.
MEETING TEAM: Rob Flaner of Tetra Tech, Inc., headed the first two open houses. Kristen Gelino, of Tetra Tech, hosted the final meeting. Sign-in sheets and surveys were collected by KPA. Members of the Tetra Tech team staffed the HAZUS workstations. Ira Artz of Tetra Tech was present to provide additional technical support and expertise. Members of City staff were present at the first two open houses to field questions and address concerns.
ATTENDANCE: Total signed-in attendance over the course of the three open house workshops was 67. This does not include all individual attendees; several attended but did not sign in (some of these were the spouse of an attendee who did sign in).
MEETING: The open houses began with a half-hour PowerPoint presentation describing the Floodplain Management Plan Update and Community Rating System process. Then attendees were invited to review printed maps of the local area for each flood level (10-, 50-, 100-, and 500-year) plus tsunami inundation. They also had an opportunity to sit down at a HAZUS computer work station to find out how their own home would be affected by each flood level.
HAZUS WORK STATIONS: Two HAZUS workstations were available. Most workshop attendees sat down to review the HAZUS data for their property. Several attendees requested that data be sent to them via email.
SURVEYS: A Flood Preparedness Questionnaire or survey had been prepared previously to collect citizens’ impressions of flooding hazards, flood insurance, preparing for a flood, and responding to a flood. During the meeting, hard copies were available to fill out, and Sara Townsend staffed a computer station where attendees could complete the survey online. In addition, flyers with a QR code to the survey website were provided. A total of 17 surveys were completed during the meetings.
SUMMARY OF SURVEY RESULTS
For the 2015 Floodplain Management Plan update public outreach process, a 38-question survey, available online and accessible via a link on the City’s website was generated. In addition to 38 multiple choice survey questions, respondents were provided opportunities to write in feedback and provide open-ended responses to several of the survey questions.
342 City of Los Angeles residents filled out the online survey. Survey
questions solicited input around the following topics, including but not limited to: o level of awareness of flood risks; o steps respondents have taken to prepare for floods; o how they receive and would prefer to receive information about flood
risk; which means of communication would be most effective.; o perceptions around level and key sources of flood risks; o awareness of and preference around city policies related to
floodplain management; o topics related to flood insurance.
Perceptions of risk Survey question #6 asks respondents: How concerned are you about the following flood related hazards in Los Angeles? Respondents were invited to chart their level of concern across several categories ranging from Not sure, Not Concerned to Extremely Concerned. On average, the three most populous categories of concern were infrastructure failure, climate change impacts and stormwater flooding.
Throughout the survey, especially in areas in which the public was invited to
write in answers, respondents often expressed a lack of urgency around flood-related risks given that California is in a drought. For example, one respondent stated: “My feeling is that there is no risk here in Los Angeles. We are in a very dry area.” This perception, as well as more prominent concerns about other types of risks such as earthquakes, was observed in several sections of the survey results.
0.00 1.00 2.00 3.00 4.00
Climate Change impactsGroundwater flooding
Coastal floodingTsunami
River/Channel migrationStream bank erosionStormwater floodingInfrastructure failure…
Dam failureOther
How concerned are you about the following flood related hazards in Los Angeles? (Check one response for each hazard)
Flood preparedness
The first question in the survey asks the following: Which of the following steps has your household taken to prepare for a flood event? Just over one-fifth of respondents answered “none.” Common responses included:
o Stored flashlights and batteries: 59.4% o Identified utility shutoffs: 49.7% o Stored medical supplies: 42.1% o Prepared a disaster supply kit: 34.2% o Stored food and water above potential flood levels: 34.2%
Survey question 2 asks: How prepared is your household to deal with a flood
event? 31% of respondents reported that they were “not at all prepared,” 45% reported being “somewhat prepared,”12% reported being “adequately prepared,” and just 5% of respondents reported being “well prepared.” Only a small percentage (7%) said they had prepared by purchasing flood insurance.
Communications
The survey elicited potentially useful feedback and suggestions about what the most effective ways of communicating with the public about flood-related risks might be. 43.6% of respondents reported having been provided with useful information from a government source (federal, state or local emergency management) and 20.5% reported receiving useful information through Community Emergency Response Training (CERT). 28.1% of respondents reported having received no useful information from the sources listed on the survey. Three respondents wrote in that internet searches had yielded useful information, three reported obtaining useful information from Neighborhood Councils, two mentioned learning useful information from their work in the insurance field and two respondents cited social media such as Facebook.
31%
45%
12%
5%3% 4%
How prepared is your household to deal with a flood event?
Not at All Prepared
Somewhat Prepared
Adequately Prepared
Well Prepared
Very Well Prepared
Not Sure
Which of the following have provided you with useful information to help you be prepared for a flood event? (Check all that apply)
Answer Options Response Percent
Response Count
Emergency preparedness information from a government source (for example, federal, state, or local emergency management)
43.6% 149
Personal experience with flood events 12.6% 43 Locally provided news or other media information 33.0% 113 Schools and other academic institutions 5.3% 18 Attended meetings that have dealt with flood preparedness 10.2% 35 Community Emergency Response Training (CERT) 20.5% 70 Faith-based institutions 3.8% 13 None 28.1% 96 Other (please specify) 6.1% 21
answered question 342 skipped question 0
Question 5 on the survey asked respondents about their preferred method of receiving sensitive warning information or instructions for action. A majority indicated a preference to be contacted via text message (61.7%) or cell phone (55.8%).
The survey also asked respondents for feedback and suggestions around how to increase public awareness of and understanding of flood hazards, ways to reduce losses and the role of floodplains in the natural environment. Write-in and open-ended responses yielded suggestions for several different communication strategies. Several respondents asked that flyers and information related to floods be included with utility bills, and with property disclosure forms upon buying a house. Others emphasized communication and distribution of materials at community events, offices of elected officials, schools and door-to-door. Respondents suggested teaching about water and climate change related issues in high school science classes. Respondents recommended improving mapping technology and making it more accessible and disseminating information and PSAs via website, TV, social media, YouTube, Vimeo and direct mail, among other suggestions.
Flood Insurance Survey Question 7 asks if respondents have flood insurance. Of 338 responses to this question, 77.2% reported not having flood insurance, 10.1% reported having flood insurance and 12.7% reported that they did not know. Of the respondents who reported not having flood insurance, most cited a lack of need as the key reason (“my property has never flooded,” “I’m located on high ground”). 12% of non-insurance holding responders to this question said they were not familiar with flood insurance. Of the 11% (or 34 people) who answered “other,” 15 people said they did not have it because they were renters and five answered that they did not live in a flood plain. Of the 37 respondents who do hold flood insurance, 15 of them reported having to purchase it because they were in a flood-prone area and 22 voluntarily chose to purchase it. Of those who voluntarily chose to purchase the insurance, nine reported that it was related to bundling with other
types of needed insurance while about six other respondents gave general answers such as “Caution,” “You never know what will happen, especially with the weather being so unstable,” and “disasters always happen.” New homeowners and renters and flood risk
Survey responses indicate that the period of time in which people are deciding whether to buy or rent a home may be an ideal time in which to communicate with them about flood related risks and issues. Many respondents expressed interest in and receptivity to information about flood risks when making decisions about buying or renting a home. Half of survey respondents reported that the disclosure of a flood hazard would influence their decision to buy or rent a home. According to survey question 12, 28% of 307 respondents to this question considered the impact a flood could have on their home when they moved in.
Respondents were asked how much money they would be willing to spend to retrofit their home to reduce risks associated with flood disasters. Of 307 respondents, 12.4% reported that they would be willing to spend $1,000 to $4,999, 5.5% reported they’d be willing to spend $5,000 to $9,999 and 4.9% reported they’d be willing to spend over $10,000. 32.6% or 100 respondents chose “not sure.” When asked about what incentives would encourage respondents to spend money on retrofits, 45.3% said grant funding, 43.3% said an insurance premium discount, 30.6% said a low interest rate, home-improvement loan and 30.3% said a mortgage discount.
A significant number of survey respondents expressed receptivity to incentives
that would retrofit their homes to protect against flood disasters. 52.7% or 149 respondents, reported that if their property were located in a designated “high flood hazard” area or had received repetitive damages from flood events, they would consider a “buyout” offered by a public agency. Land use regulation
5%5%
12%
9%
18%33%
18%
How much money would you be willing to spend to retrofit your home to reduce risks associated with flood disasters? (for example, by elevating a
home above flood level, flood-proofing, building berms or floodwalls)
$10,000 or above
$5,000 to $9,999
$1,000 to $4,999
Less than $1,000
Nothing
Not Sure
I do not own my home
Survey question 18 asks respondents if they support the regulation (restriction) of land uses within known, high risk, flood hazard areas. Of 299 responses, 76.9% said yes, 5% said no and 18.1% said they were not sure. One person stated that “Land use should be regulated to restrict increase in impervious surfaces in sensitive areas that support natural flood management, in some cases requiring 100% off-set of infiltration areas.”
Survey question 19 asks respondents about what types of projects they believe local, state or federal government agencies should be doing in order to reduce damage and disruption from flooding within Los Angeles. Top responses included:
• Retrofit infrastructure by elevating roads, replacing bridges and improving drainage.
• Strengthen codes and regulations to include higher regulatory standards in flood hazard areas.
• Capital projects such as dams, levees, flood walls and drainage improvements.
• Provide better information about flood risk to the public. • Retrofit and strengthen essential facilities such as police and fire stations,
schools and hospitals.
Conclusion Of 342 respondents, the majority were white, college-educated homeowners.
93.8% of respondents cited English as the primary language spoken at home, while only 2.8% of respondents chose Spanish and two respondents chose “other”. 77.7% of respondents reported having either a college or graduate degree and 77.3% of respondents reported owning their place of residence. The most recent Census data from the 2005-2009 American Community Survey estimates that 47.5% of the population of the City of Los Angeles is Hispanic/Latino, 43.6% speak Spanish, an estimated 29.2% of the City’s total population has a college or graduate degree and an estimated 43% of the City’s population are renters.
Q1:
City of Los Angeles Survey: Flood Preparedness
Which of the following steps has your household taken to prepare for a flood event? (Check all that apply)
Answer Options Response Percent Response Count
Identified utility shutoffs 49.7% 170 Obtained Sand bags 5.3% 18 Prepared a disaster supply kit 34.2% 117 Identified evacuation routes 26.9% 92 Identified at least 2 methods for receiving emergency notifications and information during emergencies 20.8% 71
Stored food and water above potential flood levels 34.2% 117 Stored flashlights and batteries 59.4% 203 Stored a battery-powered radio 35.7% 122 Stored medical supplies (first aid kit, medications) 42.1% 144 Purchased flood insurance 7.0% 24 None 21.1% 72 Other (please specify) 5.0% 17
answered question 342 skipped question 0
0.0%10.0%20.0%30.0%40.0%50.0%60.0%70.0%
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Sto
red
flash
light
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Sto
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med
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…
Non
eWhich of the following steps has your household taken to prepare for a flood
event? (Check all that apply)
1
Q2:
How prepared is your household to deal with a flood event?
Answer Options
Not at All Prepared
Somewhat Prepared
Adequately Prepared
Well Prepared
Very Well Prepared
Not Sure
Rating Average
Response Count
Check one: 106 155 42 17 10 12 2.14 342 answered question 342
skipped question 0
Q3
Which of the following have provided you with useful information to help you be prepared for a flood event? (Check all that apply)
Answer Options Response Percent
Response Count
Emergency preparedness information from a government source (for example, federal, state, or local emergency management)
43.6% 149
Personal experience with flood events 12.6% 43 Locally provided news or other media information 33.0% 113 Schools and other academic institutions 5.3% 18 Attended meetings that have dealt with flood preparedness 10.2% 35 Community Emergency Response Training (CERT) 20.5% 70 Faith-based institutions 3.8% 13 None 28.1% 96 Other (please specify) 6.1% 21
answered question 342 skipped question 0
31%
45%
12%
5%3% 4%
How prepared is your household to deal with a flood event?
Not at All Prepared
Somewhat Prepared
Adequately Prepared
Well Prepared
Very Well Prepared
Not Sure
2
Q4: Which of the following methods do you think are most effective for providing flood hazard and disaster information? (Check all that apply)
Answer Options Response Percent
Response Count
Newspaper 31.3% 107 Telephone Book 2.9% 10 Informational Brochures 30.7% 105 City Newsletters 24.3% 83 Public Meetings 27.2% 93 Workshops 24.9% 85 Schools 26.0% 89 TV News 52.9% 181 TV Ads 24.9% 85 Radio News 44.4% 152 Radio Ads 21.6% 74 Internet 58.8% 201 Outdoor Advertisements 17.8% 61 Fire Department/Rescue 22.2% 76 Law Enforcement 14.6% 50 Faith-based Institutions 12.0% 41 Community Emergency Response Team (CERT) Classes 31.0% 106 Public Awareness Campaign (for example, Flood Awareness Week) 45.0% 154
Books 6.1% 21 Chamber of Commerce 7.0% 24 Academic Institutions 10.2% 35 Public Library 19.6% 67 Red Cross Information 25.1% 86 Community Safety Events 32.7% 112 Fair Booths 20.2% 69 Word of Mouth 24.6% 84 Social Media (Twitter, Facebook, etc.) 46.2% 158 Other (please specify) 5.0% 17
0.0%5.0%
10.0%15.0%20.0%25.0%30.0%35.0%40.0%45.0%50.0%
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Which of the following have provided you with useful information to help you be prepared for a flood event? (Check all that apply)
3
answered question 342 skipped question 0
Q5: What method is best for you and your family to get time sensitive warning information or instructions for action?
Answer Options Response Percent
Response Count
Land-line telephone 21.6% 74 Cell phone 55.8% 191 Text messaging 61.7% 211 Email 41.5% 142 Radio 36.0% 123 TV 40.4% 138 Social network (Twitter, Facebook, etc.) 23.4% 80 Other (please specify) 3
answered question 342 skipped question 0
0.0%10.0%20.0%30.0%40.0%50.0%60.0%70.0%
New
spap
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Info
rmat
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l…
Pub
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Sch
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TV
Ads
Rad
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Out
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…
Law
…
Com
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Boo
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Aca
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Red
Cro
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Fai
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Soc
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…
Which of the following methods do you think are most effective for providing flood hazard and disaster information? (Check all that apply)
4
Q6:
How concerned are you about the following flood related hazards in Los Angeles? (Check one response for each hazard)
Answer Options Not Concerned
Somewhat Concerned Concerned Very
Concerned Extremely Concerned
Not Sure
Rating Average
Response Count
Climate Change impacts 76 69 78 50 57 7 2.89 337
Groundwater flooding 142 70 69 23 13 12 2.18 329
Coastal flooding 98 98 65 37 25 9 2.46 332 Tsunami 116 99 58 33 19 8 2.29 333 River/Channel migration 155 85 47 16 10 14 2.03 327
Stream bank erosion 161 72 46 19 12 17 2.08 327
Stormwater flooding 64 87 96 48 31 6 2.74 332
0.0%10.0%20.0%30.0%40.0%50.0%60.0%70.0%
Land-linetelephone
Cell phone Textmessaging
Email Radio TV Socialnetwork(Twitter,
Facebook,etc.)
What method is best for you and your family to get time sensitive warning information or instructions for action?
5
Infrastructure failure (pipes, tanks)
25 57 81 86 81 6 3.47 336
Dam failure 127 84 60 26 19 10 2.25 326 Other 32 4 5 5 7 25 3.33 78 (Please specify other flood-related hazard) 19
answered question 342 skipped question 0
Q7: Do you have flood insurance?
Answer Options Response Percent
Response Count
Yes 10.1% 34 No 77.2% 261 Not Sure 12.7% 43
answered question 338 skipped question 4
0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00
Climate Change impacts
Groundwater flooding
Coastal flooding
Tsunami
River/Channel migration
Stream bank erosion
Stormwater flooding
Infrastructure failure (pipes,…
Dam failure
Other
How concerned are you about the following flood related hazards in Los Angeles? (Check one response for each hazard)
6
Q8 If you do not have flood insurance, what is the primary reason?
Answer Options Response Percent
Response Count
I don't need it/my property has never flooded 23.1% 69 Don't need it/ located on high ground 34.4% 103 It is too expensive 7.4% 22 Not familiar with it/don't know about it. 12.0% 36 Insurance company will not provide coverage 1.3% 4 My existing homeowners insurance provides coverage 1.3% 4 It is not worth it 3.3% 10 I have flooded before, so I did not think I qualified for coverage 0.0% 0
I believe it will affect the value of my property 0.3% 1 I have flood insurance or am not sure if I have flood insurance 5.7% 17
Other 11.0% 33 Other (please specify) 34
answered question 299 skipped question 43
Do you have flood insurance?
Yes
No
Not Sure
12.7%
77.2%
10.1%
7
Q9: If you have flood insurance,why did you purchase it?
Answer Options Response Percent
Response Count
I had to because I'm in a flood prone area 40.5% 15 I voluntarily chose to purchase it 59.5% 22
answered question 37 skipped question 305
Q10:
23%
35%8%
12%
1%1% 3%
0%0% 6%
11%
Q8: If you do not have flood insurance, what is the primary reason? I don't need it/my property has never flooded
Don't need it/ located on high ground
It is too expensive
Not familiar with it/don't know about it.
Insurance company will not provide coverage
My existing homeowners insurance provides coverage
It is not worth it
I have flooded before, so I did not think I qualified forcoverageI believe it will affect the value of my property
I have flood insurance or am not sure if I have floodinsuranceOther
40%
60%
Q9: If you have flood insurance why did you purchase it?
I had to because I'm in aflood prone area
I voluntarily chose topurchase it
8
If you answered that you voluntarily chose to purchase flood insurance, please tell us why.
Answer Options Response Count
23 answered question 23
skipped question 319 Q11: Do you or did you have problems getting homeowners/renters insurance due to flood risk?
Answer Options Response Percent
Response Count
Yes 1.2% 3 No 76.7% 194 Not Sure 22.1% 56
answered question 253 skipped question 89
Q12:
1%
77%
22%
Did you or did you have problems getting homeowners/renters insurance due to flood risk?
Yes
No
Not Sure
9
When you moved into your home, did you consider the impact a flood could have on your home?
Answer Options Response Percent
Response Count
Yes 28.0% 86 No 67.1% 206 Not Sure 4.9% 15
answered question 307 skipped question 35
Q13:
28%
67%
5%
When you moved into your home, did you consider the impact a flood could have on your home?
Yes
No
Not Sure
10
Was the presence of a flood hazard disclosed to you by a real estate agent, seller, or landlord before you purchased or moved into your home?
Answer Options Response Percent
Response Count
Yes 13.0% 40 No 71.0% 218 Not Sure 16.0% 49
answered question 307 skipped question 35
Q14: Would the disclosure of the flood hazard have influenced your decision to buy or rent a home?
Answer Options Response Percent
Response Count
Yes 50.5% 155 No 29.0% 89 Not Sure 20.5% 63
answered question 307 skipped question 35
13%
71%
16%
Was the presence of a flood hazard disclosed to you by a real estate agent, seller, or landlord before you purchased or moved into your home?
Yes
No
Not Sure
11
Q15: How much money would you be willing to spend to retrofit your home to reduce risks associated with flood disasters? (for example, by elevating a home above flood level, flood-proofing, building berms or floodwalls)
Answer Options Response Percent
Response Count
$10,000 or above 4.9% 15 $5,000 to $9,999 5.5% 17 $1,000 to $4,999 12.4% 38 Less than $1,000 8.8% 27 Nothing 18.2% 56 Not Sure 32.6% 100 I do not own my home 17.6% 54
answered question 307 skipped question 35
51%
29%
20%
Would the disclosure of the flood hazard have influenced your decision to buy or rent a home?
Yes
No
Not Sure
5%5%
12%
9%
18%33%
18%
How much money would you be willing to spend to retrofit your home to reduce risks associated with flood disasters? (for example, by elevating a home above
flood level, flood-proofing, building berms or floodwalls)
$10,000 or above
$5,000 to $9,999
$1,000 to $4,999
Less than $1,000
Nothing
Not Sure
I do not own my home
12
Q16: Which of the following incentives would encourage you to spend money to retrofit your home to protect against flood disasters? (Check all that apply)
Answer Options Response Percent
Response Count
Insurance premium discount 43.3% 133 Mortgage discount 30.3% 93 Low interest rate, home-improvement loan 30.6% 94 Grant funding 45.3% 139 None 13.7% 42 I do not own my home 17.3% 53 Other (please specify) 4.6% 14
answered question 307 skipped question 35
Q17:
City of Los Angeles Survey: Flood Preparedness
If your property were located in a designated “high flood hazard” area or had received repetitive damages from flood events, would you consider a "buyout” offered by a public agency?
Answer Options Response Percent
Response Count
Yes 52.7% 149 No 11.0% 31 Not Sure 36.4% 103
answered question 283 skipped question 59
0.0%5.0%
10.0%15.0%20.0%25.0%30.0%35.0%40.0%45.0%50.0%
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Which of the following incentives would encourage you to spend money to retrofit your home to protect against flood disasters? (Check all that apply)
13
Q18: Do you support the regulation (restriction) of land uses within known, high risk, flood hazard areas?
Answer Options Response Percent
Response Count
Yes 76.9% 230 No 5.0% 15 Not Sure 18.1% 54
answered question 299 skipped question 43
53%
11%
36%
If your property were located in a designated “high flood hazard” area or had received repetitive damages from flood events, would you consider a
"buyout” offered by a public agency?
Yes
No
Not Sure
77%
5%
18%
Do you support the regulation (restriction) of land uses within known, high risk, flood hazard areas?
Yes
No
Not Sure
14
Q19: What types of projects do you believe local, state or federal government agencies should be doing in order to reduce damage and disruption from flooding within Los Angeles? Please rank each option as a high, medium or low priority.
Answer Options High Medium Low Rating Average
Response Count
Retrofit and strengthen essential facilities such as police and fire stations, schools and hospitals. 175 73 35 1.51 283
Retrofit infrastructure by elevating roads, replacing bridges and improving drainage. 186 74 27 1.45 287
Increase utility providers' ability to withstand flood events without service disruptions. 175 87 21 1.46 283
Capital projects such as dams, levees, flood walls and drainage improvements. 153 95 38 1.60 286
Strengthen codes and regulations to include higher regulatory standards in flood hazard areas. 144 114 27 1.59 285
Acquire vulnerable properties and maintain as open space. 120 95 65 1.80 280 Assist vulnerable property owners with securing funding for mitigation. 92 130 60 1.89 282
Provide better information about flood risk to the public. 177 87 20 1.45 284 Other 21 12 8 1.68 41 (please specify) 14
answered question 293 skipped question 49
Q20:
0.00 0.50 1.00 1.50 2.00
Retrofit and strengthen essential facilities such as police…
Increase utility providers' ability to withstand flood events…
Strengthen codes and regulations to include higher…
Assist vulnerable property owners with securing funding…
Other
What types of projects do you believe local, state or federal government agencies should be doing in order to reduce damage and disruption from flooding within Los Angeles? Please rank
each option as a high, medium or low priority.
15
Please indicate how you feel about the following statement: It is the responsibility of government (local, state and federal) to provide education and programs that promote citizen actions that will reduce exposure to the risks associated with flood hazards.
Answer Options Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Rating Average
Response Count
Choose one: 17 16 36 108 117 3.99 294 answered question 294
skipped question 48
Q21:
0 20 40 60 80 100 120 140
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Indicate how you feel about the following statement: It is the responsibility of government (local, state, federal) to provide education and programs that
promote citizen actions that will reduce exposure to the risks associated with flood hazards.
16
Please indicate how you feel about the following statement: It is my responsibility to educate myself and take actions that will reduce my exposure to the risks associated with flood hazards.
Answer Options Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Rating Average
Response Count
Choose one: 15 10 22 107 141 4.18 295 answered question 295
skipped question 47
Q22: Please indicate how you feel about the following statement: Information about the risks associated with flood hazards is readily available and easy to locate.
Answer Options
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Rating Average
Response Count
Choose one: 49 57 110 60 20 2.81 296 answered question 296
skipped question 46
15
10
22
107
141
0 20 40 60 80 100 120 140 160
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Please indicate how you feel about the following statement: It is my responsibility to educate myself and take actions that will reduce my
exposure to the risks associated with flood hazards.
17
Q23:
What recommendations do you have to increase public awareness and understanding of flood hazards, ways to reduce losses, and the role of floodplains in the natural environment?
Answer Options Response Count
85 answered question 85
skipped question 257
17%
19%
37%
20%
7%
Please indicate how you feel about the following statement: Information about the risks associated with flood hazards is readily available and easy to
locate.
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
1% 0% 4%
17%
40%
38%
0%
Please indicate your highest level of education.
Grade school/No schooling
Some high school
High school graduate/GED
Some college/Trade school
College degree
Graduate degree
Other (please specify)
18
Q24: Are you aware of the current Floodplain Management Plan's programs and policies to reduce flooding hazards?
Answer Options Response Percent
Response Count
Yes 13.1% 38 No 86.9% 252 Please describe programs and policies of which you are aware 30
answered question 290 skipped question 52
Number Response Date Please describe programs and policies of which
you are aware 1 Mar 27, 2015 11:56 PM None whatsoever
2 Mar 26, 2015 3:59 AM The requirements are costly and mandated by the lender
3 Mar 26, 2015 1:46 AM We have FEMA maps that show the 100-year floodplains.
4 Mar 23, 2015 2:55 PM
Restrict or limit construction in flood zones; flood-proof structures; relocate structures outside the flood hazard area
5 Mar 22, 2015 9:11 PM None 6 Mar 20, 2015 10:13 PM None come to mind at the moment. 7 Mar 19, 2015 8:15 PM Meetings 8 Mar 19, 2015 7:06 PM 2715 W. 43rd Place, 90008
9 Mar 19, 2015 6:13 PM I research the flood plans and maps available on the County and City of L.A. websites.
10 Mar 18, 2015 9:11 PM
Only generally aware of Federal programs and restrictions. Have not had contact with local administration.
11 Mar 17, 2015 5:59 PM Again, lets deal with the drought proplem.
13%
87%
Are you aware of the current Floodplain Management Plan's programs and policies to reduce flooding hazards?
Yes
No
19
12 Mar 17, 2015 3:56 PM None 13 Mar 17, 2015 3:34 PM NONE
14 Mar 17, 2015 5:36 AM FEMA Ready America, COPE, ECA-Shakeout, Red Cross, USGS, LAEMD,
15 Mar 13, 2015 11:44 PM California State Land Commission asked all tidal land users to prepare plans for sea level rise
16 Mar 13, 2015 12:00 AM I see tsunami zone signage in my neighborhood. 17 Mar 6, 2015 12:53 AM flood plain management plan
18 Mar 4, 2015 5:01 PM Went to meetings that reinforced info that I already knew of.
19 Mar 4, 2015 3:51 PM LA City FMP
20 Mar 4, 2015 3:33 PM best management practices, low impact development, stormwater protection plans,
21 Mar 4, 2015 8:57 AM
I am only aware of the Lake Balboa floodplain, but not completely informed as well as I would prefer to be.
22 Mar 4, 2015 5:54 AM CERT 23 Mar 4, 2015 5:16 AM None. 24 Mar 3, 2015 10:13 PM NONE 25 Mar 3, 2015 10:10 PM ReadyLA, CA flood insurance 26 Feb 25, 2015 11:19 PM FMP, CRS, NFIP 27 Feb 25, 2015 10:13 PM 2015 FMP update 28 Feb 13, 2015 8:20 PM Washington and Arlington 90018 29 Dec 10, 2014 7:59 PM Colfax and Moorpark 91602 30 Dec 10, 2014 7:41 PM CRS, RLP - 2 times within 10 years
Q25: Where in Los Angeles do you live? Please provide your physical address, zip code, or nearest cross streets.
Answer Options Response Count
244 answered question 244
skipped question 98 Q26: Do you live in a known floodplain or an area that has been subject to flooding?
Answer Options Response Percent
Response Count
Yes 9.1% 26 No 57.7% 165 Not Sure 33.2% 95 Please describe any experiences you have had with flooding at your current residence: 68
answered question 286 skipped question 56
20
Q27: Do you work within the City of Los Angeles?
Answer Options Response Percent
Response Count
Yes 80.4% 225 No 19.6% 55
answered question 280 skipped question 62
9%
58%
33%
Do you live in a known floodplain or an area that has been subject to flooding?
Yes
No
Not Sure
80%
20%
Do you work within the City of Los Angeles?
Yes
No
21
Q28: Do you have any special access or functional needs within your household that would require early warning or specialized response during disasters?
Answer Options Response Percent
Response Count
Yes 11.0% 31 No 89.0% 250
answered question 281 skipped question 61
Q29: Would you like personnel from the City Emergency Management District to contact you regarding your access and functional needs? If yes, please enter your contact information in the following text box.
Answer Options Response Percent
Response Count
Yes 7.8% 22 No 58.9% 166 Not Applicable 33.3% 94 Contact Information 19
answered question 282 skipped question 60
11%
89%
Do you have any special access or functional needs within your household that would require early warning or specialized response during disasters?
Yes
No
22
Q30: Please indicate your age range:
Answer Options Response Percent
Response Count
Under 18 0.0% 0 18 to 30 6.2% 18 31 to 40 17.3% 50 41 to 50 21.8% 63 51 to 60 23.9% 69 61 or older 30.8% 89
answered question 289 skipped question 53
8%
59%
33%
Would you like personnel from the City Emergency Management District to contact you regarding your access and functional needs? If yes, please enter
your contact information in the following text box.
Yes
No
Not Applicable
0%
6%
17%
22%
24%
31%
Please indicate your age range:
Under 18
18 to 30
31 to 40
41 to 50
51 to 60
61 or older
23
Q31: Please indicate the primary language spoken in your household.
Answer Options Response Percent
Response Count
English 93.8% 271 Spanish 2.8% 8 Other Indo-European Languages 0.0% 0 Asian and Pacific Island Languages 2.1% 6 Other (please specify) 1.4% 4
answered question 289 skipped question 53
Q32: Please indicate your gender:
Answer Options Response Percent
Response Count
Male 49.6% 139 Female 50.4% 141
answered question 280 skipped question 62
94%
3%0% 2% 1%
Please indicate the primary language spoken in your household.
English
Spanish
Other Indo-EuropeanLanguages
Asian and Pacific IslandLanguages
Other (please specify)
24
Q33: Please indicate your highest level of education.
Answer Options Response Percent
Response Count
Grade school/No schooling 0.4% 1 Some high school 0.4% 1 High school graduate/GED 3.9% 11 Some college/Trade school 17.4% 49 College degree 40.1% 113 Graduate degree 37.6% 106 Other (please specify) 0.4% 1
answered question 282 skipped question 60
50%50%
Please indicate your gender:
Male
Female
25
Q34: How long have you lived in Los Angeles?
Answer Options Response Percent
Response Count
Less than 1 year 0.8% 2 1 to 5 years 4.9% 13 6 to 10 years 5.3% 14 11 to 20 years 13.2% 35 More than 20 years 75.8% 201
answered question 265 skipped question 77
1% 0% 4%
17%
40%
38%
0%
Please indicate your highest level of education.
Grade school/No schooling
Some high school
High school graduate/GED
Some college/Trade school
College degree
Graduate degree
Other (please specify)
1%
5%5%
13%
76%
How long have you lived in Los Angeles?
Less than 1 year
1 to 5 years
6 to 10 years
11 to 20 years
More than 20 years
26
Q35: Do you own or rent your place of residence?
Answer Options Response Percent
Response Count
Own 77.3% 215 Rent 22.7% 63
answered question 278 skipped question 64
Q36: How much is your gross household income?
Answer Options Response Percent
Response Count
$20,000 or less 3.5% 9 $20,001 to $49,999 12.2% 31 $50,000 to $74,999 13.0% 33 $75,000 to $99,999 16.1% 41 $100,000 or more 55.1% 140
answered question 254 skipped question 88
77%
23%
Do you own or rent your place of residence?
Own
Rent
27
Q37: Do you have regular access to the Internet?
Answer Options Response Percent
Response Count
Yes 97.9% 280 No 1.7% 5 Not Sure 0.3% 1
answered question 286 skipped question 56
Q38: Comments
4%
12%
13%
16%
55%
How much is your gross household income?
$20,000 or less
$20,001 to $49,999
$50,000 to $74,999
$75,000 to $99,999
$100,000 or more
98%
2%0%
Do you have regular access to the Internet?
Yes
No
Not Sure
28
Answer Options Response Count
39 answered question 39
skipped question 303
29
FLOOD PREPAREDNESS SURVEY
City of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood Preparedness
The City of Los Angeles Department of Public Works, Bureau of Engineering has embarked on a planning process to reduce the adverse impacts of flood hazards. This effort is being implemented through the Community Rating System (CRS) and will result in an adopted, approved Comprehensive Floodplain Management Plan and Repetitive Loss Areas Analysis. It is also an essential component in maintaining reduced flood insurance rates through the National Flood Insurance Program. This planning process for this effort is being overseen by a Steering Committee made up of stakeholders from within the planning area. The Steering Committee and planning team are seeking input from the residents of Los Angeles on local knowledge of and information on flood related hazards. The information that residents provide will help coordinate activities to help reduce the future flood risk within the City. This survey contains several questions and a space for additional comments at the end. It will take approximately 515 minutes to complete. The City of Los Angeles Floodplain Steering Committee and Planning Team thank you for your contribution to this information gathering process. Questions with an asterisk are required. All other questions and comments opportunities are optional.
1. Which of the following steps has your household taken to prepare for a flood event? (Check all that apply)
2. How prepared is your household to deal with a flood event?
Citizen Preparedness Survey
*
*Not at All Prepared
Somewhat Prepared
Adequately Prepared
Well Prepared Very Well Prepared Not Sure
Check one: nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Identified utility shutoffs
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Obtained Sand bags
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Prepared a disaster supply kit
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Identified evacuation routes
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Identified at least 2 methods for receiving emergency
notifications and information during emergencies
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Stored food and water above potential flood levels
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Stored flashlights and batteries
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Stored a batterypowered radio
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Stored medical supplies (first aid kit, medications)
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Purchased flood insurance
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None
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Other (please specify)
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City of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood Preparedness3. Which of the following have provided you with useful information to help you be
prepared for a flood event? (Check all that apply)
4. Which of the following methods do you think are most effective for providing flood hazard and disaster information? (Check all that apply)
*
*
Emergency preparedness information from a government source
(for example, federal, state, or local emergency management)
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Personal experience with flood events
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Locally provided news or other media information
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Schools and other academic institutions
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Attended meetings that have dealt with flood preparedness
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Community Emergency Response Training (CERT)
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Faithbased institutions
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None
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Other (please specify)
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Newspaper
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Telephone Book
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Informational Brochures
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City Newsletters
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Public Meetings
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Workshops
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Schools
gfedc
TV News
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TV Ads
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Radio News
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Radio Ads
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Internet
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Outdoor Advertisements
gfedc
Fire Department/Rescue
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Law Enforcement
gfedc
Faithbased Institutions
gfedc
Community Emergency Response Team
(CERT) Classes
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Public Awareness Campaign (for
example, Flood Awareness Week)
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Books
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Chamber of Commerce
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Academic Institutions
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Public Library
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Red Cross Information
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Community Safety Events
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Fair Booths
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Word of Mouth
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Social Media (Twitter, Facebook, etc.)
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Other (please specify)
gfedc
City of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood Preparedness5. What method is best for you and your family to get time sensitive warning information
or instructions for action?
6. How concerned are you about the following flood related hazards in Los Angeles? (Check one response for each hazard)
The next few questions refer to your current status and views regarding flood insurance. Several questions with asterisks are required, and you must answer before moving on.
7. Do you have flood insurance?
*
*
Not ConcernedSomewhat Concerned
Concerned Very ConcernedExtremely Concerned
Not Sure
Climate Change impacts nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Groundwater flooding nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Coastal flooding nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Tsunami nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
River/Channel migration nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Stream bank erosion nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Stormwater flooding nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Infrastructure failure (pipes, tanks)
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Dam failure nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Other nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Flood Insurance
*
Landline telephone
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Cell phone
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Text messaging
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Radio
gfedc
TV
gfedc
Social network (Twitter, Facebook, etc.)
gfedc
Other (please specify)
(Please specify other floodrelated hazard)
Yes
nmlkj No
nmlkj Not Sure
nmlkj
Other
Other
City of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood Preparedness
8. If you do not have flood insurance, what is the primary reason?
9. If you have flood insurance,why did you purchase it?
10. If you answered that you voluntarily chose to purchase flood insurance, please tell us why.
11. Do you or did you have problems getting homeowners/renters insurance due to flood risk?
12. When you moved into your home, did you consider the impact a flood could have on your home?
*
55
66
Flood Hazard Mitigation
*
I don't need it/my property has never flooded
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Don't need it/ located on high ground
nmlkj
It is too expensive
nmlkj
Not familiar with it/don't know about it.
nmlkj
Insurance company will not provide coverage
nmlkj
My existing homeowners insurance provides coverage
nmlkj
It is not worth it
nmlkj
I have flooded before, so I did not think I qualified for coverage
nmlkj
I believe it will affect the value of my property
nmlkj
I have flood insurance or am not sure if I have flood insurance
nmlkj
Other
nmlkj
Other (please specify)
I had to because I'm in a flood prone area
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I voluntarily chose to purchase it
gfedc
Yes
nmlkj
No
nmlkj
Not Sure
nmlkj
Yes
nmlkj No
nmlkj Not Sure
nmlkj
City of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood Preparedness13. Was the presence of a flood hazard disclosed to you by a real estate agent, seller, or
landlord before you purchased or moved into your home?
14. Would the disclosure of the flood hazard have influenced your decision to buy or rent a home?
15. How much money would you be willing to spend to retrofit your home to reduce risks associated with flood disasters? (for example, by elevating a home above flood level, floodproofing, building berms or floodwalls)
16. Which of the following incentives would encourage you to spend money to retrofit your home to protect against flood disasters? (Check all that apply)
17. If your property were located in a designated “high flood hazard” area or had received repetitive damages from flood events, would you consider a "buyout” offered by a public agency?
18. Do you support the regulation (restriction) of land uses within known, high risk, flood hazard areas?
*
*
*
*
Yes
nmlkj No
nmlkj Not Sure
nmlkj
Yes
nmlkj No
nmlkj Not Sure
nmlkj
$10,000 or above
nmlkj
$5,000 to $9,999
nmlkj
$1,000 to $4,999
nmlkj
Less than $1,000
nmlkj
Nothing
nmlkj
Not Sure
nmlkj
I do not own my home
nmlkj
Insurance premium discount
gfedc
Mortgage discount
gfedc
Low interest rate, homeimprovement loan
gfedc
Grant funding
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None
gfedc
I do not own my home
gfedc
Other (please specify)
gfedc
Yes
nmlkj No
nmlkj Not Sure
nmlkj
Yes
nmlkj
No
nmlkj
Not Sure
nmlkj
City of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood Preparedness19. What types of projects do you believe local, state or federal government agencies should be doing in order to reduce damage and disruption from flooding within Los Angeles? Please rank each option as a high, medium or low priority.
20. Please indicate how you feel about the following statement: It is the responsibility of government (local, state and federal) to provide education and programs that promote citizen actions that will reduce exposure to the risks associated with flood hazards.
21. Please indicate how you feel about the following statement: It is my responsibility to educate myself and take actions that will reduce my exposure to the risks associated with flood hazards.
22. Please indicate how you feel about the following statement: Information about the risks associated with flood hazards is readily available and easy to locate.
High Medium Low
Retrofit and strengthen essential facilities such as police and fire stations, schools and hospitals.
nmlkj nmlkj nmlkj
Retrofit infrastructure by elevating roads, replacing bridges and improving drainage. nmlkj nmlkj nmlkj
Increase utility providers' ability to withstand flood events without service disruptions. nmlkj nmlkj nmlkj
Capital projects such as dams, levees, flood walls and drainage improvements. nmlkj nmlkj nmlkj
Strengthen codes and regulations to include higher regulatory standards in flood hazard areas.
nmlkj nmlkj nmlkj
Acquire vulnerable properties and maintain as open space. nmlkj nmlkj nmlkj
Assist vulnerable property owners with securing funding for mitigation. nmlkj nmlkj nmlkj
Provide better information about flood risk to the public. nmlkj nmlkj nmlkj
Other nmlkj nmlkj nmlkj
Strongly Disagree Somewhat DisagreeNeither Agree nor
DisagreeSomewhat Agree Strongly Agree
Choose one: nmlkj nmlkj nmlkj nmlkj nmlkj
Strongly Disagree Somewhat DisagreeNeither Agree nor
DisagreeSomewhat Agree Strongly Agree
Choose one: nmlkj nmlkj nmlkj nmlkj nmlkj
Strongly Disagree Somewhat DisagreeNeither Agree nor
DisagreeSomewhat Agree Strongly Agree
Choose one: nmlkj nmlkj nmlkj nmlkj nmlkj
(please specify)
City of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood Preparedness23. What recommendations do you have to increase public awareness and understanding of flood hazards, ways to reduce losses, and the role of floodplains in the natural environment?
24. Are you aware of the current Floodplain Management Plan's programs and policies to reduce flooding hazards?
The following demographic information will aid in evaluating the responses to this questionnaire. The answers will be used only for the preparation of this plan and will not be provided to any other group or interest.
25. Where in Los Angeles do you live? Please provide your physical address, zip code, or nearest cross streets.
26. Do you live in a known floodplain or an area that has been subject to flooding?
55
66
General Household Information
55
66
Yes
nmlkj
No
nmlkj
Please describe programs and policies of which you are aware
55
66
Yes
nmlkj
No
nmlkj
Not Sure
nmlkj
Please describe any experiences you have had with flooding at your current residence:
55
66
City of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood Preparedness27. Do you work within the City of Los Angeles?
28. Do you have any special access or functional needs within your household that would require early warning or specialized response during disasters?
29. Would you like personnel from the City Emergency Management District to contact you regarding your access and functional needs? If yes, please enter your contact information in the following text box.
30. Please indicate your age range:
31. Please indicate the primary language spoken in your household.
32. Please indicate your gender:
Yes
nmlkj No
nmlkj
Yes
nmlkj
No
nmlkj
Yes
nmlkj
No
nmlkj
Not Applicable
nmlkj
Contact Information
55
66
Under 18
nmlkj
18 to 30
nmlkj
31 to 40
nmlkj
41 to 50
nmlkj
51 to 60
nmlkj
61 or older
nmlkj
English
nmlkj
Spanish
nmlkj
Other IndoEuropean Languages
nmlkj
Asian and Pacific Island Languages
nmlkj
Other (please specify)
nmlkj
Female
nmlkj Male
nmlkj
City of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood Preparedness33. Please indicate your highest level of education.
34. How long have you lived in Los Angeles?
35. Do you own or rent your place of residence?
36. How much is your gross household income?
37. Do you have regular access to the Internet?
If you have additional information you would like to share about your knowledge and experience regarding local flood hazards, we invite you to provide your information on this page. Thank you for your time!
Comments
Grade school/No schooling
nmlkj
Some high school
nmlkj
High school graduate/GED
nmlkj
Some college/Trade school
nmlkj
College degree
nmlkj
Graduate degree
nmlkj
Other (please specify)
nmlkj
Less than 1 year
nmlkj
1 to 5 years
nmlkj
6 to 10 years
nmlkj
11 to 20 years
nmlkj
More than 20 years
nmlkj
Own
nmlkj Rent
nmlkj
$20,000 or less
nmlkj
$20,001 to $49,999
nmlkj
$50,000 to $74,999
nmlkj
$75,000 to $99,999
nmlkj
$100,000 or more
nmlkj
Yes
nmlkj No
nmlkj Not Sure
nmlkj
City of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood PreparednessCity of Los Angeles Survey: Flood Preparedness38. Comments
55
66
SURVEY ADVERTISEMENT FLYER
PLEASE TAKE OUR SURVEY!
The Department of Public Works has begun an update of the Floodplain Management Plan for the City of Los Angeles. Collecting data on public perception of flood risks is a vital component of this process. By taking this survey you are helping to improve the management of floodplains!
SURVEY PARTICIPANTS NEEDED!
Are you prepared for a flood?
SURVEY LINK
www.surveymonkey.com/s/ LACityFloodSurvey
The survey should take 10-15 minutes to complete.
Thank you for participating!
Your perception of
flood risks in Los Angeles.
Your experience
with flood insurance.
Flooding in
your home, neighborhood, or at work.
THE SURVEY WILL ASK ABOUT:
FOR MORE INFORMATION ABOUT THE FLOODPLAIN MANAGEMENT PLAN UPDATE, VISIT THE WEBSITE AT HTTP://ENG.LACITY.ORG/PROJECTS/FMP/.
The City of Los Angeles
Department of Public Works
wants to know…