Download - Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw
![Page 1: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/1.jpg)
![Page 2: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/2.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Journey into Successful SaaS Implementations
Warsaw – 15th Oct. 2014
Sarkis Kerkezian Director, SaaS Partner Delivery Transformation program
Oracle Confidential – Internal/Restricted/Highly Restricted
![Page 3: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/3.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Program Agenda
Key Challenges
Critical Success Factors
Q&A
1
2
3
Oracle Confidential – Internal/Restricted/Highly Restricted 3
![Page 4: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/4.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Journey to the Cloud Key Challenges
![Page 5: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/5.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Financial Functional Technical
• Available vs
Build
• Integration with
OnPremise /
Legacy
Applications
• Real time
Reporting & BI
Dashboards
• Business
Process flow
Alignment
• Release
roadmap
• Mobility & User
Experience
• Investment &
ROI (CAPEX vs
OPEX)
• Faster, Reliable
& Economical
Your journey to the Cloud Key Challenges
![Page 6: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/6.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Critical Success Factors Key Considerations
![Page 7: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/7.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Five Critical Success Factors for SaaS Projects!
Oracle Confidential – Internal/Restricted/Highly Restricted 7
![Page 8: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/8.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
1. Time & Budget
2. Solution Driven – Adopt not Adapt
3. Implementation Methodology & Approach
4. Stakeholders Readiness & Involvement
5. Technology & Environment Mgmt.
Oracle Confidential – Internal/Restricted/Highly Restricted 8
![Page 9: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/9.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
1. Time & Budget
Cloud … Shorter Project Duration … estimated in weeks
Lower Budgets … more sensitive to deviation
On Premise … Longer implementation Duration …estimated in months and years!
Normally with higher budget … less sensitivity to deviation
Oracle Confidential – Internal/Restricted/Highly Restricted 9
Oracle Cloud
![Page 10: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/10.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Project implemented at 19% of the allocated budgets to expand their HCM implementation Footprint and went live in 6 weeks
Oracle Confidential – Internal/Restricted/Highly Restricted 10
![Page 11: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/11.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
2. Solution Driven – Adopt not Adapt
Cloud … Solution Driven
On Premise … Solution/Requirements Driven
Oracle Confidential – Internal/Restricted/Highly Restricted 11
![Page 12: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/12.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Solution Driven Approach
Oracle Confidential – Internal/Restricted/Highly Restricted 12
BUSINESS
OBJECTIVES
BUSINESS
OBJECTIVES
APPLICATION AND
PROCESS
ALIGNMENT FUNCTIONAL
ARCHITECTURE
BLUEPRINT &
TRANSITION PLAN
FUNCTIONAL
ARCHITECTURE
BLUEPRINT &
TRANSITION PLAN
![Page 13: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/13.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Adopt NOT Adapt
SaaS paradigm is: to adopt and not to adapt
Saas approach is no customizations but configurations and personalizations
Saas approach is stick to the product with reach functionality
Oracle Confidential – Internal/Restricted/Highly Restricted 13
![Page 14: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/14.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Followed this approach project went live in 40 days
Oracle Confidential – Internal/Restricted/Highly Restricted 14
![Page 15: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/15.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
3. Implementation Methodology & Approach
Cloud … OUM for Cloud implementation Methodology
On Premise … OUM
Oracle Confidential – Internal/Restricted/Highly Restricted 15
![Page 16: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/16.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 16
3. Implementation Methodology & Approach
Supports fast, agile implementation of all
Oracle Cloud applications such as ...
![Page 17: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/17.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Benefits of Oracle’s Cloud Method
![Page 18: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/18.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Iterative and Incremental Optimization
Incremental, Multi-Release Implementation
Incremental Release
Initial Deployment
Doorway to Success…Building on an initial set of essential functionality over multiple releases
• Setups
• Bus. Rule Config.
• Integrations
• Data Loads
• Localizations
Standard • Additional
Functionality +
reports
• New Release
functionality
Additional • Additional
Modules, etc.
Ongoing Solution
Refinements
Advantages of Incremental Approach
• Benefit from early access to essential functionality
• Incorporate complementary functions over time
• Continuous refinement increases ROI
Incremental Release
![Page 19: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/19.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Entire Fusion HCM stack was initially planned for Big bang Approach – They went live in 4 Releases: - Core HR - Talent/Performace mgmt - Payroll /integration with EBS GL - Compensation
Oracle Confidential – Internal/Restricted/Highly Restricted 19
![Page 20: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/20.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
4. Stakeholders Readiness & Involvement
Cloud … Requires higher business involvement / Change Management efforts
On Premise … Business Involvement is still needed, but with less empowerment requirements
Oracle Confidential – Internal/Restricted/Highly Restricted 20
![Page 21: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/21.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
People - Customer Commitment
Executive sponsorship and frequent Steering Committees is a must to facilitate decision making
Empowered Business Users should be engaged into the project
IT primary role is to facilitate and participate into alignment and reducing the gaps & manage revised ITSM practices and SLAs
Full time Project management both from partner and customer
Oracle Confidential – Internal/Restricted/Highly Restricted 21
![Page 22: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/22.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Went live with recruitment solution for 3 countries in 10 weeks. Primary success factor was the Executive sponsorship to the project
Oracle Confidential – Internal/Restricted/Highly Restricted 22
![Page 23: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/23.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
5. Technology & Environment mgmt.
Cloud … High involvement from Oracle
Less IT operations and Maintenance activities and costs
On Premise … Less involvement
from Oracle More reliability on internal and partner resources to maintain the environments
Oracle Confidential – Internal/Restricted/Highly Restricted 23
![Page 24: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/24.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Technology – More Oracle Involvement
SaaS: Oracle works to provide a complete delivery of the SaaS platform (HW, SW and Apps).
Oracle is responsible:
• for upgrades, patching,
• to monitor HW and SW
• and System Admin.
•
![Page 25: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/25.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Copyright © 2014, Oracle and/or its affiliates. All
rights reserved. 25
![Page 26: Successful SaaS implementation journey, Sarkis Kerkezian, Oracle @ SaaS Day, 15.10.2014, Warsaw](https://reader034.vdocuments.us/reader034/viewer/2022052410/54820d3eb079591a0c8b46a7/html5/thumbnails/26.jpg)
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 26