Student SatisfactionSpring 2007 (long version)
Institutional Research and Planning
Undergraduate student sample
2007
Sample 2007 Actual
School Newark College of Engineering 53% 53% School of Management 5% 8% College of Science and Liberal Arts 10% 9% College of Computing Sciences 18% 16% New Jersey School of Architecture 14% 14% Standing Freshman 24% 22% Sophomore 18% 19% Junior 23% 25% Senior 35% 34% Gender Male 74% 81% Female 26% 19% Admissions status Transfer student 27% 32% Non-transfer student 73% 68%
19 % response rate
If you could start over again, would you go to NJIT?Undergraduate students
Definitely no6%
Probably no25%
Probably yes47%
Definitely yes22%
Undergraduate student satisfactionImportance and Satisfaction [percentage]
Importance Satisfaction (n = 847) (n = 847) Personal security and safety on campus. 88% 74% Fairness of rules concerning student conduct. 72% 62% Quality of your own academic program. 91% 61% Availability of campus computing resources. 78% 61% Support for computer hardware and software. 76% 56% Availability of academic advisement. 81% 54% Opportunity for involvement in student organizations and events. 59% 53% Relevance of coursework to career development. 88% 51% Opportunities to work with other students in teams. 60% 51% Overall quality of instruction. 89% 49% Quality of academic advisement. 83% 49% General condition of buildings and grounds. 83% 49% Billing and fee payment policies & procedures 75% 49% Overall satisfaction with the registrar’s office. 75% 48% Overall satisfaction with financial aid services. 79% 46% Availability of cultural and social events. 52% 43% Availability of parking 79% 42% Intercollegiate athletics program. 39% 37% Feeling of community spirit on campus. 67% 33% Opportunities to work on research projects with faculty. 62% 31% Quality of campus life. 75% 30% Overall satisfaction with food services. 81% 28% Overall satisfaction with NJIT. 85% 50%
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importanceSatisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Undergraduate student satisfactionImportance and Satisfaction [means]
Importance Satisfaction (n = 847) (n = 847) Personal security and safety on campus. 4.49 3.96 Availability of campus computing resources. 4.18 3.69 Fairness of rules concerning student conduct. 4.05 3.69 Quality of your own academic program. 4.58 3.64 Opportunity for involvement in student organizations and events. 3.65 3.55 Support for computer hardware and software. 4.16 3.52 Availability of academic advisement. 4.20 3.48 Opportunities to work with other students in teams. 3.69 3.47 Overall quality of instruction. 4.62 3.42 Quality of academic advisement. 4.29 3.38 Relevance of coursework to career development. 4.50 3.38 General condition of buildings and grounds. 4.19 3.33 Availability of cultural and social events. 3.52 3.33 Overall satisfaction with the registrar’s office. 4.10 3.32 Billing and fee payment policies & procedures 4.12 3.32 Overall satisfaction with financial aid services. 4.20 3.24 Intercollegiate athletics program. 3.10 3.17 Availability of parking 4.23 3.06 Opportunities to work on research projects with faculty. 3.80 3.01 Feeling of community spirit on campus. 3.84 2.94 Quality of campus life. 4.04 2.91 Overall satisfaction with food services. 4.26 2.75 Overall satisfaction with NJIT. 4.38 3.35
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importanceSatisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Histogram of Overall Undergraduate Satisfaction
6543210
Overall satisfaction with NJIT
300
250
200
150
100
50
0
Fre
qu
ency
Mean = 3.35Std. Dev. = 0.974N = 701
Overall UndergraduateSatisfaction Spring 2007
Undergraduate student satisfactionOverall Satisfaction
2006 2007
(n = 936) (n = 847)
% Very Imp./Imp. % Very Sat./Sat. % Very Imp./Imp. % Very Sat./Sat.
Overall satisfaction with NJIT. 90% 52% 85% 50%
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importanceSatisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Overall Undergraduate satisfaction with NJITFive year comparison
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
3.353.34
3.23.18
3.21
3.05
3.10
3.15
3.20
3.25
3.30
3.35
3.40
2003(n=522)
2004(n=906)
2005(n=456)
2006(n=936)
2007(n=847)
Undergraduate student satisfactionAcademics
2006 2007
(n = 936) (n = 847)
% Very Imp./Imp.
% Very Sat./Sat.
% Very Imp./Imp.
% Very Sat./Sat.
A c a d e m i c s
Quality of your own academic program. 93% 63% 91% 61%
Availability of academic advisement. 84% 58% 81% 54%
Quality of academic advisement. 87% 54% 83% 49%
Overall quality of instruction. 92% 53% 89% 49%
Relevance of coursework to career development. 90% 51% 88% 51%
Opportunities to work with other students in teams. 60% 44% 60% 51%
Opportunities to work on research projects with faculty. 60% 27% 62% 31%
** Increases over the previous year are highlighted.
Undergraduate student satisfactionCampus Life
2006 2007
(n = 936) (n = 847)
% Very Imp./Imp.
% Very Sat./Sat.
% Very Imp./Imp.
% Very Sat./Sat.
C a m p u s L i f e
Opportunity for involvement in student organizations and events. 56% 47% 59% 53%
Availability of cultural and social events. 52% 38% 52% 43%
Quality of campus life. 69% 28% 75% 30%
Feeling of community on campus. 59% 25% 67% 33%
** Increases over the previous year are highlighted.
Undergraduate student satisfactionComputers
2006 2007
(n = 936) (n = 847)
% Very Imp./Imp.
% Very Sat./Sat.
% Very Imp./Imp.
% Very Sat./Sat.
C o m p u t e r s
Availability of campus computing resources. 80% 62% 78% 61%
Support for computer hardware and software. 70% 50% 76% 56%
** Increases over the previous year are highlighted.
Undergraduate student satisfactionPublic Safety/Buildings & Grounds
2006 2007
(n = 936) (n = 847)
% Very Imp./Imp. % Very Sat./Sat. % Very Imp./Imp. % Very Sat./Sat.
P u b l i c S a f e t y / B u i l d I n g s & G r o u n d s
Personal security and safety on campus. 90% 74% 88% 74%
General condition of buildings and grounds. 78% 47% 83% 49%
Availability of parking 75% 45% 79% 42%
** Increases over the previous year are highlighted.
Undergraduate student satisfactionOn-campus Food Services
2006 2007
(n = 936) (n = 847)
% Very Imp./Imp.
% Very Sat./Sat.
% Very Imp./Imp.
% Very Sat./Sat.
O n – c a m p u s f o o d s e r v i c e s
Overall satisfaction with food services. 77% 31% 81% 28%
The selection of food available. - - 80% 31%
The quality of food available. - - 82% 27%
The value for price paid. - - 80% 18%
Promptness of service. - - 77% 41%
Courteousness of food staff. - - 75% 51%
Hours of food service operation. - - 78% 34%
Undergraduate student satisfactionStudent Services
2006 2007
(n = 936) (n = 847)
% Very
Imp./Imp. % Very
Sat./Sat. % Very
Imp./Imp. % Very
Sat./Sat.
S t u d e n t S e r v i c e s
Overall satisfaction with the registrar’s office 86% 59% 75% 48%
Fairness of rules/policies governing student conduct. 75% 51% 72% 62%
Billing and fee payment policies & procedures 78% 44% 75% 49%
Overall satisfaction with financial aid services. 79% 40% 79% 46%
** Increases over the previous year are highlighted.
Five year comparison
2003 2004 2005 2006 2007
(n = 522) (n = 906) (n = 456) (n = 936) (n=847)
Personal security and safety on campus 3.75 3.89 3.99 3.92 3.96
Availability of campus computing resources 3.17 3.45 3.49 3.66 3.69
Fairness of rules concerning student conduct 3.33 3.44 3.44 3.45 3.69
Quality of own academic program 3.57 3.54 3.54 3.60 3.64
Opportunity for involvement in student organizations and events 3.00 3.37 3.35 3.45 3.55
Support for computer hardware and software 2.89 3.20 3.29 3.36 3.52
Availability of academic advisement 3.33 3.53 3.56 3.48
Opportunities to work with other students in teams 3.27 3.32 3.31 3.36 3.47
Quality of academic advisement 3.26 3.35 3.42 3.46 3.38
Overall quality of instruction 3.39 3.25 3.22 3.42 3.38
General condition of buildings and grounds 3.05 2.99 3.08 3.25 3.33
Availability of cultural and social events 2.85 3.01 3.18 3.19 3.33
Billing and fee payment policies & procedures 2.95 3.32 3.24 3.15 3.32
Overall satisfaction with the registrar’s office 3.53 3.32
Overall satisfaction with financial aid services 2.57 3.10 3.10 3.03 3.24
Intercollegiate athletics program 2.24 2.91 3.02 3.08 3.17
Availability of parking 2.14 3.04 3.03 3.14 3.06
Opportunities to work on research projects with faculty 2.55 2.77 2.78 2.89 3.01
Feel of community on campus 2.53 2.38 2.28 2.65 2.94
Quality of campus life 2.40 2.45 2.49 2.78 2.91
Overall satisfaction with food services 2.14 2.22 2.36 2.72 2.75
Overall satisfaction with NJIT 3.21 3.18 3.20 3.34 3.35
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Undergraduate importance vs. satisfaction
High importance, high satisfaction
Personal security and safety on campusQuality of own academic programRelevance of coursework to career developmentOverall quality of instruction
High importance, low satisfaction
Overall quality of food serviceQuality of campus life
Undergraduate correlates of satisfaction
Overall quality of instruction
Overall satisfaction with
NJIT
Quality of campus life
Availability of cultural and social events
Overall satisfaction with food services
.45
.21
.39
.381
2
Overall undergraduate satisfaction by school
CCS CSLA NCE SOA SOM
(n = 149) (n = 83) (n = 449) (n = 122) (n = 42)
% Very Sat./Sat.
% Very Sat. / Sat.
% Very Sat. / Sat.
% Very Sat. / Sat.
% Very Sat. / Sat.
A c a d e m i c s
Availability of academic advisement. 58% 55% 51% 54% 68%
Opportunities to participate in research. 36% 36% 31% 18% 41%
Opportunities to work with other students in teams. 50% 38% 55% 42% 58%
Overall quality of instruction. 55% 47% 48% 46% 57%
Quality of academic advisement. 56% 44% 47% 43% 67%
Quality of your own academic program. 56% 60% 63% 60% 65%
Relevance of coursework to career development. 44% 56% 50% 53% 68%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Student satisfactionBy Undergraduate/GraduateUndergraduate Response Rate: 19%Graduate Response Rate: 24%
Undergraduate Graduate
(n = 847) (n = 566) Difference
(G – U)
Overall satisfaction with food services. 28% 45% 17%
Quality of campus life. 30% 45% 15%
General condition of buildings and grounds. 49% 63% 14%
Billing and fee payment policies & procedures. 49% 62% 13%
Feeling of community on campus. 33% 46% 13%
Overall satisfaction with the registrar’s office. 48% 59% 11%
Support for computer hardware and software. 56% 67% 11%
Overall quality of instruction. 49% 59% 10%
Quality of academic advisement. 49% 57% 8%
Relevance of coursework to career development. 51% 59% 8%
Opportunities to work with other students in teams. 51% 58% 7%
Availability of cultural and social events. 43% 50% 7%
Availability of parking. 42% 48% 6%
Availability of academic advisement. 54% 59% 5%
Opportunities to work on research projects with faculty. 31% 36% 5%
Availability of campus computing resources. 61% 65% 4%
Quality of your own academic program. 61% 63% 2%
Fairness of rules/policies concerning student conduct. 62% 63% 1%
Intercollegiate athletics program. 37% 38% 1%
Personal security and safety on campus. 74% 74% 0%
Opportunity for involvement in student organizations and events. 53% 49% -4%
Overall satisfaction with financial aid office. 46% 39% -7%
Overall satisfaction with NJIT. 50% 56% 6%
Graduate student sample (N=566)
2007
Sample 2007 Actual
School Newark College of Engineering 45% 45% School of Management 8% 10% College of Science and Liberal Arts 10% 10% College of Computing Sciences 32% 28% New Jersey School of Architecture 4% 5% Interdisciplinary Studies 1% 2% Gender Male 66% 70% Female 34% 30% Nationality US Citizen 38% 52% International 62% 48%
24% response rate
If you could start over again, would you go to NJIT?Graduate students
Definitely no8%
Probably no23%
Probably yes50%
Definitely yes19%
Graduate student satisfactionImportance and Satisfaction [percentage]
Importance Satisfaction (n = 566) (n = 566)
Personal security and safety on campus 87% 74% Support for computer hardware and software 81% 67% Availability of campus computing resources 81% 65% Quality of your own academic program 89% 63% General condition of buildings and grounds 82% 63% Fairness of rules/policies concerning student conduct 77% 63% Billing and fee payment policies & procedures 75% 62% Relevance of coursework to career development 87% 59% Overall quality of instruction 86% 59% Availability of academic advisement 78% 59% Overall satisfaction with the registrar’s office 75% 59% Opportunities to work with other students in teams 64% 58% Quality of academic advisement 79% 57% Availability of cultural and social events 57% 50% Opportunity for involvement in student organizations and events 53% 49% Availability of parking 73% 48% Feeling of community on campus 62% 46% Overall satisfaction with food services 72% 45% Quality of campus life 70% 45% Overall satisfaction with financial aid office 74% 39% Intercollegiate athletics program 46% 38% Opportunities to work on research projects with faculty 70% 36% Overall satisfaction with NJIT 82% 56%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
Graduate student satisfactionSorted by importance and satisfaction [means]
Importance Satisfaction (n = 566) (n = 566)
Personal security and safety on campus 4.49 4.00 Availability of campus computing resources 4.21 3.71 Support for computer hardware and software 4.24 3.71 Fairness of rules/policies concerning student conduct 4.12 3.70 General condition of buildings and grounds 4.13 3.65 Quality of your own academic program 4.54 3.63 Availability of academic advisement 4.15 3.61 Opportunities to work with other students in teams 3.76 3.57 Billing and fee payment policies & procedures 4.05 3.57 Overall satisfaction with the registrar’s office 4.05 3.56 Overall quality of instruction 4.42 3.56 Relevance of coursework to career development 4.44 3.54 Quality of academic advisement 4.19 3.54 Opportunity for involvement in student organizations and events 3.55 3.43 Availability of cultural and social events 3.60 3.43 Quality of campus life 3.95 3.29 Feeling of community on campus 3.75 3.28 Availability of parking 4.07 3.27 Overall satisfaction with food services 3.97 3.25 Overall satisfaction with financial aid office 4.08 3.23 Intercollegiate athletics program 3.26 3.18 Opportunities to work on research projects with faculty 3.99 2.99 Overall satisfaction with NJIT 4.25 3.51
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
Graduate student satisfactionComparison with 2006
2006
Satisfaction 2007
Satisfaction
(n = 507) (n = 566)
Difference (’07 – ’06)
Feeling of community on campus 34% 46% 12%
Billing and fee payment policies & procedures 51% 62% 11%
Support for computer hardware and software 58% 67% 9%
Quality of campus life 38% 45% 7%
Intercollegiate athletics program 31% 38% 7%
Quality of academic advisement 51% 57% 6%
Overall satisfaction with food services 40% 45% 5%
General condition of buildings and grounds 59% 63% 4%
Availability of academic advisement 55% 59% 4%
Overall satisfaction with financial aid office 35% 39% 4%
Relevance of coursework to career development 56% 59% 3%
Availability of cultural and social events 47% 50% 3%
Quality of your own academic program 61% 63% 2%
Fairness of rules/policies concerning student conduct 61% 63% 2%
Personal security and safety on campus 73% 74% 1%
Overall quality of instruction 58% 59% 1%
Opportunities to work with other students in teams 58% 58% 0%
Availability of parking 48% 48% 0%
Opportunity for involvement in student organizations and events 50% 49% -1%
Availability of campus computing resources 68% 65% -3%
Opportunities to work on research projects with faculty 39% 36% -3%
Overall satisfaction with the registrar’s office 64% 59% -5%
Overall satisfaction with NJIT 57% 56% -1%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
Histogram of Overall Graduate Satisfaction
6543210
Overall satisfaction with NJIT
250
200
150
100
50
0
Fre
qu
ency
Mean = 3.51Std. Dev. = 0.947N = 459
Overall Graduate Statisfaction Spring 2007
Overall Graduate satisfaction with NJITFour year comparison
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
3.513.49
3.13
3.31
2.90
3.00
3.10
3.20
3.30
3.40
3.50
3.60
2004(n=338)
2005(n=206)
2006(n=507)
2007(n=566)
Graduate student satisfactionComparison of 2004, 2005, 2006 and 2007
2004 2005 2006 2007 (n = 338) (n = 206) (n = 507) (n=566)
Personal security and safety on campus 3.61 3.85 3.90 4.00
Availability of campus computing resources 3.39 3.47 3.77 3.71
Support for computer hardware and software 3.42 3.36 3.53 3.71
Fairness of rules/policies concerning student conduct 3.50 3.58 3.61 3.70
General condition of buildings and grounds 3.04 3.46 3.59 3.65
Quality of own academic program 3.54 3.34 3.57 3.63
Availability of academic advisement 3.16 3.51 3.61
Opportunities to work with other students in teams 3.55 3.42 3.53 3.57
Billing and fee payment policies and procedures 3.18 3.28 3.36 3.57
Overall satisfaction with the registrar’s office 3.69 3.56
Overall quality of instruction at NJIT 3.46 3.20 3.51 3.56
Relevance of coursework to career development 3.34 3.25 3.48 3.54
Quality of academic advisement 3.27 3.11 3.40 3.54
Opportunity for involvement in student organizations/events 3.36 3.17 3.48 3.43 Availability of cultural and social events 3.27 3.07 3.40 3.43
Quality of campus life 2.78 2.89 3.17 3.29
Feeling of community on campus 2.79 2.90 3.09 3.28
Availability of parking 3.26 3.06 3.34 3.27
Overall satisfaction with food services 2.89 2.70 3.12 3.25
Overall satisfaction with financial aid office 2.88 2.64 2.95 3.23
Intercollegiate athletics program 3.09 3.28 3.21 3.18
Opportunities to work in research projects with faculty 3.02 2.86 3.06 2.99
Overall satisfaction with NJIT 3.31 3.13 3.49 3.51 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Overall graduate satisfaction by school
CCS CSLA NCE SOA SOM
(n = 180) (n = 57) (n = 253) (n = 22) (n = 48)
% Very Sat./Sat.
% Very Sat. / Sat.
% Very Sat. / Sat.
% Very Sat. / Sat.
% Very Sat. / Sat.
A c a d e m i c s
Availability of academic advisement. 55% 69% 58% 85% 51%
Opportunities to participate in research. 32% 55% 37% 22% 17%
Opportunities to work with other students in teams. 59% 51% 55% 60% 74%
Overall quality of instruction. 60% 61% 58% 62% 61%
Quality of academic advisement. 55% 67% 56% 71% 49%
Quality of your own academic program. 61% 70% 61% 62% 67%
Relevance of coursework to career development. 58% 60% 61% 57% 53%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Graduate student satisfactionBy citizenship
US Citizen International (n = 216) (n = 350)
Difference (US – Int’l)
Overall quality of instruction 67% 55% 12% Relevance of coursework to career development 66% 54% 12% Opportunities to work with other students in teams 65% 54% 11% Availability of academic advisement 64% 55% 9% Quality of own academic program 68% 60% 8% Opportunities to work on research projects with faculty 41% 33% 8% Quality of academic advisement 59% 56% 3% Overall satisfaction with the registrar’s office 60% 58% 2% Overall satisfaction with financial aid office 50% 49% 1% Personal security and safety on campus 75% 74% 1% Billing and fee payment policies & procedures 62% 62% 0% Fairness of rules/policies concerning student conduct 61% 64% -3% Availability of parking 45% 50% -5% Overall satisfaction with food services 41% 47% -6% Availability of campus computing resources 61% 67% -6% Intercollegiate athletics program 33% 40% -7% Opportunity for involvement in student organizations and events 43% 51% -8% Quality of campus life 38% 48% -10% Support for computer hardware and software 59% 71% -12% General condition of buildings and grounds 54% 68% -14% Availability of cultural and social events 39% 55% -16% Feeling of community on campus 34% 52% -18% Overall satisfaction with NJIT 66% 50% 16%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Graduate student satisfactionBy enrollment status
Full-time Part-time (n = 417) (n = 149)
Difference (FT – PT)
Opportunity for involvement in student organizations and events 51% 39% 12% Feeling of community on campus 48% 38% 10% Availability of cultural and social events 52% 43% 9% Personal security and safety on campus 76% 69% 7% Intercollegiate athletics program 39% 33% 6% Support for computer hardware and software 68% 62% 6% Overall satisfaction with food services 46% 41% 5% Overall satisfaction with financial aid office 50% 45% 5% Quality of campus life 46% 43% 3% General condition of buildings and grounds 64% 61% 3% Availability of campus computing resources 66% 63% 3% Opportunities to work on research projects with faculty 36% 35% 1% Billing and fee payment policies & procedures 61% 65% -4% Overall satisfaction with the registrar’s office 58% 62% -4% Opportunities to work with other students in teams 57% 62% -5% Quality of own academic program 61% 67% -6% Fairness of rules/policies concerning student conduct 61% 67% -6% Quality of academic advisement 55% 62% -7% Availability of parking 46% 53% -7% Overall quality of instruction 57% 66% -9% Availability of academic advisement 56% 67% -11% Relevance of coursework to career development 55% 69% -14% Overall satisfaction with NJIT 51% 70% -19%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Graduate importance vs. satisfaction
High importance, high satisfaction
Personal security and safety on campusQuality of own academic programRelevance of coursework to career developmentSupport for computer hardware and software
High importance, low satisfaction
Overall satisfaction with financial aid servicesOpportunities to work on research projects with faculty
Appendix 1Overall undergraduate satisfactionOverall undergraduate satisfaction
By SchoolBy School
Appendix 1Overall undergraduate satisfaction by schoolCCS
Overall CCS Satisfaction
2006 (n = 165)
2007 (n = 149)
Difference (’07 – ‘06)
A c a d e m i c s
Opportunities to work on research projects with faculty. 27% 36% 9%
Opportunities to work with other students in teams. 43% 50% 7%
Overall quality of instruction. 54% 55% 1%
Quality of academic advisement. 60% 56% -4%
Relevance of coursework to career development. 49% 44% -5%
Availability of academic advisement. 66% 58% -8%
Quality of your own academic program. 65% 56% -9%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Appendix 1Overall undergraduate satisfaction by schoolCSLA
Overall CSLA Satisfaction
2006 (n = 77)
2007 (n = 83)
Difference (’07 – ’06)
A c a d e m i c s
Opportunities to work on research projects with faculty. 26% 36% 10%
Opportunities to work with other students in teams. 30% 38% 8%
Overall quality of instruction. 59% 60% 1%
Relevance of coursework to career development. 43% 44% 1%
Quality of academic advisement. 55% 47% -8%
Availability of academic advisement. 66% 55% -11%
Quality of your own academic program. 55% 44% -11%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Appendix 1Overall undergraduate satisfaction by schoolNCE
Overall NCE Satisfaction
2006 (n = 522)
2007 (n = 449)
Difference (’07 – ’06)
A c a d e m i c s
Opportunities to work with other students in teams. 47% 55% 8%
Availability of academic advisement. 56% 63% 7%
Opportunities to work on research projects with faculty. 27% 31% 4%
Relevance of coursework to career development. 51% 50% -1%
Overall quality of instruction. 52% 48% -4%
Quality of academic advisement. 53% 47% -6%
Quality of your own academic program. 62% 51% -11%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Appendix 1Overall undergraduate satisfaction by schoolSOA
Overall SOA Satisfaction
2006 (n = 108)
2007 (n = 122)
Difference (’07 – ’06)
A c a d e m i c s
Quality of academic advisement. 43% 53% 10%
Opportunities to work with other students in teams. 35% 42% 7%
Availability of academic advisement. 46% 46% 0%
Relevance of coursework to career development. 64% 60% -4%
Overall quality of instruction. 54% 43% -11%
Opportunities to work on research projects with faculty. 32% 18% -14%
Quality of your own academic program. 74% 54% -20%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Appendix 1Overall undergraduate satisfaction by schoolSOM
Overall SOM Satisfaction
2006 (n = 49)
2007 (n = 42)
Difference (’07 – ’06)
A c a d e m i c s
Overall quality of instruction. 45% 68% 23%
Opportunities to work on research projects with faculty. 26% 41% 15%
Relevance of coursework to career development. 45% 58% 13%
Opportunities to work with other students in teams. 61% 67% 6%
Quality of your own academic program. 58% 57% -1%
Availability of academic advisement. 74% 65% -9%
Quality of academic advisement. 81% 68% -13%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Appendix 2Overall graduate satisfactionOverall graduate satisfaction
By School
Appendix 2Overall graduate satisfaction by schoolCCS
Overall CCS Satisfaction
2006
(n = 141) 2007
(n=180) Difference (’07 – ’06)
A c a d e m i c s
Relevance of coursework to career development. 47% 58% 11%
Quality of your own academic program. 57% 61% 4%
Opportunities to work with other students in teams. 56% 59% 3%
Availability of academic advisement. 54% 55% 1%
Overall quality of instruction. 62% 60% -2%
Quality of academic advisement. 58% 55% -3%
Opportunities to work on research projects with faculty. 59% 32% -27%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Appendix 2Overall graduate satisfaction by schoolCSLA
Overall CSLA Satisfaction
2006
(n = 53) 2007
(n = 57) Difference (’07 – ’06)
A c a d e m i c s
Opportunities to work on research projects with faculty. 52% 55% 3%
Relevance of coursework to career development. 59% 60% 1%
Availability of academic advisement. 70% 69% -1%
Quality of academic advisement. 70% 67% -3%
Opportunities to work with other students in teams. 56% 51% -5%
Quality of your own academic program. 78% 70% -8%
Overall quality of instruction. 74% 61% -13%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Appendix 2Overall graduate satisfaction by schoolNCE
Overall NCE Satisfaction
2006 (n = 220)
2007 (n = 253)
Difference (’07 – ’06)
A c a d e m i c s
Quality of academic advisement. 45% 56% 11%
Relevance of coursework to career development. 52% 61% 9%
Availability of academic advisement. 51% 58% 7%
Quality of your own academic program. 57% 61% 4%
Opportunities to work on research projects with faculty. 33% 37% 4%
Overall quality of instruction. 57% 58% 1%
Opportunities to work with other students in teams. 58% 55% -3%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Appendix 2Overall graduate satisfaction by schoolSOA
Overall SOA Satisfaction
2006 (n = 30)
2007 (n = 22)
Difference (’07 – ’06)
A c a d e m i c s
Availability of academic advisement. 63% 85% 22%
Quality of academic advisement. 58% 71% 13%
Opportunities to work with other students in teams. 47% 60% 13%
Overall quality of instruction. 58% 62% 4%
Quality of your own academic program. 58% 62% 4%
Relevance of coursework to career development. 63% 57% -6%
Opportunities to work on research projects with faculty. 42% 22% -20%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
Appendix 2Overall graduate satisfaction by schoolSOM
Overall SOM Satisfaction
2006 (n = 45)
2007 (n = 48)
Difference (’07 – ’06)
A c a d e m i c s
Opportunities to work with other students in teams. 70% 74% 4%
Overall quality of instruction. 61% 61% 0%
Quality of your own academic program. 74% 67% -7%
Relevance of coursework to career development. 61% 53% -8%
Quality of academic advisement. 61% 49% -12%
Availability of academic advisement. 74% 51% -23%
Opportunities to participate in research. 44% 17% -27%
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied