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Discover
the Power of
Toshibas IP
CommunicationSolutions
Strata CIX40
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Powerful Capabilities for your Business
Toshibas Strata CIX40 IP communication system puts powerful IP
telephony capabilities at your small business, enterprise branch, or
retail locations. No matter what size your company is, you need all
the edge you can get when it comes to your communications tools.
Your telecommunications system is one of your biggest assets,
with the power to attract customers, save money, enhance
productivity, and improve customer satisfaction. This is why so
many leading companies choose Toshiba. Toshibas IP communication
solutions are designed to drive business process integration and
unified communications to create value, efficiency, and maximize
return on investment for our customers.
Whether youre just getting started or are growing or adding new
locations, communication is key to keeping your customers,
employees, and vendors connected. Toshiba offers a full line of
Strata CIX communication systems that give you the flexibility
to grow, add features, and customize functions as needed. Plus,
Toshibas Strata Net technology lets you network multiple Strata CIX
systems, dramatically expanding capacity or improving integration
between locations.
Configuration Versatility
The Strata CIX40 is a highly versatile and scalable system designed to
give you the ultimate in feature and upgrade flexibility. Configure
it as a single site telephone system and add to it as your business
grows, or as a branch location networked with other Strata CIX systems.
Toshibas innovative system architecture allows you to implement
an all IP solution, all digital, or a mix of IP and digital telephones
that meet your needs. You can migrate to IP capabilities as your
organizations needs change.
Powerful Strata CIX40 Capabilities:8, 16, or 24 IP channels for IP telephone connections and/orIP Strata Net multi-system networking
Add advanced applications as you need them for UnifiedMessaging, Call Center ACD and Reporting, CRM integration,Voice Logging, Web-based Personal and System Administration,and FeatureFlex feature customization
4-11 trunks with Caller ID
8-16 digital telephones
1-2 analog endpoints
4, 6, or 8 ports of Voice Mail and Auto Attendant with livemessage call monitoring, LCD feature prompting, soft keys,call recording and much more
Fully upgradeable, protecting your technology investment
BIG BUSINESS PERFORMANCE AT AN AFFORDABLE PRICE
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Solutions for Every User
The versatile Strata CIX40 supports all types of endpoints and
devices, including a complete line of IP telephones, SoftIPT soft
phones on notebook computers and PDAs, wireless IP telephones,
add-on modules, DSS consoles, attendant consoles, as well as SIP
telephones, analog telephones, and Toshiba digital telephones.
With the flexibility you want, you can build the communication
system you need.
CHOICE OF ENDPOINTS
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Integrated Voice Mail
Voice processing applications help you improve customer service
by providing callers with instant attention, responsiveness, and
access to information.
Capabilities:
Simplify voice mailbox operation through a Toshiba IP or digitaltelephone with LCD display and soft keys
Record calls directly into your voice mailbox with a single buttonon your telephone
Communicate effectively both in and out of the office with otheremployees and customers 24 hours-a-day, 365 days-a-year
Video Conferencing and Collaboration
Toshiba has made video applications virtually as easy to use as
traditional telephones with the Video Communication Solution
(VCS). Its 100 percent compatible with Strata CIX systems and
Toshiba telephones, delivering a very affordable entry point into
video communication and collaboration. Users can share Windows
desktops and applications with each other, allowing them to enjoy
an affordable easy to deploy multimedia collaboration experience.
Media Application Server
Toshibas Media Application Server supports voice processing and
all value-added applications integrated within one platform that
connects to the Strata CIX via Ethernet.
Applications:
Auto Attendant
Voice Mail
Automated Speech Recognition
Text-To-Speech
Unified Messaging
Fax Integration
Interactive Voice Response
Automatic Call Distribution (ACD)
ACD Reporting
Toshiba-approved 3rd party Computer Telephony Integration (CTI)and CRM applications
Info Manager Web-based telephone applications
FeatureFlex adaptability tools
eManager browser-based system administration
My Phone Manager browser-based personal telephone administrator
Video Communication Solution (VCS)
BIG APPLICATIONS FOR SMALL BUSINESSES
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Ease of Use
Advanced technology shouldnt be complicated. The easier it is to
use, the more useful and valuable it becomes. Toshiba makes this
concept a driving force in the Strata CIX40, giving you access to
powerful, built-in features, yet enabling you to use them all with
ease. No complex procedures or extensive training necessary.
It all begins with the easy-to-read LCD display that makesfunctions, features, and key information readily-accessible
Programmable buttons let you assign your own functions basedon how you work best
Thanks to call handling features like Caller ID, you can manageyour callsand your schedulewith ease, deciding which onesto accept now and which to send to voice mail
Build Your Professional Image
Solutions such as Auto Attendant and Voice Mail help you
maintain a professional image after hours, or whenever you are
unable to answer calls. Let Toshibas technology work for you as
an additional employee.
Money Saving Features
The Strata CIX40 saves you money and improves profitability, and
streamlines operations with numerous innovative features, including
The ability to restrict long-distance calls or particular area codes
Automatic call routing over the least costly trunk line or carrier
Remote programming and testing, making upgrades fast, simpleand efficient
Mobility Lets You Stay Connected
Take productivity to a higher level using wireless IP telephones
that operate over your Wireless Local Area Network (WLAN), and
enable you to roam anywhere your WLAN provides coverage.
Or use SoftIPT soft phone clients that operate on your notebookPCs or PDAs and enable you to access all the features of your desk
phone via your WLAN or from anywhere your companys LAN can
be accessed through the Internet.
SIMPLIFY COMMUNICATIONS
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Account CodesForcedVoluntary
VerifiableAccount Code ButtonAccount Code Revision
Administration/Programming (Optional)*Live System ProgrammingRemote Access
Alternate Answer PointAutomatic Busy RedialAutomatic Call Distribution (Optional)*
Advanced Call RoutingSkills-Based RoutingPriority QueuingMultiple Group Agent LoginCall RecordingVoice Assistant ODBC DatabaseText-To-SpeechMIS Interface (Optional)*
Automatic Callback IntercomAutomatic Dialing ButtonsAutomatic HoldAutomatic Hold/Park RecallAutomatic Line SelectionAutomatic Release From HoldAutomatic Release From Voice MailAuxiliary Device Interface (Optional)Background Music Interface with
Station Control*Busy OverrideBusy Station Transfer/RingingCall Forward
All CallsBusyNo AnswerBusy/No Answer
FixedExternal with Remote SettingSystem-wide
Call Park to StationCall Park OrbitsCall Pickup
On-Hold/ParkRinging At Other StationsMeet-Me PageDirectedStation GroupCO Line Group
Call Record to Voice MailCall Transfer
Camp-OnExternal CallsInternal Calls
RecallCall WaitingCaller Identification
Abandoned Call HistoryCall History ListRedial from ListIndication While BusyInternal User Name
Centrex Application/PBX CompatibilityCentrex Ringing RepeatFlexible Station NumberingDelayed RingingOne-Button Centrex Feature AccessCentrex/CO Line Call PickupCentrex/CO Line IDFlash ButtonMulti-Line Access and Control
Class of Service Override
CO Line GroupsCO Line QueuingConferencing (8 party)
Multi-StationsMulti-CO LinesContinuous DTMF Signal TimeCredit Card Calling (O+ Dialing)Day/Night Modes with Auto SwitchingDelayed RingingDirect Inward System AccessDirect Station Select/Busy Lamp ButtonsDirect Station Selection Console (Optional)
All Call Voice PageAutomatic Line HoldDND Status IndicationDND OverrideCO Line Button AssignmentExpanded Line AppearanceMultiple DSS ConsolesNight Transfer
Speed Dial Button AssignmentVoice or Tone SignalingDISA Security Code RevisionDistinctive LED Indicators
I CalledI HoldI Use
Distinctive RingingDo Not DisturbDo Not Disturb OverrideDoor Lock ControlDoor PhonesDTMF and Dial Pulse CompatibleDTMF Signal Time (160/80 ms)Dual Color LEDsEnd-to-End SignalingExclusive Hold
Executive Override (Break-In)Executive Override BlockingExternal Amplified Speaker (Optional)Flash Button (Centrex/PBX Transfer or
CO Dial Tone Recall)Flexible Access Code AssignmentFlexible Button Assignment By UserFlexible Station NumberingFlexible Line Ringing Assignment
Delay 1Delay 2Immediate
Group PagingHandsfree Answerback IntercomHeadset Interface*Hearing Aid CompatibleHot Desking
Hotel/Motel Features*Hot DialingHotline Service (Emergency Ringdown)LCD Alphanumeric MessagingLCD Automatic Callback Number DisplayLCD Automatic Number IdentificationLCD Automatic Park In OrbitLCD Backlit Display*LCD Call Duration DisplayLCD Call Forward Source/DestinationLCD Call Forwarded-From DisplayLCD Caller ID
Abandoned Call StorageCall HistoryIndication While BusyNameTelephone Number
LCD Calling/Called Number Display
LCD Clock/Calendar DisplayLCD CO Line Identification
Incoming/Outgoing
LCD Dial Input VerificationLCD Directory AssistanceLCD Feature Prompting with Soft Key
OperationSystem and Station FeaturesVoice Mail Features
LCD Intercom User Name DisplayLCD Message Waiting Station DisplayLCD Multiple Languages (E-F-S)LCD Override Station Number DisplayLCD Recalling Station IdentificationLCD Search By Name and DialLCD Speed Dial Directory DialingLCD Station Status DisplayLeast Cost RoutingLoop Start LinesLoud Ringing Bell (Optional)*
Make BusyTrunkStation
Memory ProtectionMessage Waiting Indication
Station LightStutter Dial Tone
Microphone Control ButtonModular Handset and Line CordMultiple Directory Numbers
Primary DNSecondary DNPhantom DNPilot DN
Multiple FCC RegistrationMusic-On-Hold Multiple Interface*Networking Multiple Systems
Strata Net (Optional)Alternate Routing/Hop-offCentralized AttendantCentralized Voice MailCentralized Network SMDRDistributed Network SMDRCoordinated Numbering PlanPath ReplacementExtended Call Control
Night Ringing Answer CodeNight Ringing Over External Page*Night Ringing Over Selected Page
Zones (Optional)*Non-Blocking DialingNon-Blocking IntercomOff-Hook Call Announce
Handset
Speaker**Off-Premise StationsOne Touch ButtonOn-Hook DialingOutgoing Call RestrictionPaging (Optional)*
All Call Voice PageExternal Page InterfaceGroup Paging
Pooled CO LinesPooled Line ButtonsPrivacy/Non-Privacy
Privacy OverridePrivate CO Lines
Relay Service (Optional)Door Lock ControlExternal Page
Music-On-Hold Source Control
Night Relay ServiceRelease ButtonRelease/Answer Button
Repeat Last Number DialedRinging Line PreferenceSIP Trunks***Speakerphone On/Off ControlStandard Telephone Compatibility
with Message WaitingSpeed Dial
StationSystem
Station HuntingStation Message Detail Recording
Interface (Optional)System Maintenance
Error LogsAutomatic Fault RecoveryMaintenance and Administratio
via LAN
System Administration LogsSystem Trace (Multi-level)SNMP TrapsSystem Alarms (eMonitor)Traffic Measurement and report
System ProgramUpload/Download*
Tandem CO Line ConnectionsTAPI CompliantTenant ServiceToll (Destination) Restriction
Restriction OverrideRestriction Override Revision
Transfer PrivacyTraveling Class of ServiceUniform Call Distribution (UCD)User Programmable Feature Butto
Voice Mail IntegrationCall Record to Voice MailIn-band DTMF SignalingLCD Soft Key Voice Mail ControTransfer Direct to Voice MailboxVoice Mail Conference
Voice or Tone SignalingVolume Control
Busy Override ToneHandsetHandsfree/SpeakerphoneRinging
System Features
FEATURE HIGHLIGHTS
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Audio PromptsAutomated Attendant (AA)Automatic Message Copy with Optional
DeleteCalled Identification (Name)Caller ID (Number)Caller Confirmation Prior to TransferringCall Monitor and RetrieveCall Record to MailboxCall QueuingCall ScreeningCopy MailboxCopy RangeDirectoryDirect Transfer to Voice MailboxDisk Space NotificationDistribution ListsDo Not Disturb (DND)ExtensionsScheduledFax Tone Detection
Future DeliveryGuest User MailboxesIndependent Port GreetingsMailbox
Function LockGroupsSecurity CodePersonal GreetingsTime Zone Setting
Mailbox NumberVaried/Fixed LengthMessage
Continuous DeleteContinuous PlaybackDate and TimeForwardingNotificationPause During Playback
Pause During RecordingPlayback ControlPrivatePurgingReplyRetrieval ControlReturn Receipt VerificationSpeed ControlUrgentVolume Control
Message StoragePersonal FoldersMessage Queues
Multiple System LanguagesPaging
OfficeRelay
Remote Administration
ReportsShutdown using the Telephone
Dial Pad
Single-digit MenusSoft Key Control with LCD FeaturePrompting
System Administrators MailboxSystem BackupToshiba Plug and Play IntegrationUser Tutorial (New User)Varied Sampling RatesVoice Forms
Attendant ConsoleFeaturesAlarm ResetAnswer ButtonAnswer Prompting by CO Line
Attendant Conference SetupDay/Night Mode SwitchingBusy Lamp Field (BLF) Display
Station Directory NumberStation User NameStation Advisory Message Display
Call Answer PriorityCall Statistics
Incoming and TotalExport to Excel FilePrint by Range
Call Waiting CountCaller ID DisplayCalling/Called Number and Name
DisplayColor CRT DisplayDial O For AttendantDial by Name/NumberDialing an Outside Number for
Station UserDirect Station SelectionDirectory Display and Dialing
Directory Entry Attribute InformationDirectory Entry Contact Information
Door Phone CallingDoor UnlockDTMF Tone Signaling from
Dial Pad KeyEmergency CallEmergency PageFeature On-Line HelpFlexible Programmable ButtonsHeadset Operation*Hold CallsHold Timer DisplayIncoming Call IdentificationInterposition Call Transfer
Join/Split CallsKeyboard or Mouse OperationLoad Sharing of Multiple Attendants
Loop ButtonsLoop Hold DisplayMessage Entry and Display
E-mail to Station UserPrint Messages
Message Waiting Set and CancelMulti-TaskingMultiple Console RingingNotes Entry and Display for CallsOverflowOverridePosition Busy ModeRemote Operator (IP connection)Release ButtonSpeed Dial Calling
Internal CallsExternal Calls
Dial From Caller ID ListSupervised Loop OperationThree-Way CallingThrough DialingTransfer Direct to Voice MailboxTrunk Group Control and Busy
IndicationTrunk Test and VerifyWindows PC Operation
Video CommunicationSolution Features3-way Video with 3-way Voice
ConferenceDesktop/Application SharingFile TransferMessage Board
Select Default Video Settings(On/Off and automatic start)
Self Video PreviewStation HuntingVideo ConferencingVideo ForwardVideo HoldVideo Park/Pickup (Local node only)Video Transfer
Note: Optional features may or may not beextra cost items.
* Some feature implementation may requiredealer supplied additional auxiliary equipment.
** On Strata CIX40, speaker OCA is only availableon IP telephones.
*** SIP Trunks available with selected carriers.
Voice Mail Features
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Toshiba America Information Systems, Inc.Telecommunication Systems Division
9740 Irvine Blvd., Irvine, CA 92618-1697Headquarters (949) 583-3700
National Accounts (800) 234-4873www.telecom.toshiba.com
2008 Toshiba America Information Systems, Inc. All product, service and company names are trademarks,registered trademarks or service marks of their respective owners. Information including without limitation specifications,availability, content of services, and contact information is subject to change without notice.
Literature Order #: TSD-CIX-BR-CIX40-VE/4500142
Toshiba Authorized Dealer NetworkToshiba Telecommunication Systems Division sells award-winning IP communicationsolutions, IP and Digital telephones, video collaboration tools, office mobility products, andvoice mail systems through our Authorized Dealers. Toshiba Dealers focus on providingthe best possible customer experience. With over 40 years of experience, ToshibasTelecommunication Systems Division and our authorized dealer network can provideyour business with world-class IP communication solutions.
Fulfilling Our Responsibility as a Global EnterpriseToshiba is committed to playing a leading role in helping establish a sustainable society.At Toshiba, we recognize the Earth is an irreplaceable asset, and we believe it is the dutyof humankind to hand it over to future generations as we found it, if not in better condition.Accordingly, Toshiba promotes solid environmental management practices across all ourproducts and business processes focusing on: prevention of global warming, control ofchemical substances, and efficient utilization of resources.
At Toshiba, we are very proud of our commitment and our ongoing activities to help protectthe environment. We firmly believe in the importance of a commitment to environmentalexcellence as well as a clear understanding of how our environment is affected by whatwe do. With this in mind, Toshiba strives at all times to create products that will have
minimal environmental impact throughout their lifecycles. Toshibas products passed arigorous environmental performance survey, and were proud to offer them to you aspart of our Green-compliant portfolio.
Cert no. SCS-COC-001182