Steve Woloz AssociatesSteve Woloz Associates
STEVE WOLOZ & ASSOCIATES INC.MANAGEMENT CONSULTANTS
www.swaassoc.com
Impact des Indicateurs de Performance
RH sur L’Organisation et les Resultats Financiers
etMesurer la Performance de
L’impartition des Processus d’Affaires en RH
Le 8 septembre 2008
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INTRODUCTION Grande Perspective
1. Quels sont les Indicateurs de Performance RH
2. Comment les Aligner avec la Strategie Financiere
3. Comment les Identifier
4. Participation / Collaboration pour Etablir les Objectifs Financiers
5. Comment les Mesurer
6. Le Defi de La Fonction RH
7. Impartition des Processus RH pour Succes
8. Do you make money for the corporation ? ; Do you save money for the corporation;? Are you an overhead expense ?
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INTRODUCTION RH Justification
1. Do you (RH) make money for the corporation ?
2. Do you (RH)save money for the corporation?
3. Are you(RH) an overhead expense ?
4. Demonstrate Your Value / Sell and Stay Sold ! 5.
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INTRODUCTION Methode de Presentation ( PACE)
1. Participation
2. Animation
3. Collaboration / Partage
4. Exemples Pratiques
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INTRODUCTION SWA Background
1. Operations
2. Global
3. PME / SME
4. Government & Industry Consortiums
5. Experience Pratiques
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INTRODUCTION Identification des Participants
1.Votre Nom et Titre
2.Votre Organisation
3.Vos Priorites RH
4.Vos Defis RH
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Qui Sont Vos Clients
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1: Quels Sont les Indicateurs
1.Vos Clients Externes• Niveau De Satisfaction• Les Commandes D’avance
2.Vos Clients Internes (employes)• Moral • Initiatives / Leadership
3.Gestionnaires Solution des Problemes
4.CEO / Actionnaires
5.Communaute / Reputation
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2: Comment les Aligner sur La Strategie Financiere
1.Connaissance De la Strategie Corporative
2.Etablissement des Objectifs pour Chaque Fonction / Departement Aligner en Grande Perspective3.( Implication: Bonne Communication ! )
4.Participation et Collaboration
5.Mesure des Resultats
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2: Comment les Aligner Avec La Strategie - Resultats
Financiers
1.Voir et Mesurer les Deviations
2.Analyses
3.Mesures Correction
4. Communication • Mesures Correction • Mesures Prevention
5.Philosophie “ Amelioration Continue”
6.
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2: Comment les aligner avec Les Resultats Financiers
les Outils
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Identification des Indicateurs
1.Optimisation des Ressources de L’organisation
2.Quelles Sont les ressources
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3: Les Resources
1.Capital
2.Human
3.Time
4.Operations
5.Equipment
6.Batissment
7.Autres
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4: Participation / CollaborationPour Etablir les Objectifs
PourquoiPourquoi
Avantages Avantages
Motivation : Buy In : CommitmentMotivation : Buy In : Commitment
Engagement Engagement
Philosophie Amelioration ContinuePhilosophie Amelioration Continue
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5: Comment Mesurer les Indicateurs De Performance RH
1.Satisfaction Du Client Externe ?
2.Satisfaction du Client Interne ?
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5: Satisfaction Du Client Externe Valeur Percue
1.Paiement • A temps• Sans Disputes • Comme Facture
2.Les Commandes • Nouveau• repeat
3.Recommandation aux Autres Clients
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5: Satisfaction Du Client Interne
1.Productivite
2.Qualite
3.Initiative & Leadership
4.Moral
5.Absenteisme
6.Roulement
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6: Impartition des Processus RH Pour Succes
Processus
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6: Les Processus RH
1.Description Des Taches2.Recrutement : Testing et Selection 3.Formation et Developpement 4.Alliance avec Ingenierie pour Productivite et Cout5.Alliance avec Ingenierie pour Sante Et Securite6.Alliance avec Qualite pour Assurance 7.Coaching / Mentorat 8.Remuneration et Benefices Sociaux 9.Systeme d’Evaluation De la Performance 10.Politique Corporative d’Impartition11.Resolution des Disputes
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2020
Government Grants Provincial : MDEIE
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Ministère du Développement économique, de l’Innovation et de l Ministère du Développement économique, de l’Innovation et de l ...... Ministry for Economic Development, supporting economic and regional development and Ministry for Economic Development, supporting economic and regional development and
research to enable local communities to take responsibility for their research to enable local communities to take responsibility for their ......
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Government GrantsEmploi Quebec
SERVICES AUX ENTREPRISES SERVICES AUX ENTREPRISES ((
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EMPLOI QUEBEC H R GRANTS
25 % - 50 % GRANTS RE PROFESIONAL FEES25 % - 50 % GRANTS RE PROFESIONAL FEES
• Recruitment ; Pre Employment Testing And Selection Recruitment ; Pre Employment Testing And Selection
• Job Training including Train the Trainer How to Train Job Training including Train the Trainer How to Train
• Management Coaching and Mentoring Management Coaching and Mentoring
• Job Descriptions Job Descriptions
• Performance Evaluation and Compensation Systems Performance Evaluation and Compensation Systems
• Employee Handbooks Employee Handbooks
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EMPLOI QUEBEC
Manpower Assistance Programs **Manpower Assistance Programs **
Employer ServicesEmployer Services• Apprentice On the Job Training ( tax credit )Apprentice On the Job Training ( tax credit )
( $ Amount Decided case by case with EQ Counsellor )( $ Amount Decided case by case with EQ Counsellor )
• Wage Subsidy Programs Wage Subsidy Programs
• PRIIME Program Special Circumstances PRIIME Program Special Circumstances • Program for Immigrants and Visible MinoritiesProgram for Immigrants and Visible Minorities
Immigrant Hardship / Difficulty to Enter Job MarketImmigrant Hardship / Difficulty to Enter Job Market
Mental or Emotional Difficulty ( grants up to 75 % of salary : ( variable time case by Mental or Emotional Difficulty ( grants up to 75 % of salary : ( variable time case by case) case)
• Private / semi private Placement Agencies ( eg. JEM ) Private / semi private Placement Agencies ( eg. JEM )
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