SharePoint Saturday
Charlotte
Topic: Transitioning into SharePoint Careers
Presented by:
Shadeed Eleazer, MCTS
6:00pm – 7:00pm Networking Ho7:00pm – 7:15pm Group Overview/ Introductions 7:15pm – 7:30pm Group Sign-Ups/ Open Discussion 7:30pm – 8:15pm Craig Jester – Content Types 8:15pm – 8:30pm Closing Remarks
Sponsors:Emagination (Food/Location)Corasworks (Site Resources)
SharePoint Saturday KCTopic:
SharePoint Roles and Responsibilities
Presented by:
Shadeed Eleazer, MCTS
Meet the Speaker
US Navy Veteran Co-founder Baltimore SharePoint User Group • Build, Test, Configure, and Deploy SharePoint
Solutions • Extensive enterprise SharePoint backup and
recovery experience• SharePoint Cloud Services support • Configuration management and SharePoint
policy, process and procedure implementation
Meet the Speaker
Meet the Speaker
US Navy Veteran Co-founder Baltimore SharePoint User Group • Build, Test, Configure, and Deploy SharePoint
Solutions • Extensive enterprise SharePoint backup and
recovery experience• SharePoint Cloud Services support • Configuration management and SharePoint
policy, process and procedure implementation
Meet the Speaker
US Attorney General Eric Holder
Introduction (Continued)
Baltimore SharePoint User’s Group Documenting Science of Collaboration www.baltimoresug.org http://collaborpedia.com/blogs
SPS KC Twitter Hashtag #spskc
Real time SPSKC updates: http://search.twitter.com My profile: www.twitter.com/mrshadeed
Approved “Tweet”: Viewing @mrshadeed Webcast on SharePoint Roles and Responsibilities. #spskc
Follow: @baltsharepoint @mrshadeed
http://slideshare.net/mrshadeed
SharePoint Roles and Responsibilities
Identify challenges that impact SharePoint 2010 and beyond
Deliver strategies for “Managing the Gray areas”
Review The Evolution of SharePoint Roles and Responsibilities
Objectives
Basic Definitions
• SharePoint Roles – Job Titles that professionals assume
• SharePoint Responsibilities – The tasks and actions performed under that role.
• Power User – Member of an organization who functions in a role of liaison for group of end users as defined by governance plan aka (Site coordinator/Site Contributor)
Managing the Gray Areas
SPS 2003 MOSS 2007 SharePoint 2010
Roles organized as separate “verticals” with little overlap
Roles begin to blur while SharePoint-
focused specialists emerge
Power users are given the keys to create no-code
solutions
Many pain points to SharePoint
development
Birth of the SharePoint UI
Designer
Developers gain greater flexibility
Administrator role limited to
installation, config, backup
Administrators are integrated into
common development
processes
Greatest challenge for Admins
Discovery Migration Integration
The Evolution of SharePoint Roles
Managing the Gray Areas
Q&A: Questions and Actions:
• What gray areas exist within your SharePoint team? • What team-building strategies does your management
implement to clear gray areas?• Is there a common proficiency level amongst SharePoint
professionals within your organization?• What 5 skillsets should every SharePoint professional
possess?• Who is the ‘top’ SharePoint professional within your
business unit and what skills can be taught to improve team strength?
DeveloperAdministrator
= Areas of Responsibility.
Deployments Integration
End-User Support Documentation
Common Skillset Matrix:
Defined skillsets that all members of SharePoint team maintain:
• Improves flexibility within SharePoint team• Helps internal staffing professionals • Enhances communication between roles on SharePoint
team• Managing deliverables becomes easier for Project
Management Office • Helps establish clear guidelines/delineation within
Governance plan
Common Skillset Matrix:
• Maintain the ability to install, configure SharePoint • Maintain their own virtual environment • Have working knowledge of the development and
application management tools that they support. i.e. Visual Studio, SharePoint Designer, Content Deployment Wizard
• Develop a “Hello World” webpart
What other common skillsets can be grouped within this Matrix?
Every SharePoint Administrator Should:
• Maintain a basic understanding of .Net framework
• Shift from “Network Admin” to “Application Administrator”
• Have a solid comprehension of what solutions are deployed within environment
• Develop ability to test or deploy all solutions released by Dev team into your environment
Areas of Focus: • Eliminate “out-of-the-box” from vocabulary• Learn branding/styling aspects, page
layouts
Managing the Gray Areas
Every SharePoint Developer Should:
• Demonstrate an understanding of native SharePoint webparts and functionality BEFORE writing code
• Review API of trending Social Media apps to meet upcoming integration demands
Areas of Focus: • Increase transparency in development
process.• Tap into the business needs of end users
when developing solutions
Managing the Gray Areas
Every SharePoint Technical Lead Should:
• Maintain and encourage Skillset Common Denominator Matrix for all members of team.
• Host peer-to-peer code/implementation review
• Establish a knowledge base for each team (Dev, Infrastructure, Design, PMO)
Areas of Focus: • View top notch performers as specialists
not experts • Establish skillset criteria for cross-training
Managing the Gray Areas
Every SharePoint PM Should:
• Walkthrough the architecture of environment w/ Architect before managing project
• Learn SharePoint from hands-on perspective
Areas of Focus: • Read SharePoint deployment case studies
Managing the Gray Areas
Open Government Initiative
• 1/21/09 – Pres. Obama signed Transparency and Open Govt. initiative
• Federal govt. adopting new policies for inbound and outbound social media
• Responsibility left to CTO of Federal Agencies to implement individual strategies with limited guidelines today
• How does SharePoint play a role in Open Government?
Tomorrow’s Challenges
Open Government Initiative’
Tomorrow’s Challenges
Tomorrow’s Challenges
Institutions (Medical, Educational)
Local /State Government /Law Enforcement Branches
Social Media Policies adopted by Federal Government
Trickle-Down Adoption
Challenges (Cont.)
• Vivek Kundra
• Pres. Obama’s Federal CIO
• Launched 5 Open Gov Objectives
CybersecuritySocial Media in Federal Government
• Inbound Sharing – Allowing public to collaborate to influence internal processes.
• Outbound Sharing – Federal engagement on public/commercial social media websites.
• Inward Sharing – Sharing of internal organizational documents thru internal collaboration (SharePoint) portal and internal wikis.
• Outward Sharing – Inter-institutional Sharing – enables Federal Government info to be shared with external groups, state/local govts, law enforcement, large corps
Q&A: Questions and Actions:
• Has your organization started planning for social media? • What is your familiarity with trending social media apps?• What policies would you suggest if social media
integration happened today?• How would you educate your end users on policies
concerning social media?
In Review :
• Roles will continue to evolve. Defining and documenting roles is the best safeguard
• Use a Common Skillset Matrix to strengthen the foundation of team knowledge
• Gray areas exist. Cross training and knowledge sharing will fill those gaps.
• Open government’s embrace of social media will impact the SharePoint community. Prepare your organization now.
• This presentation will be available at: www.slideshare.net/mrshadeed
Recommended Reading
• Guidelines for Secure Use of Social Media by Federal Depts and Agencies
http://management.energy.gov/documents/SecureSocialMedia.pdf
• United States Air Force New Media Guide Cited to provide guidance to address new cases of social media usage for the Federal government (2.80 MB Download)http://www.af.mil/shared/media/document/AFD-090406-036.pdf
• SharePoint Projects – Roles and Responsibilities http://www.ericharlan.com/Moss_SharePoint_2007_Blog/sharepoint-projects-roles-and-responsibilities-a108.html(Available as .PDF – over 9,000 views)
Thank You