The Impact of Personal Issue Body Worn Video Cameras on the Isle of Wight
Interim (6 months) key findings
Tom EllisCraig Jenkins 22 July 2014Paul Smith
Institute of Criminal Justice StudiesUniversity of Portsmouth
Integrated & incremental designIntegrated & incremental design
CRIME TYPES
OCCURENCES
Public Opinion
Police officers’ views
Criminal Justice Process
Survey: Key Awareness Measures
Aware Police use BWV cameras
26%
Noticed Police using BWV cameras 11%
Involved in incident with BWV
1.2%
Level of Trust in Police to record ALL APPROPRIATE incidents on BWV
Total Trust 1 2 3 4 5 6 7 Total distrust
2.2
Indicative results from Police officer survey
• Asked many of the same questions as the public• 70% of affected officers on IoW participated• Data not yet weighted
• Most confident in using cameras
• Overwhelmingly value BWV deployment, even higher than public
• Large majority favour of compulsory issue
• Evenly split on BWWs reducing officers’ use of force
Police officers’ views compared to public’s views
Similar positive views to public
• Help gather evidence
• Help identify criminals
• Increase likelihood of conviction
• Improve training for new recruits
More optimistic than public
• Improve discipline procedures
• Reduce complaints against officers
Similar weakly positive views to public
Reduce crime & anti-social behaviour
Reduce assaults on police officers
Summary of Changes in Occurrences(all incidents dealt with by police T1=1 July- 31 Dec 2012 vs T2=1 July- 31 Dec 2013 )
%Change
Summary of Changes in Crimes(all crimes dealt with by police T1=1 July- 31 Dec 2012 vs T2=1 July- 31 Dec 2013 )
%Change
% potentially BWV affected occurrences
• Over 42% of occurrences on IoW
• 37% for Hampshire (not inc. IoW)
Within this, specific categories showed most change
• Over 56% of BWV affected occurrences were public order and ASB-related on IoW
• Overall, these went down just over 12%
Complaints• Changes in number of complaints: STOP PRESS
T1 T2 n changeIoW 308 295 -13
Portsmouth 530 543 13Soton 727 724 -3
Final output
• Analysis updated for full T1 year and full T2 year (ending in June 2014)
• Final report due around October 2014
• Questions?
Legacy• Builds in evaluative measures for MISs for areas with full personal issue
BWVs (post-RCT?)
• Allows for full operational issue
• Template adaptable into standard police Management information systems (esp. RMS)
• Links currently disparate databases and establishes accurate date of crimes
• Adaptable for new uses/impacts (DV)
Efficiency of CJ Process
• Reductions in evidence preparation (acceptance of digital, etc.)
• Reduction in cases to court
• Increase in early guilty pleas
HCI Human computer camera interaction • Overlaps with CJ process focusing on the BWV hardware and officer
interaction (front line & investigation)
• AIMS• evaluate effectiveness and efficiency of the BWVs operation
• & associated processes in operational circumstances
• METHODS: • Observation• Interviews • Workshops
• OUTPUT: Hierarchical Task Analysis along with other Human Factor analysis outputs
PURPOSE OF HCI
• user centred approach to understanding how frontline officers and others use BWV cameras (human/technology interaction)
• to gain detailed knowledge of decision making processes in different scenarios
• gain insight into the operational peculiarities and constraints based on officer interpretation on BWV application
• to provide task breakdown of where BVW works well and where it is doesn’t, both in the field and back at the station during docking, logging, downloading and charging
• outcome will be detailed task descriptions and a decision making model • Analysis will help to improve the efficiency and effectiveness of the BWV
cameras.
INTERIM FINDINGS
•Frontline differential of perceived benefits of BWV according to the type of crime
•A number of tasks and processes have been identified where there is scope for review:
• tasks associated with storing, disseminating / sharing the video
• treatment of the cameras, particularly around the storage and sharing of the hardware
•How the data is disseminated to associated ‘teams’ affects the role and tasks of associated departments, esp. in file handling. Each department has a different aim for using the videos.
Final output
• Analysis will have to be updated for full T1 year and full T2 year (ending in June 2014)
• Final report due around October 2014
• Criminal Justice process full year’s data will potentially take longer than this as cases will need to have been resolved
Timetable• Public Opinion Survey
• T1 – carried out in April 2013• BWV Personal Issue (Hyperion) 1 July 2013• T2 – Results now in, but not fully processed
• Other elements measured• Time 1 = 1July 2012 to 30 June 2013• Time 2 = 1 July 2013 – 30 June 2014
• Final Report • September/October 2014
Public Opinion survey
• Full analysis of before and after data
• More in depth weighting and analysis
• Some qualitative thematic feedback
Body Worn Video
Staffordshire Police update
Tricia Rich – ICT Project Manager
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This is what’s been done…. • 530 cameras 112 docks received and deployed • 27 kiosk machines and 300 computers with DEMS• 2 stations (11 local policing teams) completed, as well as tactical team• Over 1500 officers trained • Specialists teams for case handover and court processing trained and
using DEMS• New policy approved• Process ownership and handovers for business as usual
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Timeline
04/18/23Body worn video - Steering Gp July 2014
3104/18/23 31
May June July August September October November December January February March April SeptemberTest SitePilot ShiftPilot Policing team Roll out Specialist teamsPolicy ProcessesHandover to BAU Review
Feedback on the implementation• Good buy in from officers - being taken, being used and
missed when not there • Good uptake by support and investigative teams • Good support from management • Support handover successful and completed • ‘Best piece of kit we have had !’
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Option 3Keep handling issues in business
as usual
04/18/23Body worn video - Steering Gp July 2014 36
And my lessons learned …• Be agile
– Short chunks of work
– Review and adapt
– Manage risks and issues quickly
• Be consultative– Strong business ownership
– Work with the technical teams with lots of handover
– Take support when offered, eg training, comms
– Pass on what’s worked to other project managers and forces
• Stay in touch – don’t just walk away
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National Policing Lead (BWV)
Insp Steve Goodier
Hampshire Constabulary
Staff officer to
Chief Constable Andy Marsh
National Policing Lead for BWV
Seven Key Principles
Principle 1
‘The use of body-worn video, by the police, is lawful.’
Principle 2
‘Data will be processed and managed in line with Home Office Management of Police Information (2005), College of Policing (2013) APP on Information Management and the principles of the Data Protection Act 1998.’
Seven Key Principles
Principle 3
‘The normal use of body-worn video will be overt.’
Principle 4
‘The operational use of body-worn video must be proportionate, legitimate and necessary.’
Principle 5
‘Use of body-worn video will be incident specific. Officers will use common sense and sound judgement when using body-worn video, in support of the principles of best evidence.’
Seven Key Principles
Principle 6
‘Body-worn video does not replace conventional forms of evidence gathering (such as written statements and Police and Criminal Evidence Act 1984 (PACE) interviews), it supports them.’
Principle 7
‘Forces will consult locally with their communities on the use of body-worn video.’
Hampshire Constabulary – Moving Forward
500 RS3 BWV’s
180 Personal Issue on the Isle of Wight
1000 Purchased from 2013/14 Innovation fund
1300 Needed to complete full roll out (2014/15)
Current Position (BWV)
Hampshire Constabulary – Moving Forward
BWV Network
34 Downloading sites across Hampshire and the Isle of Wight
The total storage capacity of each site is 9TB, and this is configured as RAID-5 to protect against one disk loss.
Hampshire Constabulary – Moving Forward
The South East Police Shared Network Services Agreement
(SEPSNSA)
SEPSNSA meets the new government PSN (Public Services Network) standards for traditional IL3 support and PSN-P compliant services.
Provision of a new flexible and future-proof, PSN compliant, wide area network.
Replacement of old hardware.
Hampshire Constabulary – Moving Forward
Getting It Right
1. Testing the network load (revenue cost)
2. DEMS on every desktop (viewing)
3. Uploading from any desktop
4. Storage (working with partners)
Hampshire Constabulary – Moving Forward
Focusing on training
1. E – Learning
2. Extra Training for the SPOC’s
3. Initial Training
4. Front line training ( Uniformed police officers)
5. Bespoke CID investigators training
6. Videos – case studies